The Alaska Native Tribal Health Consortium is a non-profit Tribal health organization designed to meet the unique health needs of Alaska Native and American Indian people living in Alaska. In partnership with the more than 171,000 Alaska Native and American Indian people that we serve and the Tribal health organizations of the Alaska Tribal Health System, ANTHC provides world-class health services, which include comprehensive medical services at the Alaska Native Medical Center, wellness programs, disease research and prevention, rural provider training and rural water and sanitation systems construction.
ANTHC is the largest, most comprehensive Tribal health organization in the United States, and Alaska’s second-largest health employer with more than 3,100 employees offering an array of health services to people around the nation’s largest state.
Our vision: Alaska Native people are the healthiest people in the world.
ANTHC offers a competitive and comprehensive Benefits Package for all Benefit Eligible Employees, which includes:
Alaska Native Tribal Health Consortium has a hiring preference for qualified Alaska Native and American Indian applicants pursuant to P.L. 93-638 Indian Self Determination Act.
Summary
The Senior Director of Nursing Operations provides enterprise-wide strategic and operational leadership for patient flow, throughput optimization, and internal logistics across the organization. This role is accountable for safe, reliable, equitable, patient-centered movement of patients across the continuum of care from admission and transfer through discharge—and for ensuring the right patient is in the right bed at the right level of care at the right time.
The Senior Director oversees patient flow and capacity management, discharge planning and care progression, float pool operations, lift/transport services, internal logistics, and transfer center operations. In close partnership with nursing, medical staff, Transfer Center, House Supervisors, Care Management, Bed Placement, Environmental Services, Patient Transport, and ancillary leaders, this role establishes a daily management system that includes capacity huddles, tiered escalation, standardized handoffs, and performance review grounded in High Reliability Organization (HRO) principles.
This leader plays a critical role in advancing ANMC’s strategic priorities related to throughput optimization, workforce stabilization, patient-centered care delivery, and reliable access for urban, rural, and frontier communities. across Alaska.
Responsibilities
KNOWLEDGE, SKILLS, ABILITIES:
N/A
Preferred Experience Qualification
ANTHC is the largest, most comprehensive Tribal health organization in the United States, and Alaska’s second-largest health employer with more than 3,100 employees offering an array of health services to people around the nation’s largest state.
Our vision: Alaska Native people are the healthiest people in the world.
ANTHC offers a competitive and comprehensive Benefits Package for all Benefit Eligible Employees, which includes:
- Medical Insurance provided through the Federal Employee Health Benefits Program as a Tribal Employee, with over 20 plans and tiers.
- Cost-Share Dental and Vision Insurances
- Discounted Pet Insurance
- Retirement Contributions with Pre-Tax or Roth options into a 403(b).
- 401(a) ANTHC Retirement Plan: After one year of employment, ANTHC will begin making matching contributions of up to 5% of your eligible pay, based on your own contributions. In addition, you may be eligible for an annual discretionary contribution of up to 3% from the employer.
- Paid Time Off starts immediately, earning up to 6 hours per pay period, with paid time off accruals increasing based on years of service.
- Eleven Paid Holidays
- Paid Parental Leave or miscarriage/stillbirth eligibility after six months of employment
- Basic Short/Long Term Disability premiums, Accidental Death and Dismemberment (AD&D) Insurance, and Basic Life Insurance are covered 100% by ANTHC, with additional options for Short-Term Disability Buy-Up Coverage and Voluntary Life for yourself and your family members.
- Flexible Spending Accounts for Healthcare and Dependent Care.
- Ancillary Cash Benefits for accident, hospital indemnity, and critical illness.
- On-Site Child Care Facility with expert-designed classrooms for early child development and preschool.
- Employee Assistance Program with support for grief, financial counseling, mental/emotional health, and discounted legal advice.
- Tuition Discounts for you and your eligible dependents at Alaska Pacific University.
- On-Site Training Courses and Professional Development Opportunities.
- License and certification reimbursements and occupational insurance for medical staff.
- Emergency Travel Assistance
- Education Assistance or Education leave eligibility
- Discount program for travel, gym memberships, amusement parks, and more.
Alaska Native Tribal Health Consortium has a hiring preference for qualified Alaska Native and American Indian applicants pursuant to P.L. 93-638 Indian Self Determination Act.
Summary
The Senior Director of Nursing Operations provides enterprise-wide strategic and operational leadership for patient flow, throughput optimization, and internal logistics across the organization. This role is accountable for safe, reliable, equitable, patient-centered movement of patients across the continuum of care from admission and transfer through discharge—and for ensuring the right patient is in the right bed at the right level of care at the right time.
The Senior Director oversees patient flow and capacity management, discharge planning and care progression, float pool operations, lift/transport services, internal logistics, and transfer center operations. In close partnership with nursing, medical staff, Transfer Center, House Supervisors, Care Management, Bed Placement, Environmental Services, Patient Transport, and ancillary leaders, this role establishes a daily management system that includes capacity huddles, tiered escalation, standardized handoffs, and performance review grounded in High Reliability Organization (HRO) principles.
This leader plays a critical role in advancing ANMC’s strategic priorities related to throughput optimization, workforce stabilization, patient-centered care delivery, and reliable access for urban, rural, and frontier communities. across Alaska.
Responsibilities
- Assists the ACNO/CNO in strategic planning, resource allocation, policy development, and operational decision-making to advance nursing priorities, quality outcomes, and service line performance.
- Participates in emergency management, incident command, surge response, and business continuity planning as assigned to support organizational readiness and continuity of operations during urgent or evolving events.
- Supports academic partnerships, clinical education, professional development, and nursing research or quality dissemination activities that strengthen recruitment, retention, practice advancement, and organizational learning.
- Fosters a just culture and psychologically safe work environment by supporting leader visibility, structured communication, staff well-being, resilience strategies, learning from events, and open reporting of risks, near misses, and improvement opportunities.
- Promotes a professional practice environment grounded in shared governance, evidence-based practice, ethical nursing standards, and leadership development, and supports nursing excellence through specialty certification, succession planning, and workforce capability building.
- Champions an exceptional patient and family experience by partnering with leaders and teams to strengthen communication, responsiveness, service recovery, and culturally respectful, patient-centered care
- Lead enterprise-wide patient flow, throughput, and internal logistics across admissions, discharges, transfers, bed management, the transfer center, transport coordination, and throughput command infrastructure to ensure timely, safe, equitable, and efficient care delivery.
- Lead initiatives to remove barriers to patient flow by designing and standardizing workflows, daily bed meetings, capacity huddles, escalation pathways, surge planning, transfer center procedures, tiered decision-making, and handoffs; and serve as a key liaison among departments, clinical leaders, and providers to strengthen multidisciplinary collaboration, accountability, and real-time situational awareness.
- Partner with Care Management, Social Work, and clinical teams to streamline discharge planning, mitigate barriers to discharge, coordinate post-acute services, and implement standardized care progression models and accountability frameworks.
- Oversee centralized float pool operations, including staffing models, deployment, and competency standards; optimize workforce utilization to improve flexibility, reduce premium labor, improve coverage reliability, and align staffing resources with patient demand and acuity across inpatient and procedural areas.
- Improve turnaround times for transport, admissions, transfers, and discharges; strengthen coordination with Environmental Services, Facilities, and ancillary departments; and partner with referring facilities, transport resources, rural and tribal partners, post-acute providers, payers, home care partners, and regional transfer networks to improve access, coordination, continuity, and timely communication.
- Establish and monitor a throughput scorecard that balances operational, safety, experience, and workforce indicators; develop real-time capacity dashboards and predictive analytics with the Office of Healthcare Analytics and Informatics; and present performance trends and strategic recommendations through daily, weekly, and monthly operating reviews that drive accountability and continuous improvement.
- Build and lead a high-performing multidisciplinary operations team; foster a culture of accountability, collaboration, continuous improvement, and speak-up safety grounded in HRO principles; partner with nursing, physician, and administrative leaders to drive system-level outcomes; and oversee budgets, staffing models, special projects, staff development, leader rounding, standard work, and competency development across throughput-related teams.
- Ensure compliance with accreditation and regulatory requirements across patient flow operations; partner with Quality, Patient Safety, Risk, and Compliance teams to reduce harm related to boarding, transport, handoffs, and transfer delays; and support transfer, access, and escalation practices aligned with HRO principles.
KNOWLEDGE, SKILLS, ABILITIES:
- Experience leading successful teams and managing diverse workforce
- Demonstrated experience in hospital operations, patient flow, or throughput management
- Experience leading multidisciplinary teams and complex operational systems
- Experience in rural or integrated health systems preferred
- Workforce optimization and labor management
- Bachelor’s degree in Nursing from an accredited program.
- Master’s degree in Nursing (MSN), Healthcare Administration (MHA), Business Administration (MBA), or a related field required at hire or must be obtained within three (3) years of hire.
- 7+ years of progressive healthcare leadership experience
- 5+ years of clinical nursing experience
- Current Alaska Registered Nurse (RN) license.
- Basic Life Support (BLS) per organizational policy.
N/A
Preferred Experience Qualification
- Experience leading hospital throughput, bed management, transfer center operations, discharge planning, or care progression functions in a complex healthcare environment
- Demonstrated outcomes improving patient flow, reducing delays, standardizing workflows, or strengthening access and coordination across the continuum of care
- Experience using dashboards, scorecards, predictive analytics, or routine operating reviews to improve performance, accountability, and operational decision-making
- Experience leading multidisciplinary teams and service operations, including transport, internal logistics, staffing coordination, workforce optimization, or related support functions
- Demonstrated experience advancing regulatory compliance, patient safety, or High Reliability Organization (HRO) practices related to patient movement, escalation, transfers, or access operations
- Professional certification preferred (for example, NE-BC, NEA-BC, or specialty certification).
- Lean or Six Sigma certification preferred.
- May be required to work outside traditional hours
- May be required to respond during emergencies or organizational needs
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