Medical Assistant

This position is incentive eligible. Do you have the career opportunities as a(an) Medical Assistant you want with your current employer? We have an exciting opportunity for you to join MD Now which is part of the nations leading provider of healthcare services, HCA Healthcare. Job Summary and Qualifications The MDNow Urgent Care Clinic hours are Monday-Sunday 8am-8pm. You must have flexibility to work during those hours. We are seeking a Clinical Medical Assistant like you who provides expertise and is a champion of patient care. We are an amazing team that works hard to support each other and are seeking a phenomenal addition like you who feels patient care is as meaningful as we do. As a Medical Assistant, you will: Prepare patients for examination and treatment by taking patient histories and vital signs Prepare exam and treatment rooms with necessary instruments for your patients including preparation and maintenance of supplies and equipment for treatments, including sterilization Give injections, and assist with lab testing and phlebotomy needs Assist physicians in applying splints, dressings, and bandages Assist with transfers and scheduling of follow-up care Coordinate patient physicals and workplace injuries for partner accounts Screen incoming calls for referral to physicians and practitioners Willing to travel/float between all MD Now locations within assigned Area preferred You Should Have: 1+ year of experience in a clinical patient setting is preferred Experience using an EHR system is very helpful Graduate of an accredited school of Medical Assisting or completion of an approved program (BOTP) is required Certification from the American Association of Medical Assistants (AAMA) is helpful The ability to obtain a Federal Breath Alcohol Screening Certificate and Federal Drug Screening Certification within 30 days of start preferred Basic Cardiac Life Support must be obtained within 30 days of employment start date Benefits MD Now, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include: Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services Wellbeing support, including free counseling and referral services Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence Savings and retirement resources , including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts Learn more about Employee Benefits Note: Eligibility for benefits may vary by location. As the largest and fastest growing provider of urgent care in Florida, MD Now© urgent care is seeking bright, talented individuals who share in our commitment to making a positive difference for patients in our communities. MD Now urgent cares physician-led team of healthcare professionals provides high-quality healthcare through a comprehensive lineup of urgent care and occupational health services during convenient hours. MD Now is owned and operated by HCA Healthcare, one of the nations leading providers of healthcare services, comprised of 183 hospitals and more than 2,300 sites of care, in 20 states and the United Kingdom. Our more than 283,000 HCA colleagues are connected by a single purpose - to give patients healthier tomorrows. MD Now urgent care is proud to be affiliated with HCA Florida Healthcare, the states largest provider of healthcare services, which allows us to access expertise across many medical specialties beyond the patients urgent care visit, should they need it. If youre passionate about providing compassionate, high-quality care, growing your career within a company with a large support network and vast growth possibilities, and have an enthusiastic, collaborative spirit, wed love to meet you! HCA Healthcare has been recognized as one of the Worlds Most Ethical Companies© by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated 3.7 billion in costs for the delivery of charitable care, uninsured discounts, and other uncompensated expenses. "Bricks and mortar do not make a hospital. People do." - Dr. Thomas Frist, Sr. HCA Healthcare Co-Founder If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our Medical Assistant opening. We promptly review all applications. Highly qualified candidates will be contacted for interviews. Unlock the possibilities and apply today! We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

CMA

Urgent Care

Full-time

2 days ago

Medical Assistant

Trident Health System Clermont, FL

This position is incentive eligible. Do you have the career opportunities as a(an) Medical Assistant you want with your current employer? We have an exciting opportunity for you to join MD Now which is part of the nations leading provider of healthcare services, HCA Healthcare. Job Summary and Qualifications The MDNow Urgent Care Clinic hours are Monday-Sunday 8am-8pm. You must have flexibility to work during those hours. We are seeking a Clinical Medical Assistant like you who provides expertise and is a champion of patient care. We are an amazing team that works hard to support each other and are seeking a phenomenal addition like you who feels patient care is as meaningful as we do. As a Medical Assistant, you will: Prepare patients for examination and treatment by taking patient histories and vital signs Prepare exam and treatment rooms with necessary instruments for your patients including preparation and maintenance of supplies and equipment for treatments, including sterilization Give injections, and assist with lab testing and phlebotomy needs Assist physicians in applying splints, dressings, and bandages Assist with transfers and scheduling of follow-up care Coordinate patient physicals and workplace injuries for partner accounts Screen incoming calls for referral to physicians and practitioners Willing to travel/float between all MD Now locations within assigned Area preferred You Should Have: 1+ year of experience in a clinical patient setting is preferred Experience using an EHR system is very helpful Graduate of an accredited school of Medical Assisting or completion of an approved program (BOTP) is required Certification from the American Association of Medical Assistants (AAMA) is helpful The ability to obtain a Federal Breath Alcohol Screening Certificate and Federal Drug Screening Certification within 30 days of start preferred Basic Cardiac Life Support must be obtained within 30 days of employment start date Benefits MD Now, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include: Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services Wellbeing support, including free counseling and referral services Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence Savings and retirement resources , including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts Learn more about Employee Benefits Note: Eligibility for benefits may vary by location. As the largest and fastest growing provider of urgent care in Florida, MD Now© urgent care is seeking bright, talented individuals who share in our commitment to making a positive difference for patients in our communities. MD Now urgent cares physician-led team of healthcare professionals provides high-quality healthcare through a comprehensive lineup of urgent care and occupational health services during convenient hours. MD Now is owned and operated by HCA Healthcare, one of the nations leading providers of healthcare services, comprised of 183 hospitals and more than 2,300 sites of care, in 20 states and the United Kingdom. Our more than 283,000 HCA colleagues are connected by a single purpose - to give patients healthier tomorrows. MD Now urgent care is proud to be affiliated with HCA Florida Healthcare, the states largest provider of healthcare services, which allows us to access expertise across many medical specialties beyond the patients urgent care visit, should they need it. If youre passionate about providing compassionate, high-quality care, growing your career within a company with a large support network and vast growth possibilities, and have an enthusiastic, collaborative spirit, wed love to meet you! HCA Healthcare has been recognized as one of the Worlds Most Ethical Companies© by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated 3.7 billion in costs for the delivery of charitable care, uninsured discounts, and other uncompensated expenses. "Bricks and mortar do not make a hospital. People do." - Dr. Thomas Frist, Sr. HCA Healthcare Co-Founder If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our Medical Assistant opening. We promptly review all applications. Highly qualified candidates will be contacted for interviews. Unlock the possibilities and apply today! We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Medical Assistant - Front Desk (Bilingual Spanish)

Better Health St. Cloud, FL

$18 - $25 / hour

Overview Our purpose is Better Health. Specializing in primary care for patients 65+ is our passion. What’s Your Why? Are you looking for a career opportunity that will help you grow personally and professionally? Do you have a passion for helping others achieve Better Health? Are you ready to join a growing team that shares your mission? Why Join Our Team: At VIPcare, we value you. We see you. Team Members at VIPcare are living their why and building their careers with a reliable team that shares their mission of providing 5-star service that always puts patient care and outcomes first. At VIPcare, it’s the little things we do each and every day that set us apart from other primary care practices. Our patients are family, and we want to keep our family healthy. Be part of a team that is transforming healthcare one patient at a time. We take great care of our team so they can take great care of our patients and achieve: Better Care. Better Outcomes. Better Health. Responsibilities Reports To: Office Manager Position Objective: The Medical Assistant is responsible for providing both clinical and administrative support to ensure the delivery of safe, high-quality, patient-centered care. Working under the direction of a Physician, Physician Assistant, or APRN, the Medical Assistant prepares patients for examinations, performs clinical procedures within the scope of practice, assists providers during patient visits, and supports front office operations. This is a safety-sensitive position that involves direct patient care, medication administration, and other clinical responsibilities requiring accuracy, professionalism, and attention to detail. The MA plays an active role in supporting Medicare Advantage patients within a value-based care model that prioritizes quality outcomes, and preventive care. Essential Responsibilities: Patient Care: Welcome patients and prepare them for provider examinations by obtaining and documenting patient history, chief complaint, current medications, allergies, medical history, surgical history, family history, social history, preventive care information, and other relevant clinical information in the electronic medical record (EMR). Measure, document, and report vital signs and other clinical observations. Prepare patients and examination rooms for provider visits. Assist providers during examinations, treatments, and in-office procedures. Explain provider instructions, treatment plans, medications, and follow-up care to patients as directed. Provide compassionate, professional service that promotes a positive patient experience. Clinical Procedures: Administer oral and injectable medications, immunizations, and treatments as directed by the provider and permitted by state regulations. Assist with wound care, dressing changes, bandaging, irrigation of eyes and ears, and other clinical procedures. Initiate and monitor IV infusions when appropriately trained and permitted by state regulations. Perform phlebotomy and prepare specimens for laboratory testing. Perform CLIA-waived laboratory testing in accordance with established procedures. Conduct in-office diagnostic testing, including but not limited to: Electrocardiograms (EKGs) Vision screenings Pulse oximetry Peak flow testing Oxygen administration as ordered Inhalation treatments Spirometry Perform PT/INR testing using approved equipment (CoaguChek/Coag-Sense) and glucose testing using a glucometer. Complete laboratory quality controls and maintain required testing logs. Clean, disinfect, and sterilize reusable instruments and properly dispose of contaminated materials in accordance with infection prevention standards. Clinical Documentation & Care Coordination: Accurately document patient encounters, treatments, diagnostic results, procedures, supplies utilized, and telephone encounters within the EMR. Complete outbound and inbound patient communications, including: Appointment reminders Medication reminders Transitional Care Management (TCM) — Medicare-supported outreach within 2 days of hospital or facility discharge to reduce readmissions and support safe care transitions Preventive care outreach Support Annual Wellness Visits (AWVs) by preparing Health Risk Assessments (HRAs), updating preventive care records, and ensuring completion of required documentation. Assist in patient outreach, scheduling of preventive screenings, and documentation of completed services. Care coordination activities Maintain patient medical records in accordance with organizational policies and HIPAA requirements. Administrative & Operational Support: Professionally manage front office responsibilities, including: Answering incoming telephone calls Greeting patients Scheduling appointments Patient registration and check-in/check-out Processing referrals Prescription refill coordination Routing clinical and administrative inquiries Monitor inventory levels of medical supplies, pharmaceuticals, and disposable clinical items, and assist with ordering as needed. Assist with maintaining office and clinical supply inventories. Support onboarding and training of new team members as assigned. Collaborate with providers, clinical staff, and front office personnel to ensure efficient clinic operations. Perform other duties as assigned. Position Requirements/ Skills: High school diploma or equivalent required. Bilingual Spanish required. Completion of an accredited Medical Assistant program preferred (CMA, RMA, NCMA, CCMA, or equivalent certification). 1+ year(s) of experience as a Medical Assistant in a physician practice, outpatient, or ambulatory care setting preferred. Current CPR/BLS certification required or obtained within organizational guidelines. IV Therapy certification preferred, where permitted by state regulations. Phlebotomy experience preferred. Knowledge of medical terminology, anatomy, physiology, and clinical office procedures. Working knowledge of common medications and disease processes affecting the patient population served. Knowledge of HIPAA, OSHA, infection prevention, and CLIA regulations. Knowledge of medical coding principles preferred. Experience using electronic medical records (EMRs). Proficiency with Google Workspace (Drive, Docs, Sheets, Slides). Excellent customer service and telephone etiquette. Strong organizational, prioritization, and time-management skills. Excellent verbal and written communication skills with the ability to effectively interact with patients, providers, health plans, and internal and external partners. Strong interpersonal skills with a collaborative, team-oriented approach. Critical thinking and sound problem-solving abilities. Ability to maintain confidentiality and appropriately handle sensitive information. Ability to work independently while effectively managing multiple priorities in a fast-paced clinical environment. Demonstrated commitment to delivering exceptional patient care and creating a positive patient experience. Appreciation for cultural diversity and sensitivity to the needs of Medicare and other patient populations served by VIPcare. Familiarity with Medicare Advantage plan structures, HEDIS quality measures, value-based care principles, and Annual Wellness Visit workflows preferred. Physical Requirements: Ability to perform a full range of physical activities required in a clinical environment, including assisting with patient positioning and transfers. Frequent standing, walking, bending, kneeling, reaching, pushing, pulling, and repetitive hand movements throughout the workday. Manual dexterity and fine motor skills sufficient to perform clinical procedures, administer medications, collect specimens, and operate medical equipment. Ability to lift, carry, push, or move medical equipment and supplies weighing up to 15 pounds and assist with heavier patient transfers when appropriate. Ability to sit or stand for extended periods based on operational needs. Visual acuity and hearing (with or without reasonable accommodation) sufficient to safely perform essential job functions. Ability to operate standard office equipment, computers, telephones, and clinical devices. Reliable transportation to consistently report to scheduled work locations and shifts. Key Attributes/ Skills: Has a contagious and positive work ethic, inspires others, and models the behaviors of core values and guiding principles. An effective team player who contributes valuable ideas and feedback and can be counted on to meet commitments. Is able to work within the Better Health environment by facing tasks and challenges with energy and passion. Pursues activities with focus and drive, defines work in terms of success, and can be counted on to complete goals. COMPENSATION & BENEFITS Competitive hourly rate plus performance bonuses that reward the quality outcomes you help drive — because when our patients thrive, so should you. Schedule & Time Off Monday-Friday schedule — no weekends, no on-call 8 paid company holidays per year Paid Time Off (PTO) — accrued from day one Medical, Dental & Vision insurance Teladoc virtual care Financial Protection 401(k) through Fidelity Wellbeing & Support Better Health Wellness Program Employee Assistance Program (EAP) Parental leave Growth & Perks BHG University LinkedIn Learning Working Advantage **The compensation for the selected candidate will be based on a comprehensive evaluation of factors such as relevant experience, particularly in value-based care, skills, and qualifications as they align with the role's requirements. We are dedicated to providing a competitive salary that not only meets market standards but also reflects the unique value and expertise the candidate brings to the organization. Pay Range USD $18.00 - USD $25.00 /Hr. Organization VIPCARE

Medical Assistant (Bilingual Spanish)

Better Health St. Cloud, FL

$18 - $25 / hour

Overview Our purpose is Better Health. Specializing in primary care for patients 65+ is our passion. What’s Your Why? Are you looking for a career opportunity that will help you grow personally and professionally? Do you have a passion for helping others achieve Better Health? Are you ready to join a growing team that shares your mission? Why Join Our Team: At VIPcare, we value you. We see you. Team Members at VIPcare are living their why and building their careers with a reliable team that shares their mission of providing 5-star service that always puts patient care and outcomes first. At VIPcare, it’s the little things we do each and every day that set us apart from other primary care practices. Our patients are family, and we want to keep our family healthy. Be part of a team that is transforming healthcare one patient at a time. We take great care of our team so they can take great care of our patients and achieve: Better Care. Better Outcomes. Better Health. Responsibilities Reports To: Office Manager Position Objective: The Medical Assistant is responsible for providing both clinical and administrative support to ensure the delivery of safe, high-quality, patient-centered care. Working under the direction of a Physician, Physician Assistant, or APRN, the Medical Assistant prepares patients for examinations, performs clinical procedures within the scope of practice, assists providers during patient visits, and supports front office operations. This is a safety-sensitive position that involves direct patient care, medication administration, and other clinical responsibilities requiring accuracy, professionalism, and attention to detail. The MA plays an active role in supporting Medicare Advantage patients within a value-based care model that prioritizes quality outcomes, and preventive care. Essential Responsibilities: Patient Care: Welcome patients and prepare them for provider examinations by obtaining and documenting patient history, chief complaint, current medications, allergies, medical history, surgical history, family history, social history, preventive care information, and other relevant clinical information in the electronic medical record (EMR). Measure, document, and report vital signs and other clinical observations. Prepare patients and examination rooms for provider visits. Assist providers during examinations, treatments, and in-office procedures. Explain provider instructions, treatment plans, medications, and follow-up care to patients as directed. Provide compassionate, professional service that promotes a positive patient experience. Clinical Procedures: Administer oral and injectable medications, immunizations, and treatments as directed by the provider and permitted by state regulations. Assist with wound care, dressing changes, bandaging, irrigation of eyes and ears, and other clinical procedures. Initiate and monitor IV infusions when appropriately trained and permitted by state regulations. Perform phlebotomy and prepare specimens for laboratory testing. Perform CLIA-waived laboratory testing in accordance with established procedures. Conduct in-office diagnostic testing, including but not limited to: Electrocardiograms (EKGs) Vision screenings Pulse oximetry Peak flow testing Oxygen administration as ordered Inhalation treatments Spirometry Perform PT/INR testing using approved equipment (CoaguChek/Coag-Sense) and glucose testing using a glucometer. Complete laboratory quality controls and maintain required testing logs. Clean, disinfect, and sterilize reusable instruments and properly dispose of contaminated materials in accordance with infection prevention standards. Clinical Documentation & Care Coordination: Accurately document patient encounters, treatments, diagnostic results, procedures, supplies utilized, and telephone encounters within the EMR. Complete outbound and inbound patient communications, including: Appointment reminders Medication reminders Transitional Care Management (TCM) — Medicare-supported outreach within 2 days of hospital or facility discharge to reduce readmissions and support safe care transitions Preventive care outreach Support Annual Wellness Visits (AWVs) by preparing Health Risk Assessments (HRAs), updating preventive care records, and ensuring completion of required documentation. Assist in patient outreach, scheduling of preventive screenings, and documentation of completed services. Care coordination activities Maintain patient medical records in accordance with organizational policies and HIPAA requirements. Administrative & Operational Support: Professionally manage front office responsibilities, including: Answering incoming telephone calls Greeting patients Scheduling appointments Patient registration and check-in/check-out Processing referrals Prescription refill coordination Routing clinical and administrative inquiries Monitor inventory levels of medical supplies, pharmaceuticals, and disposable clinical items, and assist with ordering as needed. Assist with maintaining office and clinical supply inventories. Support onboarding and training of new team members as assigned. Collaborate with providers, clinical staff, and front office personnel to ensure efficient clinic operations. Perform other duties as assigned. Position Requirements/ Skills: High school diploma or equivalent required. Bilingual Spanish required. Completion of an accredited Medical Assistant program preferred (CMA, RMA, NCMA, CCMA, or equivalent certification). 1+ year(s) of experience as a Medical Assistant in a physician practice, outpatient, or ambulatory care setting preferred. Current CPR/BLS certification required or obtained within organizational guidelines. IV Therapy certification preferred, where permitted by state regulations. Phlebotomy experience preferred. Knowledge of medical terminology, anatomy, physiology, and clinical office procedures. Working knowledge of common medications and disease processes affecting the patient population served. Knowledge of HIPAA, OSHA, infection prevention, and CLIA regulations. Knowledge of medical coding principles preferred. Experience using electronic medical records (EMRs). Proficiency with Google Workspace (Drive, Docs, Sheets, Slides). Excellent customer service and telephone etiquette. Strong organizational, prioritization, and time-management skills. Excellent verbal and written communication skills with the ability to effectively interact with patients, providers, health plans, and internal and external partners. Strong interpersonal skills with a collaborative, team-oriented approach. Critical thinking and sound problem-solving abilities. Ability to maintain confidentiality and appropriately handle sensitive information. Ability to work independently while effectively managing multiple priorities in a fast-paced clinical environment. Demonstrated commitment to delivering exceptional patient care and creating a positive patient experience. Appreciation for cultural diversity and sensitivity to the needs of Medicare and other patient populations served by VIPcare. Familiarity with Medicare Advantage plan structures, HEDIS quality measures, value-based care principles, and Annual Wellness Visit workflows preferred. Physical Requirements: Ability to perform a full range of physical activities required in a clinical environment, including assisting with patient positioning and transfers. Frequent standing, walking, bending, kneeling, reaching, pushing, pulling, and repetitive hand movements throughout the workday. Manual dexterity and fine motor skills sufficient to perform clinical procedures, administer medications, collect specimens, and operate medical equipment. Ability to lift, carry, push, or move medical equipment and supplies weighing up to 15 pounds and assist with heavier patient transfers when appropriate. Ability to sit or stand for extended periods based on operational needs. Visual acuity and hearing (with or without reasonable accommodation) sufficient to safely perform essential job functions. Ability to operate standard office equipment, computers, telephones, and clinical devices. Reliable transportation to consistently report to scheduled work locations and shifts. Key Attributes/ Skills: Has a contagious and positive work ethic, inspires others, and models the behaviors of core values and guiding principles. An effective team player who contributes valuable ideas and feedback and can be counted on to meet commitments. Is able to work within the Better Health environment by facing tasks and challenges with energy and passion. Pursues activities with focus and drive, defines work in terms of success, and can be counted on to complete goals. COMPENSATION & BENEFITS Competitive hourly rate plus performance bonuses that reward the quality outcomes you help drive — because when our patients thrive, so should you. Schedule & Time Off Monday-Friday schedule — no weekends, no on-call 8 paid company holidays per year Paid Time Off (PTO) — accrued from day one Medical, Dental & Vision insurance Teladoc virtual care Financial Protection 401(k) through Fidelity Wellbeing & Support Better Health Wellness Program Employee Assistance Program (EAP) Parental leave Growth & Perks BHG University LinkedIn Learning Working Advantage **The compensation for the selected candidate will be based on a comprehensive evaluation of factors such as relevant experience, particularly in value-based care, skills, and qualifications as they align with the role's requirements. We are dedicated to providing a competitive salary that not only meets market standards but also reflects the unique value and expertise the candidate brings to the organization. Pay Range USD $18.00 - USD $25.00 /Hr. Organization VIPCARE

Clinical Medical Assistant - Sign On Bonus $1,500

Better Health Clermont, FL

$18 - $25 / hour

Overview Our purpose is Better Health. Specializing in primary care for patients 65+ is our passion. What’s Your Why? Are you looking for a career opportunity that will help you grow personally and professionally? Do you have a passion for helping others achieve Better Health? Are you ready to join a growing team that shares your mission? Why Join Our Team: At VIPcare, we value you. We see you. Team Members at VIPcare are living their why and building their careers with a reliable team that shares their mission of providing 5-star service that always puts patient care and outcomes first. At VIPcare, it’s the little things we do each and every day that set us apart from other primary care practices. Our patients are family, and we want to keep our family healthy. Be part of a team that is transforming healthcare one patient at a time. We take great care of our team so they can take great care of our patients and achieve: Better Care. Better Outcomes. Better Health. Responsibilities Reports To: Office Manager Position Objective: The Medical Assistant is responsible for providing both clinical and administrative support to ensure the delivery of safe, high-quality, patient-centered care. Working under the direction of a Physician, Physician Assistant, or APRN, the Medical Assistant prepares patients for examinations, performs clinical procedures within the scope of practice, assists providers during patient visits, and supports front office operations. This is a safety-sensitive position that involves direct patient care, medication administration, and other clinical responsibilities requiring accuracy, professionalism, and attention to detail. The MA plays an active role in supporting Medicare Advantage patients within a value-based care model that prioritizes quality outcomes, and preventive care. Essential Responsibilities: Patient Care: Welcome patients and prepare them for provider examinations by obtaining and documenting patient history, chief complaint, current medications, allergies, medical history, surgical history, family history, social history, preventive care information, and other relevant clinical information in the electronic medical record (EMR). Measure, document, and report vital signs and other clinical observations. Prepare patients and examination rooms for provider visits. Assist providers during examinations, treatments, and in-office procedures. Explain provider instructions, treatment plans, medications, and follow-up care to patients as directed. Provide compassionate, professional service that promotes a positive patient experience. Clinical Procedures: Administer oral and injectable medications, immunizations, and treatments as directed by the provider and permitted by state regulations. Assist with wound care, dressing changes, bandaging, irrigation of eyes and ears, and other clinical procedures. Initiate and monitor IV infusions when appropriately trained and permitted by state regulations. Perform phlebotomy and prepare specimens for laboratory testing. Perform CLIA-waived laboratory testing in accordance with established procedures. Conduct in-office diagnostic testing, including but not limited to: Electrocardiograms (EKGs) Vision screenings Pulse oximetry Peak flow testing Oxygen administration as ordered Inhalation treatments Spirometry Perform PT/INR testing using approved equipment (CoaguChek/Coag-Sense) and glucose testing using a glucometer. Complete laboratory quality controls and maintain required testing logs. Clean, disinfect, and sterilize reusable instruments and properly dispose of contaminated materials in accordance with infection prevention standards. Clinical Documentation & Care Coordination: Accurately document patient encounters, treatments, diagnostic results, procedures, supplies utilized, and telephone encounters within the EMR. Complete outbound and inbound patient communications, including: Appointment reminders Medication reminders Transitional Care Management (TCM) — Medicare-supported outreach within 2 days of hospital or facility discharge to reduce readmissions and support safe care transitions Preventive care outreach Support Annual Wellness Visits (AWVs) by preparing Health Risk Assessments (HRAs), updating preventive care records, and ensuring completion of required documentation. Assist in patient outreach, scheduling of preventive screenings, and documentation of completed services. Care coordination activities Maintain patient medical records in accordance with organizational policies and HIPAA requirements. Administrative & Operational Support: Professionally manage front office responsibilities, including: Answering incoming telephone calls Greeting patients Scheduling appointments Patient registration and check-in/check-out Processing referrals Prescription refill coordination Routing clinical and administrative inquiries Monitor inventory levels of medical supplies, pharmaceuticals, and disposable clinical items, and assist with ordering as needed. Assist with maintaining office and clinical supply inventories. Support onboarding and training of new team members as assigned. Collaborate with providers, clinical staff, and front office personnel to ensure efficient clinic operations. Perform other duties as assigned. Position Requirements/ Skills: High school diploma or equivalent required. Bilingual Spanish required. Completion of an accredited Medical Assistant program preferred (CMA, RMA, NCMA, CCMA, or equivalent certification). 1+ year(s) of experience as a Medical Assistant in a physician practice, outpatient, or ambulatory care setting preferred. Current CPR/BLS certification required or obtained within organizational guidelines. IV Therapy certification preferred, where permitted by state regulations. Phlebotomy experience preferred. Knowledge of medical terminology, anatomy, physiology, and clinical office procedures. Working knowledge of common medications and disease processes affecting the patient population served. Knowledge of HIPAA, OSHA, infection prevention, and CLIA regulations. Knowledge of medical coding principles preferred. Experience using electronic medical records (EMRs). Proficiency with Google Workspace (Drive, Docs, Sheets, Slides). Excellent customer service and telephone etiquette. Strong organizational, prioritization, and time-management skills. Excellent verbal and written communication skills with the ability to effectively interact with patients, providers, health plans, and internal and external partners. Strong interpersonal skills with a collaborative, team-oriented approach. Critical thinking and sound problem-solving abilities. Ability to maintain confidentiality and appropriately handle sensitive information. Ability to work independently while effectively managing multiple priorities in a fast-paced clinical environment. Demonstrated commitment to delivering exceptional patient care and creating a positive patient experience. Appreciation for cultural diversity and sensitivity to the needs of Medicare and other patient populations served by VIPcare. Familiarity with Medicare Advantage plan structures, HEDIS quality measures, value-based care principles, and Annual Wellness Visit workflows preferred. Physical Requirements: Ability to perform a full range of physical activities required in a clinical environment, including assisting with patient positioning and transfers. Frequent standing, walking, bending, kneeling, reaching, pushing, pulling, and repetitive hand movements throughout the workday. Manual dexterity and fine motor skills sufficient to perform clinical procedures, administer medications, collect specimens, and operate medical equipment. Ability to lift, carry, push, or move medical equipment and supplies weighing up to 15 pounds and assist with heavier patient transfers when appropriate. Ability to sit or stand for extended periods based on operational needs. Visual acuity and hearing (with or without reasonable accommodation) sufficient to safely perform essential job functions. Ability to operate standard office equipment, computers, telephones, and clinical devices. Reliable transportation to consistently report to scheduled work locations and shifts. Key Attributes/ Skills: Has a contagious and positive work ethic, inspires others, and models the behaviors of core values and guiding principles. An effective team player who contributes valuable ideas and feedback and can be counted on to meet commitments. Is able to work within the Better Health environment by facing tasks and challenges with energy and passion. Pursues activities with focus and drive, defines work in terms of success, and can be counted on to complete goals. COMPENSATION & BENEFITS Competitive hourly rate plus performance bonuses that reward the quality outcomes you help drive — because when our patients thrive, so should you. Schedule & Time Off Monday-Friday schedule — no weekends, no on-call 8 paid company holidays per year Paid Time Off (PTO) — accrued from day one Medical, Dental & Vision insurance Teladoc virtual care Financial Protection 401(k) through Fidelity Wellbeing & Support Better Health Wellness Program Employee Assistance Program (EAP) Parental leave Growth & Perks BHG University LinkedIn Learning Working Advantage **The compensation for the selected candidate will be based on a comprehensive evaluation of factors such as relevant experience, particularly in value-based care, skills, and qualifications as they align with the role's requirements. We are dedicated to providing a competitive salary that not only meets market standards but also reflects the unique value and expertise the candidate brings to the organization. Pay Range USD $18.00 - USD $25.00 /Hr. Organization VIPCARE

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