CMA jobs in Cleveland Heights, OH

CMA Jobs in Cleveland Heights, OH

Caregiver Med Passer - CMA ($500-$1000 Sign-on Bonus)

New Perspective Beachwood Commons in Beachwood, OH is seeking experienced night shift Caregiver Med Passers! The Caregiver Med Passer , is responsible for providing the highest degree of quality care and services by administering medication and treatments in a safe organized manner. This includes administration of medications, documentation of medication administration and resident care while demonstrating New Perspective Senior Living’s Mission and Values in accordance with federal, state and local standards and regulations. This opportunity is a perfect fit for compassionate individuals looking to make a difference in the lives of others. We offer opportunities for training, advancement, education financial assistance, bonuses, and much more. Within the first 30 days upon your hire date, you will be required to learn and properly perform the Caregiver responsibilities and successfully complete the Med Passer training requirements. Upon completion of these requirements, you will become our next qualified Med Passer on the team. **REQUIRED: previous Med Passer experience to qualify for the 30-day Med Passer offer. Shift Type: Part-time First shift/Overnights Rotating weekends and holidays When you join our team, you’ll gain: Referral Bonus – Earn a bonus each time we hire a new team member referred by you. Flexible Scheduling – Partner with your manager to create your ideal schedule. Full-time, Part-time or PRN – What works best for you? We want to make it happen! Tuition Assistance – We invest in our team members’ development to promote within. Share your career goals with us! Leadership Support – We will give you the resources, training, and guidance to be successful in your current and future roles. Your success is our success! Collaborative & Inclusive Work Culture – We value all of our team members’ experiences and backgrounds, and we continue to build dynamic teams. We’re committed to listening to team members’ ideas in order to make some of the best improvements. Positive Impacts – You’ll make a difference by helping seniors live life on purpose! Responsibilities Reads and documents in all communication logs and informs the nurse when needed Effectively completes incident reports per company policy Accurately dispenses, passes medications & documents in the MAR, absent of errors Accurately assists residents with self-administration of medications Accurately counts narcotics in accordance with company policy Honors personhood by reading and knowing the Residents’ Life Stories Actively involved in the life enrichment program Is compliant with company training requirements Demonstrates a high level of safety and privacy of resident information in all work practices Champions “follow-through” on all delegated tasks from the Director of Wellness Assists residents in accordance with their individual service (care) plans to include: personal care and activities of daily living (eating, drinking, walking, and transferring) and use of adaptive equipment (hearing aids, glasses, and dentures) Complies with company Mission, Values, and Principles of Service, policies and procedures, and applicable laws Communicates and interacts in a professional, respectful, and hospitable manner with residents, families, and team members Qualifications High school diploma or equivalency required Active CMA Certification needed Must be at least 18 years of age Previous Med Passer experience required Ability to read, write, speak & understand the English language Ability to handle multiple priorities and tasks Ability to make decisions and act in the resident’s best interest Ability to react and remain calm in difficult situations Preferred Qualifications Certified Nursing Assistant (CNA) Previous experience working with seniors preferred and desire to serve and care for seniors Competent in organizational and time management skills Team Member Benefits & Perks* Medical, Dental, & Vision Insurance 401(k) with Company Match! Paid Time Off and Holidays Company-Paid Basic Life Insurance Voluntary Short-Term Disability Company-Paid Long-Term Disability Health Reimbursement Account/Health Savings Account Flexible Spending Accounts Education assistance - up to $5,000 per calendar year! Leadership Development & Career Advancement Real-time Access to Earned Wages Referral Bonuses Employee Assistance Program *Benefits vary by full-time, part-time, and PRN status. OUR HIRING PROCESS IS QUICK & EASY Step 1: Application (5-10 minutes) Apply for the position that matches your interest and let us know the best way to contact you. Step 2: Phone Screening (20 minutes) These quick introductions help us to learn more about your career goals and see if New Perspective is a good fit. Step 3: In-Person Interview (45 minutes) We want to learn more about you! Share your past work experiences and your future goals. You’ll also get to ask us questions, tour our community, and meet some of the team. Step 4: Job Offer If the role and community seem like a good fit, we’ll reach out with a job offer. Job offers may even be made at the time of your interview! New Perspective is an Equal Opportunity Employer.

CMA

Part-time

2 months ago

Caregiver Med Passer - CMA ($500-$1000 Sign-on Bonus)

New Perspective Beachwood, OH

New Perspective Beachwood Commons in Beachwood, OH is seeking experienced night shift Caregiver Med Passers! The Caregiver Med Passer , is responsible for providing the highest degree of quality care and services by administering medication and treatments in a safe organized manner. This includes administration of medications, documentation of medication administration and resident care while demonstrating New Perspective Senior Living’s Mission and Values in accordance with federal, state and local standards and regulations. This opportunity is a perfect fit for compassionate individuals looking to make a difference in the lives of others. We offer opportunities for training, advancement, education financial assistance, bonuses, and much more. Within the first 30 days upon your hire date, you will be required to learn and properly perform the Caregiver responsibilities and successfully complete the Med Passer training requirements. Upon completion of these requirements, you will become our next qualified Med Passer on the team. **REQUIRED: previous Med Passer experience to qualify for the 30-day Med Passer offer. Shift Type: Part-time Overnights Rotating weekends and holidays When you join our team, you’ll gain: Referral Bonus – Earn a bonus each time we hire a new team member referred by you. Flexible Scheduling – Partner with your manager to create your ideal schedule. Full-time, Part-time or PRN – What works best for you? We want to make it happen! Tuition Assistance – We invest in our team members’ development to promote within. Share your career goals with us! Leadership Support – We will give you the resources, training, and guidance to be successful in your current and future roles. Your success is our success! Collaborative & Inclusive Work Culture – We value all of our team members’ experiences and backgrounds, and we continue to build dynamic teams. We’re committed to listening to team members’ ideas in order to make some of the best improvements. Positive Impacts – You’ll make a difference by helping seniors live life on purpose! Responsibilities Reads and documents in all communication logs and informs the nurse when needed Effectively completes incident reports per company policy Accurately dispenses, passes medications & documents in the MAR, absent of errors Accurately assists residents with self-administration of medications Accurately counts narcotics in accordance with company policy Honors personhood by reading and knowing the Residents’ Life Stories Actively involved in the life enrichment program Is compliant with company training requirements Demonstrates a high level of safety and privacy of resident information in all work practices Champions “follow-through” on all delegated tasks from the Director of Wellness Assists residents in accordance with their individual service (care) plans to include: personal care and activities of daily living (eating, drinking, walking, and transferring) and use of adaptive equipment (hearing aids, glasses, and dentures) Complies with company Mission, Values, and Principles of Service, policies and procedures, and applicable laws Communicates and interacts in a professional, respectful, and hospitable manner with residents, families, and team members Qualifications High school diploma or equivalency required Active CMA Certification needed Must be at least 18 years of age Previous Med Passer experience required Ability to read, write, speak & understand the English language Ability to handle multiple priorities and tasks Ability to make decisions and act in the resident’s best interest Ability to react and remain calm in difficult situations Preferred Qualifications Certified Nursing Assistant (CNA) Previous experience working with seniors preferred and desire to serve and care for seniors Competent in organizational and time management skills Team Member Benefits & Perks* Medical, Dental, & Vision Insurance 401(k) with Company Match! Paid Time Off and Holidays Company-Paid Basic Life Insurance Voluntary Short-Term Disability Company-Paid Long-Term Disability Health Reimbursement Account/Health Savings Account Flexible Spending Accounts Education assistance - up to $5,000 per calendar year! Leadership Development & Career Advancement Real-time Access to Earned Wages Referral Bonuses Employee Assistance Program *Benefits vary by full-time, part-time, and PRN status. OUR HIRING PROCESS IS QUICK & EASY Step 1: Application (5-10 minutes) Apply for the position that matches your interest and let us know the best way to contact you. Step 2: Phone Screening (20 minutes) These quick introductions help us to learn more about your career goals and see if New Perspective is a good fit. Step 3: In-Person Interview (45 minutes) We want to learn more about you! Share your past work experiences and your future goals. You’ll also get to ask us questions, tour our community, and meet some of the team. Step 4: Job Offer If the role and community seem like a good fit, we’ll reach out with a job offer. Job offers may even be made at the time of your interview! New Perspective is an Equal Opportunity Employer.

CMA

Full-time

3 months ago

Medical Assistant

ArchWell Health Maple Heights, OH

$18 - $21 / hour

Job Summary: Core to the ArchWell Health approach is to have a robust clinical care team focused on the needs of our members. Care teams are responsible for delivering excellent and compassionate primary care and coordinating the care of our members with the broader healthcare delivery system. The Medical Assistant (MA) plays a critical role in supporting the PCP day-to-day and ensuring efficiency in the care provided to patients. MAs will work closely and collaboratively with their teammates to greet and room ArchWell Health members. S/he will be expected to assist in assessing patient’s health conditions, including performing routine diagnostic testing during appointments. The MA-Float may be asked to provide coverage outside of their primary center. Duties/Responsibilities: Conduct intake with patients, measuring and recording vital signs, patient interview, and medical history; perform examinations and routine screenings, ensuring patients are informed and all questions and concerns are addressed for each procedure. Critically listen and engage with patients throughout appointment, ensuring needs and/or changing in patient conditions are reported to PCP, specialists, and/or other clinical personnel. Perform all tasks with a hyper focus on patient experience, including processing of patient phone messages, including returning calls; routing calls to other team members as appropriate; calling patients to obtain and relay pertinent information for the physician. Change dressings, apply bandages, remove sutures and other first aid procedures; use CPR skills, when necessary, all under physician supervision. Ensure compliance with OSHA safety standards and conduct accurate, legal, and ethical documentation at all times. Provide health coaching to a defined group of patients to support healthy lifestyle choices; follows up with coached patients via weekly calls. Required Skills/Abilities: Must possess a high degree of emotional intelligence and integrity, driven and focused work ethic. Self-starter with the ability to think creatively and work effectively. Ability to work effectively with various seniorities and diverse populations including staff, providers, members, family members, insurance carriers, vendors and market leadership. Strong communicator that is customer oriented. Excellent critical reasoning, decision-making, and problem-solving skills to analyze situations, determine risks, and find solutions to prevent future issues and resolve recurring defects. Experience with claims/quality reports and analytical software packages. Proficient skills in Microsoft Office Suite products including Word, PowerPoint, Outlook and Excel plus a variety of other word-processing, spreadsheet, database, e-mail and presentation software. Ability to travel on occasion for company meetings. Education and Experience: High school diploma or equivalent education (GED) required. Graduation from a nationally accredited Medical Assistant program OR comparable healthcare vocational training (i.e. foreign-trained physician, paramedic, etc.) required. A minimum of 1 year work experience as a Medical Assistant. 6+months' phlebotomy experience is highly desired. BLS for Healthcare Providers required. EClinical Works or similar EMR experience. Experience working with geriatric patients is a plus. Embodies and serves as a role model of ArchWell Health’s Values: Be compassionate Strive for excellence Earn trust Show respect Stay resilient Always do the right thing About ArchWell Health: At ArchWell Health, we’re creating a community of caring designed to help our members stay healthy and engaged. By focusing on a strong provider-patient relationship, routine wellness, and staying active, our members enjoy a higher level of care and better quality of life after the age of 60. Everything we do is for seniors. We believe seniors should be heard, listened to, and given ample time by their physicians to live well later in life. Our value-based care model is designed to prevent illnesses while keeping members healthy and happy in every aspect of their life. We deliver best-in-class primary care at comfortable, accessible neighborhood centers where older adults can feel at home and become part of a vibrant, wellness-focused community. We’re passionate about caring for older adults and united by the belief that caring has the power to change everything for our members. ArchWell Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to their race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected classification.

Medical Assistant - Pediatrics

Cleveland Clinic Cleveland, OH

At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day. We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One. Job Title Medical Assistant - Pediatrics Location Westlake Facility Westlake Medical Office Building Department Ambulatory Operations Transition-Regional Operations Job Code C15016 Shift Variable Schedule 7:00am-8:00pm Job Summary Job Details Join the Cleveland Clinic team where you will work alongside passionate caregivers and provide patient-first healthcare. Here, you will receive endless support and appreciation while building a rewarding career with one of the most respected healthcare organizations in the world. Westlake Medical Office Building offers complete care for newborns, infants, children and adolescents. The pediatric department encourages the healthy growth and development of children by emphasizing the importance of healthy lifestyles and educating parents and children on safety and accident prevention. This team is available for problems that require prompt attention, such as fever, earaches and injuries, as well as preventive checkups, school physicals and immunizations. A caregiver in this position works Monday through Friday between the hours of 7:00am to 5:00pm. Rotations include evenings util 8:00pm and weekends. A caregiver who excels in this role will: Assist with performing screenings and treatments by gathering and updating information related to health maintenance, identifying medication changes, updating allergy information, collecting specimens, performing tests and documenting patient care. Monitor and communicate changes in patient condition. Maintain equipment, medical supplies and examination areas. Perform administrative/clerical duties, such as filing, reception, scheduling, data entry and patient registration. Minimum qualifications for the ideal future caregiver include: Graduate from an approved medical assisting program OR military training as a hospital Corpsman (HM), Combat Medic (68W) or Medical Service Technician (4N0X1) Completion of a clinical externship OR extensive clinical experience Basic Life Support (BLS) certification through the American Heart Association (AHA). If you do not hold this certification, you must obtain it during your new hire period Preferred qualifications for the ideal future caregiver include: Medical Assisting certification Successful completion of a Cleveland Clinic externship Our caregivers continue to create the best outcomes for our patients across each of our facilities. Click the link and see how we’re dedicated to providing what matters most to you: https://jobs.clevelandclinic.org/benefits-2/ Physical Requirements: Manual dexterity to operate office equipment. May require extended periods of standing, walking or sitting. Good visual acuity through normal or corrected vision. Light Work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly (Constantly: activity or condition exists 2/3 or more of the time) to move objects. Even though the weight lifted may be only a negligible amount, a job should be rated Light Work: (1) when it requires walking or standing to a significant degree; or (2) when it requires sitting most of the time but entails pushing and/or pulling of arm or leg controls; and/or (3) when the job requires working at a production rate pace entailing the constant pushing and/or pulling of materials even though the weight of those materials is negligible. Note: The constant stress and strain of maintaining a production rate pace, especially in an industrial setting, can be and is physically demanding of a worker even though the amount of force exerted is negligible. Personal Protective Equipment: Follows standard precautions using personal protective equipment as required. The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our tobacco free and drug free environment. All offers of employment are followed by testing for controlled substance and nicotine. All offers of employment are follwed by testing for controlled substances and nicotine. All new caregivers must clear a nicotine test within their 90-day new hire period. Candidates for employment who are impacted by Cleveland Clinic Health System's Smoking Policy will be permitted to reapply for open positions after one year. Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption. Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility. Please review the Equal Employment Opportunity poster . Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities

Medical Assistant - Family Medicine

Cleveland Clinic Rocky River, OH

At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day. We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One. Job Title Medical Assistant - Family Medicine Location Rocky River Facility Beachcliff Family Medicine Department Ambulatory Operations Transition-Regional Operations Job Code C15016 Shift Variable Schedule 8:00am-5:00pm/9:30am-7:00pm Job Summary Job Details Join the Cleveland Clinic team where you will work alongside passionate caregivers and provide patient-first healthcare. Here, you will receive endless support and appreciation while building a rewarding career with one of the most respected healthcare organizations in the world. The Family Medicine team is uniquely trained to care for patients as a whole person, regardless of age or sex. The cornerstone of Family Medicine is an ongoing, personal relationship between caregivers and patients to achieve the best possible health outcomes. Caregivers and patients work together to achieve the best possible health outcomes. A caregiver in this position works Monday through Friday from 8:00am to 5:30pm. Once a week there will be coverage needed until 7:30pm. Rotations include 1 weekend a month from 8:00am to 12:00pm. A caregiver who excels in this role will: Assist with performing screenings and treatments by gathering and updating information related to health maintenance, identifying medication changes, updating allergy information, collecting specimens, performing tests and documenting patient care. Monitor and communicate changes in patient condition. Maintain equipment, medical supplies and examination areas. Perform administrative/clerical duties, such as filing, reception, scheduling, data entry and patient registration. Minimum qualifications for the ideal future caregiver include: Graduate from an approved medical assisting program OR military training as a hospital Corpsman (HM), Combat Medic (68W) or Medical Service Technician (4N0X1) Completion of a clinical externship OR extensive clinical experience Basic Life Support (BLS) certification through the American Heart Association (AHA). If you do not hold this certification, you must obtain it during your new hire period Preferred qualifications for the ideal future caregiver include: Medical Assisting certification Successful completion of a Cleveland Clinic externship Prior Medical Asssitant experience Prior experience working with pediatric patients Our caregivers continue to create the best outcomes for our patients across each of our facilities. Click the link and see how we’re dedicated to providing what matters most to you: https://jobs.clevelandclinic.org/benefits-2/ Physical Requirements: Manual dexterity to operate office equipment. May require extended periods of standing, walking or sitting. Good visual acuity through normal or corrected vision. Light Work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly (Constantly: activity or condition exists 2/3 or more of the time) to move objects. Even though the weight lifted may be only a negligible amount, a job should be rated Light Work: (1) when it requires walking or standing to a significant degree; or (2) when it requires sitting most of the time but entails pushing and/or pulling of arm or leg controls; and/or (3) when the job requires working at a production rate pace entailing the constant pushing and/or pulling of materials even though the weight of those materials is negligible. Note: The constant stress and strain of maintaining a production rate pace, especially in an industrial setting, can be and is physically demanding of a worker even though the amount of force exerted is negligible. Personal Protective Equipment: Follows standard precautions using personal protective equipment as required. The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our tobacco free and drug free environment. All offers of employment are followed by testing for controlled substance and nicotine. All offers of employment are follwed by testing for controlled substances and nicotine. All new caregivers must clear a nicotine test within their 90-day new hire period. Candidates for employment who are impacted by Cleveland Clinic Health System's Smoking Policy will be permitted to reapply for open positions after one year. Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption. Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility. Please review the Equal Employment Opportunity poster . Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities

CMA

Full-time

9 months ago

Medical Assistant (Certified) III

Tidelands Health Cleveland, OH

Employee Type: Regular Work Shift: Day - 8 hour shift (United States of America) Join Team Tidelands and help people live better lives through better health! Medical Assistant (Certified) III Are you passionate about quality and committed to excellence? Consider joining our Tidelands Health team. As our region's largest health care provider, we are also one of our area's largest employers. More than 2,500 team members at more than 70 Tidelands Health locations bring our healing mission to life each day. A Brief Overview The Medical Assistant, Certified functions as an integral member of the interdisciplinary healthcare team in providing direct patient care. The Medical Assistant, Certified performs routine administrative and patient care supportive duties in a Health System medical practice that assist medical and/or nursing staff in the examination and treatment of patients and ensure the clinic/office runs smoothly. This job will also entail complex and specialized procedures across multiple EMR modules/platforms (i.e., Surgery, Interventional Radiology, Recurring Services, etc.) and coordinating multiple resources for patient services. Will also perform duties for prior authorization, referrals (incoming/outgoing), good faith estimates, and/or payment collections. Fully competent at performing the common tasks and responsibilities under general supervision, this is the full level of proficiency that all employees are expected to achieve. What you will do Accompanying patients to exam rooms, preparing patients for exams. Performing and documenting vital signs. Assisting with procedures. Preparing and administering medications with physician’s authorization, Performing EKGs. Using CPR skills when required. Drawing blood. providing patient education with regards to office policies, medication, and management of disease, home treatments, and special diets. Responsible for stocking exam rooms, cleaning rooms, cleaning instruments, disposing of biohazard waste according to OSHA standards, and performing accurate, legal, and ethical documentation at all times. Adhering to all HIPAA guidelines/regulations. Education Qualifications High School Diploma or equivalent Required Associate's Degree or Medical Terminology course completion Preferred Experience Qualifications At least three (3) years of related customer facing healthcare experience with at least one (1) year scheduling or preregistering patients Required Skills and Abilities Computer knowledge, required. Ability to demonstrate a high level of interpersonal skills required to interact with patients, patients’ families/visitors and clinical staff, including all levels of providers. Ability to perform with a high degree of accuracy and attention to detail. Must be able to work independently with limited supervision. Phlebotomy skills and experience, preferred. Licenses and Certifications Certified Clinical Medical Assistant - National Healthcareer Association Required or Medical Assistant - American Medical Technologist Required or National Certified Medical Assistant - National Center for Competency Testing Required or Certified Medical Assistant - American Association of Medical Assistants Required Basic Life Support Certified - American Heart Association is required within 30 days of hire. Recertification every two year Required Physical Demand Light Physical Demand The intent of this job description is to provide a representative and level of the types of duties and responsibilities that will be required of positions given this title and shall not be construed as a contract for employment nor a declaration of the total of the specific duties and responsibilities of any particular position. Employees may be directed to perform tasks other than those specifically presented in this description. Tidelands Health is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status. Tidelands Health is an equal opportunity employer (EOE). Tidelands Health does not discriminate against employees or applicants for employment on the basis of race, color, creed, religion, age, national origin, disability, marital status, veteran status, gender, genetic information, familial status, or any other legally protected status.

CMA

Other

2 years ago

Medical Assistant – PRN

Concentra Cleveland, OH

Overview Are you ready to take your career to new heights? At Concentra, you will be a vital member of our patient care team and play a crucial role in providing exceptional care to our patients. Our mission is to improve the health of America's workforce, one patient at a time. Join us at Concentra and see how your clinical competency and compassion can make a meaningful difference in the lives of the patients you serve. The Medical Support Specialist (MSS) is responsible for performing routine medical and testing procedures under direct supervision of the treating clinician as well as supports in other areas of the facility as needed including registration and referral management. This role requires efficient and accurate delivery of one-on-one patient care while thriving in a fast-paced environment. The MSS ensures that every patient is treated the with quality clinical care and receives an excellent patient experience from welcoming, respectful, and skillful colleagues. Responsibilities Perform Department of Transportation (DOT) and Non-DOT drug and alcohol testing Prepare patients for physical examinations, including taking vital signs and any required or requested ancillary testing including but not limited to vaccines and injections, phlebotomy, PFTs, audiogram testing and respirator fit testing Perform rapid screening tests (influenza, strep, mono, glucose, etc.) Assist providers during examination and treatment Responsible for performing routine medical procedures as ordered by treating clinician as well as triaging emergent patients as needed Prepare and assist clinician with procedure set up and injury care Apply bandages, dressings and splints as ordered by the treating clinician Dispense medications and DME as ordered by the treating clinician in accordance with state regulations Complete quality assurance activities on equipment and medical devices as well as testing processes used in the center Maintain supplies, clean rooms and equipment, and stock exam rooms Maintain and operate all medical devices and equipment, including calibration and record keeping in accordance with current policy and procedures Notify supervisor immediately if equipment is not functioning properly, supplies are needed, or facility is not operating as expected In partnership with center leadership, assist with patient flow and volume Keep patients informed of expected wait times during all aspects of the center visit Responsible for clerical tasks in both the front and back office associated with patient care and proper record keeping Ensure accuracy in documentation Perform front office duties: greet patients, obtain authorization, check in/out, communicate wait times, answer multi-line telephone system, and distribute employer results/paperwork as needed Follow HIPAA guidelines and safety rules Attend center staff meetings or huddles as required Assist in maintaining a neat, clean, and orderly appearance throughout the facility Complete any applicable training including but not limited to clinical competency training that occurs monthly This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Qualifications Education Level: Vocational/Technical/Business School Graduate of an accredited medical assistant program with completion of an externship highly preferred, OR at least one year of direct patient care experience as a medical assistant, OR military medical specialist experience (must meet credentials in the state of employment in accordance with state requirements and applicable regulations) Job-Related Experience Customarily has at least six months or more of medical assistant experience Knowledge of medical procedures and medical terminology Working knowledge of occupational medicine requirements (state specific) preferred Job-Related Skills/Competencies Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies Able to communicate both verbally and in writing in a clear, and professional manner Teamwork focus with peers and center leadership team; ability to maintain working relationship with all levels of colleagues Must participate in initial and ongoing training as required Obtain all certifications required of Medical Support Specialists including but not limited to Drug Screen Collection, Breath Alcohol Certification, Hair and Oral Fluids Collection Intermediate knowledge of Microsoft Office such as Word, Excel, Outlook and entry of data into various systems/applications Additional Data This job requires access to confidential and sensitive information, requiring ongoing discretion and secure information management. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Concentra is an Equal Opportunity Employer, including disability/veterans