The Oncology Nurse Navigator (S-ONN) will interface with the multidisciplinary health care team to ensure care coordination occurs for the surgical oncology patient population across the care continuum by (1) ensuring the delivery of needed care services and the removal of barriers to care, (2) assisting patients in overcoming obstacles across the patient's care continuum as well as coping with their treatment and follow-up, and (3) building therapeutic and trusting relationships with patients, families, and all caregivers. This position provides clinical functions as required for this patient population, and participates in optimizing patient care management and providing a patient care experience that is safe, timely, efficient, cost-effective, equitable and patient-centered.
Responsibilities
Promotes a patient- and family-centered care environment for
ethical decision making. Advocates for patients to promote
optimal care and outcomes. Promotes autonomous decision
making by patients.
Participates in the tracking of metrics and patient outcomes,
in collaboration with administration, to document and evaluate
outcomes of the navigation program and report findings to the
cancer committee.
Serves as a liaison between this program and other areas of
service that interact with this program and patients.
Works with marketing and outreach departments to educate
referring physicians and the community on available services.
Appropriately tracks patients assigned to this Surgical Home
Program including but not limited to monitoring patient care
scheduling and follow-up care, and assisting with tracking
test/procedure results.
Assesses educational barriers and needs of patients, families,
caregivers, and provides education that best supports the
understanding of the diagnosis and plan of care. Provides
care education to healthcare team members.
Works with designated physicians and other healthcare
professionals to develop and maintain clinical protocols/care
pathways, to include coordinating their entry into the
electronic medical record (EMR).
Works closely with physicians and allied health professionals
in all areas (both internal and external) to coordinate,
communicate and update, and facilitate all components of the
patient's multidisciplinary plan of care. Serves as the patient's
central point of contact. Ensures the patient has timely access
to psychosocial support, and facilitates appropriate referrals
for patients, families, and caregivers, especially during
periods of high emotional stress and anxiety.
Maintains open communications with all health team
members (both internal and external) on behalf of the patient,
and their significant others as designated by the patient.
Notifies providers to confirm patient exams ordered/required,
obtains prior exams/films/results, and ensures tests,
procedures and related consultations are scheduled and
performed.
Collaborates with the cancer committee and administration to
perform and evaluate data from the community needs
assessment to identify areas of improvement that will affect
the patient navigation process and program and participate in
quality improvement based on identified service gaps. Builds
partnerships with local agencies and groups that may assist
with cancer patient care, support, or educational needs.
Qualifications
Experience Requirements: 3 years-Oncology nursing or as a nurse navigator or similar role
Education: Associates Nursing - required
Bachelors Nursing - preferred
Licensure: Basic Life Support (BLS) required at the time of hire
Travel: Up to 10%
Additional Duties: Additional Duties as assigned may vary
UFJPI is an Equal Opportunity Employer and Drugfree Workplace
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