Back Office Lead Medical Assistant

American Family Care San Diego, CA 92111, US

$24 - $25 / hour

Benefits:

Health insurance
Paid time off
Vision insurance
401(k)
401(k) matching
Bonus based on performance
Dental insurance
Free uniforms

Back Office Lead Medical Assistant

AFC Urgent Care San DiegoSan Diego, CA$24.00-$25.00 an hour - Full-time Resume InsightsHere’s how your resume aligns with the job descriptionExperience & Skills

Customer service
Two (2) years experience as a Medical Assistant or educational equivalent.

Education & Certificates

CCMA Certification
Certified Medical Assistant
BLS Certification

Ensure your resume details are correct before applyingUpdate Resume
Job details Salary$24.00-$25.00Job TypeFull-time

Full Job Description

AFC Urgent Care is seeking Medical Assistants with exceptional customer service skills to become part of our team. American Family Care is the leading provider of urgent care with more than 200 centers nationally and ranked by Inc. Magazine as one of the fastest growing companies in the U.S. Please email your resume via this advertisement for immediate consideration.

The primary responsibility of the Back Office Lead is to manage clinical support operations in the delivery of an exceptional overall patient care experience. The Back Office Lead is expected to maintain a high degree of organizational acumen, attentiveness and professionalism.

Primary Responsibilities:
1. Be proficient in essential Back Office functions and basic Front Office operations.
2. Assists in the training and development of support staff.
3. Assist Providers navigate the EHR/EMR features and functions.
4. Ensure optimal patient workflow and minimal wait times.
5. Maintain medical equipment to include x-ray unit.
6. Managed medical supply inventories to support day to day operations.
7. Ensure Monthly QA of Lab, Radiology and control logs are up to date.
8. Assist with patient callbacks, follow-up and appointment reminder calls.
9. Perform patient complaint resolutions while maintaining strict confidentiality.

Requirements include:
Medical Assistant Certificate
Two (2) years of experience as a Medical Assistant
Basic Life Support (BLS) certification
Must be willing to work schedule: Sunday 8AM-5PM, Monday-Thursday 8AM-2PM
Possess exceptional customer service skills
Job Type: Full-time

Pay: $24.00-$25.00 per hour

Schedule:

Day shift
Night shift
Weekend availability
Must be willing to work schedule: Sunday 8AM-5PM, Monday-Thursday 8AM-2PM

License/Certification:

High School Diploma
BLS
Certified Clinical Medical Assistant (CCMA)
Phlebotomy (Preferred)

Work Location: Clairemont

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