Medical Assistant/Healthcare Assistant - Desert Sky

Planned Parenthood Arizona Maryvale Village, AZ 85035, US

SUMMARY
The Health Care Assistant is responsible for the performance of front and back-office duties in Planned Parenthood Health Centers. Services include an emphasis on family planning and reproductive health care, including the provision of birth control and comprehensive contraceptive counseling, testing and treatment of sexually transmitted infections, pregnancy testing, counseling and referrals, HIV testing, annual exams, abortion care and more.

GENERAL PRIORITIES

Front Office

Front desk reception - greets clients in a professional, friendly manner. Instructs clients how to complete appropriate paperwork.
Provides general information and patient education including discussing pregnancy options with patients
provides patients with information on all contraceptive methods including Emergency Contraception and abortion education.
Schedules appointments. Responsible for knowing and understanding all medical services / programs provided as well as fees.
Maintains medical records
Pharmaceutical supply visits - fulfills contraceptive supply orders with correct authorization and documentation.

DIRECT RESPONSIBILITIES
Back Office

Inventory and maintenance - ensures ample inventory and keep supplies in exam rooms and keeps lab well stocked.
Instrument sterilization - maintains the sterilization of all instrument and instrument packs on an ongoing basis.
Patient education - evaluates patient needs for education on an individual basis
Laboratory testing - measures weight, height, and takes blood pressure.
Performs lab tests and veni-puncture within scope of practice approval.
Documents lab results in patient chart and in lab book.
Clinician support - instructs patients on procedures. Reassures patients during exams and procedures. Documents all actions appropriately.
Critical to this role, employee must exercise discretion in acquiring and disseminating confidential and proprietary information

GENERAL ATTRIBUTES

Outstanding moral character and commitment to neutrality, confidentiality, and professionalism
Ability to build trust and relationships with broad and diverse audiences
Exceptional organization skills and attention to detail
Excellent written and verbal communication skills with emphasis on tact and diplomacy
Ability to identify and solve complex problems using good judgment and discernment
Ability to work independently in a fast-paced growth environment, manage multiple priorities
Proven project management skills and track record of delivering results on time
Demonstrated analytical skills and the ability to interpret data, identify trends and recommend solutions
Demonstrated computer skills with proficiency in HRIS, MS Outlook, Word, Excel, and PowerPoint
Willingness to travel to all health centers in service area

HIPAA STATEMENT
All Planned Parenthood Arizona, Inc. employees shall not make any use or disclosure of protected health information that would violate the HIPAA Privacy Rule in order to ensure individuals’ health information is properly protected while allowing the flow of health information needed to provide and promote high-quality health care.

WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION AND/OR EXPERIENCE
High School diploma or GED - Required
One year of work experience in a health care facility or clinic - Not Required
Two years of customer service experience - preferred / Not Required
Certified Medical Assistant - preferred/ Not Required
Experience with Windows based computer systems helpful.

Share this job

Related Jobs

Medical Assistant Family Medicine

Banner Health Mesa, AZ

Primary City/State: Mesa, Arizona Department Name: Family Practice-East Mesa-Clin Work Shift: Day Job Category: Clinical Care $2,000 Sign-On Bonus! Find your path in health care. Our team members make Banner Health a Great Place To Work®. Learn how you can join our dedicated team of professionals. As an Medical Assistan t, you'll work alongside physicians and healthcare staff dedicated to providing a positive patient experience. Our clinic offers a friendly customer focused environment where you can to apply your love patient care and teamwork. We are an energetic, fast paced team, serving a vast age range of patients. A career with our team is great if you are just starting out or have many years of experience. If you are ready to be challenged, work in a positive environment and contribute to making a change in people's lives, then we are the perfect team for you. *If selected, the recruiter will provide eligibility criteria for the sign-on bonus At Banner Medical Group, you'll have the opportunity to perform a critical role in the community where you practice. Banner Medical Group provides both primary and specialty care throughout the communities in which Banner Health operates. We do this in a variety of settings - from smaller group practices like our Banner Health Clinics in Colorado and Wyoming, to large multi-specialty Banner Health Centers in the metropolitan Phoenix area. We currently have more than 1,000 physicians and more than 3,500 total employees in our group and are seeking others to enhance our ability to deliver our nonprofit mission of providing excellent patient care. POSITION SUMMARY This position is responsible for assisting clinicians and nursing staff in providing medical care, as well as, implementing and evaluating direct patient care. This position utilizes specialized knowledge, judgment and skills to provide an excellent patient experience. CORE FUNCTIONS 1. Prepares patient for exam and treatment by taking and recording vital signs, symptoms and other necessary measurements and recording chief complaint; documents pain scores as appropriate. Reports condition of patient which may be indicative of change in the patient's condition to the clinician. 2. Assists providers with exams and minor in-office procedures which could include taking patients’ blood pressure, documenting respiration and heart rate/pulse, taking temperature, as well as performing phlebotomies, ear irrigation and EKG’s. Acts as chaperon as needed. Uses universal blood and body fluid precautions at all times and personal protective equipment as needed. Responsible for prioritization of patient flow through clinical process. 3. Coordinates and manages patient care including pre-certifications, referrals, authorizations, prescriptions and scheduling of patients for clinic, hospital and other ancillary medical treatments and tests. Responsible for communicating test results to patient. Acts as a resource to clinician in order to provide optimal patient care. May administer medications in accordance with established policies and procedures or as directed. 4. Provides clerical support with patient/client notifications and documentation to include but not limited to complete medical records including labs, authorizations, X-Rays, hospital records and any previous care pertaining to each patient visit. Provides complete and accurate information necessary for billing related to the patient encounter in a timely fashion. 5. Maintains a clean, functional environment including cleaning and disinfection of equipment, exam rooms and storage areas. Disinfects equipment and instruments using appropriate solutions following sterilization procedures. Follows manufacturer's recommendations and OSHA guidelines in handling of hazardous substances. Performs basic maintenance of equipment and coordinates needed maintenance for prompt repairs. 6. Orders supplies as directed, stocks patient care areas. Medication ordering and tasks related to all medications (e.g. expired medications/equipment and recalls). 7. Develops and maintains effective communication mechanism with all external and internal customers. Exemplifies service orientation and the team concept in all contacts. 8. This position will complete all necessary on-boarding/orientation activities, including simulation training, as needed or directed. 9. This position works under the direct supervision of the providers. This position interacts with all levels of staff in a variety of departments, physicians, patients, families and external contacts, such as employees of other health care institutions, community providers and agencies, concerning the health care of the patient. Also interacts with physician’s offices in order to report, ask for or clarify information. Prioritizes data from multiple sources to provide support for the response of the patient and family to changes in health status. MINIMUM QUALIFICATIONS High school diploma/GED or equivalent working knowledge. Completion of an approved medical assistant training program as defined by state regulations. Active Medical Assistant Certification is required. Certification or additional training must meet the requirements for Meaningful use. BLS certification required. Active Medical Assistant certification such as: Registered Medical Assistant (RMA) with proof of current membership from American Medical Technologists (AMT) or Certified Medical Assistant (CMA) with proof of current membership from American Association of Medical Assistants (AAMA) or Certified Clinical Medical Assistant (CCMA) with proof of current membership from National Health Career Association (NHA) (Test administered after 7/1/2017 only) or National Certified Medical Assistant (NCMA) with proof of current membership from National Certified Competency Testing (NCCT). Requires strong computer skills, including the ability to work with medical software. Requires exceptional interpersonal and communication skills. Requires the ability to manage multiple changing priorities in an effective and organized fashion. Employees working at Banner Behavioral Health Hospital, BTMC Behavioral, and BUMG, BUMCT, or BUMCS in a Behavioral Health clinical setting that serves children must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment. An Arizona Criminal History Affidavit must be signed upon hire. PREFERRED QUALIFICATIONS Experience with office medical procedures and treatments and knowledge of insurance, managed care operations, EMR and scheduling software preferred. Additional related education and/or experience preferred. EEO Statement: EEO/Disabled/Veterans Our organization supports a drug-free work environment. Privacy Policy: Privacy Policy

Banner Staffing Services Medical Assistant Surgical Services

Banner Health Mesa, AZ

Primary City/State: Mesa, Arizona Department Name: Banner Staffing Services-AZ Work Shift: Day Job Category: Clinical Care Good health care is key to a good life. At Banner Health, we understand that, and that’s why we work hard every day to make a difference in people’s lives. Do you like the idea of making a positive change in people’s lives – and your own? If so, this could be the perfect opportunity for you. As a Medical Assistant on this team, you will be an integral part of the patient's Banner experience looking to provide each person with the best customer service and patient care. When assisting patients directly, you will be rooming patients, taking vitals, assisting with procedures, and updating patient electronic medical records accurately and timely. When not providing direct patient care, you may also provide additional support to our office/administrative staff throughout the clinic. This could include answering phones, checking in patients, scheduling appointments, following up with referrals, ordering supplies, stocking rooms, etc. All Medical Assistants must either come in nationally certified if MA course is not an accredited program by the Commission on Accreditation of Allied Health Education Programs or Accrediting Bureau of Health Education Schools or be able to obtain national certification within 12 months of employment if accredited by above. Certification must be completed from one of the following agencies: AMT, AAMA, NHA, or NCCT. BLS is also required. Banner Staffing Services (BSS) offers Registry/Per Diem opportunities within Banner Health. Registry/Per Diem positions are utilized as needed within our facilities. These positions are great way to start your career with Banner Health. As a BSS team member, you are eligible to apply (at any time) as an internal applicant to any regular opportunities within Banner Health. Location: 1441 N. 12th St, near 12th St and McDowell in Phoenix. As a valued and respected BSS Staffing Services team member, you will enjoy: Competitive wages Paid orientation Flexible Schedules (select positions) Fewer Shifts Cancelled Weekly pay 403(b) Pre-tax retirement Employee Assistance Program Employee wellness program Discount Entertainment tickets Restaurant/Shopping discounts Auto Purchase Plan Registry/Per Diem positions do not have guaranteed hours and no medical benefits package is offered . Completion of post-offer Occupational Health physical assessment, drug screen and background check (includes employment, criminal and education) is required. Must have availability to work Monday-Friday, typically 8am-5pm Locations: Banner Health Goodyear Orthopedic Surgery Center 1800 N Civic Square, Suite 320 Goodyear, AZ 85395 ***Please note these are not full-time benefitted positions** POSITION SUMMARY This position is responsible for assisting clinicians and nursing staff in providing medical care, as well as, implementing and evaluating direct patient care. This position utilizes specialized knowledge, judgment and skills to provide an excellent patient experience. CORE FUNCTIONS 1. Prepares patient for exam and treatment by taking and recording vital signs, symptoms and other necessary measurements and recording chief complaint; documents pain scores as appropriate. Reports condition of patient which may be indicative of change in the patient's condition to the clinician. 2. Assists providers with exams and minor in-office procedures which could include taking patients’ blood pressure, documenting respiration and heart rate/pulse, taking temperature, as well as performing phlebotomies, ear irrigation and EKG’s. Acts as chaperon as needed. Uses universal blood and body fluid precautions at all times and personal protective equipment as needed. Responsible for prioritization of patient flow through clinical process. 3. Coordinates and manages patient care including pre-certifications, referrals, authorizations, prescriptions and scheduling of patients for clinic, hospital and other ancillary medical treatments and tests. Responsible for communicating test results to patient. Acts as a resource to clinician in order to provide optimal patient care. May administer medications in accordance with established policies and procedures or as directed. 4. Provides clerical support with patient/client notifications and documentation to include but not limited to complete medical records including labs, authorizations, X-Rays, hospital records and any previous care pertaining to each patient visit. Provides complete and accurate information necessary for billing related to the patient encounter in a timely fashion. 5. Maintains a clean, functional environment including cleaning and disinfection of equipment, exam rooms and storage areas. Disinfects equipment and instruments using appropriate solutions following sterilization procedures. Follows manufacturer's recommendations and OSHA guidelines in handling of hazardous substances. Performs basic maintenance of equipment and coordinates needed maintenance for prompt repairs. 6. Orders supplies as directed, stocks patient care areas. Medication ordering and tasks related to all medications (e.g. expired medications/equipment and recalls). 7. Develops and maintains effective communication mechanism with all external and internal customers. Exemplifies service orientation and the team concept in all contacts. 8. This position will complete all necessary on-boarding/orientation activities, including simulation training, as needed or directed. 9. This position works under the direct supervision of the providers. This position interacts with all levels of staff in a variety of departments, physicians, patients, families and external contacts, such as employees of other health care institutions, community providers and agencies, concerning the health care of the patient. Also interacts with physician’s offices in order to report, ask for or clarify information. Prioritizes data from multiple sources to provide support for the response of the patient and family to changes in health status. MINIMUM QUALIFICATIONS High school diploma/GED or equivalent working knowledge. Completion of an approved medical assistant training program as defined by state regulations. Active Medical Assistant Certification is required. Certification or additional training must meet the requirements for Meaningful use. BLS certification required. Active Medical Assistant certification such as: Registered Medical Assistant (RMA) with proof of current membership from American Medical Technologists (AMT) or Certified Medical Assistant (CMA) with proof of current membership from American Association of Medical Assistants (AAMA) or Certified Clinical Medical Assistant (CCMA) with proof of current membership from National Health Career Association (NHA) (Test administered after 7/1/2017 only) or National Certified Medical Assistant (NCMA) with proof of current membership from National Certified Competency Testing (NCCT). Requires strong computer skills, including the ability to work with medical software. Requires exceptional interpersonal and communication skills. Requires the ability to manage multiple changing priorities in an effective and organized fashion. Employees working at Banner Behavioral Health Hospital, BTMC Behavioral, and BUMG, BUMCT, or BUMCS in a Behavioral Health clinical setting that serves children must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment. An Arizona Criminal History Affidavit must be signed upon hire. PREFERRED QUALIFICATIONS Experience with office medical procedures and treatments and knowledge of insurance, managed care operations, EMR and scheduling software preferred. Additional related education and/or experience preferred. EEO Statement: EEO/Disabled/Veterans Our organization supports a drug-free work environment. Privacy Policy: Privacy Policy

Medical Assistant - Part Time

Physicians Hearing Network Mesa, AZ

$20 / hour

Physicians Hearing Network is the only provider of hearing services in primary care practices across the country. We are an industry leader, growing quickly, and revolutionizing where patients will access hearing care services in the future! Do you want to join the Revolution? We have an exciting part-time Medical Assistant opportunity supporting our hearing healthcare services in Tempe and Gold Canyon, AZ. This position is for a 4-day work week, Monday–Thursday, from 8:30 AM–3:00 PM, with 2 days each week at our Tempe clinic and 2 days each week at our Gold Canyon clinic. The ideal candidate is compassionate, dependable, and detail-oriented, with a genuine interest in helping patients. Responsibilities include supporting and administering hearing screenings for patients and making referrals when necessary. This role is critical in helping to identify and address hearing issues early, contributing to the overall health and well-being of patients. Conduct hearing screenings for adult patients. Operate and maintain hearing screening equipment, ensuring it is in good working order. Accurately record and report screening results. Collaborate with hearing healthcare professionals to ensure comprehensive care. Maintain patient confidentiality and adhere to all HIPAA regulations. Perform administrative tasks related to patient records and equipment maintenance as needed. The ideal candidate has: High school diploma or equivalent - required 2 + years of experience in a healthcare setting - required Previous experience in hearing healthcare a plus. Bilingual in English and Spanish a plus. Strong attention to detail and excellent organizational skills. Ability to work independently and as part of a team. Excellent communication and interpersonal skills. Basic computer skills and familiarity with electronic medical records (EMR) systems. Ability to handle sensitive and confidential information with discretion. On-the-Job Training Flexible Schedule No Weekends Compensation $20.00 per hour.

Medical Assistant Dynamite Primary Care Clinic

Honor Health Desert View Village, AZ

Primary City/State: Medical Office Building - 4712 E Dynamite Blvd Cave Creek, AZ 85331 Category: Healthcare Support Shift: Day Department: Primary Care-Dynamite • We are offering a sign-on bonus up $5,000 • The Dynamite Primary Care Clinic is located at 4712 E. Dynamite Blvd, Cave Creek, AZ 85331 • The hours are Monday-Friday from 8:00 AM to 5:00 PM **Prefers 2 or more years of Medical Assistant experience** Great care starts with great people. (Like you.) At HonorHealth, you’ll find something special. From humble beginnings in 1927 to one of Arizona’s largest nonprofit healthcare systems, our culture is built on warmth and neighborly kindness. Behind every smile is a highly skilled professional with deep expertise and an unwavering dedication to what matters most — caring for the health and well-being of people and communities across the greater Phoenix area. Responsibilities: Job Summary The Medical Assistant provides general front and back office support to professional staff. Escorts patients to exam rooms. Maintains clean, neat and well-stocked exam rooms. Must have knowledge of medical front and back office procedures. Provides quality phone service by scheduling patients or referring caller to appropriate party. Answers phone messages from patients promptly. Maintains patient information that is accurate and charts/paperwork are filed correctly. Maintains medical records. Under the direction of a Provider, the Medical Assistant performs a variety of duties in connection with the examination and treatment of patients. May be assigned to a specialist. The MA takes a pro-active approach utilizing available resources to best serve the patient population. Performs a variety of clerical support duties including receptionist, telephone, scheduling, message management and data input. Utilizes knowledge and skill to provide appropriate care in accordance with the organization's policies, procedures and protocols and Arizona validated competencies. The MA works in a team model to improve the patient's experience, create better communication and access to care, and support processes that will improve patient satisfaction. Essential Functions Prepares treatment rooms for examination of patients. Escorts the patient to the examining room, obtains a brief history, documents chief complaint takes vital signs to include weight and temperature. Preps the patient for exam, assists the physician/clinician on exams and any special procedures. May travel to off site locations to perform diagnostic testing and assist in physical exam components, TB testing, Injections, phlebotomy and others. May administer and record injections and TB testing under the supervision and order of the physician. Performs venipuncture and obtains specimens, performs CLIA waived lab tests. Performs office procedures including, but not limited to, PFT, UDS, EBT, EKG, fit testing, within the scope of practice as directed by provider. Receives telephone calls from patients, pharmacy and others; documents and relays information to provider for action. Phones pharmacy with approved medication orders/refills. Performs a variety of front office duties as needed, including, but not limited to, reception, telephone, chart maintenance, insurance forms and scheduling. Organize and communicate with insurance companies for authorizations for therapies, testing and specialist referrals. Provides appropriate referrals to case management for employees. Performs other related duties as assigned. Performs other duties as assigned. Education Completion of a MA training program - Required High School Diploma or GED - Required Experience 6 months experience as a Medical Assistant - Preferred Licenses and Certifications Basic Life Support (BLS) BLS - Required Completion of an approved training program OR completion of an unapproved training program and successfully passes the medical assistant examination administered by a certifying organization accredited by either the National Commission for Certifying Agencies or the American National Standards Institute as described by the Arizona Administrative Code (Chapter 16 – Arizona Medical Board - R4-16-401 and R4-16-101) OR completes a United States Armed Forces medical services training program - Required Fingerprint Clearance Card - State Have a current Fingerprint Clearance card, or within seven (7) working days after employment shall apply and be eligible for a Fingerprint Clearance Card (Pediatric Behavioral Health Sites ONLY) - Required Medical Assistant Certification (e.g., CMA, CCMA, RMA) **HonorHealth will reimburse the cost of the successful completion of the certification exam. If you do not receive your certification within the assigned period, you will no longer meet the minimum qualification of the position and will be terminated - Preferred We're all in for your career.

Medical Assistant Rheumatology

Honor Health Scottsdale, AZ

Primary City/State: Medical Office Building - 8405 N Pima Center Pkwy Scottsdale, AZ 85258 Category: Healthcare Support Shift: Day Department: Rheumatology We offer an opportunity for a SIGN-ON BONUS $2,500 • The Rheumatology Clinic is located at 8405 N. Pima Center Pkwy, Scottsdale, AZ 85258 • The hours are Monday-Friday from 8:00 AM to 5:00 PM Great care starts with great people. (Like you.) At HonorHealth, you’ll find something special. From humble beginnings in 1927 to one of Arizona’s largest nonprofit healthcare systems, our culture is built on warmth and neighborly kindness. Behind every smile is a highly skilled professional with deep expertise and an unwavering dedication to what matters most — caring for the health and well-being of people and communities across the greater Phoenix area. Responsibilities: JOB SUMMARY The Medical Assistant provides general front and back office support to professional staff. Escorts patients to exam rooms. Maintains clean, neat and well-stocked exam rooms. Must have knowledge of medical front and back office procedures. Provides quality phone service by scheduling patients or referring caller to appropriate party. Answers phone messages from patients promptly. Maintains patient information that is accurate and charts/paperwork are filed correctly. Maintains medical records. Under the direction of a Provider, the Medical Assistant performs a variety of duties in connection with the examination and treatment of patients. May be assigned to a specialist. The MA takes a pro-active approach utilizing available resources to best serve the patient population. Performs a variety of clerical support duties including receptionist, telephone, scheduling, message management and data input. Utilizes knowledge and skill to provide appropriate care in accordance with the organization's policies, procedures and protocols and Arizona validated competencies. The MA works in a team model to improve the patient's experience, create better communication and access to care, and support processes that will improve patient satisfaction. ESSENTIAL FUNCTIONS Prepares treatment rooms for examination of patients. Escorts the patient to the examining room, obtains a brief history, documents chief complaint takes vital signs to include weight and temperature. Preps the patient for exam, assists the physician/clinician on exams and any special procedures. May travel to off site locations to perform diagnostic testing and assist in physical exam components, TB testing, Injections, phlebotomy and others. May administer and record injections and TB testing under the supervision and order of the physician. Performs venipuncture and obtains specimens, performs CLIA waived lab tests. Performs office procedures including, but not limited to, PFT, UDS, EBT, EKG, fit testing, within the scope of practice as directed by provider. Receives telephone calls from patients, pharmacy and others; documents and relays information to provider for action. Phones pharmacy with approved medication orders/refills. Performs a variety of front office duties as needed, including, but not limited to, reception, telephone, chart maintenance, insurance forms and scheduling. Organize and communicate with insurance companies for authorizations for therapies, testing and specialist referrals. Provides appropriate referrals to case management for employees. Performs other related duties as assigned. Performs other duties as assigned. EDUCATION High School Diploma or GED Required Other / Certificate Completion of a MA training program Required EXPERIENCE 6 months experience as a Medical Assistant Preferred LICENSE AND CERTIFICATIONS Basic Life Support (BLS) - Certification Required Fingerprint Clearance Card (FPC) - Certificate State Have a current Fingerprint Clearance card, or within seven (7) working days after employment shall apply and be eligible for a Fingerprint Clearance Card (Pediatric Behavioral Health Sites ONLY) Required Completion of an approved training program OR completion of an unapproved training program and successfully passes the medical assistant examination administered by a certifying organization accredited by either the National Commission for Certifying Agencies or the American National Standards Institute as described by the Arizona Administrative Code (Chapter 16 – Arizona Medical Board - R4-16-401 and R4-16-101) OR completes a United States Armed Forces medical services training program Required Certified Medical Assistant (CMA) - Certification Medical Assistant Certification (e.g., CMA, CCMA, RMA) Preferred HonorHealth will reimburse the cost of the successful completion of the certification exam. If you do not receive your certification within the assigned period, you will no longer meet the minimum qualification of the position and will be terminated Preferred We're all in for your career.