CMA
Oak Street Health

Medical Assistant

Oak Street Health Cleveland, OH, US

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

Company: Oak Street Health

Title: Medical Assistant 

Compensation: Based on regional bands


Role Description

The purpose of a Medical Assistant at Oak Street Health is to gather all necessary medical information regarding our patients to ensure providers have the most accurate information available when making healthcare decisions.


Medical Assistants (MA) report to the Practice Manager or Center Operations Specialist.  They are a vital element of our model and important members of our Care Teams. Being an MA at Oak Street Health requires high levels of flexibility, energy, attention to detail, and problem solving skills. You will be expected to build relationships with Oak Street Health members. Medical Assistants will collaborate closely with their teammates to ensure an unmatched patient experience while driving clinical results.  As an MA you will accomplish this by assisting in the assessment of patients’ health conditions, through screenings and routine diagnostic testing performed during appointments. 


Check out this pamphlet for a sneak peek into the life of an Oak Street Medical Assistant!


Responsibilities:

  • Ensure an efficient patient flow; room patients in a timely manner, complete vital signs, complete required screenings and complete medication reviews
  • Inventory supplies and stock exam rooms
  • Respond to patient requests for telephonic support (Lab results, faxing records to specialists, etc)
  • In accordance with state regulations, MAs may administer vaccinations, perform point of care tests including but not limited to: A1C, spirometry, EKGs, blood draws for lab testing, etc
  • Import required documents into EMR via scanning or PDF upload.   
  • Participate in care team meetings to discuss patient care and clinic operations
  • Process orders for durable medical equipment
  • Request medical records from external providers as required by the provider
  • As required, conduct routine quality control checks including infection control measures, equipment, and checks for expired medication and supplies and/or assist in maintaining center lab
  • Other duties as assigned

What we’re looking for
Required Qualifications:

  • State or national certification (as required by state), or graduation from an accredited medical assistant course
  • 1 year experience as a medical assistant
  • CPR or BLS Certification 
  • Electronic Medical Record experience 
  • Computer skills:  Ability to quickly navigate and use multiple computer programs to include, but not limited to: Gmail, MS Word or Google Docs, Excel or Google Sheets, etc.  
  • Proficiency in non-English languages as required by the center's demographics.
  • US work authorization

Strongly Preferred Qualifications:

  • Minimum of three years in a Medical Assistant role
  • Successful mastery of  the workflow in their previous MA position
  • An appetite for expanded responsibilities, greater clinical experience, and a chance to truly make an impact in their patients’ lives

Preferred Qualifications:

  • 2 or more years of experience working with geriatric patients
  • Phlebotomy Technician Certification 

Other Skills:

  • Problem-solving skills, professional accountability, and a flexible, positive attitude
  • Strong communication skills and customer service orientation
  • Someone who embodies being “Oaky”



What does being “Oaky” look like?


  • Radiating positive energy
  • Assuming good intentions
  • Creating an unmatched patient experience
  • Driving clinical excellence
  • Taking ownership and delivering results
  • Being relentlessly determined

Why Oak Street Health?


Oak Street Health is on a mission to “Rebuild healthcare as it should be'', providing personalized primary care for older adults on Medicare, with the goal of keeping patients healthy and living life to the fullest. Our innovative care model is centered right in our patient’s communities, and focused on the quality of care over volume of services. We’re an organization on the move! With over 150 locations and an ambitious growth trajectory, Oak Street Health is attracting and cultivating team members who embody “Oaky” values and passion for our mission.


Oak Street Health Benefits: 

 

  • Mission-focused career impacting change and measurably improving health outcomes for medicare patients
  • Paid vacation, sick time, and investment/retirement 401K match options
  • Health insurance, vision, and dental benefits
  • Opportunities for leadership development and continuing education stipends
  • New centers and flexible work environments
  • Opportunities for high levels of responsibility and rapid advancement

 

Oak Street Health is an equal opportunity employer. We embrace diversity and encourage all interested readers to apply. 


Learn more at www.oakstreethealth.com/diversity-equity-and-inclusion-at-oak-street-health



Anticipated Weekly Hours

40

Time Type

Full time

Pay Range

The typical pay range for this role is:

$18.50 - $35.29

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.  The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.  This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. 
 

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.

This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.


Additional details about available benefits are provided during the application process and on Benefits Moments.

We anticipate the application window for this opening will close on: 03/21/2027

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Share this job

Share to FB Share to LinkedIn Share to Twitter

Related Jobs

CMA Outpatient Outpatient
University Hospitals

Medical Assistant Streetsboro Primary Care

University Hospitals Streetsboro, OH
$1 - $1,000,000 / year
A Brief Overview: This position is responsible for performing basic Medical Assisting duties. What You Will Do: Facilitates unit operations by managing patient flow. Assist with front desk duties specific to department, including scheduling patients, collecting and verifying patient payor information and other patient documentation. Additional Responsibilities: Performs other duties as assigned. Complies with all policies and standards. For specific duties and responsibilities, refer to documentation provided by the department during orientation. Must abide by all requirements to safely and securely maintain Protected Health Information (PHI) for our patients. Annual training, the UH Code of Conduct and UH policies and procedures are in place to address appropriate use of PHI in the workplace.
CMA OB/GYN Outpatient
University Hospitals

Medical Assistant Northeast Ohio OBGYN

University Hospitals Streetsboro, OH
$1 - $1,000,000 / year
A Brief Overview The Medical Assistant provides clinical and administrative support in an outpatient setting. This role includes but not limited to rooming patients, obtaining vital signs, documenting in the electronic medical record, assisting with procedures, supporting providers, and promoting efficient patient flow while delivering patient-centered care. What You Will Do Facilitates unit operations by managing patient flow. Responsible for all front desk duties specific to department, including scheduling patients, collecting and verifying patient payor information and other patient documentation. Performs patient centered care delegated by Provider Provides a safe environment for patients Additional Responsibilities Performs other duties as assigned. Complies with all policies and standards. For specific duties and responsibilities, refer to documentation provided by the department during orientation. Must abide by all requirements to safely and securely maintain Protected Health Information (PHI) for our patients. Annual training, the UH Code of Conduct and UH policies and procedures are in place to address appropriate use of PHI in the workplace.
CMA Outpatient
Akron Children's Hospital

Regional Float Medical Assistant II ACHP

Akron Children's Hospital Hudson, OH
Full-Time: 80 Hours Bi-Weekly Variable Schedule Onsite $2,000 Commitment Bonus Available! Summary: The Regional Float Medical Assistant II role at Akron Children's Hospital Pediatrics (ACHP) provides Proficient level clinical and administrative support to designated ACHP locations within a specified region on a rotating basis, for patients under the direction of a Provider and/or licensed Nurse and assist with training needs within scope. Responsibilities: Prepares patients for examination; takes and records vital signs; performs phlebotomy as needed; administers medications as directed by the Providers according to policy and procedure Collects data that contributes to the assessment and evaluation of individualized care and needs of assigned patients, including discharge plans, under the direction of the Licensed Nurse Collects, processes, and submits laboratory specimens in accordance with policy and procedure Communicates patient findings and pertinent information to the Provider and/or Licensed Nurse utilizing appropriate communication/documentation processes Accurate and timely documentation of care within EPIC system Performs point-of-service activities such as appointment scheduling, visit preparation, co-payment collection and patient tracking as needed Performs clinical duties that are department specific such as POCT, hearing and vision screenings, and any other procedures Performs routine task and general office duties such as faxing, copying, filing, etc. as needed Cleans, stocks, and prepares examination rooms Develops and maintains positive relationships with patients, families, and colleagues Triage work related issues with little assist from proper hierarchy Actively participates in departmental process improvement projects Follows safety policies and procedures in the delivery of care to assure a safe environment for patients, families, and other staff members Other duties assigned Other information: Technical Expertise Experience in phlebotomy is preferred. Knowledge of and experience in medical terminology is required. Experience working in healthcare environment is preferred. Experience working in Microsoft Office (Outlook, Excel, Word) or similar software is required. Experience working in electronic medical record (i.e., EPIC) or similar software is preferred. Education and Experience Education: High School Diploma or equivalent is required. Completion of an approved (valid) Medical Assistant Program, EMT Program, or Paramedic Program is required. Certification: Basic Life Support (BLS) training from the American Heart Association is required. Certification: Medical Assistant certification preferred. Years of relevant experience: Minimum of 6 (six) months of experience required. Years of experience supervising: None. Full Time FTE: 1.000000 Status: Onsite
CMA Outpatient
Akron Children's Hospital

Regional Float Medical Assistant II ACHP

Akron Children's Hospital Hudson, OH
Full-Time: 80 Hours Bi-Weekly Variable Schedule Onsite $2,000 Sign-on Bonus Summary: The Regional Float Medical Assistant II role at Akron Children's Hospital Pediatrics (ACHP) provides Proficient level clinical and administrative support to designated ACHP locations within a specified region on a rotating basis, for patients under the direction of a Provider and/or licensed Nurse and assist with training needs within scope. Responsibilities: Prepares patients for examination; takes and records vital signs; performs phlebotomy as needed; administers medications as directed by the Providers according to policy and procedure Collects data that contributes to the assessment and evaluation of individualized care and needs of assigned patients, including discharge plans, under the direction of the Licensed Nurse Collects, processes, and submits laboratory specimens in accordance with policy and procedure Communicates patient findings and pertinent information to the Provider and/or Licensed Nurse utilizing appropriate communication/documentation processes Accurate and timely documentation of care within EPIC system Performs point-of-service activities such as appointment scheduling, visit preparation, co-payment collection and patient tracking as needed Performs clinical duties that are department specific such as POCT, hearing and vision screenings, and any other procedures Performs routine task and general office duties such as faxing, copying, filing, etc. as needed Cleans, stocks, and prepares examination rooms Develops and maintains positive relationships with patients, families, and colleagues Triage work related issues with little assist from proper hierarchy Actively participates in departmental process improvement projects Follows safety policies and procedures in the delivery of care to assure a safe environment for patients, families, and other staff members Other duties assigned Other information: Technical Expertise Experience in phlebotomy is preferred. Knowledge of and experience in medical terminology is required. Experience working in healthcare environment is preferred. Experience working in Microsoft Office (Outlook, Excel, Word) or similar software is required. Experience working in electronic medical record (i.e., EPIC) or similar software is preferred. Education and Experience Education: High School Diploma or equivalent is required. Completion of an approved (valid) Medical Assistant Program, EMT Program, or Paramedic Program is required. Certification: Basic Life Support (BLS) training from the American Heart Association is required. Certification: Medical Assistant certification preferred. Years of relevant experience: Minimum of 6 (six) months of experience required. Years of experience supervising: None. Full Time FTE: 1.000000 Status: Onsite
CMA
University Hospitals

Medical Assistant Mentor Internal Medicine

University Hospitals Mentor, OH
$1 - $1,000,000 / year
A Brief Overview The Medical Assistant provides clinical and administrative support in an outpatient setting. This role includes but not limited to rooming patients, obtaining vital signs, documenting in the electronic medical record, assisting with procedures, supporting providers, and promoting efficient patient flow while delivering patient-centered care. What You Will Do Facilitates unit operations by managing patient flow. Responsible for all front desk duties specific to department, including scheduling patients, collecting and verifying patient payor information and other patient documentation. Performs patient centered care delegated by Provider Provides a safe environment for patients Additional Responsibilities Performs other duties as assigned. Complies with all policies and standards. For specific duties and responsibilities, refer to documentation provided by the department during orientation. Must abide by all requirements to safely and securely maintain Protected Health Information (PHI) for our patients. Annual training, the UH Code of Conduct and UH policies and procedures are in place to address appropriate use of PHI in the workplace.