RN Manager/Supervisor NICU
Duke Health

NURSE MANAGER, OPERATIONS - NICU

Duke Health Durham, NC, US

What you can expect

Location: 2301 Erwin Rd, Durham, NC 27705

Neonatal Intensive Care Unit provides care for more than 1000 infants each year from the Southeast and worldwide, including extremely low birth weight infants and complex congenital conditions.

Schedule:

  • Full Time: Monday – Friday, with off shift visibility and on call 24/7 including weekends to support the needs of the unit.

Incentives & Total Rewards:

  • Relocation Assistance: Up to $10,000
  • Total Rewards: A comprehensive set of pay and benefits designed to support your well-being, professional growth, and work-life balance. Learn more here.

How you will make an impact

  • Manage and supervise functions of the assigned patient care area on a 24-hour basis; ensure effective delivery of clinical patient care and compliance with administrative and clinical policies and procedures.
  • Participate in development of the clinical area's strategic and operational plans. Actively support and promote a professional practice model that encourages staff participation in collaborative clinical standards using current professional practice trends and data; communicate the unit, department, and organizational mission; and serve as the collective voice and advocate for staff and patients.
  • Interface with patients and families to ensure care is consistent with their expectations; ensure active use of the nursing process from pre-admission or admission through discharge and beyond, based on the clinical setting; and serve as a professional role model, mentor, and change agent who supports colleagues through change.
  • Ensure a unit-based workforce that is diverse and recognizes the value diversity brings to the workplace. Assure coordination and participation of unit-based staff on department- and organization-wide councils and committees.
  • Manage, supervise, and coordinate delivery of patient care for the assigned area on a 24-hour basis; ensure compliance with clinical standards and policies; maintain clinical competencies and provide bedside care as needed; assess, coach, and evaluate staff practice; and develop programs that promote continued clinical development and career satisfaction.
  • Maintain required unit records, reports, and statistics; ensure compliance with hospital policies, procedures, objectives, quality control, performance improvement, safety, environmental, and infection-control requirements; communicate requirements and hold staff accountable; and coordinate policies, procedures, and quality activities to improve operational efficiency.
  • Oversee personnel actions including hiring, performance appraisals, disciplinary actions, terminations, and related activities. Plan, schedule, organize, distribute, and delegate work; ensure efficient use of personnel, space, and facilities; and maintain accountability for unit inventory, equipment, and supplies.
  • Coordinate nursing activities with other hospital personnel; ensure orders, treatments, plans of care, clinical pathways, and documentation support patient care and recovery; collaborate with the Director of Clinical Operations on fiscal requirements and budget recommendations; monitor resource use; develop action plans for budget and resource efficiency and satisfaction with care delivery; and perform other related duties incidental to the work described herein.

What you will need

  • Bachelor's degree in Nursing is required. Master's degree in Nursing strongly preferred.
  • Three years of nursing experience is required.
  • Must have current or compact RN licensure in the state of North Carolina.
  • BCLS certification required.

 

Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status.

 

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas — an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

 

Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.

 

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