Medical Assistant (Credentialed/Certified) - UI Health, Off-Site Ambulatory Services

Under the direction of the Physician, performs a variety of clinical and clerical services to support physician practice in an outpatient setting.

Duties & Responsibilities:

• Maintains medical records in Electronic Health Records (EHR) systems, reviews and prepares EHR to ensure completeness
• Prior to patient exam, obtains missing documentation, documents medical visits, observations, and related activities.

Direct Patient Care Tasks

• Assists nursing/medical staff with tasks related to preliminary assessment, education, and documentation of patient condition and the presenting health complaint including:
• Obtaining vital signs and other pertinent health information, i.e. conducts patient screenings during intake process.
• Administration of basic tests as by a healthcare provider such as EKG, spirometry, pulse oximetry, and Clinical Laboratory Improvement Amendments (CLIA), etc.
• Informing the patient of test preparations and directions to diagnostic/treatment areas.
• Obtain specimens by noninvasive techniques, and collect blood specimens via capillary and venipuncture technique
• Assists medical/nursing staff with tasks or diagnostic/therapeutic procedures appropriate to experience, training and skill level.
• Responds to patient inquires (both in person and by telephone) and relays information to the appropriate clinical staff based on the nature of the inquiry.
• Transports or accompanies patients as directed.
• Documents patient medications for medication reconciliation by history.
• Administers approved injections per appropriate protocol

Indirect Patient Care Tasks

• Under direct supervision of clinical staff and following MD orders, completes requisitions for diagnostic test/procedures.
• Assists in collection and processing of patient specimens. Performs and documents point of care specimen testing.
• Performs necessary follow-up to obtain laboratory/test results and other pertinent medical record information; records lab data.
• Maintains patient care environment in compliance with safety and infection control requirements including but not limited to ordering, stocking, and monitoring usage of linen, forms and supplies; disposal of soiled and used patient care supplies; sterilization of equipment.
• Performs and documents quality control tests on equipment as appropriate.
• Cleans and sterilizes equipment and maintains appropriate cleaning logs per policy.
• Obtains pre-authorizations and referrals.

Clerical Tasks

• Maintains patient files and medical records; extracts clinical/demographic information as required.
• Schedules patient appointments.
• Checks patients in and out, requisitions charts/studies, registers patients and activates accounts according to hospital procedures.
• Records lab data.
• Assists other staff with office reception and business support functions.
• Collects cash payments from patients and keeps accurate record of cash collections.
• Performs related duties as assigned.
• Participates or assists with initiatives to promote effective process design, development and implementation of EHR and other technologies; participates in improvement projects and on assigned committees.
• Perform other related duties and participate in special projects as assigned.