Medical Assistant/Surgery Scheduler

Eisenhower Health Rancho Mirage, CA 92270, US

$21.75 - $33.04 / hour

Default Work Shift:

Day (United States of America)

Hours:

Salary range:

$21.75 - $33.04

Schedule:

Full Time

Shift Hours:

8 Hour employee

Department:

General Surgery Clinic (Salta)

Job Objective:

Coordinates the care of the patient from escorting patient to exam room, performing vital signs, preparing patient for exam and discharge and ensures the accurate documentation of patient care activity. Schedules surgeries/procedures across multiple department and facilities providing timely, efficient and customer friendly service. Accurately captures the need for other scheduled services or needs associated with the scheduled case and communicates appropriately.

Job Description:

Education: Required: High school diploma, GED or higher level degree and Medical Assistant course completion if hired after March 1, 2025 Licensure/Certification: Required: American Heart Association BLS Preferred: Medical Assistant Certification Experience: Required: Two (2) years of experience in a medical practice/clinic or scheduling in healthcare

Reports To: Manager, Director or Chief Administrative Officer Supervises: N/A Ages of Patients (as assigned): Adolescent, Adult, Geriatric Blood Borne Pathogens: Minimal/ No Potential

Skills, Knowledge, Abilities:

Ability to adapt quickly to changing priorities and unexpected situations, Ability to communicate and interpret using medical terminology, Ability to create a welcoming environment for patients and visitors, demonstrating empathy and respect in all interactions, Ability to effectively communicate in a positive and professional manner, Ability to handle difficult and stressful situations in a calm and professional manner, Ability to operate general office equipment (i.e., computer, printer, scanner, telephone, etc.), Ability to organize information or data to facilitate easy retrieval and use, Ability to successfully complete training orientation program(s) and competencies, Ability to use Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) and other relevant software applications, Basic knowledge of insurances, including eligibility and benefit coverage, and other relevant information, Critical thinking skills, Knowledge of Epic scheduling, registration and communication tools, Self-starter; driven to take action without needing prompting, Written and verbal communication skills

Essential Responsibilities

1. Demonstrates compliance with Code of Conduct and compliance policies, and takes action to resolve compliance questions or concerns and report suspected violations. 2. Assists patients to exam/procedure rooms; obtains medical and social history, vital signs, height and weight, allergy information, medication reconciliation information and records data in electronic health record (EHR); records information accurately and timely in EHR. 3. Assists providers by ensuring that appropriate preparation, examination and diagnostic testing occur without error and without delay. 4. Processes patient referrals to other provider offices. 5. Prepares patient electronic medical record (EMR) charts timely and accurately. 6. Gathers reports, labs, studies or other data pertinent to upcoming patient appointments. 7. Places order for films, labs and other studies as appropriate, timely and accurately. 8. Collaborates with patient scheduling and schedules patients as needed. 9. Answers all patient questions and requests timely and appropriately. 10. Faxes and copies necessary information to insurance companies, other provider offices and facilities as necessary. 11. Responds to patient pharmacy requests in collaboration with providers. 12. Answers phones, retrieves voicemail messages and returns calls timely and appropriately. 13. Maximizes use of free time between patients by cleaning and stocking rooms, copying documents and filing; assists with medical and office supplies inventory and/or ordering. 14. Obtains provider or patient signatures on appropriate documents. 15. Accepts responsibilities only within scope of practice. 16. Maintains and practices professional boundaries with all patient interactions. 17. Schedules surgery/procedures with assigned physician at appropriate facility or department; initial scheduling and rearranging surgical patients based on surgeon preference and/or facility needs; lifts surgeon blocks to improve utilization of time. 18. Verifies insurance and authorizations for surgeries. 19. Audits patient charts for completeness/accuracy prior to scheduling with appropriate facility or department. 20. Schedules accurately to prevent operative/procedural delays and case cancellations. 21. Captures physician requests for scheduling STAT cases and attempts to complete within 72 hours. 22. Acts as liaison to patient during the scheduling process providing and communicating information on surgical/procedural date/time, itinerary, maps/directions and important information necessary for a positive experience. 23. Arranges pre- and post-operative appointments for assigned patients. 24. Processes patient communication; written, verbal, patient consults, data input, problem delegation/resolution and process improvement. 25. Organizes work time in order complete tasks in assigned timeframe; identifies and escalates issues as appropriate, to leader in a timely manner. 26. Schedules interviews for appropriate departments prior to intervention/surgery, if applicable. 27. Acts as revenue custodian by accurately completing and processing case updates, procedures and supply charges for assigned department(s), if applicable. 28. Performs other duties as assigned.

Share this job

Related Jobs

Medical Assistant/Referral Coordinator

Eisenhower Health Rancho Mirage, CA

$20.71 - $31.46 / hour

Default Work Shift: Day (United States of America) Hours: 40 Salary range: $20.71 - $31.46 Schedule: Full Time Shift Hours: 8 Hour employee Department: Infectious Disease Clinic (Rancho Mirage) Job Objective: Coordinates the care of the patient from escorting patient to exam room, performing vital signs, preparing patient for exam and discharge and ensures the accurate documentation of patient care activity. Job Description: Education: Required: High school diploma, GED or higher level degree and Medical Assistant course completion if hired after March 1, 2025 Licensure/Certification: Required: American Heart Association BLS Preferred: Medical Assistant Certification Experience: Required: One (1) year of experience in a medical practice/clinic or related healthcare setting Reports To: Manager, Director or Chief Administrative Officer Supervises: N/A Ages of Patients (as assigned): Neonate/Infant, Pediatric, Adolescent, Adult, Geriatric Blood Borne Pathogens: High Potential Skills, Knowledge, Abilities: Ability to adapt quickly to changing priorities and unexpected situations, Ability to communicate and interpret using medical terminology, Ability to create a welcoming environment for patients and visitors, demonstrating empathy and respect in all interactions, Ability to effectively communicate in a positive and professional manner, Ability to handle difficult and stressful situations in a calm and professional manner, Ability to operate general office equipment (i.e., computer, printer, scanner, telephone, etc.), Ability to organize information or data to facilitate easy retrieval and use, Ability to successfully complete training orientation program(s) and competencies, Ability to use Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) and other relevant software applications, Basic knowledge of insurances, including eligibility and benefit coverage, and other relevant information, Critical thinking skills, Knowledge of Epic scheduling, registration and communication tools, Self-starter; driven to take action without needing prompting, Written and verbal communication skills Essential Responsibilities 1. Demonstrates compliance with Code of Conduct and compliance policies, and takes action to resolve compliance questions or concerns and report suspected violations. 2. Assists patients to exam/procedure rooms; obtains medical and social history, vital signs, height and weight, allergy information, medication reconciliation information and records data in electronic health record (EHR); records information accurately and timely in EHR. 3. Assists providers by ensuring that appropriate preparation, examination and diagnostic testing occur without error and without delay. 4. Prepares patient electronic medical record (EMR) charts timely and accurately. 5. Gathers reports, labs, studies or other data pertinent to upcoming patient appointments. 6. Places order for films, labs and other studies as appropriate, timely and accurately. 7. Collaborates with patient scheduling and schedules patients as needed. 8. Faxes and copies necessary information to insurance companies, other provider offices and facilities as necessary. 9. Responds to patient pharmacy requests in collaboration with providers. 10. Answers phones, retrieves voicemail messages and returns calls timely and appropriately. 11. Maximizes use of free time between patients by cleaning and stocking rooms, copying documents and filing; assists with medical and office supplies inventory and/or ordering. 12. Obtains provider or patient signatures on appropriate documents. 13. Accepts responsibilities only within scope of practice. 14. Maintains and practices professional boundaries with all patient interactions. 15. Manages clinic Electronic Medical Record (EMR) incoming/outgoing referral work queues; facilitates patient appointments or referral to intended clinic accordingly and in a timely manner. 16. Establishes and maintains an open and collaborative relationship with clinics and departments to facilitate a seamless referral process. 17. Answers all patient questions, requests and telephone/written correspondence timely and appropriately to ensure a positive experience. 18. Verifies accurate and complete patient, guarantor and insurance carrier information for billing and follow-up. 19. Submits required documentation to support treatment for referral completion; ensures insurance authorization is received timely. 20. Manages and organizes all outgoing documents sent to central Health Information Management (HIM) for scanning/indexing: ensures proper patient identification on each document and appropriateness of documents to be scanned. 21. Requests and obtains medical record data from referring offices and organizations, as needed. 22. Identifies and collects co-pays/deductibles based on insurance eligibility information and/or EMC uninsured cash discount quotes for emergency and outpatient services; provides patient with receipt of payment, if applicable. 23. Coordinates with clinical staff to obtain medical records to submit to HMO insurance, if applicable. 24. Contacts patients to schedule annual Medicare wellness visits and annual HMO physicals in collaboration with nurse, if applicable. 25. Covers front desk duties; answers phones, retrieves voicemail messages and returns calls timely and appropriately, if applicable. 26. Performs other duties as assigned.

Medical Assistant/Surgery Scheduler

Eisenhower Health Rancho Mirage, CA

$21.75 - $33.04 / hour

Default Work Shift: Day (United States of America) Hours: 40 Salary range: $21.75 - $33.04 Schedule: Full Time Shift Hours: 8 Hour employee Department: Cardiothoracic Surgery Clinic Job Objective: Coordinates the care of the patient from escorting patient to exam room, performing vital signs, preparing patient for exam and discharge and ensures the accurate documentation of patient care activity. Schedules surgeries/procedures across multiple department and facilities providing timely, efficient and customer friendly service. Accurately captures the need for other scheduled services or needs associated with the scheduled case and communicates appropriately. Job Description: Education: Required: High school diploma, GED or higher level degree and Medical Assistant course completion if hired after March 1, 2025 Licensure/Certification: Required: American Heart Association BLS Preferred: Medical Assistant Certification Experience: Required: Two (2) years of experience in a medical practice/clinic or scheduling in healthcare Reports To: Manager, Director or Chief Administrative Officer Supervises: N/A Ages of Patients (as assigned): Adolescent, Adult, Geriatric Blood Borne Pathogens: Minimal/ No Potential Skills, Knowledge, Abilities: Ability to adapt quickly to changing priorities and unexpected situations, Ability to communicate and interpret using medical terminology, Ability to create a welcoming environment for patients and visitors, demonstrating empathy and respect in all interactions, Ability to effectively communicate in a positive and professional manner, Ability to handle difficult and stressful situations in a calm and professional manner, Ability to operate general office equipment (i.e., computer, printer, scanner, telephone, etc.), Ability to organize information or data to facilitate easy retrieval and use, Ability to successfully complete training orientation program(s) and competencies, Ability to use Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) and other relevant software applications, Basic knowledge of insurances, including eligibility and benefit coverage, and other relevant information, Critical thinking skills, Knowledge of Epic scheduling, registration and communication tools, Self-starter; driven to take action without needing prompting, Written and verbal communication skills Essential Responsibilities 1. Demonstrates compliance with Code of Conduct and compliance policies, and takes action to resolve compliance questions or concerns and report suspected violations. 2. Assists patients to exam/procedure rooms; obtains medical and social history, vital signs, height and weight, allergy information, medication reconciliation information and records data in electronic health record (EHR); records information accurately and timely in EHR. 3. Assists providers by ensuring that appropriate preparation, examination and diagnostic testing occur without error and without delay. 4. Processes patient referrals to other provider offices. 5. Prepares patient electronic medical record (EMR) charts timely and accurately. 6. Gathers reports, labs, studies or other data pertinent to upcoming patient appointments. 7. Places order for films, labs and other studies as appropriate, timely and accurately. 8. Collaborates with patient scheduling and schedules patients as needed. 9. Answers all patient questions and requests timely and appropriately. 10. Faxes and copies necessary information to insurance companies, other provider offices and facilities as necessary. 11. Responds to patient pharmacy requests in collaboration with providers. 12. Answers phones, retrieves voicemail messages and returns calls timely and appropriately. 13. Maximizes use of free time between patients by cleaning and stocking rooms, copying documents and filing; assists with medical and office supplies inventory and/or ordering. 14. Obtains provider or patient signatures on appropriate documents. 15. Accepts responsibilities only within scope of practice. 16. Maintains and practices professional boundaries with all patient interactions. 17. Schedules surgery/procedures with assigned physician at appropriate facility or department; initial scheduling and rearranging surgical patients based on surgeon preference and/or facility needs; lifts surgeon blocks to improve utilization of time. 18. Verifies insurance and authorizations for surgeries. 19. Audits patient charts for completeness/accuracy prior to scheduling with appropriate facility or department. 20. Schedules accurately to prevent operative/procedural delays and case cancellations. 21. Captures physician requests for scheduling STAT cases and attempts to complete within 72 hours. 22. Acts as liaison to patient during the scheduling process providing and communicating information on surgical/procedural date/time, itinerary, maps/directions and important information necessary for a positive experience. 23. Arranges pre- and post-operative appointments for assigned patients. 24. Processes patient communication; written, verbal, patient consults, data input, problem delegation/resolution and process improvement. 25. Organizes work time in order complete tasks in assigned timeframe; identifies and escalates issues as appropriate, to leader in a timely manner. 26. Schedules interviews for appropriate departments prior to intervention/surgery, if applicable. 27. Acts as revenue custodian by accurately completing and processing case updates, procedures and supply charges for assigned department(s), if applicable. 28. Performs other duties as assigned.

Medical Assistant

Eisenhower Health Rancho Mirage, CA

$23 / hour

Default Work Shift: Day (United States of America) Hours: 0 Salary range: $23.00 Schedule: Per Diem Shift Hours: 8 Hour employee Department: Hematology Oncology (LCCC) Job Objective: Coordinates the care of the patient from escorting patient to exam room, performing vital signs, preparing patient for exam and discharge and ensures the accurate documentation of patient care activity. Job Description: Education: Required: High school diploma, GED or higher level degree and Medical Assistant course completion if hired after March 1, 2025 Licensure/Certification: Required: American Heart Association BLS Preferred: Medical Assistant Certification Experience: Preferred: Healthcare experience Reports To: Manager, Director or Chief Administrative Officer Supervises: N/A Ages of Patients: Neonate/Infant, Pediatric, Adolescent, Adult, Geriatric Blood Borne Pathogens: High Potential Skills, Knowledge, Abilities: Ability to adapt quickly to changing priorities and unexpected situations, Ability to communicate and interpret using medical terminology, Ability to create a welcoming environment for patients and visitors, demonstrating empathy and respect in all interactions, Ability to effectively communicate in a positive and professional manner, Ability to handle difficult and stressful situations in a calm and professional manner, Ability to operate general office equipment (i.e., computer, printer, scanner, telephone, etc.), Ability to organize information or data to facilitate easy retrieval and use, Ability to use Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) and other relevant software applications, Critical thinking skills, Self-starter; driven to take action without needing prompting, Written and verbal communication skills Essential Responsibilities 1. Demonstrates compliance with Code of Conduct and compliance policies, and takes action to resolve compliance questions or concerns and report suspected violations. 2. Assists patients to exam/procedure rooms; obtains medical and social history, vital signs, height and weight, allergy information, medication reconciliation information and records data in electronic health record (EHR); records information accurately and timely in EHR. 3. Assists providers by ensuring that appropriate preparation, examination and diagnostic testing occur without error and without delay. 4. Processes patient referrals to other provider offices. 5. Prepares patient electronic medical record (EMR) charts timely and accurately. 6. Gathers reports, labs, studies or other data pertinent to upcoming patient appointments. 7. Places order for films, labs and other studies as appropriate, timely and accurately. 8. Collaborates with patient scheduling and schedules patients as needed. 9. Answers all patient questions and requests timely and appropriately. 10. Faxes and copies necessary information to insurance companies, other provider offices and facilities as necessary. 11. Responds to patient pharmacy requests in collaboration with providers. 12. Answers phones, retrieves voicemail messages and returns calls timely and appropriately. 13. Maximizes use of free time between patients by cleaning and stocking rooms, copying documents and filing; assists with medical and office supplies inventory and/or ordering. 14. Obtains provider or patient signatures on appropriate documents. 15. Accepts responsibilities only within scope of practice. 16. Maintains and practices professional boundaries with all patient interactions. 17. Performs other duties as assigned.

Medical Assistant - Ear Nose Throat/OHNS

Carle Health Champaign, IL

$17.12 - $27.73 / hour

Overview The Medical Assistant I maintains department patient care supplies, ensures timely flow of patients, and assists physicians and nurses to provide optimal care to patients and families. Qualifications Certifications: Basic Life Support (BLS) within 30 days - American Heart Association (AHA) Education: H.S. Diploma/GED (Required) Responsibilities Perform routine direct patient care duties to assist medical and nursing staff with patient examinations and treatment. Maintain patient care environments and supplies to ensure patient privacy and safety. Room patients and obtain vital signs. Clean and prepare exam rooms between patient visits. Set up scope towers and clean scopes following procedures. Clean, sterilize, and package instruments for transport to Sterile Processing Department (SPD). Set up and assist with procedures including biopsies, tube placements, chemical cautery, and other clinical interventions. About Us Find it here. Discover the job, the career, the purpose you were meant for. At Carle Health, we're committed to fostering a workplace where every team member feels valued, respected and empowered, where passion and purpose come together to positively impact the lives of our patients and our communities. Find it all at Carle Health. Our more than 17,000 team members and providers work together to support patient care across central and southeastern Illinois. We’ve grown to include seven, award-winning hospitals across eight hospital campuses and a multispecialty provider group with more than 1,500 doctors and advanced practice providers. We’re developing the next generation of providers and healthcare professionals through Carle Illinois College of Medicine, the world’s first engineering-based medical school, and Methodist College. Carle Foundation Hospital, Carle Physicians Group, Carle Hoopeston Regional Health Center, Carle BroMenn Medical Center including Carle Eureka Hospital and associated Carle Health Medical Group clinics all hold Magnet® with Distinction designation, the nation’s highest honor for nursing care granted by the American Nurses Credentialing Center (ANCC). Carle Health Methodist Hospital, Carle Health Proctor Hospital and Carle Health Pekin Hospital all hold the exclusive Magnet® designation. We offer opportunities in several communities throughout central Illinois with potential for growth and life-long careers at Carle Health. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. Carle Health participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization. | For more information: human.resources@carle.com. Compensation and Benefits The compensation range for this position is $17.12per hour - $27.73per hour. This represents a good faith minimum and maximum range for the role at the time of posting by Carle Health. The actual compensation offered a candidate will be dependent on a variety of factors including, but not limited to, the candidate’s experience, qualifications, location, training, licenses, shifts worked and compensation model. Carle Health offers a comprehensive benefits package for team members and providers. To learn more visit careers.carlehealth.org/benefits.

Medical Assistant - Primary Care - Oakmont - Full Time

Allegheny Health Network Oakmont, PA

Company : Allegheny Health Network Job Description : GENERAL OVERVIEW: Under the direction of the provider and as a member of the health care team, assists in coordinating the examination, treatment and health care planning for patients. Assists with other office functions to support patient care and office operations. Follows all established protocols, policies, procedures and standardized workflows. ESSENTIAL RESPONSIBILITIES: Using the team based approach, assists in the coordination of patient care under supervision of the health care provider. Prepares and rooms patients within the clinical practice setting according to standardized work flows. Accurately obtains patient vital signs, documents patient information, patient history, tobacco, and medication screening. May assist in the administration of depression screening tools. Completes annual wellness visit screenings. Reviews, updates and screens medication list in the EHR. Reviews social history with patient and updates record. If applicable, pends/''cues up'' orders for required age appropriate screenings, patient prescriptions, refills, or other orders based on AHN approved protocols. Performs back office testing following approved AHN protocols and policies. Assists providers with examination and procedures. May serve as a scribe with additional training. Provides follow up with patients at designated intervals via patient's preferred method (telephone, electronic, written) in accordance with provider instructions. Notifies patients of test results under the direction of provider in a timely manner. Prepares exam room for patient visit. Ensures adequate inventory of medical supplies. Ensures all patient treatment areas are at all times stocked with the appropriate supplies using established inventory standards. Cleans and sterilizes instruments per established AHN approved policy and manufacturer's guidelines. Accurately performs lab controls and equipment checks as assigned. Administers and accurately documents medications in accordance with policy and safe practice. Documents accurately in the electronic health record (EHR) according to established standards and work flows. Accurately performs clerical office functions and other duties as assigned. May require floating/travel between physician office locations. QUALIFICATIONS: Minimum High School / GED or Completion of a Medical Assistant Program Certification Requirements: Employees who have: graduated from a medical assistant program within five years OR proof of one year of work experience as a medical assistant in the last three years must complete certification training and/or attempt testing within 30 days of hire and must obtain certification within 120 days of hire. Accepted Medical Assistant Certification (NHA, AAMA, AMT, NCCT, AMCA) Employees who have not met the above certification criteria may have the opportunity to sit for a company proctored certification exam when qualified . Preferred Associate's Degree Additional Employment Requirements: CPR – American Heart Association Act 34 Criminal Background Clearance Certificate Act 33 Child Abuse Clearance Certificate Act 73 FBI Fingerprinting Criminal Background Clearance Certificate Disclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job. Compliance Requirement : This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies. As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy. Furthermore, it is every employee’s responsibility to comply with the company’s Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements. Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law. California Consumer Privacy Act Employees, Contractors, and Applicants Notice