Planned Parenthood Los Angeles is seeking an experienced and caring Temp Medical Assistant with excellent clinical and customer service skills to work full-time at our Santa Monica Health Center. An intermediate level position responsible for all supporting functions in the delivery of reproductive health care services. Performs all Medical Assistant front and back office functions. Assist patients by providing testing, screening, and education required for the provision of medical reproductive health care and to provide non-judgmental, empathetic education and communication on options for patients, as required. Over one hundred years ago, Planned Parenthood was founded on the idea that everyone should have the information and care they need to live strong, healthy lives and fulfill their dreams. Founded 57+ years ago, Planned Parenthood Los Angeles is one of the largest providers of reproductive health care services in Los Angeles County. The Planned Parenthood Los Angeles (PPLA) team works together to provide high-quality, affordable reproductive health care to women, men, and young people across Los Angeles County. At PPLA, you will discover a culture of like-minded individuals who are eager to make positive contributions to their community and to the Planned Parenthood mission.
Our Ideal Candidate will have the following qualifications:
High school diploma or GED required
Medical Assistant Diploma/Certificate required
American Heart Association Basic Life Support (BLS) Certification required or willingness to obtain within 30 days of hire
At least one (1) to two (2) years experience in a clinical setting
Availability to work flexible hours including Saturdays
Venipuncture and Injection training (to be completed within one (1) year of employment)
Reproductive health care experience desirable
Knowledge of surgical services preferred
Keep current on relevant anatomy and physiology, methods of contraception, STIs, pregnancy, adoption, early prenatal care, education techniques, community resources, agency protocols, referral procedures, all Planned Parenthood programs initiatives and communications
General Back Office Duties:
Abortion patients are cared for at each of our health centers and in part through the administrative, support, and other non-clinical services provided at all PPLA locations and by all PPLA employees, and supporting these critical services is an essential job duty and fundamental responsibility of all employees and contractors.
Obtain medical history, interview and educate clients ensuring informed consent
Provide abortion education per agency protocols, make appointments and complete pre-screening form
Complete daily quality control log
Clean and stock exam and interview rooms
Comply with infection control, safety, and emergency guidelines
Sharp handling
Ability to clean Autoclave and monitor Attest system
Dipstick urinalysis
Phlebotomy/Injection
Surgical Duties:
Vitals and Screen for potential problems: ascertain NPO status, identify and record allergies, identify and record drug or medication history, educate on analgesia options, note funding source, educate on contraception choices
Clean and prepare room for examination, assist the patient in preparation for examination
Prepare lab slips
Assist in the transportation of patient, Provide support for patient
Turn on equipment: EKG, pulse oximeter
EKG lead placement
Operate electric table: Know table positions
Assist with Ultra Sound machine (as directed by MD)
General Front Office Duties:
Greet and assist all patients and visitors, whether in-person or by telephone
Schedule, reschedule, cancel, or confirm patient appointments in a timely manner to maximize scheduling for patient volume
Register patients and compile complete and accurate information
Accept and process cash payments according to established guidelines
Prepare and assemble charts, copy, transfer, and scan as needed
Reconcile billing at the end of patient visit
Maintain effective patient flow to assist in prompt treatment of patients
Utilizes various computer programs to verify eligibility, schedule and register patients, enter charges, obtain benefit information, and generate letters for authorizations
Appropriately refers patients to correct agencies or offices for service(s)
Billing- complete CVRs, family planning
Generous salary and benefits package includes:
Medical, dental, and vision coverage options for you and eligible dependents
Free basic life/AD&D policy with additional voluntary coverage options
Short Term Disability, Critical Illness and Accident policies
403(b) Retirement plan with up to 3% employer match
Medical and Dependent Flexible Spending Account plans
Public Transportation and Commuter Pre-Tax Reimbursements
Generous vacation, sick, and holiday benefits
Hiring Range: $25.00 per hour (Non-Exempt) + $3.00 West LA Region Differential
Compensation Philosophy and Position Hiring Range:At Planned Parenthood Los Angeles we continuously work towards our value of "we respect and honor all people", which also relates to our compensation philosophy. PPLA recognizes that decisions about pay, and benefits have significant impact on staff, so we are committed to ensuring all positions are rooted in a description that identifies competencies, duties, responsibilities, and qualifications, and that they are compensated equitably which considers both internal organizational equity and market compensation data for similar roles.Equal Employment Opportunity will be afforded to all applicants and other covered persons without regard to protected characteristics, including their perceived protected characteristic. Protected categories include: race (including traits historically associated with race, including but not limited to, hair texture and protective hair styles such as, braids, locs, and twists as examples but not exhaustive list), color, religion or religious creed (including religious belief, observation, practice, dress, and grooming practices), national origin, ancestry, physical or mental disability, medical condition, genetic information, marital status, sex (including pregnancy, childbirth, breastfeeding/chestfeeding, or related medical conditions), reproductive health decision-making, gender, gender identity, gender expression, age (40 years and over), sexual orientation, veteran and/or military status (including past, current or prospective service in the uniformed service), and any other characteristic protected under applicable federal, state or local law. PPLA will consider for employment qualified applicants with criminal histories in accordance with the requirements of Los Angeles Fair Chance Initiative for Hiring.
JOB DESCRIPTION Job Summary Provides medical assistant support for Care Connections team. Responsible for contacting members following appointments/services rendered to ensure member understanding and navigation of the health care system, and coordination support for follow-up care. Also provides assistance for other administrative clinical support tasks. Contributes to overarching strategy to provide quality and cost-effective member care. Essential Job Duties • Coordinates care between members and providers after appointment/service delivery to support member navigation of the health care system, needs related to follow-up care and highest quality care/desired member health outcomes. • Communicates with Care Connections providers to clarify orders/requests and assists with escalation of issues to appropriate team(s) when unable to resolve independently. • Supports processing and follow-up for care management assignment and primary care provider referrals for high-risk members. • Escalates member issues related to prior authorizations for medications and durable medical equipment. • Communicates lab results and other exam findings with members and primary care providers. • Communicates with nurse practitioners on member health issues to ensure timely follow-up and response. • Supports care coordination and intervention by sending electronic messages/faxes to primary care providers. • Closes gaps in health care by preparing member lab result letters and coordinates follow-up on lab results. • Fulfills nurse practitioner supply orders and maintains adequate nursing supply inventory. • Performs administrative tasks such as telephone and email response, documentation follow-up and updates to member records. • Facilitates follow-up calls to members to ensure positive member experience/outcomes and ensure needs are met. • Assists with special projects under the direction of clinical leadership. Required Qualifications • At least 1 year of health care experience preferably in a family practice, home health, primary care, palliative care or hospice setting, or equivalent combination of relevant education and experience. • Graduate of an accredited medical assistant (MA) program. • Demonstrated understanding of patient care, medical terminology, coding procedures, reference tools and appropriate clinical pharmacology for medical assistant practice scope. • Excellent customer service skills. • Ability to work independently or as part of a team. • Ability and desire to meet or exceed Care Connections clinical integration and departmental metrics and conjunctively provide excellent customer service. • Strong attention to detail, ability to multi-task, prioritize, meet deadlines and demonstrate follow-through. • Utilizes critical-thinking skills to identify issues, problem-solve and demonstrate initiative. • Empathy for senior, disabled, income challenged and vulnerable populations. • Ability to build positive working relationships with peers and effectively manage conflict. • Strong verbal and written communication skills. • Microsoft Office suite/applicable software program(s) proficiency, and ability to learn new programs. • Ability to lift up to 50 lbs. Preferred Qualifications • Certified Medical Assistant (CMA). • Experience working with an electronic medical record system (EMR), preferably Epic. • Experience with underserved populations facing socioeconomic barriers to health care. • Bilingual in Spanish, Korean, Mandarin, Cantonese or Vietnamese. To all current Molina employees: If you are interested in applying for this position, please apply through the Internal Job Board. Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V Pay Range: $20.34 - $33.42 / HOURLY *Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.
Planned Parenthood Los Angeles is seeking an experienced and caring Medical Assistant with excellent clinical and customer service skills to work full-time at our Long Beach Health Center . Intermediate level position responsible for all supporting functions in the delivery of reproductive health care services. Performs all Medical Assistant front and back office functions. Assist patients by providing testing, screening, and education required for the provision of medical reproductive health care and to provide non-judgmental, empathetic education and communication on options for patients, as required. Over one hundred years ago, Planned Parenthood was founded on the idea that everyone should have the information and care they need to live strong, healthy lives and fulfill their dreams. Founded 57+ years ago, Planned Parenthood Los Angeles is one of the largest providers of reproductive health care services in Los Angeles County. The Planned Parenthood Los Angeles (PPLA) team works together to provide high-quality, affordable reproductive health care to women, men, and young people across Los Angeles County. At PPLA, you will discover a culture of like-minded individuals who are eager to make positive contributions to their community and to the Planned Parenthood mission. Our Ideal Candidate will have the following qualifications: High school diploma or GED required Medical Assistant Diploma/Certificate required American Heart Association Basic Life Support (BLS) Certification required or willingness to obtain within 30 days of hire At least one (1) to two (2) years experience in a clinical setting Availability to work flexible hours including Saturdays Venipuncture and Injection training (to be completed within one (1) year of employment) Reproductive health care experience desirable Knowledge of surgical services preferred Keep current on relevant anatomy and physiology, methods of contraception, STIs, pregnancy, adoption, early prenatal care, education techniques, community resources, agency protocols, referral procedures, all Planned Parenthood programs initiatives and communications General Back Office Duties: Abortion patients are cared for at each of our health centers and in part through the administrative, support, and other non-clinical services provided at all PPLA locations and by all PPLA employees, and supporting these critical services is an essential job duty and fundamental responsibility of all employees and contractors. Obtain medical history, interview and educate clients ensuring informed consent Assist with the Patient Portal Enrollment process Obtain vital signs (blood pressure, height, weight, etc.) Accompany clients during procedures, as necessary Assist nurses and clinicians Pregnancy testing and options counseling Provide abortion education per agency protocols, make appointments and complete pre-screening form Complete daily quality control log Clean and stock exam and interview rooms Comply with infection control, safety, and emergency guidelines Sharp handling Ability to clean Autoclave and monitor Attest system Dipstick urinalysis Phlebotomy/Injection Surgical Duties: Vitals and Screen for potential problems: ascertain NPO status, identify and record allergies, identify and record drug or medication history, educate on analgesia options, note funding source, educate on contraception choices Clean and prepare room for examination, assist the patient in preparation for examination Prepare lab slips Assist in the transportation of patient, Provide support for patient Turn on equipment: EKG, pulse oximeter EKG lead placement Operate electric table: Know table positions Assist with Ultra Sound machine (as directed by MD) General Front Office Duties: Greet and assist all patients and visitors, whether in-person or by telephone Schedule, reschedule, cancel, or confirm patient appointments in a timely manner to maximize scheduling for patient volume Register patients and compile complete and accurate information Accept and process cash payments according to established guidelines Verify insurance coverage, determine patient eligibility Prepare and assemble charts, copy, transfer, and scan as needed Reconcile billing at the end of patient visit Maintain effective patient flow to assist in prompt treatment of patients Utilizes various computer programs to verify eligibility, schedule and register patients, enter charges, obtain benefit information, and generate letters for authorizations Appropriately refers patients to correct agencies or offices for service(s) Billing- complete CVRs, family planning Generous salary and benefits package includes: Medical, dental, and vision coverage options for you and eligible dependents Free basic life/AD&D policy with additional voluntary coverage options Short Term Disability, Critical Illness and Accident policies 403(b) Retirement plan with up to 3% employer match Medical and Dependent Flexible Spending Account plans Public Transportation and Commuter Pre-Tax Reimbursements Generous vacation, sick, and holiday benefits Hiring Range: $25.00 per hour (Non-Exempt) Compensation Philosophy and Position Hiring Range: At Planned Parenthood Los Angeles we continuously work towards our value of "we respect and honor all people", which also relates to our compensation philosophy. PPLA recognizes that decisions about pay, and benefits have significant impact on staff, so we are committed to ensuring all positions are rooted in a description that identifies competencies, duties, responsibilities, and qualifications, and that they are compensated equitably which considers both internal organizational equity and market compensation data for similar roles. Equal Employment Opportunity will be afforded to all applicants and other covered persons without regard to protected characteristics, including their perceived protected characteristic. Protected categories include: race (including traits historically associated with race, including but not limited to, hair texture and protective hair styles such as, braids, locs, and twists as examples but not exhaustive list), color, religion or religious creed (including religious belief, observation, practice, dress, and grooming practices), national origin, ancestry, physical or mental disability, medical condition, genetic information, marital status, sex (including pregnancy, childbirth, breastfeeding/chestfeeding, or related medical conditions), reproductive health decision-making, gender, gender identity, gender expression, age (40 years and over), sexual orientation, veteran and/or military status (including past, current or prospective service in the uniformed service), and any other characteristic protected under applicable federal, state or local law. PPLA will consider for employment qualified applicants with criminal histories in accordance with the requirements of Los Angeles Fair Chance Initiative for Hiring.
The Medical Assistant works under general supervision to perform a variety of procedures; fills in and performs various patient-specific job duties; must have knowledge of each clinical task assigned; must keep updated on any changes made within the Medical Assistant scope of practice. The Medical Assistant may be requested to float between departments and periodically travel; process all outside referrals including HMO and PPO, maintaining accurate records and notifying all concerned parties of the outcome as required. PIH Health is a nonprofit, regional healthcare network that serves approximately 3 million residents in the Los Angeles County, Orange County and San Gabriel Valley region. The fully integrated network is comprised of PIH Health Downey Hospital, PIH Health Good Samaritan Hospital, PIH Health Whittier Hospital, 37 outpatient medical office buildings, a multispecialty medical (physician) group, home healthcare services and hospice care, as well as heart, cancer, digestive health, orthopedics, women’s health, urgent care and emergency services. The organization is nationally recognized for excellence in patient care and patient experience, and the College of Healthcare Information Management Executives (CHIME) has identified PIH Health as one of the nation’s top hospital systems for best practices, cutting-edge advancements, quality of care and healthcare technology. For more information, visit PIHHealth.org or follow us on Facebook , Twitter , or Instagram . Required Skills With consideration to age, employee utilizes the approved process to resolve biophysical, psychological, educational and environmental needs of patient and significant other when administering care. Candidate must be able to work in a fast-paced environment which may include a considerable amount of walking, and physical assistance for patients. Strong verbal and written skills; fluent in English. Knowledge of medical terminology, infection control and patient safety measures. Current AHA BLS certification required. Adaptability and accuracy. Must have good visual acuity and motor coordination. Strong clinical skills. Basic math skills and ability to handle cash transactions. Strong computer skills (data entry and typing). Honest, dependable, and conscientious. Knowledge of Electronic Health Record (EHR) computerized practice management and other record keeping systems. Bilingual, Spanish preferred. Required Experience Formal training will be indicated by a high school diploma or equivalent and graduation certificate from an accredited Medical Assistant program. Minimum six (6) months of front and back medical office experience required. Two (2) years of front and back medical office experience preferred. Must possess a valid California Driver’s License if hiring into Medical Assistant Float Pool Ability to maintain composure when confronted with fast paced situations, excellent communication skills; ability to work in an environment involving a high level of activity and a variety of positions. Address 12462 Putnam Street Salary 23.00-33.00 Shift Days Zip Code 90606
The Medical Assistant works under general supervision to perform a variety of procedures; fills in and performs various patient-specific job duties; must have knowledge of each clinical task assigned; must keep updated on any changes made within the Medical Assistant scope of practice. The Medical Assistant may be requested to float between departments and periodically travel; process all outside referrals including HMO and PPO, maintaining accurate records and notifying all concerned parties of the outcome as required. PIH Health is a nonprofit, regional healthcare network that serves approximately 3 million residents in the Los Angeles County, Orange County and San Gabriel Valley region. The fully integrated network is comprised of PIH Health Downey Hospital, PIH Health Good Samaritan Hospital, PIH Health Whittier Hospital, 37 outpatient medical office buildings, a multispecialty medical (physician) group, home healthcare services and hospice care, as well as heart, cancer, digestive health, orthopedics, women’s health, urgent care and emergency services. The organization is nationally recognized for excellence in patient care and patient experience, and the College of Healthcare Information Management Executives (CHIME) has identified PIH Health as one of the nation’s top hospital systems for best practices, cutting-edge advancements, quality of care and healthcare technology. For more information, visit PIHHealth.org or follow us on Facebook , Twitter , or Instagram . Required Skills With consideration to age, employee utilizes the approved process to resolve biophysical, psychological, educational and environmental needs of patient and significant other when administering care. Candidate must be able to work in a fast-paced environment which may include a considerable amount of walking, and physical assistance for patients. Strong verbal and written skills; fluent in English. Knowledge of medical terminology, infection control and patient safety measures. Current AHA BLS certification required. Adaptability and accuracy. Must have good visual acuity and motor coordination. Strong clinical skills. Basic math skills and ability to handle cash transactions. Strong computer skills (data entry and typing). Honest, dependable, and conscientious. Knowledge of Electronic Health Record (EHR) computerized practice management and other record keeping systems. Bilingual, Spanish preferred. Required Experience Formal training will be indicated by a high school diploma or equivalent and graduation certificate from an accredited Medical Assistant program. Minimum six (6) months of front and back medical office experience required. Two (2) years of front and back medical office experience preferred. Must possess a valid California Driver’s License if hiring into Medical Assistant Float Pool Ability to maintain composure when confronted with fast paced situations, excellent communication skills; ability to work in an environment involving a high level of activity and a variety of positions. Address 12522 Lambert Rd. Salary 23.00-32.18 Shift Days Zip Code 90606
The Medical Assistant works under general supervision to perform a variety of procedures; fills in and performs various patient-specific job duties; must have knowledge of each clinical task assigned; must keep updated on any changes made within the Medical Assistant scope of practice. The Medical Assistant may be requested to float between departments and periodically travel; process all outside referrals including HMO and PPO, maintaining accurate records and notifying all concerned parties of the outcome as required. PIH Health is a nonprofit, regional healthcare network that serves approximately 3 million residents in the Los Angeles County, Orange County and San Gabriel Valley region. The fully integrated network is comprised of PIH Health Downey Hospital, PIH Health Good Samaritan Hospital, PIH Health Whittier Hospital, 37 outpatient medical office buildings, a multispecialty medical (physician) group, home healthcare services and hospice care, as well as heart, cancer, digestive health, orthopedics, women’s health, urgent care and emergency services. The organization is nationally recognized for excellence in patient care and patient experience, and the College of Healthcare Information Management Executives (CHIME) has identified PIH Health as one of the nation’s top hospital systems for best practices, cutting-edge advancements, quality of care and healthcare technology. For more information, visit PIHHealth.org or follow us on Facebook , Twitter , or Instagram . Required Skills With consideration to age, employee utilizes the approved process to resolve biophysical, psychological, educational and environmental needs of patient and significant other when administering care. Candidate must be able to work in a fast-paced environment which may include a considerable amount of walking, and physical assistance for patients. Strong verbal and written skills; fluent in English. Knowledge of medical terminology, infection control and patient safety measures. Current AHA BLS certification required. Adaptability and accuracy. Must have good visual acuity and motor coordination. Strong clinical skills. Basic math skills and ability to handle cash transactions. Strong computer skills (data entry and typing). Honest, dependable, and conscientious. Knowledge of Electronic Health Record (EHR) computerized practice management and other record keeping systems. Bilingual, Spanish preferred. Required Experience Formal training will be indicated by a high school diploma or equivalent and graduation certificate from an accredited Medical Assistant program. Minimum six (6) months of front and back medical office experience required. Two (2) years of front and back medical office experience preferred. Must possess a valid California Driver’s License if hiring into Medical Assistant Float Pool Ability to maintain composure when confronted with fast paced situations, excellent communication skills; ability to work in an environment involving a high level of activity and a variety of positions. Address 12291 E. Washington Blvd Salary 23.00-33.12 Shift Days Zip Code 90606
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