Medical Assistant

Yale New Haven Health Greenwich, CT 06830, US

Overview

To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day.

Under the direction of the Registered Nurse, and as a member of the interdisciplinary healthcare team, provides patient centered care based upon respect for patients preferences, values and needs. Responsibilities include but not limited to direct and indirect patient care activities which are essential in providing high quality and safe patient care consistent with an exceptional patient experience. Based on experience and training, the UAP demonstrates competence in patient-centered care, teamwork, communication and collaboration, evidence-based practice, safety and informatics. These competencies will be defined by the scope of practice and requisite knowledge, skills and attitudes. Patient and family centered care (PFCC) at YNHH is demonstrated by working with patients and their families based on the 4 principles of PFCC: participation, dignity and respect, information sharing, and collaboration. This includes providing service excellence by creating a great "First Impression" by demonstrating exemplary customer service skills for all customer groups including patients, families/friends, physicians, staff and support department personnel. Adherers to "I Am YNHH" service excellence pledge and promotes a positive work environment.

EEO/AA/Disability/Veteran

Responsibilities

1. Patient Centered Care: The ACA provides care and services with information regarding individual values, preferences, needs, and respects the patient or designee as a full partner in providing coordinated, compassionate and culturally appropriate care.

1.1 Obtains specific components of individual and age appropriate care requirements from registered nurse and/or licensed provider

2. Communication: The ACA interacts effectively with patients, families and all health care providers and employees, fostering mutual respect to enhance the patient experience and health outcomes

2.1 Utilize appropriate methods for interacting effectively and professionally with persons of all ages and from diverse cultural, socioeconomic, educational, racial and ethnic backgrounds, sexual orientations, lifestyles and physical abilities.

3. Team Collaboration: The ACA functions effectively within nursing and interdisciplinary teams, demonstrating open communication, mutual respect, team learning and development

3.1 Demonstrates self-awareness, recognizes limitations and communicates concerns to appropriate team members

4. Quality and Safety / Efficient delivery of Care: The ACA minimizes risk of harm to patients and providers through effective individual and team performance. Practices behaviors specific to High reliability organizations (HRO) i.e. CHAMP behavior

4.1 Demonstrates effective use of equipment that support quality and safe patient care

5. Informatics: The ACA uses information and technology to communicate information, mitigate error, and support team decision making

5.1 Achieves and maintains competencies in clinical applications to support areas of responsibilities

6. Professional Development/Clinical Competencies: The ACA demonstrates accountability for clinical competency in care delivery

6.1 Demonstrates accountability and responsibility for own practice

7. Clinical Responsibilities: ACA performs the following clinical functions as per scope of practice. Clinical functions may vary and are identified by the clinical service area requirements. Functions are not limited to the ones listed below. See YNHHS scope of practice policy for more detail.

7.1 As part of the Rooming Process: a. Appropriately identifies patient b. Identifies self to patient/family and explains the role of the UAP. c. Escorts patients to exam/procedure room. d. Prepares patients for visit using standardized rooming workflow/protocol. May include; vital signs, height, weight, blood pressure, EKG, specimen collection, phlebotomy, INR, pulse oximetry, point of care testing, etc.

8. Administrative Responsibilities: ACA performs the following clerical, administrative functions as per scope of practice and as identified by the clinical service requirements. These functions are not limited to below. Specific and more detailed functions are documented in the Scope of Practice

8.1 Sends/receives patient medical records and abstracts new patient records into EPIC.

9. ACA performs the following environmental support functions as per scope of practice and as identified by the clinical service requirements. These functions are not limited to those listed below. Specific and more detailed functions are documented in the Scope of Practice.

9.1 Sets up instruments and equipment according to department protocol.

Qualifications

EDUCATION

A minimum of a high school diploma or GED Have graduated from an approved, accredited, postsecondary medical assisting program, Nursing Assistant Program, or Patient Care Associate Training

EXPERIENCE

Preferred 12-18 months experience prior work as a Medical Assistant, Nursing Assistant, or Patient Care Associate, preferably in an outpatient clinical setting or relevant patient care environment. Should have clinical competency.

LICENSURE

Preferred current medical assisting credential (certifications or registration) acceptable to, and recognized by, the Connecticut Department of Public Health.

SPECIAL SKILLS

Demonstrated ability to communicate effectively with patient, families, peers, and interdisciplinary team. Demonstrate flexibility in adjusting priorities and adjust work plans based on the needs of the patient, the service/unit, and the patient care team. Demonstrates professional, appropriate, effective and tactful written, verbal and nonverbal communication with patients, families, medical staff, colleagues, and all internal and external employees.

PHYSICAL DEMAND

Able to lift a minimum of 40 pounds. Ability to perform tasks of physical endurance and dexterity as required by placement. Consistent use of proper body mechanics.

YNHHS Requisition ID

182002

Share this job

Related Jobs

CMA

Outpatient

2 days ago

Medical Assistant

Yale New Haven Health Bridgeport, CT

Overview To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day. At Bridgeport Hospital, we are committed to providing quality medical care and treatment that is coordinated and centered on the patient's specific needs. We strive to achieve benchmarks as a Patient Centered Medical Home and provide health care in a setting where patients are at the center of their care team. All employees of Bridgeport Hospital are part of the patients care team and contribute to the team approach of promoting access, continuous, comprehensive care and work to provide quality improvement in the care provided to their patients. Responsible for the performing the clinical assistant and secretarial functions of the Primary Care Center. Essential duties and responsibilities include the following. Other duties may be assigned. EEO/AA/Disability/Veteran Responsibilities 1. Maintains confidentiality of patient information. 2. Checks patients in prior to physician/ provider visit. 2.1 Identifies patient using two patient identifiers and wrist band 3. Performs data entry associated with patient visit. 3.1 Verifies that specimens are labeled properly 100% of the time and with the patient present as observed by supervisor. 4. Practice precaution procedures as required. 4.1 Changes gloves between drawing all patients 100% of the time as observed by supervisor. 5. Performs venipunctures and skin punctures on patients. 5.1 Answers patients questions regarding specimen collection or testing procedures as observed by supervisor and as evidenced by feedback from patients. 6. Performs urine collections. 6.1 Provides appropriate collection container to the patient and directs them to the nearest lavatory as observed by supervisor. 7. Obtains vital signs, routine urine testing and blood glucose testing. 7.1 Obtains patient temperature according to Hospital guidelines with 100% accuracy as evidenced by random monitoring by supervisor. 8. Utilizes equipment as necessary. 8.1 Initializes computer systems as required according to Hospital guidelines and EPIC guidelines with demonstratedaccuracy as observed by supervisor. 9. Completes non-therapeutic functions as assigned by supervisor without reminder. 9.1 Follows correct procedure in performing non-therapeutic functions 90-95% of the time as observed by supervisor. 10. Performs other duties as required. 10.1 Assists in maintaining medical and clerical supply stocks to a minimum of 100% reserve level as evidenced by feedback from staff and lack of zero supply level. 11. Performs ECG's as necessary and according to hospital policy. Qualifications EDUCATION High school graduate or equivalent. EXPERIENCE Certification/Certification eligible Medical Assistant or two years experience as unit secretary medical secretary or related field, LICENSURE Certification/Certification eligible Medical Assistant preferred SPECIAL SKILLS Proficient keyboard skills, Knowledge of word processing, workers' compensation and drug screening laws preferred, Good communication and customer service skills, PHYSICAL DEMAND While performing the duties of this job, the employee is regularly required to stand, walk, stoop, sit, use hands to finger, handle or feel, talk and or hear. They may occasionally life and/or move up to 25 pounds. Specific vision abilities required include close vision, distance vision, color vision, peripheral vision, depth perception,, and ability to adjust focus. The employee is occasionally exposed to fumes or airborne particles. The noise level in the work environment is usually moderate., essential job functions with or without the assistance of reasonable accommodation as determined on a, case by case basis. YNHHS Requisition ID 185549

Certified Medical Assistant

USA Clinics Group Queens, NY

$20 - $25 / hour

Why USA Clinics Group? Founded by physicians with experience at leading academic medical centers, USA Clinics Group was built on a vision of delivering patient-first care beyond the hospital setting. Today, we’re the nation’s largest network of outpatient vein, fibroid, vascular, and prostate centers—with 170+ clinics nationwide. Our mission is simple: provide life-changing, minimally invasive care, close to home. We’re building a culture where innovation, compassion, and accountability thrive. While proud of our growth, we’re even more excited about what’s ahead, and the team we’re building to get there. We look forward to meeting you! Why You'll Love Working with us: 🚀 Rapid career advancement 💼 Competitive compensation package 📚 Fully Paid Clinical Training 🏥 Work with cutting-edge technology 🌟 Make a real impact on patients’ lives 📈 Join a fast-growing, mission-driven company 🤝 Positive, team-oriented environment Position Summary: As a Medical Assistant, you would balance the needs of patients and maintain efficient work flow of the office as well as provide support to the physician in all facets of medical procedures – before during and after. In addition, you would ensure that the patient has an excellent service experience. Position Details: Schedule: Sunday through Friday full-time hours. Location: Float position supporting our clinics, at Queens / Brooklyn Language Requirement: Bilingual proficiency in Spanish and English required. OBL/Cathlab experience, Preferred Paid Training (2-4 weeks) Compensation: $20-$25/hr Key Responsibilities: Greet, room, and assist patients upon arrival, ensuring a welcoming and positive patient experience. Obtain and document patient vital signs, medical histories, and other clinical information in the electronic medical record (EMR/EHR). Perform clinical tasks such as phlebotomy, EKGs, injections/vaccinations, specimen collection, and other duties within scope of training and certification. Accurately document patient interactions and clinical information using EMR/EHR systems. Deliver exceptional patient service while managing a high volume of patient interactions in a fast-paced clinical environment. Utilize EMR/EHR platforms such as Epic, Athenahealth, eClinicalWorks, or similar systems. Support patient care within a healthcare setting, including physician offices, clinics, urgent care centers, pharmacies, hospitals, or home health environments. Leverage bilingual communication skills to support patient interactions when applicable. High School Diploma or equivalent, required. 1-2 years of hands-on clinical experience as a Medical Assistant or in a similar direct patient care role (e.g., Medical Assistant externship, CNA, HHA, Nursing Assistant, or Patient Care Technician), required. Experience performing clinical duties such as vital signs, patient rooming, phlebotomy, EKGs, injections, and specimen collection, required. Completion of a Medical Assistant training program and/or current CMA, RMA, or CCMA certification preferred. Proven patient-facing or customer service experience in a fast-paced environment, required. Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k) Paid Time Off (Vacation/Sick Days) Paid Training INDM2

CMA

Outpatient

1 month ago

Medical Assistant - Fresh Meadows/Dyker Heights

ENT And Allergy Associates Queens, NY

$23 / hour

Job Description: ENT and Allergy Associates (ENTA), one of the nation’s largest ENT, Allergy, and Audiology practices, is seeking a Full-Time Medical Assistant for our Fresh Meadows and Dyker Heights offices. Hourly: $23/hr Responsibilities: Welcome patients in person or by phone; respond to or route inquiries appropriately Prepare patients for appointments by directing or accompanying them to exam rooms Verify and record patient information, including medical history and reason for visit Assist providers during examinations and procedures Prepare laboratory specimens and perform basic in‑office lab testing Maintain sterile instruments and properly dispose of contaminated supplies Educate patients on medications and provide instructions as directed Accurately document examinations, treatments, and test results Maintain inventory of medical supplies and ensure equipment is functioning properly Uphold patient confidentiality and comply with all HIPAA regulations Job Requirements & Qualifications: Ability to work effectively in a fast‑paced environment Ability to work independently and as part of a team Previous Medical Assistant experience preferred Experience with Epic EMR preferred Strong patient service skills with a commitment to delivering a positive patient experience Education / Certification Requirements: Completion of a Medical Assistant program or certification such as CMA or RMA. Alternatively, candidates with any of the following qualifications will be considered: Bachelor’s degree in Biology Emergency Medical Technician (EMT) certification Five (5) years of continuous experience working as a Medical Assistant Schedule Monday: 8:00am-5:00pm (Dyker Heights) Tuesday: 8:30am-5:00pm (Fresh Meadows) Wednesday: 8:30am-5:00pm (Fresh Meadows) Thursday: 8:00am-4:00pm (Dyker Heights) Friday: 8:00am-4:30pm (Dyker Heights) Saturday (1-2 per month): 8:00 - 12:00PM ***Please note that this schedule will change based on the Physician's schedule.*** Benefits: We offer a competitive compensation package, including: Medical, Dental, and Vision insurance Company‑paid long‑term disability Flexible Spending Account (FSA) Company‑paid life insurance and voluntary life insurance 401(k) Pet insurance About ENT and Allergy Associates (ENTA) ENT and Allergy Associates (ENTA) is the largest ENT, Allergy, and Audiology practice in the country, with over 475 clinicians practicing across 70+ clinical locations in New York, New Jersey, Pennsylvania, and Texas . Each ENTA clinical office is comprised of world-class physicians who are specialists and sub-specialists in their respective fields, delivering the highest level of expertise and care to patients of all ages. Our comprehensive services include: Adult and Pediatric ENT and Allergy Voice and Swallowing Advanced Sinus and Skull Base Surgery Facial Plastics and Reconstructive Surgery Treatment of Inner Ear Disorders and Dizziness Asthma-related services Diagnostic Audiology and Hearing Aid Dispensing Sleep and CT Services ENTA is affiliated with some of the most prestigious medical institutions in the world. Each year, ENTA physicians are recognized as “Top Doctors” by Castle Connolly , reflecting our strong commitment to exceptional patient care and clinical excellence. ENT and Allergy Associates is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Certified Medical Assistant / Business Assoc, Dermatology, Full Time, Day

Valley Health System Ridgewood, NJ

$22.99 - $28.74 / hour

Position Summary (CMA) Under the direction of the physician, Charge RN or Manager performs direct clinical activities in a courteous, caring and respectful manner. These include patient intake, blood draw, pharmacy calls, EKG and any tests required by the physician. Responsible for accurately documenting in an EMR system in accordance with licensure and VMG policy and procedures. Maintains close working relationships with all practice staff to ensure proper workflow, care and treatment. o (BA) Performs a variety of essential front desk activities that include greeting, registering, ensuring insurance compliance and collecting appropriate payment at time of service. Responsible for maintaining the daily patient schedule and answers all incoming calls that results in scheduling an appointment, medication refills or pass along inquiries from a clinical or billing nature, in a courteous, caring and respective manner. Coordinates with the clinical staff on any special needs or requirements and ensuring proper patient flow. Supports the Practice and professional staff as directed or requested by Practice Manager. Education High school diploma or equivalent and completion of a formal Medical Assistant program that is recognized by the State of New Jersey. Certification required. Completion of formal coursework in office management, database management or business. Computer l Experience Previous MA experience in a clinic, physician's office or outpatient setting preferred. Six (6) months of previous customer service/data entry, administrative/office management/clerical experience required. Skills Current and valid certification as a certified medical assistant or registered medical assistant recognized by the Board of Examiners such as American Medical Technology (AMT), American Association of Medical Assistants (AAMA), National Center for Competency Testing (NCCT) required. o BCLS certification preferred upon hire, will be required. Understanding of the operations of a medical practice preferred. Strong orientation towards the provisions of high quality, cost effective and comprehensive medical care. Ability to use effective organizational and time management skills to set priorities and respond quickly to urgent/emergent situations. Strong communication--both oral, written and presentation skills to convey information in a clear and concise manner to persons of varied age groups, customers and/or groups. Ability to create, maintain and support a high functioning team; establish and foster cooperative working relationships with staff and management; and function effectively as part of that team. Demonstrates behavior that is courteous, caring, respectful, and compassionate at all times.o Demonstrates ability to listen and respond in a non-judgmental manner, with clear expectations. Demonstrates behavior that is consistent with the Valley Health System's Behavioral Standards, as well as the Valley Physician Services Mission and Vision Statements. Ability to represent the organization positively at all times. Ability to respect confidentiality of private healthcare, financial and other company information at all times. Ability to honor commitments to the job and members of the team. Ability to speak constructively about co-workers and the organization. Ability to assume responsibilities and accountability for job duties and organizational responsibilities.o Ability to support company-wide efforts to improve and maintain a high level of patient/customer satisfaction, as evidenced by (but not limited to) customer/patient satisfaction survey scores and other organizational and System's targets. Position may require rotating to other VMG locations from time to time when necessary. Job Location Ridgewood 1200 E Ridgewood Ave Shift Day (United States of America) Benefits Medical/Prescription, Dental & Vision Discount Program (Full Time/Part Time Employees) Group Term Life Insurance and AD&D(Full Time Employees) Flexible Spending Accounts and Commuter Benefit Plans Supplemental Voluntary Benefits ( e.g. Short-term and Long-term Disability, Whole Life Insurance, Legal Support, etc.) 6 Paid Holidays, Paid Time Off (varies), Wellness Time Off, Extended Illness Retirement Plan Tuition Assistance Employee Assistance Program (EAP) Valley Health LifeStyles Fitness Center Membership Discount Day Care Discounts for Various Daycare Facilities Salary Joining Valley Health System means becoming part of a dedicated team that values the highest quality of care in a supportive environment. In our commitment to high performance and reliability, we encourage and recognize exceptional individual performance through our industry leading compensation practices including a starting salary and benefits in accordance with your role, experience, education, and licensure. Actual individual salaries vary depending on these factors. The salary listed does not include other forms of compensation or benefits. Pay Range: $22.99 - $28.74 (per hour) EEO Statement Valley Health System does not discriminate on the basis of ancestry, age, atypical hereditary cellular or blood trait, civil union status, color, creed, disability, domestic partnership, gender, gender identity or expression, familial status, genetic information, liability for service in the Armed Forces of the United States, marital status, medical condition or illness, mental or physical handicap, national origin, nationality, perceived disability, pregnancy, race, refusal to submit to genetic testing or make available results of such tests, religion, sex, sexual orientation, veteran’s status or any other protected basis, in accordance with all applicable Federal, State and Local laws. This applies to all areas of employment, including recruitment, hiring, training and development, promotion, transfer, termination, layoff, compensation, benefits, social and recreational programs, and all other conditions and privileges of employment.

Certified Medical Assistant / Business Assoc, Primary Care - Ridgewood 1200, Full Time, Day

Valley Health System Ridgewood, NJ

$22.99 - $28.74 / hour

Position Summary Performs direct clinical activities in a courteous, caring and respectful manner. These include patient intake, blood draw, pharmacy calls, EKG and any tests required by the provider. Responsible for accurately documenting an EMR system in accordance with licensure and Valley Medical Group (VMG) policies and procedures. Maintains close working relationships with all practice staff to ensure proper workflow, care and treatment. Performs a variety of front desk activities that support the Practice and professional staff to include patient registration, billing, insurance, and safe visit protocols as directed or requested by Practice Manager/Supervisor. Education High school diploma or equivalent and completion of a formal Medical Assistant program recognized by the State of New Jersey to include completion of formal coursework in office management, database management or business. Current and valid certification as a medical assistant or registered medical assistant recognized by the Board of Examiners such as American Medical Technology (AMT), American Association of Medical Assistants (AAMA), National Center for Competency Testing (NCCT) required. Experience Previous MA experience in a clinic, physician's office or outpatient setting along with previous customer service/data entry, administrative/office management/clerical experience required. Skills Understanding of the operations of a medical practice preferred. Strong orientation towards the provisions of high quality, cost effective and comprehensive medical care. Job Location Ridgewood 1200 E Ridgewood Ave Shift Day (United States of America) Benefits Medical/Prescription, Dental & Vision Discount Program (Full Time/Part Time Employees) Group Term Life Insurance and AD&D(Full Time Employees) Flexible Spending Accounts and Commuter Benefit Plans Supplemental Voluntary Benefits ( e.g. Short-term and Long-term Disability, Whole Life Insurance, Legal Support, etc.) 6 Paid Holidays, Paid Time Off (varies), Wellness Time Off, Extended Illness Retirement Plan Tuition Assistance Employee Assistance Program (EAP) Valley Health LifeStyles Fitness Center Membership Discount Day Care Discounts for Various Daycare Facilities Salary Joining Valley Health System means becoming part of a dedicated team that values the highest quality of care in a supportive environment. In our commitment to high performance and reliability, we encourage and recognize exceptional individual performance through our industry leading compensation practices including a starting salary and benefits in accordance with your role, experience, education, and licensure. Actual individual salaries vary depending on these factors. The salary listed does not include other forms of compensation or benefits. Pay Range: $22.99 - $28.74 (per hour) EEO Statement Valley Health System does not discriminate on the basis of ancestry, age, atypical hereditary cellular or blood trait, civil union status, color, creed, disability, domestic partnership, gender, gender identity or expression, familial status, genetic information, liability for service in the Armed Forces of the United States, marital status, medical condition or illness, mental or physical handicap, national origin, nationality, perceived disability, pregnancy, race, refusal to submit to genetic testing or make available results of such tests, religion, sex, sexual orientation, veteran’s status or any other protected basis, in accordance with all applicable Federal, State and Local laws. This applies to all areas of employment, including recruitment, hiring, training and development, promotion, transfer, termination, layoff, compensation, benefits, social and recreational programs, and all other conditions and privileges of employment.