CMA Jobs in Lincoln, CA

Clinical Concierge Medical Assistant (MA-C) - Urgent Care

About Indigo Urgent Care Indigo Urgent Care, a MultiCare Company, is the leading urgent care provider in the pacific northwest. With over 400,000 5-star reviews, Indigo is transforming health care through a truly people-centered approach to medicine. Our team is passionate about modernizing the health care experience by making it simpler, friendlier, and more accessible for all. With over 40 clinics across Washington and Idaho, and convenient virtual care services, Indigo delivers world-class health care when and where people need it most. Join our team as a Clinical Concierge Medical Assistant with Indigo. At Indigo, we embrace innovation and value input from our team members. We focus on what matters most— caring for the patients in the communities we serve. FTE: 0.9 Shift: Day Schedule: 8am-8pm (3 x 12-hour shifts) Unique Earning Potential , in addition to your base hourly rate: $2.50/hour Indigo Premium on top of base rate for all hours worked $1.75/hour X-Ray Certification Premium on top of base rate for all hours worked for employees who become trained and certified in X-Ray $1.25/hour Weekend Differential for staff who work weekend shifts Extra Shifts and Float incentives awarded when applicable Monthly Indigo Incentive Program , with a payout rate of up to $300/month What We Offer Excellent, robust benefits including a variety of medical, dental, and vision coverage plans to fit your needs with generous employer-paid contribution, life insurance, and short- and long-term disability Additional Total Rewards including a variety of retirement savings plans Career growth focuses on leadership pathways, mentor/preceptor opportunities, and tuition reimbursement program (100% of tuition and fees or up to $5,250 for full-time employees/$2,500 for part-time employees per year) Generous paid time off, including time off for extended illness and wellness program to support work/life balance, including dedicated mental health coaching and services *Benefits eligibility may depend on role and location, some exceptions may apply Position Summary The Clinical Concierge Medical Assistant is an incredible opportunity to expand your role in health care through performing clinical tasks and coordinating patient care within the MA-C license scope. As a Clinical Concierge Medical Assistant, you will work in high-collaboration with your team to ensure the best possible health care outcomes and patient experiences. You will support the unit through excellent patient customer service and clinic management assistance Responsibilities: You will collaborate with physicians, clinical staff, front office staff and clinic management to ensure comprehensive health care outcomes You will perform a variety of functions within the clinic setting requiring specialized knowledge and integration of available standards, resources, and data Advocate for ethical and holistic care promoting the autonomy, dignity, and health of patients from diverse ethnic and social backgrounds You will create and provide a safe and supportive environment for patients Requirements: Washington State Requirements: Washington State Medical Assistant-Certified (MA-C) Washinton State Medical Assistant Interim Certification acceptable for up to one year from issue date or until MA-C is issued. Current BLS Certification or may be obtained through an in-house training program, depending on assignment Minimum one (1) year experience in physician's office or other medical facility preferred Exceptions may be made for applicants currently in an externship or residency program with an active or pending WA DOH MA-R certification within 7 days of hire Washington State Medical Assistant- Certified (MA-C) license within 45 days of hire. Idaho State Requirements: Current CMA certification by AAMA, NHA or NCCT WA state MA-C license, or WA state MA-R license required with endorsed by Indigo within the first 30 days of employment Current BLS Certification or may be obtained through an in-house training program, depending on assignment Minimum one (1) year experience in physician's office or other medical facility preferred Exceptions may be made for applicants currently in an externship or residency program with an active or pending WA DOH MA-R certification within 7 days of hire A Better Way to Work in Health Care Flexible schedule: Make a positive difference in your community and have time and energy to pursue your passions outside of work. Team-based care model: Be part of a team that is dedicated to excellence - not only for our customers, but for each other. No patient panels. Modern clinic environment: Technology-enabled clinics designed for today’s clinician and clinical staff. Unique earning potential: Competitive compensation enhanced by volume incentives, customer experience bonuses, sign-on bonuses, tuition assistance, and more. Pay and Benefit Expectations We provide a comprehensive benefits package, including competitive salary, medical, dental and retirement benefits and paid time off. As required by various pay transparency laws, we share a competitive range of compensation for candidates hired into each position. The pay scale is $24.83 - $35.71 USD. However, pay is influenced by factors specific to applicants, including but not limited to: skill set, level of experience, and certification(s) and/or education. If this position is associated with a union contract, pay will be reflective of the appropriate step on the pay scale to which the applicant’s years of experience align. Associated benefit information can be viewed here .

Medical Assistant - MMF Podiatry

Marshall Medical Center Cameron Park, CA

$21 - $24.15 / hour

Department: MMF Podiatry Shift: Primarily Days (United States of America) Employee Type: Regular Per Diem Type (if applicable): Minimum Pay Range: $21.00 - $24.15 Job Description: POSITION SUMMARY The Medical Assistant of Marshall Medical Clinics works with providers and staff to ensure effective medical care is delivered to all patients in a timely, dignified, and caring manner. This position maintains the continuity of patient care in order to ensure the utmost patient satisfaction. The Medical Assistant will prepare patients for their examination/visit and assist the providers as needed; completes medication refills, lab result follow ups, referrals to specialists, patient callbacks, orders medical supplies, and cleans/sterilizes medical equipment and exam rooms. Medical Assistants of Marshall Medical Center will be expected to float to other clinics when needed and perform other duties as assigned to support the overall goals and achievements of all Marshall Medical Clinics. POSITION QUALIFICATIONS Education/Licensure/Certification: Completion of a Medical Assistant Program or previous Medical Assistant experience preferred. Current Basic Life Support (BLS) certification required. To qualify for Medical Assistant 2: Current Medical Assistant (MA) certification from the California Certified Medical Assistant Board (CCMA) or the National American Association of Medical Assistants (AAMA) required or an approved certifying body required. Knowledge: Previous experience with injections, EKG’s, medication administration and/or taking vital signs required. Basic computer/data entry and electronic medical record (EMR) experience required. Knowledge of medical terminology, patient/family health education required. Skills: Accurate and clear clinical documentation in Electronic Medical Record. Excels in verbal and written interpersonal communication skills. Strong organizational skills and the ability to reprioritize work demands as needed. Possesses a pleasant and friendly demeanor and ability to maintain a positive and team oriented attitude. Comfortable with regularly verifying and processing insurance eligibility and obtaining authorization requests, including verifying personal credentials with external partners to obtain this information (e.g., ID.me for identity verification for VA insurance coordination).

Medical Assistant- MMF Family Med CP

Marshall Medical Center Cameron Park, CA

$21 - $24.15 / hour

Department: MMF Marshall Family Medicine - CP Shift: Primarily Days (United States of America) Employee Type: Regular Per Diem Type (if applicable): Minimum Pay Range: $21.00 - $24.15 Job Description: POSITION SUMMARY The Medical Assistant of Marshall Medical Clinics works with providers and staff to ensure effective medical care is delivered to all patients in a timely, dignified, and caring manner. This position maintains the continuity of patient care in order to ensure the utmost patient satisfaction. The Medical Assistant will prepare patients for their examination/visit and assist the providers as needed; completes medication refills, lab result follow ups, referrals to specialists, patient callbacks, orders medical supplies, and cleans/sterilizes medical equipment and exam rooms. Medical Assistants of Marshall Medical Center will be expected to float to other clinics when needed and perform other duties as assigned to support the overall goals and achievements of all Marshall Medical Clinics. POSITION QUALIFICATIONS Education/Licensure/Certification: Completion of a Medical Assistant Program or previous Medical Assistant experience preferred. Current Basic Life Support (BLS) certification required. To qualify for Medical Assistant 2: Current Medical Assistant (MA) certification from the California Certified Medical Assistant Board (CCMA) or the National American Association of Medical Assistants (AAMA) required or an approved certifying body required. Knowledge: Previous experience with injections, EKG’s, medication administration and/or taking vital signs required. Basic computer/data entry and electronic medical record (EMR) experience required. Knowledge of medical terminology, patient/family health education required. Skills: Accurate and clear clinical documentation in Electronic Medical Record. Excels in verbal and written interpersonal communication skills. Strong organizational skills and the ability to reprioritize work demands as needed. Possesses a pleasant and friendly demeanor and ability to maintain a positive and team-oriented attitude. Comfortable with regularly verifying and processing insurance eligibility and obtaining authorization requests, including verifying personal credentials with external partners to obtain this information (e.g., ID.me for identity verification for VA insurance coordination).

Medical Assistant- MMF Orthopedics

Marshall Medical Center El Dorado Hills, CA

$21 - $24.15 / hour

Department: TCW Orthopedics - EDH Shift: Primarily Days (United States of America) Employee Type: Regular Per Diem Type (if applicable): Minimum Pay Range: $21.00 - $24.15 Job Description:

Medical Assistant AHPN, Urgent Care - Full Time, Evening Shift

Adventist Health Yuba City, CA

Job Description Centered in the heart of Yuba-Sutter County, Adventist Health and Rideout has been one of the area's leading healthcare providers since 1907. We are comprised of a 221-bed hospital, 21 physician clinics, home care services, comprehensive cancer care and a vast scope of award-winning services located throughout Marysville and the surrounding areas. The allure of Marysville's community is complimented by its proximity to major metropolitan cities in the Bay Area and Sacramento, as well as just a quick drive to Lake Tahoe. Job Summary Assists in planning, providing, and evaluating nursing care for patients and in coordinating nursing care activities with other health care disciplines under the guidance of a registered nurse (RN) or licensed vocational nurse (LVN). Works as a team with other staff members to achieve patient care objectives. Identifies and seeks solutions for any clinical problems and reports them to the affected department. Job Requirements Education and Work Experience: High School Education/GED or equivalent: Required Bachelor’s Degree or equivalent combination of education/related experience: Preferred Licenses/Certifications Medical Assistant (CMA) certification: Preferred Basic Life Support (BLS) Health Care Provider certification from approved vendor per AH policy: Required Successful completion of audiometry and vision training or have a certificate from CHDP within six months of hire.: Preferred Phlebotomy certificate: Preferred Facility Specific License/Certifications Basic Life Support (BLS) certification from approved vendor per AH policy: Required Essential Functions Sets up exam rooms and checks in patients. Maintains a patient recall system, including continuity of care log for lab tests, referrals and transfers. Assists the physician with office procedures: preparing instruments needed for suturing, providing equipment and solutions for biopsies, providing supplies needed for splinting, etc. Obtains vital signs, and reports significant findings and pertinent patient observations to clinic physician. Performs venipunctures as ordered. Performs audiometry and vision testing. Performs other job-related duties as assigned. Organizational Requirements Adventist Health is committed to the safety and wellbeing of our associates and patients. Therefore, we require that all associates receive all required vaccinations as a condition of employment and annually thereafter, where applicable. Medical and religious exemptions may apply. Adventist Health participates in E-Verify. Visit https://adventisthealth.org/careers/everify/ for more information about E-Verify. By choosing to apply, you acknowledge that you have accessed and read the E-Verify Participation and Right to Work notices and understand the contents therein. About Us Adventist Health is a faith-based, nonprofit, integrated health system serving more than 100 communities on the West Coast and Hawaii with over 440 sites of care, including 27 acute care facilities. Founded on Adventist heritage and values, Adventist Health provides care in hospitals, clinics, home care, and hospice agencies in both rural and urban communities. Our compassionate and talented team of more than 38,000 includes employees, physicians, Medical Staff, and volunteers driven in pursuit of one mission: living God's love by inspiring health, wholeness and hope.

Medical Assistant (Outpatient), Full-time, Day shift

Adventist Health Roseville, CA

Job Description Located in Templeton amongst the oak trees, Adventist Health Twin Cities has been serving northern San Luis Obispo County since 1977. Comprised of a 122-bed acute care facility, our team provides exceptional care in emergency medicine, orthopedics, obstetrics, digestive disorders, wound care, and various medical, surgical and outpatient services. Locals enjoy weekly farmers markets in downtown Templeton, farm-to-fork dining, beautiful landscapes for hiking and biking, and beach days just fifteen minutes away at Cambria and Morro Bay. Job Summary Performs non-invasive, routine, technical support services under the specific authorization and supervision of a licensed physician, podiatrist, physician assistant, nurse practitioner or nurse midwife. Job Requirements Education and Work Experience: High School Education/GED or equivalent: Required Licenses/Certifications Certified Medical Assistant (CMA) or Registered Medical Assistant (RMA) or equivalent combination of licensure and experience: Preferred Basic Life Support (BLS) Health Care Provider certification from approved vendor per AH policy: Required Successful completion of audiometry and vision training or have a certificate from CHDP within six months of hire.: Preferred Phlebotomy certificate: Preferred Facility Specific License/Certifications AHA-BLS or ARC-BLS: Required Essential Functions Sets up exam rooms and checks in patients. Maintains a patient recall system, including continuity of care log for lab tests, referrals and transfers. Obtains vital signs. Reports significant findings and pertinent patient observations to clinic physician. Performs venipunctures as ordered. Performs audiometry and vision testing. Performs other job-related duties as assigned. Organizational Requirements Adventist Health is committed to the safety and wellbeing of our associates and patients. Therefore, we require that all associates receive all required vaccinations as a condition of employment and annually thereafter, where applicable. Medical and religious exemptions may apply. Adventist Health participates in E-Verify. Visit https://adventisthealth.org/careers/everify/ for more information about E-Verify. By choosing to apply, you acknowledge that you have accessed and read the E-Verify Participation and Right to Work notices and understand the contents therein.

Certified Medical Assistant (29957)

Ampla Health Yuba City, CA

Per Diem Positions at Ampla Health 29957 This is an unbenefited position that includes a 10% incentive on hourly wage. Ampla Health is seeking a Certified Medical Assistant (CMA) to support providers and ensure smooth, high-quality patient care in a clinic setting. Key Responsibilities: Greet and room patients; take vital signs and document in EHR Assist providers with exams, procedures, and care plans Administer medications and immunizations per protocol Collect and process lab specimens Manage referrals, follow-ups, and patient education Maintain clean, stocked exam rooms and follow infection control guidelines Participate in staff meetings, trainings, and quality improvement activities Requirements: Medical Assistant Certification required Completion of an accredited MA training program Current CPR certification Strong communication, organization, and time-management skills Experience with Electronic Health Records (EHR) preferred Why Ampla Health? Mission-driven, patient-centered environment Supportive care team Competitive pay and benefits Opportunities for professional growth PROFESSIONAL KNOWLEDGE, SKILLS & ABILITIES: 1) High School Diploma or GED required 2) Completion of a Medical Assistant Training Program 3) Medical Assistant Certification required 4) Current CPR certification required 5) Effective communication skills. Adept at dealing with people in person or in telephone contacts 6) Neatness and accuracy in performing tasks 7) Ability to use discretion in situations dealing with confidential patient health information 8) Effective time management skills 9) Familiarity with primary care outpatient clinic procedure (desirable) 10) Demonstrate clear knowledge of Ampla Health’s clinic structure, standards, procedures and protocols COMMUNICATIONS SKILLS: 1) Must have neat and legible handwriting 2) Must be able to interact with patients courteously and calmly 3) Ability to communicate well with the public

Certified Medical Assistant (29696)

Ampla Health Olivehurst, CA

GENERAL PURPOSE: Certified Medical Assistants are multi-skilled practitioners who provide medical support services to the providers as part of a care team in order to ensure a smooth flow of patients through the medical clinic, and are viewed by physicians as vital partners in increasing medical office productivity. MAIN RESPONSIBILITIES AND DUTIES: 1) Assists patients calling and visiting the clinic a. Calls and escorts patients to exam area timely to promote continual flow of patients b. Obtains vital signs, height and weight and documents in Electronic Health Record (EHR) per policy and procedure c. Makes referral appointments and maintains referral tracking in the EHR. d. Collects and processes laboratory specimens per policy and procedure e. Assists with call backs to patients at provider request f. Enters patient with designated problems into tickler file per protocol g. Maintains daily EHR worklist 2) Under direct clinical direction of the overseeing clinician where necessary, assists with patient care and other medical services a. Initiates Care Plans and updates in EHR per Patient Centered Medical Home (PCMH) b. Prepare and administer medications as ordered by the clinician c. Initiates prescriptions orders or drug refills upon review and approval of the overseeing clinician and calls in routine refill prescriptions that are “exact” meaning having no changes in the dosage levels to a pharmacy d. Under the direction of the clinician may enter medication, laboratory and radiology orders into the Electronic Medical Record e. Transmit patient education information that has been approved by the clinician f. Administer immunizations and performs standing orders per protocol g. Utilizes appropriate technique in administering injections 3) Under the direct clinical direction of the Nursing Supervisor, assists with other medical services a. Follows infection control per Clinical Policy and Procedure guidelines b. Records timely in EHR per the corporation’s policy and procedure c. Initiates Advanced Directives and updates as appropriate per policy and procedure for PCMH d. Cleans, autoclaves, and sterilizes instruments, equipment, etc., used in clinic e. Performs control tests of certain laboratory equipment f. Prepares and stocks exam rooms g. Enters patient data into clinic tracking system h. Maintains professional growth by attending all meetings and in-service trainings i. Participates in Continuous Quality Improvement (CQI) activities and staff meetings j. Treats all clients, staff and the community with respect and courtesy k. Utilizes effective means to resolve conflict l. Utilizes effective verbal and written communication skills m. Flexibility to work at other Ampla Health sites as needed n. Performs other duties assigned by supervisor QUALITIES & CHARACTERISTICS: 1) Maintains a professional relationship, and positive attitude with co-workers, the public, patients and all Ampla Health’s staff, Board of Directors and vendors 2) Maintains the highest professional ethics and is honest in dealing with people, is a model for all employees through his/her actions 3) Strives to learn more and is receptive to new challenges and opportunities 4) Displays enthusiasm toward the work and the mission of Ampla Health PROFESSIONAL KNOWLEDGE, SKILLS & ABILITIES: 1) High School Diploma or GED required 2) Completion of a Medical Assistant Training Program 3) Medical Assistant Certification required 4) Current CPR certification required 5) Effective communication skills. Adept at dealing with people in person or in telephone contacts 6) Neatness and accuracy in performing tasks 7) Ability to use discretion in situations dealing with confidential patient health information 8) Effective time management skills 9) Familiarity with primary care outpatient clinic procedure (desirable) 10) Demonstrate clear knowledge of Ampla Health’s clinic structure, standards, procedures and protocols COMMUNICATIONS SKILLS: 1) Must have neat and legible handwriting 2) Must be able to interact with patients courteously and calmly 3) Ability to communicate well with the public WORKING CONDITIONS & PHYSICAL REQUIREMENTS: Works well with patients in a generally comfortable office environment. Employees must possess the following physical requirements: 1) Must be able to lift up to 40 pounds and push up to 100 pounds (on wheels) 2) Able to work on feet the majority of the day without tiring 3) Must be able to hear adequately to auscultate B/S 4) Must have vision which is adequate to read increments on tuberculin syringe accurately 5) Must be able to reach above shoulder level to work. Must be able to bend, squat and sit, stand, stoop, crouch, reach, kneel, twist/turn 6) This position has exposure to Aerosol Transmitted Diseases (ATD) and Blood Borne Pathogens (BBP) PROFESSIONAL KNOWLEDGE, SKILLS & ABILITIES: 1) High School Diploma or GED required 2) Completion of a Medical Assistant Training Program 3) Medical Assistant Certification required 4) Current CPR certification required 5) Effective communication skills. Adept at dealing with people in person or in telephone contacts 6) Neatness and accuracy in performing tasks 7) Ability to use discretion in situations dealing with confidential patient health information 8) Effective time management skills 9) Familiarity with primary care outpatient clinic procedure (desirable) 10) Demonstrate clear knowledge of Ampla Health’s clinic structure, standards, procedures and protocols COMMUNICATIONS SKILLS: 1) Must have neat and legible handwriting 2) Must be able to interact with patients courteously and calmly 3) Ability to communicate well with the public

Certified Medical Assistant (29513)

Ampla Health Olivehurst, CA

GENERAL PURPOSE: Certified Medical Assistants are multi-skilled practitioners who provide medical support services to the providers as part of a care team in order to ensure a smooth flow of patients through the medical clinic, and are viewed by physicians as vital partners in increasing medical office productivity. MAIN RESPONSIBILITIES AND DUTIES: 1) Assists patients calling and visiting the clinic a. Calls and escorts patients to exam area timely to promote continual flow of patients b. Obtains vital signs, height and weight and documents in Electronic Health Record (EHR) per policy and procedure c. Makes referral appointments and maintains referral tracking in the EHR. d. Collects and processes laboratory specimens per policy and procedure e. Assists with call backs to patients at provider request f. Enters patient with designated problems into tickler file per protocol g. Maintains daily EHR worklist 2) Under direct clinical direction of the overseeing clinician where necessary, assists with patient care and other medical services a. Initiates Care Plans and updates in EHR per Patient Centered Medical Home (PCMH) b. Prepare and administer medications as ordered by the clinician c. Initiates prescriptions orders or drug refills upon review and approval of the overseeing clinician and calls in routine refill prescriptions that are “exact” meaning having no changes in the dosage levels to a pharmacy d. Under the direction of the clinician may enter medication, laboratory and radiology orders into the Electronic Medical Record e. Transmit patient education information that has been approved by the clinician f. Administer immunizations and performs standing orders per protocol g. Utilizes appropriate technique in administering injections 3) Under the direct clinical direction of the Nursing Supervisor, assists with other medical services a. Follows infection control per Clinical Policy and Procedure guidelines b. Records timely in EHR per the corporation’s policy and procedure c. Initiates Advanced Directives and updates as appropriate per policy and procedure for PCMH d. Cleans, autoclaves, and sterilizes instruments, equipment, etc., used in clinic e. Performs control tests of certain laboratory equipment f. Prepares and stocks exam rooms g. Enters patient data into clinic tracking system h. Maintains professional growth by attending all meetings and in-service trainings i. Participates in Continuous Quality Improvement (CQI) activities and staff meetings j. Treats all clients, staff and the community with respect and courtesy k. Utilizes effective means to resolve conflict l. Utilizes effective verbal and written communication skills m. Flexibility to work at other Ampla Health sites as needed n. Performs other duties assigned by supervisor QUALITIES & CHARACTERISTICS: 1) Maintains a professional relationship, and positive attitude with co-workers, the public, patients and all Ampla Health’s staff, Board of Directors and vendors 2) Maintains the highest professional ethics and is honest in dealing with people, is a model for all employees through his/her actions 3) Strives to learn more and is receptive to new challenges and opportunities 4) Displays enthusiasm toward the work and the mission of Ampla Health PROFESSIONAL KNOWLEDGE, SKILLS & ABILITIES: 1) High School Diploma or GED required 2) Completion of a Medical Assistant Training Program 3) Medical Assistant Certification required 4) Current CPR certification required 5) Effective communication skills. Adept at dealing with people in person or in telephone contacts 6) Neatness and accuracy in performing tasks 7) Ability to use discretion in situations dealing with confidential patient health information 8) Effective time management skills 9) Familiarity with primary care outpatient clinic procedure (desirable) 10) Demonstrate clear knowledge of Ampla Health’s clinic structure, standards, procedures and protocols COMMUNICATIONS SKILLS: 1) Must have neat and legible handwriting 2) Must be able to interact with patients courteously and calmly 3) Ability to communicate well with the public WORKING CONDITIONS & PHYSICAL REQUIREMENTS: Works well with patients in a generally comfortable office environment. Employees must possess the following physical requirements: 1) Must be able to lift up to 40 pounds and push up to 100 pounds (on wheels) 2) Able to work on feet the majority of the day without tiring 3) Must be able to hear adequately to auscultate B/S 4) Must have vision which is adequate to read increments on tuberculin syringe accurately 5) Must be able to reach above shoulder level to work. Must be able to bend, squat and sit, stand, stoop, crouch, reach, kneel, twist/turn 6) This position has exposure to Aerosol Transmitted Diseases (ATD) and Blood Borne Pathogens (BBP) PROFESSIONAL KNOWLEDGE, SKILLS & ABILITIES: 1) High School Diploma or GED required 2) Completion of a Medical Assistant Training Program 3) Medical Assistant Certification required 4) Current CPR certification required 5) Effective communication skills. Adept at dealing with people in person or in telephone contacts 6) Neatness and accuracy in performing tasks 7) Ability to use discretion in situations dealing with confidential patient health information 8) Effective time management skills 9) Familiarity with primary care outpatient clinic procedure (desirable) 10) Demonstrate clear knowledge of Ampla Health’s clinic structure, standards, procedures and protocols COMMUNICATIONS SKILLS: 1) Must have neat and legible handwriting 2) Must be able to interact with patients courteously and calmly 3) Ability to communicate well with the public

Certified Medical Assistant (29367)

Ampla Health Yuba City, CA

GENERAL PURPOSE: Certified Medical Assistants are multi-skilled practitioners who provide medical support services to the providers as part of a care team in order to ensure a smooth flow of patients through the medical clinic, and are viewed by physicians as vital partners in increasing medical office productivity. MAIN RESPONSIBILITIES AND DUTIES: 1) Assists patients calling and visiting the clinic a. Calls and escorts patients to exam area timely to promote continual flow of patients b. Obtains vital signs, height and weight and documents in Electronic Health Record (EHR) per policy and procedure c. Makes referral appointments and maintains referral tracking in the EHR. d. Collects and processes laboratory specimens per policy and procedure e. Assists with call backs to patients at provider request f. Enters patient with designated problems into tickler file per protocol g. Maintains daily EHR worklist 2) Under direct clinical direction of the overseeing clinician where necessary, assists with patient care and other medical services a. Initiates Care Plans and updates in EHR per Patient Centered Medical Home (PCMH) b. Prepare and administer medications as ordered by the clinician c. Initiates prescriptions orders or drug refills upon review and approval of the overseeing clinician and calls in routine refill prescriptions that are “exact” meaning having no changes in the dosage levels to a pharmacy d. Under the direction of the clinician may enter medication, laboratory and radiology orders into the Electronic Medical Record e. Transmit patient education information that has been approved by the clinician f. Administer immunizations and performs standing orders per protocol g. Utilizes appropriate technique in administering injections 3) Under the direct clinical direction of the Nursing Supervisor, assists with other medical services a. Follows infection control per Clinical Policy and Procedure guidelines b. Records timely in EHR per the corporation’s policy and procedure c. Initiates Advanced Directives and updates as appropriate per policy and procedure for PCMH d. Cleans, autoclaves, and sterilizes instruments, equipment, etc., used in clinic e. Performs control tests of certain laboratory equipment f. Prepares and stocks exam rooms g. Enters patient data into clinic tracking system h. Maintains professional growth by attending all meetings and in-service trainings i. Participates in Continuous Quality Improvement (CQI) activities and staff meetings j. Treats all clients, staff and the community with respect and courtesy k. Utilizes effective means to resolve conflict l. Utilizes effective verbal and written communication skills m. Flexibility to work at other Ampla Health sites as needed n. Performs other duties assigned by supervisor QUALITIES & CHARACTERISTICS: 1) Maintains a professional relationship, and positive attitude with co-workers, the public, patients and all Ampla Health’s staff, Board of Directors and vendors 2) Maintains the highest professional ethics and is honest in dealing with people, is a model for all employees through his/her actions 3) Strives to learn more and is receptive to new challenges and opportunities 4) Displays enthusiasm toward the work and the mission of Ampla Health PROFESSIONAL KNOWLEDGE, SKILLS & ABILITIES: 1) High School Diploma or GED required 2) Completion of a Medical Assistant Training Program 3) Medical Assistant Certification required 4) Current CPR certification required 5) Effective communication skills. Adept at dealing with people in person or in telephone contacts 6) Neatness and accuracy in performing tasks 7) Ability to use discretion in situations dealing with confidential patient health information 8) Effective time management skills 9) Familiarity with primary care outpatient clinic procedure (desirable) 10) Demonstrate clear knowledge of Ampla Health’s clinic structure, standards, procedures and protocols COMMUNICATIONS SKILLS: 1) Must have neat and legible handwriting 2) Must be able to interact with patients courteously and calmly 3) Ability to communicate well with the public WORKING CONDITIONS & PHYSICAL REQUIREMENTS: Works well with patients in a generally comfortable office environment. Employees must possess the following physical requirements: 1) Must be able to lift up to 40 pounds and push up to 100 pounds (on wheels) 2) Able to work on feet the majority of the day without tiring 3) Must be able to hear adequately to auscultate B/S 4) Must have vision which is adequate to read increments on tuberculin syringe accurately 5) Must be able to reach above shoulder level to work. Must be able to bend, squat and sit, stand, stoop, crouch, reach, kneel, twist/turn 6) This position has exposure to Aerosol Transmitted Diseases (ATD) and Blood Borne Pathogens (BBP) PROFESSIONAL KNOWLEDGE, SKILLS & ABILITIES: 1) High School Diploma or GED required 2) Completion of a Medical Assistant Training Program 3) Medical Assistant Certification required 4) Current CPR certification required 5) Effective communication skills. Adept at dealing with people in person or in telephone contacts 6) Neatness and accuracy in performing tasks 7) Ability to use discretion in situations dealing with confidential patient health information 8) Effective time management skills 9) Familiarity with primary care outpatient clinic procedure (desirable) 10) Demonstrate clear knowledge of Ampla Health’s clinic structure, standards, procedures and protocols COMMUNICATIONS SKILLS: 1) Must have neat and legible handwriting 2) Must be able to interact with patients courteously and calmly 3) Ability to communicate well with the public

HSS I (Medical Assistant) (North Highlands)

Planned Parenthood Mar Monte North Highlands, CA

Health Services Specialist I Full-Time North Highlands Health Center, North Highlands, CA General Duties: Provides direct service in all the health center specific areas including, sexual and reproductive health, abortion, prenatal, family medicine, as appropriate to scope of services and health centers; Provides patients with accurate information regarding Planned Parenthood services, including questions pertaining to contraception, options, and funding sources; Contributes to achieving health center productivity goals; Screens financial, medical and social history with correct documentation of pertinent information Demonstrates PPMM customer service standards; Solicits donations from patients per PPMM guidelines. Demonstrate PPMM workplace values and service standards. Follows all patient care standards Front Office Check-in & Check-out: Communicates professionally and accurately about services, payment and appointment scheduling. Provides paperwork to patients and secures payment and insurance information as needed for billing purposes. Enters accurate patient information into Electronic Practice Management System (EPM) Makes Health Center appointments, provides information and appropriate referrals Contacts insurance companies to obtain benefit information and authorization for services Ensures accuracy of charges and posts charges to EPM for all pay types following established practices and procedures. Runs end-of-day reports as directed by Center Manager. Responsible for ensuring all charges are entered same day and all charges must be completed by close of business day. Handles patient check-out, calculates and collects fees, solicits contributions, schedules future appointments. Contacts appropriate Health Center staff and billing department personnel as necessary to obtain information needed to complete billing and to resolve errors. Notifies supervisor of discrepancies or unusual occurrences in daily billing or computer software/hardware. Responsible for scanning all documents in patients chart at date of service Responsible for completing all billing tasks and corrections within 72 hours of receipt Responsible for following all PPMM financial policies and procedures Prepares charts for next day appointments; completes confirmation calls and chart prep as needed. Back Office Lab & Direct Care: Check-in & Check-out Performs moderately complex lab testing including: Pregnancy tests, STI/HIV testing from blood and urine collection and phlebotomy/ and venipuncture. Prepares daily patient lab samples for transfer to appropriate lab(s) including maintaining lab logs and running lab report for daily reconciliation. Completes lab controls as needed. Checks refrigerator temperatures. Cleans instruments, exam rooms, lab area, and autoclave as assigned. Prepares patients for exams and assists in exam room when needed; Provides pregnancy testing, information and referral, schedules PT clients for follow up family planning or other appropriate services; Performs lab work and venipuncture; Prepares examination room with appropriate supplies for examination and cleans room; QUALIFICATIONS High School Diploma or General Education Diploma (GED) Able to communicate sensitive information across a range of diverse backgrounds (both verbal and written) General knowledge of Windows based computer applications and willingness to learn new computer skills Ability to work in a busy environment, handling multiple tasks simultaneously without compromising accuracy, attention to detail and respect to patients and staff REQUIREMENTS Ability to work at nearby PPMM locations as needed Able to work nights and weekends as required