RN Telehealth Part-time
HealthPartners

Registered Nurse, CareLine

Job Description

HealthPartners is hiring a CareLine Registered Nurse.

Qualifications

REQUIRED:

  • Graduate of an accredited School of Nursing.
  • Current RN licensure in Minnesota.
  • Current RN licensure in Wisconsin within two months of hire
  • Minimum of 3 years full-time experience in areas such as Pediatrics, Critical Care, Emergency Room, Public Health Nursing, OB-GYN or as a Nurse Practitioner.
  • Typing skills, 30 w.p.m. and computer skills preferred.

Physical Requirements

Ability to sit or stand for prolonged periods at a time. Must possess speech, hearing and sight skills to perform the functions of the position. Manual dexterity required. Must be able to speak, read and write English proficiently. Particular positions may have lifting requirements.

Position Purpose

Service excellence is to be centered on patient care and patient relationships and is the responsibility of all employees. Teamwork is the norm and all employees will be held accountable to work as effective team members. The CareLine RN is responsible for and given necessary authority to provide nursing services via telephone, according to HealthPartners CareLine philosophy, policies and procedures.

  • Make independent nursing diagnoses and develop plans of care based on patient assessment.
  • Delegate nursing tasks when appropriate.
  • Create and implement plans based upon patient's need.
  • Act as a resource for other staff.

Accountabilities

Nursing Process:

Definition: Must be able to demonstrate effective written and verbal communication skills in each process by complete documentation for medical record purposes.

  • Assess patient’s needs.
  • Make appropriate and independent / collaborative decisions for selecting specific triage plan.
  • Use departmental protocols to triage patients.
  • Instruct patients on their health care.
  • Document all interactions with patients and providers when medical direction is given.
  • Provide patient, on-call staff, and other care sites and community resources with a centralized communication center.
  • Coordinate services with other departments for follow-up based on patient’s need.
  • Communicate problems, concerns and suggestions to Lead Nurses or Care Delivery Supervisor.
  • Maintain up-to-date knowledge and skill in professional, clinical, and system areas.
  • Build and maintain solid interdependent relationships within the Careline and throughout HealthPartners.

Performance Standards

  • Assess patient’s medical need. Performance will be up to standard when:
  • STAT symptoms are identified per HealthPartners guidelines.
  • Adequate history is obtained.
  • Patient’s symptoms and injuries are accurately evaluated for appropriate care.
  • Potential complications are identified and attempts made to prevent these complications.
  • Make appropriate and independent / collaborative decisions for selecting specific triage plan. Performance will be up to standard when:
  • Triage plan is based on the severity of patient’s condition.
  • Established HealthPartners protocols, policies, and procedures are followed.
  • Pertinent information is communicated to other disciplines / care sites after obtaining consent for release when required.
  • Physician is contacted for guidance when necessary.
  • Triage patients according to departmental protocols. Performance will be up to standard when:
  • Patients are directed to call 911 in life threatening situations.
  • Patients are directed to appropriate HealthPartners Urgent Care facility.
  • Appropriate home care instruction is given for non-urgent conditions.
  • On-call physician is consulted as necessary.
  • Patients are appropriately referred to non-HealthPartners facilities.
  • Set standard of phone calls per hour is maintained.
  • Instruct patients on their health care according to HealthPartners guidelines. Performance will be up to standard when:
  • Assessment of individual patient need for instruction is indicated.
  • Instruction given is based on patient’s problem or concern.
  • Confirmation of patient’s understanding is documented.
  • Patient’s questions are accurately and completely answered.
  • Callers are instructed to administer appropriate first aid or life saving measures until medical attention is available.
  • Patients are encouraged to utilize their clinic for non-acute medical problems to ensure continuity of care, follow-up and health teaching.
  • Document all interactions with patients and providers with attention to confidentiality. Performance will be up to standard when:
  • Assessment of patient’s condition is charted utilizing Consulting Nurse Guidelines.
  • Disposition is accurately documented.
  • Information obtained is properly and completely documented.
  • Instruction given to patient is properly documented.
  • Private information is entrusted only to those who have the need for such information.
  • Medical records and patient information are guarded.
  • Verbal consent to release medical record to non-Healthpartners facility is obtained and documented.
  • Provide a centralized communication center for Healthpartners and contract providers. Performance will be up to standard when:
  • Assigned physician is contacted for the care of HealthPartners patients in emergency rooms or other facilities.
  • HealthPartners members are referred to the appropriate personnel to be contacted during clinic hours.
  • Coordinate services with other departments for follow-up based on patient’s needs. Performance will be up to standard when:
  • Pertinent information regarding after-hours patient care is passed on to the clinics / providers in a timely manner.
  • Urgent Care and emergency rooms are informed of patient’s condition prior to patient’s visit.
  • Patients with service issues are referred to the caller’s appropriate Customer Services

Representative.

  • Communicate problems, concerns and suggestions to Nursing Lead and to appropriate personnel. Performance will be up to standard when:
  • Nursing Lead is informed of issues with physician response.
  • Consultation with lead RN regarding patient triage according to department protocols.
  • Maintenance and repair problems are reported to the appropriate personnel.
  • Need for supplies is indicated.
  • Maintain up-to-date knowledge and skill in professional, clinical and systems areas. Performance will be up to standard when:
  • Maintain current RN License.
  • Show evidence of reviewing literature to update knowledge.
  • Demonstrate ability to utilize all equipment in department, including telephones, TDD, computers and fax machines.
  • Participate in patient care conferences, in-services and educational programs in the HealthPartners system, hospitals, and the community.
  • Demonstrate proficiency in listening skills and interviewing.
  • Understands and stays informed about department issues and changes. This includes reading email during each assigned shift to remain current in protocols and position responsibilities.
  • Build and maintain solid interdependence relationships within the Care Unit and throughout HealthPartners: Performance will be up to standard when:
  • Demonstrate a commitment to missions, goals, and values of HealthPartners.
  • Participate in Task Force and departmental meetings.
  • Read and understand new procedures.
  • Remain accountable for the efficient use of time, material, and human resources.
  • Promote Continuous Quality Improvement.
  • Team work:
  • Identify and work to resolve problems with other departments and individuals in a constructive manner.
  • Effectively share job knowledge with new employees.
  • Place team goals above own interests.
  • Provide honest and constructive input during policy formation. Accept and support final decision.
  • Other tasks as assigned by supervisor.
  • Consistently exhibit quality customer service skills, including, but not limited to:
  • Identifying self by name, title (RN) and department when answering all calls
  • Consistently demonstrate appropriate phone etiquette with each caller.
  • Gathering information from the caller accurately, quickly, and respectfully.
  • Listening and asking questions to clearly understand the patient’s situation, responding professionally at all times.

About Us

At HealthPartners we believe in the power of good – good deeds and good people working together. As part of our team, you’ll find an inclusive environment that encourages new ways of thinking, celebrates differences, and recognizes hard work.

We’re a nonprofit, integrated health care organization, providing health insurance in six states and high-quality care at more than 90 locations, including hospitals and clinics in Minnesota and Wisconsin. We bring together research and education through HealthPartners Institute, training medical professionals across the region and conducting innovative research that improve lives around the world.

At HealthPartners, everyone is welcome, included and valued. We’re working together to increase diversity and inclusion in our workplace, advance health equity in care and coverage, and partner with the community as advocates for change.

Benefits Designed To Support Your Total Health

As a HealthPartners colleague, we’re committed to nurturing your diverse talents, valuing your dedication, and supporting your work-life balance. We offer a comprehensive range of benefits to support every aspect of your life, including health, time off, retirement planning, and continuous learning opportunities. Our goal is to help you thrive physically, mentally, emotionally, and financially, so you can continue delivering exceptional care.

Join us in our mission to improve the health and well-being of our patients, members, and communities.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant because of race, color, sex, age, national origin, religion, sexual orientation, gender identify, status as a veteran and basis of disability or any other federal, state or local protected class.

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Required Qualifications Associate's or Vocational degree Preferred Qualifications Bachelor's degree 1 year of Labor and Delivery experience Licenses/Certifications Licensed Registered Nurse – MN Board of Nursing required if working in state of MN upon hire / WI Department of Safety & Professional Services required if working in the state of WI upon hire Must meet at least ONE of the requirements below ◦ Current BLS certification from the American Heart Association ◦ Current BLS certification from the American Red Cross ◦ Allina in-house BLS training (within 30 days of hire) NRP - Neonatal Resuscitation - Multisource required for identified units per hiring manager within 4 months RN-C in related specialty preferred Physical Demands Medium Work*: Lifting weight up to 32 lbs. occasionally (*Allina Safe Patient Moving Policy), up to 25 lbs. frequently Pay Range Pay Range: $44.64 to $74.33 per hour The pay described reflects the base hourly pay range. Your starting rate would depend on a variety of factors including, but not limited to, your experience, education, and the union agreement (if applicable). Shift, weekend and/or other differentials may be available to increase your pay rate for certain shifts or work. Allina Health is committed to adhering with all applicable local, state and federal minimum wage requirements. Benefit Summary Allina Health believes the best way to provide safe and compassionate care for our patients is by nurturing the passion of those who care for them. That’s why we devote extraordinary resources to help you grow and thrive — not only as a professional but also as a whole person. When you join our team, you have access to a wealth of valuable employee benefits that support the total well-being — mind, body, spirit and community — of you and your family members. Allina Health is all in on your well-being. Because well-being means something different to everyone, our award-winning program provides you with the resources you need to help you navigate your personal journey. This includes well-being dollars, dedicated well-being navigators, and many programs, activities, articles, videos, personal coaching and tools to support you on your journey. We are focused on creating an inclusive workplace so everyone can see themselves as part of our care team. Our care teams are as diverse as the communities we serve and proud to be contributing to the mission of a leading health care organization. Our pioneering approach to well-being helps every member of our care team feel a deep sense of connection and joy in their work. Benefits include: Medical/Dental PTO/Time Away Retirement Savings Plans Life Insurance Short-term/Long-term Disability Voluntary Benefits (vision, legal, critical illness) Tuition Reimbursement or Continuing Medical Education as applicable Student Loan Support Benefits to navigate the Federal Public Service Loan Forgiveness Program Allina Health is a 501(c)(3) eligible employer *Benefit eligibility/offerings are determined by FTE and if you are represented by a union.
AHS Allina Health System

RN Mother Baby Center

$44.64 - $74.33 / hour
Location Address: 4050 Coon Rapids Blvd NW Coon Rapids, MN 55433-2522 Date Posted: October 29, 2026 Posting Expiration Date: November 06, 2026 Department: 38014500 Mercy Mother Baby Center Mother Baby Shift: Day/Night (United States of America) Shift Length: 12 hour shift Hours Per Week: 24 Union Contract: MNA-05-Mercy RN-RMC Weekend Rotation: Every 3rd Job Summary: Advance your career at the Mercy Mother Baby Center, where you’ll be part of a nationally recognized maternity care team. We were named among the 2026 Best Hospitals for Maternity Care by U.S. News & World Report and also honored as a Maternity Care Access Hospital for providing high-quality maternity care to underserved communities. As a Registered Nurse, you’ll have the unique opportunity to work in both labor and postpartum care, supported by a dedicated team that includes 24/7 in-house OB/GYNs and neonatal nurse practitioners. Join our passionate team and make a lasting impact on families while growing your skills in a supportive, innovative environment. Key Position Details: Tier 1: One or more years RN Labor & Delivery experience within the last 3 years or recent completion of Labor & Delivery orientation required Tier 2: One or more years RN postpartum experience or recent completion of post-partum orientation required 0.6 FTE (48 hours per two-week pay period) 12 hour day/night shift Every 3rd weekend rotation Job Description: Nursing is the diagnosis and treatment of human response to actual or potential health problems. This includes establishing an intentional therapeutic relationship between a registered nurse and a patient and family. As a leader and the integrator of care, the professional nurse has the responsibility, authority, and accountability for planning, coordinating and evaluating the patient’s care needs. Provides care to the obstetrics patients and their families during the antepartum, intrapartum and postpartum period. Principle Responsibilities Comprehensive assessment of patient and family needs; identification of outcomes based on needs assessment; establishing the plan of care; supervising the progress; and modification of the plan of care as needed. Maintains education and competencies to remain proficient to provide high quality patient care practice and skills. Incorporates evidence-based nursing practice taking into consideration current statutes, rules and regulations when developing the plan of care. Establishes, in the collaboration with the family and patient, realistic and measurable patient expected outcomes based on nursing diagnoses, patients present and potential capabilities, goals, available resources and plan for continuity of care. Identifies outcomes that are age appropriate, culturally appropriate, realistic and attainable. Coordinates, collaborates, and delegates appropriately to ensure care is provided in a safe, effective fashion. Fulfills all organizational requirements. Supplemental roles: Charge Nurse (only when acting in this role). ◦ Demonstrates ability to coordinate, delegate, and direct unit operation, collaborates effectively with unit staff, leadership and other disciplines. Preceptor (only when acting in this role). ◦ Demonstrates ability to identify the orientee's learning needs, plans appropriate learning experiences and demonstrates ability to validate clinical competence of orientee. Other duties as assigned. Required Qualifications Associate's or Vocational degree Preferred Qualifications Bachelor's degree 1 year of Labor and Delivery experience Licenses/Certifications Licensed Registered Nurse – MN Board of Nursing required if working in state of MN upon hire / WI Department of Safety & Professional Services required if working in the state of WI upon hire Must meet at least ONE of the requirements below ◦ Current BLS certification from the American Heart Association ◦ Current BLS certification from the American Red Cross ◦ Allina in-house BLS training (within 30 days of hire) NRP - Neonatal Resuscitation - Multisource required for identified units per hiring manager within 4 months RN-C in related specialty preferred Physical Demands Medium Work*: Lifting weight up to 32 lbs. occasionally (*Allina Safe Patient Moving Policy), up to 25 lbs. frequently Pay Range Pay Range: $44.64 to $74.33 per hour The pay described reflects the base hourly pay range. Your starting rate would depend on a variety of factors including, but not limited to, your experience, education, and the union agreement (if applicable). Shift, weekend and/or other differentials may be available to increase your pay rate for certain shifts or work. Allina Health is committed to adhering with all applicable local, state and federal minimum wage requirements. Benefit Summary Allina Health believes the best way to provide safe and compassionate care for our patients is by nurturing the passion of those who care for them. That’s why we devote extraordinary resources to help you grow and thrive — not only as a professional but also as a whole person. When you join our team, you have access to a wealth of valuable employee benefits that support the total well-being — mind, body, spirit and community — of you and your family members. Allina Health is all in on your well-being. Because well-being means something different to everyone, our award-winning program provides you with the resources you need to help you navigate your personal journey. This includes well-being dollars, dedicated well-being navigators, and many programs, activities, articles, videos, personal coaching and tools to support you on your journey. We are focused on creating an inclusive workplace so everyone can see themselves as part of our care team. Our care teams are as diverse as the communities we serve and proud to be contributing to the mission of a leading health care organization. Our pioneering approach to well-being helps every member of our care team feel a deep sense of connection and joy in their work. Benefits include: Medical/Dental PTO/Time Away Retirement Savings Plans Life Insurance Short-term/Long-term Disability Voluntary Benefits (vision, legal, critical illness) Tuition Reimbursement or Continuing Medical Education as applicable Student Loan Support Benefits to navigate the Federal Public Service Loan Forgiveness Program Allina Health is a 501(c)(3) eligible employer *Benefit eligibility/offerings are determined by FTE and if you are represented by a union.