Medical Assistant Associate

Michigan Medicine Chelsea, MI 48118, US

$44,553 - $64,688 / year

Responds to general patient inquiries about clinic operations within their scope of practice.
Rooms patients (virtually and in person) and performs standard patient intake including taking vitals and other measurements, medical histories, medication reconciliation documentation, form(s) preparation, relevant screenings, following predetermined protocols and other tasks as assigned.
May obtain medical records and prepare medical information and reports for the appointment (e.g. reviewing Patient Summary Information, updating prescription information, etc.).
Performs room preparation and turnover task(s) assigned, including managing stretchers and beds where appropriate.

Patient Care

Medication preparation and/or administration per standing orders or UMHS and Ambulatory Care policies and guidelines, and competency.
Administers injections and immunizations appropriate per competency and Ambulatory Care policy and guidelines.
Performs medical laboratory/Point of Care (POC) testing and assists providers per competency or formal training with direct patient care that may include treatments, tests, or procedures.
Quality Control testing of POC equipment.
May manage forms and consent (virtual and in person) and provide routine patient instruction forms assigned by the clinic and within their scope of practice.
Contributes to a safe and secure environment for patients, visitors, faculty, and staff by following established procedures, policies, and guidelines.
Enter orders per policy co-signature required per standing order or Best Practice Alert (BPA).
Queue and pend medication renewals.
Take pictures and/or upload media (excluding ophthalmology) according to Ambulatory Care guidelines.
Observes patient status, report changes, and document accordingly.
Acts as a chaperone during sensitive exams, diagnostic, and therapeutic treatments, or upon patient request.
Informs patients of normal test results within their scope of practice
.Documents into MiChart within scope of practice.

Administrative And Clinical Workflow Support

Efficiently and effectively prepares and organizes clinical and procedure rooms with appropriate equipment and supplies.
Continuously tracks the clinic patient flow, identifies holdups, and notifies patients if the schedule runs behind.
Cleans, stocks, and organizes clinic spaces (exam and supply rooms),
Maintains inventory and may manage PAR levels when appropriate.
Processes forms and in basket messages through MiChart.
May assist with prescription or procedure prior authorizations within scope of practice.
Disinfects and maintains equipment between cases according to Instructions for Use, policies, and guidelines; removes equipment not needed for next case and stores it appropriately.
Transport and prepares surgical instruments for sterile processing.
Supports orientation and/or shadowing opportunities as assigned.
Participate in regulatory readiness processes.
Participation in Daily Management Systems huddles, staff meetings, quality improvement activities, and other Ambulatory Care initiatives as assigned (such as Safety Liaison, MIChart upgrades, or operational meetings)
Responsible if assigned and trained to vaccine reconciliation including Vaccines for Children (VFC) and all duties associated with this duty.
Perform other related duties within scope of practice as assigned.

Required Qualifications*

High school diploma or GED.
Completion of a Medical Assistant program OR current enrollment in, or completion of coursework in a healthcare professional program (e.g., medical school, PA program, nursing program, or related clinical training) OR an equivalent combination of education and experience (1 - 3 years).
Demonstrated knowledge of clinical workflows, patient care, and basic medical terminology.

Desired Qualifications*

Certification as an Emergency Medical Technician (EMT), Certified Nurse Assistant (CNA) or Medical Assistant (MA).

Modes of Work

Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes.

Additional Information

This posting is currently open only to internal candidates. External candidates may apply to Job ID 271833.

Union Affiliation

This position is covered under the collective bargaining agreement between the U-M and the United Michigan Medicine Allied Professionals (UMMAP), which contains and settles all matters with respect to wages, benefits, hours, and other terms and conditions of employment.

Background Screening

Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings. Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses.

Application Deadline

Job openings are posted for a minimum of seven calendar days. The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.

U-M EEO Statement

The University of Michigan is an Equal Opportunity Employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants, including protected veterans and individuals with disabilities.

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QualDerm Partners is seeking a dedicated Medical Assistant to join our dynamic team in Brighton, MI. At QualDerm Partners, we’re committed to being the nation’s premier source for comprehensive skin and aesthetics wellness. Our mission is to support patients’ lifetime wellness journeys with unmatched care across dermatology, skin cancer treatment, cosmetics, and plastic surgery. As a Medical Assistant, you will play a vital role in providing exceptional patient care, contributing to our commitment to excellence, and being a part of a talented team dedicated to creating a standout patient experience. If you are passionate about skin and aesthetics wellness and are eager to work in a supportive and collaborative environment, this is the opportunity for you. Your contributions will directly influence the lives of our patients, ensuring they receive the highest quality of care as they navigate their wellness journeys. Join us in making a difference in the lives of our patients as we continue to expand our footprint in the hospital and healthcare industry, elevating the standard of care in our communities. Responsibilities Prepare patients for examination by taking vital signs and recording medical history. Assist the physician during examinations and procedures, ensuring all necessary instruments are available. Perform basic laboratory tests and prepare specimens for laboratory analysis. Maintain patient records, ensuring accuracy and confidentiality at all times. Schedule patient appointments and manage office communications. Educate patients on treatment plans, medications, and proper skincare practices. Ensure the examination rooms are clean, organized, and fully stocked with supplies. May participate in supporting the clinic’s social media presence, including gathering content, sharing clinic-approved updates, and assisting with community engagement efforts as directed High school diploma or equivalent; certification as a Medical Assistant preferred. Proven experience as a Medical Assistant or similar role in a clinical setting. Knowledge of medical terminology and practices relevant to dermatology. Strong communication skills, both verbal and written, to interact with patients and staff effectively. Ability to handle sensitive information with discretion and maintain patient confidentiality. Excellent organizational skills with attention to detail in a fast-paced environment. Basic proficiency in using electronic health records (EHR) systems and general office software. Benefits of joining Qualderm Partners: Competitive Pay – Attractive compensation to reward your hard work Comprehensive Health Coverage – Includes Medical, Dental, and Vision plans to keep you covered Generous 401(k) Plan – Company matches 100% of the first 3%, plus 50% of the next 2%, with immediate vesting Paid Time Off (PTO) – Accrue PTO from day one, plus enjoy 6 paid holidays and 2 floating holidays each year Company-Paid Life Insurance – Peace of mind with basic life coverage, with the option for additional plans Disability Protection – Short-term and long-term disability coverage to protect you in unexpected circumstances Additional Wellness Plans – Accident, critical illness, and identity theft protection plans for extra security Employee Assistance Program (EAP) – Access confidential support for personal or work-related challenges Exclusive Employee Discounts – Save on products and services with special discounts just for you Referral Bonus Program – Earn bonuses by referring qualified candidates to join the team QualDerm Partners is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Applicants must be currently authorized to work in the United States in a full-time basis.

Medical Assistant Associate

Michigan Medicine Ann Arbor, MI

$44,553 - $64,688 / year

Mission Statement Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally. Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society. Perks And Benefits Excellent medical, dental and vision coverage 2:1 Match on retirement savings Tuition Reimbursement Growth opportunities to higher seniority positions Management that provides quality training and direction Job Summary The West Ann Arbor Health Center Parkland Plaza is an Ambulatory Care facility dedicated to providing high quality health care services for adults and children. The 2-story facility is located 380 Parkland Plaza in Ann Arbor. We are actively seeking compassionate, enthusiastic, and patient-oriented individuals who will share in the goal of creating the ideal experience for our patients, families and employees. Required To be considered for this position, a cover letter is required and should be attached as the first page with your resume. The cover letter should address each of the following points: Describe your experience and why you believe you would be a good fit for this position at the West Ann Arbor Health Center - Parkland Plaza. Outline your customer service experiences which would be applicable to this position. Describe why you choose a career in the healthcare field? Responsibilities* Patient Intake Responds to general patient inquiries about clinic operations within their scope of practice. Rooms patients (virtually and in person) and performs standard patient intake including taking vitals and other measurements, medical histories, medication reconciliation documentation, form(s) preparation, relevant screenings, following predetermined protocols and other tasks as assigned. May obtain medical records and prepare medical information and reports for the appointment (e.g. reviewing Patient Summary Information, updating prescription information, etc.). Performs room preparation and turnover task(s) assigned, including managing stretchers and beds where appropriate. Patient Care Medication preparation and/or administration per standing orders or UMHS and Ambulatory Care policies and guidelines, and competency. Administers injections and immunizations appropriate per competency and Ambulatory Care policy and guidelines. 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Informs patients of normal test results within their scope of practice. Documents into MiChart within scope of practice. Administrative And Clinical Workflow Support Efficiently and effectively prepares and organizes clinical and procedure rooms with appropriate equipment and supplies. Continuously tracks the clinic patient flow, identifies holdups, and notifies patients if the schedule runs behind. Cleans, stocks, and organizes clinic spaces (exam and supply rooms), Maintains inventory and may manage PAR levels when appropriate. Processes forms and in basket messages through MiChart. May assist with prescription or procedure prior authorizations within scope of practice. Disinfects and maintains equipment between cases according to Instructions for Use, policies, and guidelines; removes equipment not needed for next case and stores it appropriately. Transport and prepares surgical instruments for sterile processing. Supports orientation and/or shadowing opportunities as assigned. Participate in regulatory readiness processes. Participation in Daily Management Systems huddles, staff meetings, quality improvement activities, and other Ambulatory Care initiatives as assigned (such as Safety Liaison, MIChart upgrades, or operational meetings) Responsible if assigned and trained to vaccine reconciliation including Vaccines for Children (VFC) and all duties associated with this duty. Perform other related duties within scope of practice as assigned. SUPERVISION RECEIVED General supervision is received from Administrative Manager, Medical Director, or Nurse Required Qualifications* High school diploma or GED. Completion of a Medical Assistant program OR current enrollment in, or completion of coursework in a healthcare professional program (e.g., medical school, PA program, nursing program, or related clinical training) OR an equivalent combination of education and experience (1 - 3 years). Demonstrated knowledge of clinical workflows, patient care, and basic medical terminology. Physical Requirements This position requires moderate standing/walking, as well as lifting, positioning, pushing, and/or transferring of patients. Desired Qualifications* Graduation from a medical assistant diploma program or an equivalent combination of education and experience (1 - 3 years). Certification as an Emergency Medical Technician (EMT), Certified Nurse Assistant (CNA) or Medical Assistant (MA). This description is intended to indicate the kinds of tasks and levels of work difficulty that will be required of positions that will be given this title and shall not be construed as declaring what the specific duties and responsibilities of any particular position shall be. It is not intended to limit or in any way modify the right of any supervisor to assign, direct, and control the work of employees under his supervision. The use of a particular Modes of Work Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes. Work Schedule Monday- Friday with some evening shifts and Saturday rotation. Additional Information This posting is currently open only to internal candidates. External candidates may apply at Job IDs 271861, 271860, or 271859. Union Affiliation This position is covered under the collective bargaining agreement between the U-M and the United Michigan Medicine Allied Professionals (UMMAP), which contains and settles all matters with respect to wages, benefits, hours, and other terms and conditions of employment. Background Screening Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings. Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses. Application Deadline Job openings are posted for a minimum of seven calendar days. The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended. U-M EEO Statement The University of Michigan is an Equal Opportunity Employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants, including protected veterans and individuals with disabilities.

Medical Assistant Associate

Michigan Medicine Ann Arbor, MI

$44,553 - $64,688 / year

Mission Statement Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally. Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society. Perks And Benefits Excellent medical, dental and vision coverage 2:1 Match on retirement savings Tuition Reimbursement Growth opportunities to higher seniority positions Management that provides quality training and direction Job Summary The West Ann Arbor Health Center Parkland Plaza is an Ambulatory Care facility dedicated to providing high quality health care services for adults and children. The 2-story facility is located 380 Parkland Plaza in Ann Arbor. We are actively seeking compassionate, enthusiastic, and patient-oriented individuals who will share in the goal of creating the ideal experience for our patients, families and employees. Required To be considered for this position, a cover letter is required and should be attached as the first page with your resume. The cover letter should address each of the following points: Describe your experience and why you believe you would be a good fit for this position at the West Ann Arbor Health Center - Parkland Plaza. Outline your customer service experiences which would be applicable to this position. Describe why you choose a career in the healthcare field? Responsibilities* Patient Intake Responds to general patient inquiries about clinic operations within their scope of practice. Rooms patients (virtually and in person) and performs standard patient intake including taking vitals and other measurements, medical histories, medication reconciliation documentation, form(s) preparation, relevant screenings, following predetermined protocols and other tasks as assigned. May obtain medical records and prepare medical information and reports for the appointment (e.g. reviewing Patient Summary Information, updating prescription information, etc.). Performs room preparation and turnover task(s) assigned, including managing stretchers and beds where appropriate. Patient Care Medication preparation and/or administration per standing orders or UMHS and Ambulatory Care policies and guidelines, and competency. Administers injections and immunizations appropriate per competency and Ambulatory Care policy and guidelines. Performs medical laboratory/Point of Care (POC) testing and assists providers per competency or formal training with direct patient care that may include treatments, tests, or procedures. Quality Control testing of POC equipment. May manage forms and consent (virtual and in person) and provide routine patient instruction forms assigned by the clinic and within their scope of practice. Contributes to a safe and secure environment for patients, visitors, faculty, and staff by following established procedures, policies, and guidelines. Enter orders per policy co-signature required per standing order or Best Practice Alert (BPA). Queue and pend medication renewals. Take pictures and/or upload media (excluding ophthalmology) according to Ambulatory Care guidelines. Observes patient status, report changes, and document accordingly. Acts as a chaperone during sensitive exams, diagnostic, and therapeutic treatments, or upon patient request. Informs patients of normal test results within their scope of practice. Documents into MiChart within scope of practice. Administrative And Clinical Workflow Support Efficiently and effectively prepares and organizes clinical and procedure rooms with appropriate equipment and supplies. Continuously tracks the clinic patient flow, identifies holdups, and notifies patients if the schedule runs behind. Cleans, stocks, and organizes clinic spaces (exam and supply rooms), Maintains inventory and may manage PAR levels when appropriate. Processes forms and in basket messages through MiChart. May assist with prescription or procedure prior authorizations within scope of practice. Disinfects and maintains equipment between cases according to Instructions for Use, policies, and guidelines; removes equipment not needed for next case and stores it appropriately. Transport and prepares surgical instruments for sterile processing. Supports orientation and/or shadowing opportunities as assigned. Participate in regulatory readiness processes. Participation in Daily Management Systems huddles, staff meetings, quality improvement activities, and other Ambulatory Care initiatives as assigned (such as Safety Liaison, MIChart upgrades, or operational meetings) Responsible if assigned and trained to vaccine reconciliation including Vaccines for Children (VFC) and all duties associated with this duty. Perform other related duties within scope of practice as assigned. SUPERVISION RECEIVED General supervision is received from Administrative Manager, Medical Director, or Nurse Manager Required Qualifications* High school diploma or GED. Completion of a Medical Assistant program OR current enrollment in, or completion of coursework in a healthcare professional program (e.g., medical school, PA program, nursing program, or related clinical training) OR an equivalent combination of education and experience (1 - 3 years). Demonstrated knowledge of clinical workflows, patient care, and basic medical terminology. Physical Requirements This position requires moderate standing/walking, as well as lifting, positioning, pushing, and/or transferring of patients Desired Qualifications* Graduation from a medical assistant diploma program or an equivalent combination of education and experience (1 - 3 years). Certification as an Emergency Medical Technician (EMT), Certified Nurse Assistant (CNA) or Medical Assistant (MA). This description is intended to indicate the kinds of tasks and levels of work difficulty that will be required of positions that will be given this title and shall not be construed as declaring what the specific duties and responsibilities of any particular position shall be. It is not intended to limit or in any way modify the right of any supervisor to assign, direct, and control the work of employees under his supervision. The use of a particular Modes of Work Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes. Work Schedule Monday- Friday with some evening shifts. Additional Information This posting is currently open only to internal candidates. External candidates may apply at Job IDs 271861, 271860, or 271859. Union Affiliation This position is covered under the collective bargaining agreement between the U-M and the United Michigan Medicine Allied Professionals (UMMAP), which contains and settles all matters with respect to wages, benefits, hours, and other terms and conditions of employment. Background Screening Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings. Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses. Application Deadline Job openings are posted for a minimum of seven calendar days. The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended. U-M EEO Statement The University of Michigan is an Equal Opportunity Employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants, including protected veterans and individuals with disabilities.

Medical Assistant Associate

Michigan Medicine Ann Arbor, MI

$44,553 - $64,688 / year

Job Summary Our Dermatology team is seeking a patient-focused, team-oriented Medical Assistant to join a high-performing clinic known for excellence in patient care, education, and research. As part of a busy practice managing complex dermatologic conditions, the Medical Assistant plays a vital role in supporting providers, enhancing the patient experience, and ensuring efficient clinical operations. We are looking for a driven, adaptable professional who thrives in a collaborative environment, demonstrates a commitment to exceptional patient care, and is eager to contribute to our shared mission of advancing patient care, education, and research while upholding our tradition of clinical excellence. Responsibilities* Patient Intake CHARACTERISTIC DUTIES AND RESPONSIBILITIES Responds to general patient inquiries about clinic operations within their scope of practice. Rooms patients (virtually and in person) and performs standard patient intake including taking vitals and other measurements, medical histories, medication reconciliation documentation, form(s) preparation, relevant screenings, following predetermined protocols and other tasks as assigned. May obtain medical records and prepare medical information and reports for the appointment (e.g. reviewing Patient Summary Information, updating prescription information, etc.). Performs room preparation and turnover task(s) assigned, including managing stretchers and beds where appropriate. Patient Care Medication preparation and/or administration per standing orders or UMHS and Ambulatory Care policies and guidelines, and competency. Administers injections and immunizations appropriate per competency and Ambulatory Care policy and guidelines. Performs medical laboratory/Point of Care (POC) testing and assists providers per competency or formal training with direct patient care that may include treatments, tests, or procedures. Quality Control testing of POC equipment. May manage forms and consent (virtual and in person) and provide routine patient instruction forms assigned by the clinic and within their scope of practice. Contributes to a safe and secure environment for patients, visitors, faculty, and staff by following established procedures, policies, and guidelines. Enter orders per policy co-signature required per standing order or Best Practice Alert (BPA). Queue and pend medication renewals. Take pictures and/or upload media (excluding ophthalmology) according to Ambulatory Care guidelines. Observes patient status, report changes, and document accordingly. Acts as a chaperone during sensitive exams, diagnostic, and therapeutic treatments, or upon patient request. Informs patients of normal test results within their scope of practice. Documents into MiChart within scope of practice. Administrative And Clinical Workflow Support Efficiently and effectively prepares and organizes clinical and procedure rooms with appropriate equipment and supplies. Medical Assistant Associate Continuously tracks the clinic patient flow, identifies holdups, and notifies patients if the schedule runs behind. Cleans, stocks, and organizes clinic spaces (exam and supply rooms), Maintains inventory and may manage PAR levels when appropriate. Processes forms and in basket messages through MiChart. May assist with prescription or procedure prior authorizations within scope of practice. Disinfects and maintains equipment between cases according to Instructions for Use, policies, and guidelines; removes equipment not needed for next case and stores it appropriately. Transport and prepares surgical instruments for sterile processing. Supports orientation and/or shadowing opportunities as assigned. Participate in regulatory readiness processes. Participation in Daily Management Systems huddles, staff meetings, quality improvement activities, and other Ambulatory Care initiatives as assigned (such as Safety Liaison, MiChart upgrades, or operational meetings) Responsible if assigned and trained to vaccine reconciliation including Vaccines for Children (VFC) and all duties associated with this duty. Perform other related duties within scope of practice as assigned. SUPERVISION RECEIVED General supervision is received from Administrative Manager, Medical Director, or Nurse Manager. Physical Requirements This position requires moderate standing/walking, as well as lifting, positioning, pushing, and/or transferring of patients. Required Qualifications* High school diploma or GED. Completion of a Medical Assistant program OR current enrollment in, or completion of coursework in a healthcare professional program (e.g., medical school, PA program, nursing program, or related clinical training) OR an equivalent combination of education and experience (1 - 3 years). Demonstrated knowledge of clinical workflows, patient care, and basic medical terminology. Desired Qualifications* Graduation from a medical assistant diploma program or an equivalent combination of education and experience (1 - 3 years). Certification as an Emergency Medical Technician (EMT), Certified Nurse Assistant (CNA) or Medical Assistant (MA). Why Join Michigan Medicine? Michigan Medicine is one of the largest health care complexes in the world and has been the site of many groundbreaking medical and technological advancements since the opening of the U-M Medical School in 1850. Michigan Medicine is comprised of over 30,000 employees and our vision is to attract, inspire, and develop outstanding people in medicine, sciences, and healthcare to become one of the world?s most distinguished academic health systems. In some way, great or small, every person here helps to advance this world-class institution. Work at Michigan Medicine and become a victor for the greater good. What Benefits can you Look Forward to? Excellent medical, dental and vision coverage effective on your very first day 2:1 Match on retirement savings Modes of Work Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes. Work Schedule 8-hour shifts, Monday- Friday with possible overtime to ensure continuation of patient care as directed by management. May be expected to cover other Dermatology locations on as needed basis. Work Locations Main location Taubman Medical Dermatology Ambulatory Care Unit (onsite) floor 1, lobby B same ancillary location Union Affiliation This position is covered under the collective bargaining agreement between the U-M and the United Michigan Medicine Allied Professionals (UMMAP), which contains and settles all matters with respect to wages, benefits, hours, and other terms and conditions of employment. Background Screening Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings. Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses. Application Deadline Job openings are posted for a minimum of seven calendar days. The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled any time after the minimum posting period has ended. U-M EEO Statement The University of Michigan is an Equal Opportunity Employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants, including protected veterans and individuals with disabilities.

Medical Assistant Associate

Michigan Medicine Ann Arbor, MI

$44,553 - $64,688 / year

Mission Statement Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally. Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society. Responsibilities* Patient Intake Responds to general patient inquiries about clinic operations within their scope of practice. Rooms patients (virtually and in person) and performs standard patient intake including taking vitals and other measurements, medical histories, medication reconciliation documentation, form(s) preparation, relevant screenings, following predetermined protocols and other tasks as assigned. May obtain medical records and prepare medical information and reports for the appointment (e.g. reviewing Patient Summary Information, updating prescription information, etc.). Performs room preparation and turnover task(s) assigned, including managing stretchers and beds where appropriate. Patient Care Medication preparation and/or administration per standing orders or UMHS and Ambulatory Care policies and guidelines, and competency. Administers injections and immunizations appropriate per competency and Ambulatory Care policy and guidelines. Performs medical laboratory/Point of Care (POC) testing and assists providers per competency or formal training with direct patient care that may include treatments, tests, or procedures. Quality Control testing of POC equipment. May manage forms and consent (virtual and in person) and provide routine patient instruction forms assigned by the clinic and within their scope of practice. Contributes to a safe and secure environment for patients, visitors, faculty, and staff by following established procedures, policies, and guidelines. Enter orders per policy co-signature required per standing order or Best Practice Alert (BPA). Queue and pend medication renewals. Take pictures and/or upload media (excluding ophthalmology) according to Ambulatory Care guidelines. Observes patient status, report changes, and document accordingly. Acts as a chaperone during sensitive exams, diagnostic, and therapeutic treatments, or upon patient request. Informs patients of normal test results within their scope of practice Documents into MiChart within scope of practice. Administrative And Clinical Workflow Support Efficiently and effectively prepares and organizes clinical and procedure rooms with appropriate equipment and supplies. Continuously tracks the clinic patient flow, identifies holdups, and notifies patients if the schedule runs behind. Cleans, stocks, and organizes clinic spaces (exam and supply rooms), Maintains inventory and may manage PAR levels when appropriate. Processes forms and in basket messages through MiChart. May assist with prescription or procedure prior authorizations within scope of practice. Disinfects and maintains equipment between cases according to Instructions for Use, policies, and guidelines; removes equipment not needed for next case and stores it appropriately. Transport and prepares surgical instruments for sterile processing. Supports orientation and/or shadowing opportunities as assigned. Participate in regulatory readiness processes. Participation in Daily Management Systems huddles, staff meetings, quality improvement activities, and other Ambulatory Care initiatives as assigned (such as Safety Liaison, MIChart upgrades, or operational meetings) Responsible if assigned and trained to vaccine reconciliation including Vaccines for Children (VFC) and all duties associated with this duty. Perform other related duties within scope of practice as assigned. Required Qualifications* High school diploma or GED. Completion of a Medical Assistant program OR current enrollment in, or completion of coursework in a healthcare professional program (e.g., medical school, PA program, nursing program, or related clinical training) OR an equivalent combination of education and experience (1 - 3 years). Demonstrated knowledge of clinical workflows, patient care, and basic medical terminology. Desired Qualifications* Certification as an Emergency Medical Technician (EMT), Certified Nurse Assistant (CNA) or Medical Assistant (MA). Why Join Michigan Medicine? Michigan Medicine is one of the largest health care complexes in the world and has been the site of many groundbreaking medical and technological advancements since the opening of the U-M Medical School in 1850. Michigan Medicine is comprised of over 30,000 employees and our vision is to attract, inspire, and develop outstanding people in medicine, sciences, and healthcare to become one of the world?s most distinguished academic health systems. In some way, great or small, every person here helps to advance this world-class institution. Work at Michigan Medicine and become a victor for the greater good. What Benefits can you Look Forward to? Excellent medical, dental and vision coverage effective on your very first day 2:1 Match on retirement savings Modes of Work Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes. Additional Information SUPERVISION RECEIVED General supervision is received from Administrative Manager, Medical Director or Nurse Manager. Physical Requirements This position requires moderate standing/walking, as well as lifting, positioning, pushing, and/or transferring of patients. This posting is currently open only to internal candidates. External candidates may apply at Job IDs 258780, 258781, or 258782. Union Affiliation This position is covered under the collective bargaining agreement between the U-M and the United Michigan Medicine Allied Professionals (UMMAP), which contains and settles all matters with respect to wages, benefits, hours, and other terms and conditions of employment. Background Screening Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings. Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses. Application Deadline Job openings are posted for a minimum of seven calendar days. The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended. U-M EEO Statement The University of Michigan is an Equal Opportunity Employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants, including protected veterans and individuals with disabilities.