Find your calling at Mercy!

Medical Assistants (MA) in the medical office setting supports providers by delivering direct and indirect patient care in a professional, courteous, and efficient manner. The MA may assist with clinical procedures, maintains accurate documentation, and provides administrative support to ensure smooth daily operations. The MA functions within their defined scope of practice (based on office type clinic/HOD), under supervision, and in alignment with Mercy's mission and standards of care.

Position Details:

Medical Assistant - Pediatrics

Mercy Clinic Pediatrics Clayton/Clarkson
15945 Clayton Road, Suite 320, Ballwin, MO 63011
Full-Time | 40 Hours per Week

Join Mercy and Make a Difference Every Day

Mercy Clinic Pediatrics Clayton/Clarkson is seeking a compassionate and patient-focused Medical Assistant to join our growing pediatric team. In this role, you'll support providers in delivering exceptional care to children and their families while helping ensure a positive, efficient patient experience.

As a Medical Assistant, you will provide both clinical and administrative support in a fast-paced outpatient setting. The ideal candidate is organized, adaptable, and passionate about delivering high-quality, patient-centered care.

What You'll Do

• Greet and room patients while obtaining and documenting vital signs.
• Collect and update medical histories, including medication reconciliation.
• Prepare patients for examinations and assist providers during visits and procedures.
• Perform basic diagnostic testing, including urine dipsticks, glucose testing, and EKGs as appropriate.
• Accurately document patient care in the electronic health record (EHR).
• Reinforce patient education as directed by providers and nursing staff.
• Maintain exam room cleanliness and stock necessary supplies.
• Coordinate referrals, diagnostic testing, and follow-up appointments.
• Assist with front-office responsibilities including answering phones, patient check-in/check-out, document management, and fax processing.
• Follow infection prevention, patient safety, and regulatory guidelines.
• Participate in quality improvement initiatives and team meetings.
• Perform other duties within the Medical Assistant scope of practice.

Qualifications

Required

• High School Diploma or GED.
• Ability to attend and successfully complete Mercy's MA Clinic Academy training.
• Strong communication and interpersonal skills.
• Ability to work effectively in a fast-paced clinical environment.
• Basic computer and documentation skills.

Preferred

• Graduate of an accredited Medical Assistant program.
• One year of experience in an outpatient, ambulatory, or physician office setting.
• BLS (Basic Life Support) certification.
• Experience with electronic health records (EHR).
• Pediatric experience preferred but not required.

Skills & Abilities

• Excellent customer service and patient care skills.
• Strong attention to detail and organizational abilities.
• Ability to multitask and prioritize responsibilities.
• Knowledge of outpatient clinical procedures and medical equipment.
• Commitment to teamwork, professional growth, and patient-centered care.
• Ability to work effectively with diverse patient populations and families.

Work Environment & Physical Requirements

• Outpatient pediatric clinic with frequent patient interaction.
• Requires standing, walking, bending, reaching, kneeling, twisting, and squatting throughout the workday.
• Ability to regularly lift, push, and pull up to 50 pounds.
• Potential exposure to infectious materials; appropriate PPE is provided.

Why Mercy?

At Mercy, our mission is clear: bringing to life a healing ministry through compassionate care and exceptional service. You'll work alongside dedicated caregivers who are committed to improving the lives of patients and their families while supporting one another in a collaborative team environment.

Apply today and become part of a team that cares deeply for children, families, and each other.

Why Mercy?

From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.

Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.