Medical Assistant - Homeless Healthcare

Overview: The Medical Assistant – Homeless Healthcare Services supports the delivery of high-quality, patient-centered care in clinic, mobile, and community-based settings. This position provides clinical and administrative support to patients experiencing barriers to care, including individuals experiencing homelessness or who are otherwise underserved. The role requires flexibility, strong communication skills, and a commitment to health equity, safety, teamwork, and trauma-informed care in dynamic healthcare environments. The Medical Assistant works closely with interdisciplinary care teams, community partners, and patients to support access to healthcare services, continuity of care, and patient engagement across the homelessness continuum. Services may be provided in brick-and-mortar clinics, mobile healthcare units, shelters, street outreach settings, and other community-based environments. Responsibilities: JOB FUNCTIONS Essential Functions: Provides patient care and clinical support in clinics, mobile healthcare units, street outreach settings, and community-based care environments, including travel between care locations as needed. Collaborates with clinical teams, supervisory staff, and community partners to support outreach and engagement efforts for vulnerable patient populations. Participates in daily huddles, interdisciplinary care coordination activities, staff meetings, trainings, and educational opportunities. Registers patients, verifies demographic and insurance information, manages in-basket tasks, responds to patient portal messages, and documents encounters accurately within the electronic health record. Supports patients in accessing healthcare services and community resources by coordinating with care teams and community partners to address barriers to care. Performs duties within scope and Standing Delegation Orders, including administering medications and vaccines, assisting with exams and procedures, collecting specimens, performing EKGs, phlebotomy, and CLIA-waived testing. Maintains patient care areas, supplies, medications, vaccines, and clinical equipment in accordance with infection prevention and organizational standards. Conducts outreach and follow-up activities to support continuity of care, completion of care gaps, referrals, diagnostic testing, scheduling, transportation coordination, and other patient support needs. Communicates respectfully and professionally with patients, families, community partners, and team members while maintaining patient confidentiality. Supports safe and efficient clinic workflows, including pre-visit planning, rooming, and visit wrap-up activities. Utilizes trauma-informed approaches and de-escalation techniques to support patients exhibiting escalated or disruptive behaviors while maintaining safety. Maintains compliance with all regulatory, accreditation, organizational, HIPAA, and Joint Commission standards. Participates in quality improvement and process improvement initiatives to support patient care and operational effectiveness. Performs other duties as assigned. Knowledge, Skills and Abilities: Demonstrated knowledge of medical assistant duties and the ability to perform clinical and administrative responsibilities accurately and efficiently. Proficiency in using computers and electronic health record systems for documentation, scheduling, and data entry. Strong verbal and written communication skills with the ability to interact effectively with patients, families, and interdisciplinary care teams. Ability to build positive relationships and provide excellent customer service in team-based care environments. Ability to work effectively with diverse and vulnerable populations while demonstrating professionalism, empathy, cultural humility, and respect. Commitment to providing compassionate, trauma-informed, and patient-centered care. Strong organizational and problem-solving skills with the ability to adapt in dynamic or nontraditional care settings. Ability to support safe, equitable, and inclusive care environments that promote positive patient experiences and health outcomes. Qualifications: QUALIFICATIONS: Education: High School Diploma or equivalent (higher degree accepted)- Required Completion of accredited Medical Assistant program - Required Work Experience: 1 year Clinical experience -Required Licenses and Certifications: CPR/BLS Certification-Required through American Heart Assoc or Red Cross Upon Hire -Required Texas Driver's License Valid Texas state drive’s license and acceptable driving record Upon Hire -Required Medical Assistant Certification Nationally Certified Medical Assistant Upon Hire -Required

CMA

Outpatient

Full-time

1 week ago

Medical Assistant

CommUnityCare Health Centers Hancock, TX

Overview: In collaboration with patients, families (as defined by the patient) and staff across all disciplines and departments is responsible for performing selected clinical duties including administrative/clerical duties, basic patient care and/or performing administrative tasks associated with patient intake. Responsibilities: Essential Duties: • Accurately interview patient and record patient history and measure and record vital signs such as height, weight, BMI, head circumference, current medications, pulse oximetry level and patient comfort level. • Verify patient information such as, but not limited to demographics, insurance, vitals and medications; complete intake process including verifying and entering patient data into EHR/EPM. • Perform duties such as greeting and assisting patients in a courteous and professional manner, answer telephone and provide information as necessary, verify patient information, etc. • Collect, perform, document, and report results of CLIA waived lab tests including, but not limited to: urine dip, pregnancy tests, finger stick blood glucose levels, fecal occult blood tests, rapid influenza tests, and rapid strep tests. • Collect, prepare and document specimen collection including, but not limited to: blood, urine, stool, and sputum. • Perform clinical duties as assigned including, but not limited to: preparing patients for examinations and /or treatments, assisting provider with exams or procedures, setting up exam or procedure rooms, and preparing instruments for sterilization. • Complete pre visit planning to support the clinical visit. • Administer medications per CUC formulary. • Perform medical acts as prescribed by Standing Delegation Orders. • Dismiss patient at end of clinic visit including completing the orders documented in the orders module, tasks, and patient plan. • Participate in orientation of new employees and attend mandatory meetings. • Work as a team member, interacting with staff, patients and providers to communicate and coordinate patient care and work flow effectively. • Coordinate and manage patient care including communicating test results to patient, assist with pre-certifications, referrals, authorizations, prescriptions and scheduling of patients for clinic, hospital and other ancillary medical treatments and tests. Follow up on diagnostic test to ensure that test have been completed and documentation is completed in EHR. • Perform surveillance programs to include but not limited to complete medical records including labs, authorizations, X-Rays, hospital records and any previous care pertaining to each patient visit • Maintain a clean, functional environment including cleaning and disinfection of equipment, exam rooms and storage areas as per CUC guidelines • As assigned, may serve as a scribe accurately and thoroughly document medical visits and procedures as they are being performed by the provider, including but not limited to the following duties: o Patient medical history and physical exam, o Procedures and treatments performed by healthcare professionals, including nurses and physician assistants. o Patient education and explanations of risks and benefits. o Provider-dictated diagnoses, prescriptions and instructions for patient or family members for self-care and follow-up o Prepare referral letters as directed by the provider • Perform other duties as assigned. Qualifications: MINIMUM EDUCATION: • Graduation from high school or equivalent. • Medical Assistant Diploma and/or National Medical Assistant Certification verifying graduation from a Medical Assistant Program or equivalent military healthcare experience. MINIMUM EXPERIENCE: • Completion of a medical assistant externship REQUIRED CERTIFICATIONS/LICENSURE: Current Health Care Provider Cardiopulmonary Resuscitation (CPR) certification through American Heart Association or American Red Cross. Will be required to maintain a current CPR certification during employment.

Medical Assistant

CommUnityCare Health Centers Hancock, TX

Overview: In collaboration with patients, families (as defined by the patient) and staff across all disciplines and departments is responsible for performing selected clinical duties including administrative/clerical duties, basic patient care and/or performing administrative tasks associated with patient intake. Responsibilities: Essential Duties: • Accurately interview patient and record patient history and measure and record vital signs such as height, weight, BMI, head circumference, current medications, pulse oximetry level and patient comfort level. • Verify patient information such as, but not limited to demographics, insurance, vitals and medications; complete intake process including verifying and entering patient data into EHR/EPM. • Perform duties such as greeting and assisting patients in a courteous and professional manner, answer telephone and provide information as necessary, verify patient information, etc. • Collect, perform, document, and report results of CLIA waived lab tests including, but not limited to: urine dip, pregnancy tests, finger stick blood glucose levels, fecal occult blood tests, rapid influenza tests, and rapid strep tests. • Collect, prepare and document specimen collection including, but not limited to: blood, urine, stool, and sputum. • Perform clinical duties as assigned including, but not limited to: preparing patients for examinations and /or treatments, assisting provider with exams or procedures, setting up exam or procedure rooms, and preparing instruments for sterilization. • Complete pre visit planning to support the clinical visit. • Administer medications per CUC formulary. • Perform medical acts as prescribed by Standing Delegation Orders. • Dismiss patient at end of clinic visit including completing the orders documented in the orders module, tasks, and patient plan. • Participate in orientation of new employees and attend mandatory meetings. • Work as a team member, interacting with staff, patients and providers to communicate and coordinate patient care and work flow effectively. • Coordinate and manage patient care including communicating test results to patient, assist with pre-certifications, referrals, authorizations, prescriptions and scheduling of patients for clinic, hospital and other ancillary medical treatments and tests. Follow up on diagnostic test to ensure that test have been completed and documentation is completed in EHR. • Perform surveillance programs to include but not limited to complete medical records including labs, authorizations, X-Rays, hospital records and any previous care pertaining to each patient visit • Maintain a clean, functional environment including cleaning and disinfection of equipment, exam rooms and storage areas as per CUC guidelines • As assigned, may serve as a scribe accurately and thoroughly document medical visits and procedures as they are being performed by the provider, including but not limited to the following duties: o Patient medical history and physical exam, o Procedures and treatments performed by healthcare professionals, including nurses and physician assistants. o Patient education and explanations of risks and benefits. o Provider-dictated diagnoses, prescriptions and instructions for patient or family members for self-care and follow-up o Prepare referral letters as directed by the provider • Perform other duties as assigned. Qualifications: MINIMUM EDUCATION: • Graduation from high school or equivalent. • Medical Assistant Diploma and/or National Medical Assistant Certification verifying graduation from a Medical Assistant Program or equivalent military healthcare experience. MINIMUM EXPERIENCE: • Completion of a medical assistant externship REQUIRED CERTIFICATIONS/LICENSURE: Current Health Care Provider Cardiopulmonary Resuscitation (CPR) certification through American Heart Association or American Red Cross. Will be required to maintain a current CPR certification during employment.

Medical Assistant - Multi Specialty

CommUnityCare Health Centers Rosewood, TX

Overview: The Medical Assistant (MA) – Multi-Specialty position presents an exciting opportunity for Medical Assistants to expand their knowledge and skill set in a Multi-Specialty Clinic environment. Under direction of licensed medical and/or licensed nursing personnel, the Medical Assistant takes a central role in the delivery of health care for patients performing a variety of patient care duties in a Multi-Specialty clinic. The Medical Assistant collaborates with other professional disciplines to ensure effective and efficient patient care delivery and the achievement of desired patient outcomes. Our team of Medical Assistants model a commitment to the organization’s vision/mission/values to support an unparalleled patient experience and positive clinical outcomes. Responsibilities: Essential Duties: • Collaborates with the patient’s care team including, primary care team, specialists, home care, hospital team, and any others involved with the patient’s care to optimize clinical outcomes. • Works as a team member, interacting with staff, patients, and providers to communicate and coordinate patient care and workflow effectively. • Improves the patient experience by completing pre-visit planning including reviewing notes from the previous visit and ensuring that results are documented (e.g., pre-visit lab results, diagnostic tests, pathology reports, other physician notes from a referral). Identifying whether any further information such as hospital discharge notes, emergency notes, etc. are available to maximize the patient and Provider face-to-face visit. • Enhances the patient experience by practicing AIDET during each patient interaction. • Rooms patients consistent with standardized workflow including verifying patient information, utilizing two-patient identifiers, documenting chief complaint and reason for visit, vital signs, BMI, pulse oximetry level as necessary, patient comfort level, medication list, allergies, smoking history, and other information as required. • As required and competency validated, performs appropriate, EKG, spirometry, point of care testing, specimen collection, staple and suture removal, wound care, toenail cutting, equipment cleaning/reprocessing and other requested procedures. • Performs clinical duties as assigned and competency validated in accordance with Standing Delegation Orders including, but not limited to: administering medications, immunizations, setting up exam or procedure rooms, preparing patients for examinations and /or treatments, assisting provider with exams or procedures, cleaning and disinfection of equipment, exam rooms and storage, stocking exam rooms, perform quality control checks on equipment as per manufacturer guidelines. • Dismisses patient at end of clinic visit including completing the orders, tasks, delivering patient education, scheduling follow up appointments, and reviewing the patient plan. • Enhances the patient experience by performing in-basket management, addressing MyChart messages, assisting with pre-certifications, referrals, authorizations, and scheduling of patients for clinic, hospital and other ancillary medical treatments and tests. • Respects patient confidentiality at all times and treats patients with courtesy and respect. • Collaborates, communicates respectfully and professionally with all members of the care team in providing patient-centered care and regarding processes and clinical issues. • Develops and maintains favorable internal relationships, partnerships with co-workers, including managers, clinical support staff, providers, and business office staff. • Participates in daily patient care (unit) huddles. • Participates in continuous quality improvement projects in order to better serve the patient, family and healthcare system to improve the quality of service provided. • Attends staff meetings and education offerings both in person and via teleconference/online as required. • Supports organizational initiatives to promote and maintain a strong positive workplace culture. • Performs other duties as assigned Knowledge/Skills/Abilities:  Demonstrated knowledge of activities associated with the delivery of quality Medical Assistant duties.  High level of skill at building relationships and providing excellent customer service.  Strong attention to detail and accuracy.  Ability to utilize computers for data entry and information retrieval.  Excellent verbal and written communication skills Qualifications: MINIMUM EDUCATION: Graduation from high school or equivalent Medical Assistant Diploma and/or National Medical Assistant Certification Graduation from an accredited Medical Assistant Program or equivalent military healthcare experience MINIMUM EXPERIENCE: • Completion of a Medical Assistant externship REQUIRED CERTIFICATIONS/LICENSURE: Holds and maintains these certifications as a professional. Lapsing/expiration of these certifications/licensure will result in suspension of work: 1. Basic Life Support (BLS) - Obtained through approved American Heart Association or Red Cross. PREFERRED EXPERIENCE: • One (1) of Medical Assistant experience preferably in an ambulatory clinic setting with Specialty services • Experience with Epic.

Medical Assistant

CommUnityCare Health Centers Gracy Woods, TX

Overview: In collaboration with patients, families (as defined by the patient) and staff across all disciplines and departments is responsible for performing selected clinical duties including administrative/clerical duties, basic patient care and/or performing administrative tasks associated with patient intake. Responsibilities: Essential Duties: • Accurately interview patient and record patient history and measure and record vital signs such as height, weight, BMI, head circumference, current medications, pulse oximetry level and patient comfort level. • Verify patient information such as, but not limited to demographics, insurance, vitals and medications; complete intake process including verifying and entering patient data into EHR/EPM. • Perform duties such as greeting and assisting patients in a courteous and professional manner, answer telephone and provide information as necessary, verify patient information, etc. • Collect, perform, document, and report results of CLIA waived lab tests including, but not limited to: urine dip, pregnancy tests, finger stick blood glucose levels, fecal occult blood tests, rapid influenza tests, and rapid strep tests. • Collect, prepare and document specimen collection including, but not limited to: blood, urine, stool, and sputum. • Perform clinical duties as assigned including, but not limited to: preparing patients for examinations and /or treatments, assisting provider with exams or procedures, setting up exam or procedure rooms, and preparing instruments for sterilization. • Complete pre visit planning to support the clinical visit. • Administer medications per CUC formulary. • Perform medical acts as prescribed by Standing Delegation Orders. • Dismiss patient at end of clinic visit including completing the orders documented in the orders module, tasks, and patient plan. • Participate in orientation of new employees and attend mandatory meetings. • Work as a team member, interacting with staff, patients and providers to communicate and coordinate patient care and work flow effectively. • Coordinate and manage patient care including communicating test results to patient, assist with pre-certifications, referrals, authorizations, prescriptions and scheduling of patients for clinic, hospital and other ancillary medical treatments and tests. Follow up on diagnostic test to ensure that test have been completed and documentation is completed in EHR. • Perform surveillance programs to include but not limited to complete medical records including labs, authorizations, X-Rays, hospital records and any previous care pertaining to each patient visit • Maintain a clean, functional environment including cleaning and disinfection of equipment, exam rooms and storage areas as per CUC guidelines • As assigned, may serve as a scribe accurately and thoroughly document medical visits and procedures as they are being performed by the provider, including but not limited to the following duties: o Patient medical history and physical exam, o Procedures and treatments performed by healthcare professionals, including nurses and physician assistants. o Patient education and explanations of risks and benefits. o Provider-dictated diagnoses, prescriptions and instructions for patient or family members for self-care and follow-up o Prepare referral letters as directed by the provider • Perform other duties as assigned. Qualifications: MINIMUM EDUCATION: • Graduation from high school or equivalent. • Medical Assistant Diploma and/or National Medical Assistant Certification verifying graduation from a Medical Assistant Program or equivalent military healthcare experience. MINIMUM EXPERIENCE: • Completion of a medical assistant externship REQUIRED CERTIFICATIONS/LICENSURE: Current Health Care Provider Cardiopulmonary Resuscitation (CPR) certification through American Heart Association or American Red Cross. Will be required to maintain a current CPR certification during employment.

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