CMA Outpatient Full-time
Heywood Healthcare

Medical Assistant, Pediatrics, Heywood Medical Group

$21.25 - $31.22 / hour

Overview

You Matter Here! Heywood Healthcare values our employees! We offer competitive wages, great benefits and generous earned time off. Come work where you will matter! 

 

Hours: 40-Hours, Days

 

$21.25 - $31.22

 

Disclaimer:We are committed to equitable and transparent compensation practices. The salary range for this position reflects our good-faith estimate of base pay at the time of posting. Final compensation will be determined based on a variety of factors, including relevant experience, skills, qualifications, and internal equity. We regularly review our compensation structures to ensure fairness and consistency across our organization.     JOB SUMMARY:Under the direction of Management, Physician and/or Nursing, incumbent is responsible for assisting with patient care and medical office clinical support and clerical functions. Clinical duties include: Scheduling tests, obtaining and recording patient health information, including vitals and injections and rooming patients; performing in office testing, supporting providers; performing tasks /schedule management to help providers run on time; bucket management, schedule review; materials management and any other duties and locations as assigned. Must learn and perform new standards and processes as they are implemented and participate in customer service and patient satisfaction initiatives. Complete any assigned training. Perform phlebotomy services and administer vaccines. Clerical duties include: Answering phones, appointment scheduling, providing patient education. For complete description see below.

Responsibilities

ESSENTIAL FUNCTIONS 
  • Conducts interactions with everyone in a friendly, courteous and respectful manner.
  • Goes out of his/her way to offer assistance to others. If he/she cannot offer assistance, then finds someone who can.
  • Advocates to ensure privacy and confidentiality while helping others to maintain awareness.
  • Maintains a clean and safe practice and hospital.
  • Responds appropriately and immediately in emergency situations.
  • Maintains a safe and healthy environment for patients, visitors, and/or staff to provide the highest level of physical comfort, and minimize risk and injury.
  • Ensures compliance with regulations to maintain accreditation and licensure.
  • Complies with the Heywood Healthcare Attendance and Tardiness Policy.
  • Completed all Heywood Healthcare and Department Specific Mandatory requirements in the prior calendar year.
  • Reports Incidents in a timely and effective manner.
  • All employees with direct patient contact are responsible for actively engaging in the practice of, monitoring and enforcing compliance to hand hygiene.
  • Provides patient care by assisting with implementation of care plans. Assesses health status, documents interventions and evaluates patient progress following standard procedures.
  • Performs basic office laboratory procedures such as urinalysis, urine culture, hematocrit, sed rate, mono spot, pregnancy tests, throat cultures and related procedures.
  • Performs basic clinical procedures such as venipuncture/phlebotomy. Prepares documents and administers vaccines/non-intravenous injections as directed.
  • Performs a variety of clerical functions to support office such as typing, filing, scheduling appointments, making phone calls and related duties as required or directed.
  • Coordinates patient flow and prepares patient for examination. Takes and records vital signs and EKG’s. Documents intake assessment. Assists physician and others in clinical procedures as required or directed.
  • Assist in triaging medical calls as per office protocol. Returns patient calls and documents in patient record as required or directed. Calls in prescriptions and refills as directed. Document prescription calls.
  • Reviews laboratory results. Ensures abnormal results are brought to the attention of the physician and others as appropriate.
  • Maintains records, reports, logs and other statistical information as required or directed.
  • Processes Medical Records incoming and outgoing according to practice guidelines and regulations.
  • Schedules and coordinates patient visits and medical procedures, for both inpatients and outpatients.
  • Registers patients for each patient visit, utilizing computer based registration/scheduling system.
  • Verifies patients insurance coverage and eligibility.
  • Maintains assigned office and/or clinical supplies including vaccines. Assures accurate inventory of supplies based on approved levels. Rotates stock as required. Initiates requisitions for re-supply or special items.
  • Issues and verifies patients managed care referral.
  • Collects copays from patients for visits, maintains records and reconciles daily deposits.
  • Completes tasks associated with clinical inbox/ practice buckets (personal, practice referral, medical record and others assigned) proficiently and in a timely manner.
  • Instruments and equipment are prepared and sterilized according to procedure to support infection control.
  • Attends variety of meetings, conferences, and seminars as required or directed.
  • Complies with established departmental policies, procedures, and objectives.
  • Demonstrates use of quality improvement in daily operations.
  • Complies with all health and safety regulations and requirements.
  • Respects diverse views and approaches, and contributes in maintaining an environment of professionalism, tolerance, civility and acceptance toward all employees, patients and visitors.
  • Provide coverage when needed at other locations within Heywood Medical Group.
  • All other duties and locations as assigned.
  Statement of Other DutiesThis document describes the major duties and responsibilities for this job, and is not intended to be a complete list of all tasks and functions. It should be understood, therefore, that employees may be asked to perform job-related duties beyond those explicitly described.

Qualifications

JOB REQUIREMENTS Minimum Education
  • High School diploma or equivalent required or  must obtain within six months of employment
  • Completion of accredited program in Medical Office Assisting (MOA) at an accredited school, or relevant job experience preferred.
 Required Certifications
  • CMA/RMA or equivalent required. (Candidates with appropriate training or experience can obtain certification within six months of employment).
  • BLS through American Heart Association required or must obtain within six months of employment
 Minimum Work Experience
  • Experience in a medical office preferred.
 Required Skills
  • Excellent written and verbal communications skills preferred.
  • Proficiency with computers and electronic medical records is required.
  • Ability to work flexible shifts, evening, and weekends required.
  • Reliable transportation for travel between locations required.
  FUNCTIONAL DEMANDS Physical RequirementsExerts up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. Frequently reaches (extending hands and arms in any direction), and handles (seizing, holding, grasping, turning, or working with hands).    

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We welcome sub-specialty interests. Qualifications: CRNA certification Either early in your career seeking mentorship or mid to late career seeking autonomy of practice with supportive colleagues Passionate about both education and building a busy clinical practice Why UMass Memorial? As the premier health system of Central Massachusetts and beyond, we offer opportunities that meet our CRNA’s needs where they are in their careers. Our opportunities spread across academics with research and immersive academic excellence, or within outstanding community-based hospitals, all while valuing exceptional patient care and quality. We are the largest academic medical center in Central Massachusetts and the regions only Level 1 Trauma Center. Our team serves a diverse patient population across seven distinct areas of care, including three hospitals, two ambulatory surgery centers and two freestanding endoscopy centers. With more than 60 anesthetizing locations, we perform more than 60,000 anesthetics annually. Our clinical work spans the full spectrum from high complexity tertiary and quaternary care services, to community and ambulatory How to Apply Contact Krystal Vincent, Provider Recruiter Email: Krystal.Vincent@umassmemorial.org Tel: 207-754-2480 UMass Memorial Health UMass Memorial Health is the largest not-for-profit health care system in Central Massachusetts with 17,000 caregivers and 2,100 physicians, many of whom are members of UMass Memorial Medical Group. Our comprehensive system includes UMass Memorial Medical Center, UMass Memorial Health – Harrington, UMass Memorial Health – HealthAlliance-Clinton Hospital, UMass Memorial Health – Marlborough Hospital, and UMass Memorial Health – Community Healthlink. Together, we impact every aspect of life in the region by making health and wellness services available to everyone, at the bedside, in the clinic or community, or even at home, advocating for social equality and providing economic stability and opportunity. There are many ways to heal. We pursue them all. Relentlessly. Visit www.ummhealth.org . UMass Memorial Medical Center A teaching hospital with over 700 beds and 8,000 caregivers, UMass Memorial Medical Center is dedicated to ensuring the health and well-being of our communities across Central Massachusetts. With our academic partner, UMass Chan Medical School, we are the source of academic and clinical excellence in primary and specialty care, community service, teaching and research. Visit www.ummhealth.org/medical-center . All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. We’re striving to make respect a part of everything we do at UMass Memorial Health – for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day. As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentacquisition@umassmemorial.org. We will make every effort to respond to your request for disability assistance as soon as possible.