Medical Assistant II - Internal Medicine - Plymouth

$16 - $29 / hour

Explore opportunities with Atrius Health, part of the Optum family of businesses. We're an innovative health care leader and multi-specialty group practice, delivering an effective, connected system of care for adult and pediatric patients at 28 practice locations in eastern Massachusetts. Our entire team of providers (physicians, PA/NPs and ancillary clinicians) works collaboratively with a value-based philosophy within our group practice as well as with hospitals, rehab and nursing facilities. Be part of our vision to transform care and improve lives by building trust, understanding and shared decision-making with every patient. Join us and discover the meaning behind Caring. Connecting. Growing together.

As a Medical Assistant, you will perform expanded and advanced level medical assistant duties including but not limited to identifying and resolving concerns regarding patient satisfaction, patient flow, and compliance with procedures and guidelines. Typically provides direct clinical support to one or more clinicians and may support more than one department.

Position Details:

Location: Plymouth, MA
Schedule: First shift, 40 hours per week, Monday - Friday. Every Wednesday till 6:00pm. No weekends
Specialty: Internal Medicine

Primary Responsibilities:

Manages patient flow, access and scheduling for clinicians to optimize patient appointment availability and serves in a dedicated capacity to one or more clinicians
Manages clinicians' daily schedule to expedite care and maximize clinical time. Determines urgency and priority of walk-ins, add-on patients and patient consults
Coordinates the practice when clinicians are unavailable. Ensures calls are responded to properly and clinicians receive necessary information
Sorts, manages and reviews clinician mail (may be paper or electronic). Maintains and screens MyHealth messages. Addresses incoming questions when appropriate
Monitors practice issues and problems. Identifies and resolves concerns regarding patient satisfaction, patient flow, and compliance with procedures and guidelines. Advocates for patients as appropriate
Identifies and assists in resolving patient concerns and operational difficulties. Informs supervisor of outstanding issues in the practice
Handles patients and third party requests (i.e. worker's compensation, government and social services) for documentation of medical information, such as health status, worker's compensation related care, and return to work authorizations
Completes forms needed for visits and submits to MD for review. May need to review patient record for missing information. Verifies prior authorizations
May serve as departmental float position rotating among departments. This requires learning the operational issues and practices of multiple areas. Float responsibilities may be within either primary care or specialty departments
Participates in care improvement activities as expected, such as Rapid Improvement Events (RIEs), Value Stream Analyses (VSAs), and Managing of Daily Improvements (MDIs)
Trains and orients new staff as needed. May also be involved in interviewing and on-boarding of new staff
May represent department on groups and teams related to upgrades of the electronic medical record

Atrius Health is a physician-led healthcare leader. We are nationally recognized for transforming healthcare through clinical innovations, quality improvement and a commitment to value-based care. Atrius Health delivers an effective system of connected care at practice locations in eastern and central Massachusetts. We recognize the importance of a team-based delivery model, where primary & specialty care providers collaborate with hospital partners, community specialists and skilled nursing facilities - all working together to deliver high-quality care to every patient we serve. Together, we're making health care work better for everyone.

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

High School Diploma or GED
6+ months of experience working in a clinical setting

Preferred Qualifications:

Medical Assistant Certification
American Heart Association Basic Life Support (BLS)
3+ years of experience in a clinical setting
1+ years of experience as a Medical Assistant
Experience working with EPIC EMR software

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $16.00 to $29.00 per hour based on full-time employment. We comply with all minimum wage laws as applicable.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

OptumCare is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Share this job

Related Jobs

CMA

Outpatient

2 weeks ago

Medical Assistant II

Optum Braintree, MA

$16 - $29 / hour

Explore opportunities with Atrius Health, part of the Optum family of businesses. We're an innovative health care leader and multi-specialty group practice, delivering an effective, connected system of care for adult and pediatric patients at 28 practice locations in eastern Massachusetts. Our entire team of providers (physicians, PA/NPs and ancillary clinicians) works collaboratively with a value-based philosophy within our group practice as well as with hospitals, rehab and nursing facilities. Be part of our vision to transform care and improve lives by building trust, understanding and shared decision-making with every patient. Join us and discover the meaning behind Caring. Connecting. Growing together. As a Medical Assistant II, you will perform expanded and advanced level medical assistant duties including but not limited to identifying and resolving concerns regarding patient satisfaction, patient flow, and compliance with procedures and guidelines. Typically provides direct clinical support to one or more clinicians and may support more than one department. Primary Responsibilities: Maintains a higher degree of technical expertise than Medical Assistant I and serves as role model to Medical Assistant I's. Able to problem-solve and serve as a resource to other Medical Assistants Manages patient flow, access and scheduling for clinicians to optimize patient appointment availability and serves in a dedicated capacity to one or more clinicians Manages clinicians' daily schedule to expedite care and maximize clinical time. Determines urgency and priority of walk-ins, add-on patients and patient consults Coordinates the practice when clinicians are unavailable. Ensures calls are responded to properly and clinicians receive necessary information Sorts, manages and reviews clinician mail (maybe paper or electronic). Maintains and screens MyHealth messages. Addresses incoming questions when appropriate Monitors practice issues and problems. Identifies and resolves concerns regarding patient satisfaction, patient flow, and compliance with procedures and guidelines. Advocates for patients as appropriate Identifies and assists in resolving patient concerns and operational difficulties. Informs supervisor of outstanding issues in the practice Handles patients and third-party requests (i.e. worker's compensation, government and social services) for documentation of medical information, such as health status, worker's compensation related care, and return to work authorizations Completes forms needed for visits and submits to MD for review. May need to review patient record for missing information. Verifies prior authorizations May serve as departmental float position rotating among departments. This requires learning the operational issues and practices of multiple areas. Float responsibilities may be within either primary care or specialty departments Participates in care improvement activities as expected, such as Rapid Improvement Events (RIEs), Value Stream Analyses (VSAs), and Managing of Daily Improvements (MDIs) Trains and orients new staff as needed. May also be involved in interviewing and onboarding of new staff May represent department on groups and teams related to upgrades of the electronic medical record You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: High School/GED Experience acquired through 3+ years in a clinical setting with at least one as a Medical Assistant (a bachelor's or associate degree may be substituted for one year of experience) Preferred Qualifications: American Heart Association Basic Life Support (BLS) Advanced Cardiac Life Support (ACLS) may be required based on specialty Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $16 - $29 per hour based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. OptumCare is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Medical Assistant

American Family Care New Bedford, MA

$21 - $24.50 / hour

Benefits: Health insurance Opportunity for advancement Paid time off Vision insurance 401(k) 401(k) matching Dental insurance Make an impact—front desk to triage At American Family Care, our Medical Assistants are the heartbeat of the clinic — blending clinical skill, patient service, and front-desk/insurance verification expertise to keep our centers running smoothly. Whether you’re triaging a patient, drawing blood, or ensuring accurate insurance eligibility, you’ll play a key role in delivering care and ensuring our services are paid correctly. If you thrive in a fast-paced urgent care or medical office setting, adapt quickly, and pride yourself on both accuracy and compassion, we want you here. What you’ll do Clinical Care: Greet and triage patients, collect vitals/histories, perform venipuncture and CLIA-waived point-of-care testing (COVID, flu, strep, glucose, A1C, UA, etc.), assist with minor procedures, wound care, EKGs, and nebulizer therapy. Insurance Verification & Front Desk: Register patients, verify insurance eligibility, determine financial responsibility, collect co-pays, reconcile payment logs, and maintain EMR accuracy. Patient Service: Educate patients on both clinical procedures and financial expectations, provide clear discharge instructions, and de-escalate concerns with empathy and professionalism. Team & Compliance: Participate in daily huddles, maintain compliance logs (crash cart, fridge temps, etc.), support infection-control and HIPAA standards. What We’re Looking For Completion of an accredited Medical Assistant program. Active national MA certification (CMA, RMA, CCMA, or equivalent) at hire. At least 1+ year of experience with insurance verification and patient registration required. Active BLS certification required or must be obtained within defined onboarding period. Urgent care or emergency room experience highly valued. EMR proficiency (Experity preferred); comfort with payer portals (e.g., Waystar). Proven venipuncture and specimen collection skills. Additional requirements Must successfully pass a drug screen and criminal background check as a condition of employment. Full availability including ability to work evenings/weekends and float to nearby centers as needed. Why You’ll Love Working Here Competitive pay and benefits package. Opportunities for professional growth and cross-training. Collaborative, supportive, patient-first team culture. Make an impact by delivering The Right Care. Right Now. Work environment Fast-paced urgent care with frequent role-switching; prolonged standing/walking; routine exposure to blood and body fluids (strict PPE adherence); occasional lifting up to 25–30 lbs; weekend/evening shifts and float coverage as needed. Compensation AFC is committed to pay equity and transparency. The expected pay range for this role is $21.00 - $24.50 per hour . Final compensation offers will be determined based on a combination of factors, including experience, certifications, education, and geographic location. In addition to base pay, AFC offers a competitive benefits package and advancement opportunities (varies by full-time/PRN/part-time status). American Family Care provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Medical Assistant

South Shore Health Weymouth, MA

$23.30 - $33.30 / hour

If you are an existing employee of South Shore Health then please apply through the internal career site. Requisition Number: R-23554 Facility: LOC0026 - 101 Columbian Street101 Columbian Street Weymouth, MA 02190 Department Name: SSH Breast Care PB Cancer Center Status: Full time Budgeted Hours: 40 Shift: Day (United States of America) The Medical Assistant is responsible for supporting the practice with overall responsibility for maintaining efficiency of patient flow. Clinical duties include but are not limited to maintaining universal precautions; rooming patients, taking necessary vital signs and measurements, perform phlebotomy as needed, administering vaccines, performing treatments and procedures as ordered by the provider. The Medical Assistant will be responsible for answering practice education, counseling and performing various testing and screenings. The Medical Assistant will also be responsible for maintaining patients’ rooms, setting up and stocking, as appropriate as well as ordering and tracking supplies for the practice. Administrative responsibilities will include, without limitation, all generally accepted office responsibilities, making appointments, filing, answering phones, preparing correspondence, preparing patient charts, obtaining referrals and paperwork from referring physician offices. Compensation Pay Range: $23.30 - $33.30 ESSENTIAL FUNCTIONS 1 - Greets patients coming in for appointments in a professional manner and escorts them into patient exam rooms. 2 - Assist with varied procedures within the practice including both routine and non-routine (complex) procedures as directed and under the supervision of the MD, NP, or PA. (The extent and complexity of procedures will be practice specific and need to have documentation of why considered complex). a - Provide a variety of services including: assisting physicians in all minor procedures and wound care as requested. b - act as a chaperone when needed 3 - Takes vital signs and documents accordingly. 4 - Assists administrative team in greeting patients, scheduling appointments, processing orders, collecting encounter forms and answering telephones. 5 - Assists with determining reason for visit or phone call, flags for immediate responses, takes messages appropriately and notifies appropriate medical staff. 6 - Responsible for coordination of room rotations. a - Assists with varied procedures, as directed and under the supervision of the MD, NP or PA 7 - Assists with receiving test results for physicians and calling patient with follow up of labs and tests under direction of physician/nurse practitioner. 8 - Cleans instruments and equipment following infection control guidelines. 9 - Maintains sterilizer competencies. 10 - Maintains excellent customer service and fosters an environment of optimal patient care a - Communicate critical patient information to the nurse and/or provider. b - Act in a professional manner at all times c - Maintain a positive attitude at all times, creating a collaborative and team oriented environment 11 - Ensures appropriate communication in changes in schedule with physicians, nurse practitioners, physician assistants, staff and patients. a - Verifies schedule at end of clinic and gives to Program Director. b - Assists Nursing Supervisor with completing weekly MA schedules c - Participate in daily huddles, attend 75% of scheduled staff meetings and attend workflow/other meetings as needed. 12 - Cross-trains to assist in covering the front desk team when needed. Duties include: patient check in/out, answering any questions that patient may have, and other related administrative tasks. a - Efficiently manages email communications in a timely manner, uses appropriately and remains current with division/organizational communications. b - Is proficient in the use of all computer applications, Meditech, lotus notes, i-heal.. c - Assists in uploading of photographs into Meditech and i-heal. 13 - Percept new employees using the established check off sheet reviewing departmental protocols, policies and workflow. a - serve as a role model/mentor providing support, training and sharing of knowledge including explaining and monitoring new workflows and policies 14 - Works in Collaboration with Nursing Supervisor in the preparation of yearly evaluations by providing individual feedback and assisting with chart review and reviewing yearly competencies and ensure compliance with all personnel policies. 15 - Commits to two sessions of our annual flu clinics 16 - Safety Awareness – Fosters a “Culture of Safety” through personal ownership and commitment to a safe environment a -Demonstrates required office and clinical equipment competencies necessary to successfully perform this role b -Verifies patient identification according to policy prior to administration of care and/or procedures. c -Complies with the current CDC hand hygiene guidelines through proper hand-washing. d - Adheres to universal precautions and makes appropriate use of personal protective equipment at all times. e - Appropriately disposes of hazardous materials f - Utilizes proper body mechanics when performing all aspects of the job g - Follows appropriate chain of communication/command. 17 - Other duties as required 18 - Works the required weekend and holiday schedule JOB REQUIREMENTS Minimum Education - Preferred High School Diploma or equivalent preferred Completion of a Medical Assistant program preferred. Minimum Work Experience Experience in a clinical setting preferred License/Certifications BLS - Basic Life Support required CMA - Certified Medical Assistant certificate preferred Required additional Knowledge and Abilities Exceptional interpersonal, communication, and customer service skills Strong clinical and judgment skills are essential. Good organizational and prioritization skills Ability to work successfully as a team player. Demonstrated knowledge of varied medical procedures Extensive knowledge of anatomy, physiology and English grammar. Ability to react calmly and effectively in emergency situations. Ability to read, understand and respond to detailed oral and written instructions; communicate clearly. Able to both lead and take direction from Nursing Supervisor. Employee must demonstrate computer proficiency through efficient use of the electronic medical record; telephone communications; e-mail; and other computer software as required. Monday- Friday 8:30-5:00pm Responsibilities if Required: Education if Required: License/Registration/Certification Requirements: Basic Life Support (BLS) Certification - American Heart Association (AHA) (Including courses offered through SSH), INSTRUCTOR- Basic Life Support (BLS) - American Heart Association (AHA) (Including courses offered through SSH)

MEDICAL ASSISTANT

South Shore Health Weymouth, MA

$23.30 - $33.30 / hour

If you are an existing employee of South Shore Health then please apply through the internal career site. Requisition Number: R-23858 Facility: LOC0010 - Health Express-Weymouth330 Washington Street Weymouth, MA 02188 Department Name: HXP Urgent Care Weymouth Status: Part time Budgeted Hours: 0 Shift: Varied Shifts (United States of America) Compensation Pay Range: $23.30 - $33.30 • Maintain patient's safe passage in and out of the practice • Greet, assess and interview patients • Obtain past medical and surgical history, family history, social history, vital signs • Review present medications, allergy, history, chief complaint, and brief interrogation of complaint • Act as a liaison between doctor and patient • Explain medication, side effects, treatments, diets, diseases and disease processes • Update medication list and current problem list • Prepare and assist patients for examination, treatment, or procedure by medical staff • Anticipate needs of patients, providers, other team members • Monitoring of patient during examination, or procedure • Maintain and update level of skill for pertinent medical assistant duties • Stocking of supplies as needed, and maintaining clean exam rooms • Respond to patient's concerns • Maintains patient confidentiality • Participate in training and skills development of new medical assistants Drug Screen and BAT (Breath Alcohol Testing) • Perform a variety of preliminary procedures, including phlebotomy, injections, throat cultures, nasal swabs and more • Analyze samples with various point-of-care testing platforms • Prepare and package laboratory samples for transport to lab • Demonstrate excellent customer service skills, check patients in and out for appointments utilizing our electronic internal practice management system. • Confirm patient information at the time of check-in • Complete / confirm insurance eligibility • Answer front desk phone calls. • Provide receptionist back-up / support while being able to explain financial requirements to the patient (s) or responsible parties and collect co-pays and past due balances as required. • Ensure Worker's Compensation, MVA and Occupational Health paperwork is completed for visits. • Maintain optimum customer service and patient confidentiality. • Other duties as assigned. Qualifications: • Medical Assistant Certification preferred or Emergency Medical Technician License • Externship/Internship within related healthcare practice preferred. • Must have current or very recent experience phlebotomy skill Schedule and Location vary weekly, including rotating weekends and holidays. Required - 2 weekend shifts per month. Operation hours Monday - Friday 9a-7p (10-hour shift), Saturday - Sunday 9a-4p (7-hour shift) Responsibilities if Required: Education if Required: License/Registration/Certification Requirements:

Medical Assistant-2

South Shore Health Weymouth, MA

$23.30 - $33.30 / hour

If you are an existing employee of South Shore Health then please apply through the internal career site. Requisition Number: R-23818 Facility: LOC0010 - Health Express-Weymouth330 Washington Street Weymouth, MA 02188 Department Name: HXP Urgent Care Weymouth Status: Part time Budgeted Hours: 20 Shift: Varied Shifts (United States of America) Compensation Pay Range: $23.30 - $33.30 • Maintain patient's safe passage in and out of the practice • Greet, assess and interview patients • Obtain past medical and surgical history, family history, social history, vital signs • Review present medications, allergy, history, chief complaint, and brief interrogation of complaint • Act as a liaison between doctor and patient • Explain medication, side effects, treatments, diets, diseases and disease processes • Update medication list and current problem list • Prepare and assist patients for examination, treatment, or procedure by medical staff • Anticipate needs of patients, and providers, other team members • Monitoring of patient during examination, or procedure • Maintain and update level of skill for pertinent medical assistant duties • Stocking of supplies as needed, and maintaining clean exam rooms • Respond to patient's concerns • Maintains patient confidentiality • Participate in training and skills development of new medical assistants • Perform a variety of preliminary procedures, including phlebotomy, injections, throat cultures, nasal swabs and more. • Analyze samples with various point-of-care testing platforms • Prepare and package laboratory samples for transport to lab • Demonstrate excellent customer service skills, check patients in and out for appointments utilizing our electronic internal practice management system. • Confirm patient information at the time of check in. • Complete / confirm insurance eligibility. • Answer front desk phone calls. • Provide receptionist back-up / support while being able to explain financial requirements to the patient (s) or responsible parties and collect co-pays and past due balances as required. • Ensure Worker's Compensation, MVA and Occupational Health paperwork is completed for visits. • Maintain optimum customer service and patient confidentiality. • Other duties as assigned. Qualifications: • Medical Assistant Certification preferred or Emergency Medical Technician License • Externship/Internship within related healthcare practice preferred. • Must have current or very recent experience phlebotomy skills is a must. Schedule: hours may vary depending on the needs of the urgent care including weekends and holidays; flexibility required Responsibilities if Required: Education if Required: License/Registration/Certification Requirements: Basic Life Support (BLS) Certification - American Heart Association (AHA) (Including courses offered through SSH), INSTRUCTOR- Basic Life Support (BLS) - American Heart Association (AHA) (Including courses offered through SSH)