CMA jobs in Mooresville, NC

CMA Jobs in Mooresville, NC

Medical Assistant Atrium Health South Charlotte Internal Medicine

$21.85 - $32.80 / hour

Department: 01220 GCMG South Charlotte Internal Medicine - Internal Medicine Status: Full time Benefits Eligible: Yes Hou rs Per Week: 40 Schedule Details/Additional Information: M-F 8am-5pm Pay Range $21.85 - $32.80 Major Responsibilities: Adheres to Medical Assistant scope of practice, follows all policies and procedures, and maintains training and competency based on area of specialty when providing patient care. Performs rooming/visit tasks such as vital signs, medication reconciliation, medical history, health maintenance, allergy review, and screenings (depression, suicide, falls, social drivers of health, etc.). Assists provider with or performs procedures as ordered. Performs lab related duties such as venipuncture, specimen collection/labeling/packing, preparation of lab orders/requisitions, and results tracking. Point of Care testing (POCT) per standing order/provider order. Completes Clinical Laboratory Improvement Amendments (CLIA) approved waived laboratory tests and practice-specific diagnostic testing in adherence to CLIA standards. Administers medications and vaccines safely following the rights of medication administration. Performs other duties as assigned such as medication refills, insurance authorizations, safety/regulatory log completion, patient messaging, medication/supply ordering, appointment scheduling, and referrals. Cross trained to perform duties that are relevant to specialty or clinic practice within the scope of the Medical Assistant. Demonstrates effective and timely communication, teamwork, and appropriate escalation. Maintains a clean work environment ensuring instruments and equipment are cleaned appropriately. Ensures equipment and supplies are in working order, and areas are appropriately stocked. Must be able to demonstrate knowledge and skills necessary to provide care appropriate to the age of the patients served. Must demonstrate knowledge of the principles of growth and development over the life span and possess the ability to assess data reflective of the patient's status and interpret the appropriate information needed to identify each patient's requirements relative to his/her age-specific needs, and to provide the care needed as described in the department's policies and procedures. Age-specific information is developed further in the departmental job standards. Minimum Job Requirements Education Greater Charlotte: High School Diploma or GED required. Completion of an accredited Medical Assistant program or may have completed structured military training which is clinical in nature per DD214 in lieu of a formal medical assistant program or EMT. IL/WI Divisions: High School Diploma or GED required. Completion of an accredited or approved program in Medical Assistant, or 2 years of verifiable full-time experience as a Medical Assistant within the last 5 years. Wake Forest: High School Diploma or GED required. Completion of an accredited Medical Assistant program or may have completed structured military training which is clinical in nature per DD214 in lieu of a formal medical assistant program or EMT. Floyd & Navicent: High School Diploma or GED required. Completion of an accredited or approved program in Medical Assistant, or 2 years of verifiable full-time experience as a Medical Assistant within the last 5 years. Certification / License Greater Charlotte: Current American Heart Association (AHA) BLS certification required Successful completion of Atrium Health’s competency assessment IL/WI Divisions: Basic Life Support (BLS) for Healthcare Providers certification issued by the American Heart Association (AHA) needs to be obtained within 45 days unless department leader has determined it is not required. Wake Forest: Current American Heart Association (AHA) BLS certification required American Association of Medical Assistants (AAMA), American Medical Technologists (AMT), American Allied Health (AAH), National Healthcare Worker's Association (NHCWA), National Health Career Association (NHA), (MCMA), National Association for Health Professionals (NAHP), National Registry of Medical Assistants (NRMA) Pediatric Emergency Assessment, Recognition, and Stabilization (PEARS) may be required within 1 year in select areas Successful completion of Atrium Health’s competency assessment Floyd & Navicent: Basic Life Support (BLS) for Healthcare Providers certification issued by the American Heart Association (AHA) needs to be obtained within 45 days unless department leader has determined it is not required. Experience No Experience Required Knowledge / Skills / Abilities Ability to perform routine and complex technical skills, within the Medical Assistant scope of practice after demonstrated competency. Excellent communication and interpersonal skills; ability to develop rapport and maintain positive, professional relationships with a variety of patients, team members and physicians. Proficient computer skills including keyboarding, navigation within a windows operating system, and use of electronic mail with exposure to electronic medical records systems. Demonstrates customer service skills that support a positive patient experience. Physical Requirements and Working Conditions Must sit, stand, walk, lift, squat, bend, twist, crawl, kneel, climb, and reach above shoulders throughout the workday. Ability to lift 35 pounds without assistance. For patient lifts over 35 pounds, or when patient is unable to assist with lift, patient handling equipment is expected to be used, with at least one other team member, when available. Unique patient lifting/movement situations will be assessed on a case- by -case basis. Must have functional speech, vision, hearing, and touch with ability to use fine-hand manipulation skills. Will be exposed to the following hazards on a frequent basis: mechanical, electrical, chemical, blood and body fluids. Will be required to wear protective clothing and equipment as needed. Operates all equipment necessary to perform the job. This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties. Our Commitment to You: Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including: Compensation Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training Premium pay such as shift, on call, and more based on a teammate's job Incentive pay for select positions Opportunity for annual increases based on performance Benefits and more Paid Time Off programs Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability Flexible Spending Accounts for eligible health care and dependent care expenses Family benefits such as adoption assistance and paid parental leave Defined contribution retirement plans with employer match and other financial wellness programs Educational Assistance Program Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview. About Advocate Health Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.

Medical Assistant, Bilingual

ArchWell Health Charlotte, NC

Medical Assistant, Bilingual Job Summary: Core to the ArchWell Health approach is to have a robust clinical care team focused on the needs of our members. Care teams are responsible for delivering excellent and compassionate primary care and coordinating the care of our members with the broader healthcare delivery system. The Medical Assistant (MA) is a critical role to support the PCP day-to-day and ensure efficiency in the care provided to patients. MAs will work closely and collaboratively with their teammates to greet and room ArchWell Health members. S/he will be expected to assist in assessing patient’s health conditions, including performing routine diagnostic testing during appointments. Duties/Responsibilities: Conduct intake with patients, measuring and recording vital signs, patient interview, and medical history; perform examinations and routine screenings, ensuring patients are informed and all questions and concerns are addressed for each procedure Critically listen and engage with patients throughout appointment, ensuring needs and/or changing in patient conditions are reported to PCP, specialists, and/or other clinical personnel Perform all tasks with a hyper focus on patient experience, including processing of patient phone messages, including: returning calls; routing calls to other team members as appropriate; calling patients to obtain and relay pertinent information for the physician Change dressings, apply bandages, remove sutures and other first aid procedures; use CPR skills when necessary, all under physician supervision Ensure compliance with OSHA safety standards and conduct accurate, legal, and ethical documentation at all times Provide health coaching to a defined group of patients to support healthy lifestyle choices; follows up with coached patients via weekly calls Required Skills/Abilities: Must possess a high degree of emotional intelligence and integrity, driven and focused work ethic Self-starter with the ability to think creatively and work effectively Ability to work effectively with various seniorities and diverse populations including staff, providers, members, family members, insurance carriers, vendors and market leadership Strong communicator that is customer-oriented Excellent critical reasoning, decision-making, and problem-solving skills to analyze situations, determine risks, and find solutions to prevent future issues and resolve recurring defects Experience with claims/quality reports and analytical software packages Proficient skills in Microsoft Office Suite products including Word, PowerPoint, Outlook and Excel plus a variety of other word-processing, spreadsheet, database, e-mail and presentation software Ability to travel on occasion for company meetings Education and Experience: High school diploma or equivalent education (GED) required Must be bilingual (insert language need) and able to pass formal proficiency exam as part of the selection process A minimum of 1 year work experience as a Medical Assistant 6+ months' phlebotomy experience is highly desired Graduation from a nationally accredited Medical Assistant program OR comparable healthcare vocational training (i.e. foreign-trained physician, paramedic, etc.) required BLS for Healthcare Providers required EClinicalWorks or similar EMR experience Experience working with geriatric patients is a plus Embodies and serves as a role model of ArchWell Health’s Values: Be compassionate Strive for excellence Earn trust Show respect Stay resilient Always do the right thing About ArchWell Health: At ArchWell Health, we’re creating a community of caring designed to help our members stay healthy and engaged. By focusing on a strong provider-patient relationship, routine wellness, and staying active, our members enjoy a higher level of care and better quality of life after the age of 60. Everything we do is for seniors. We believe seniors should be heard, listened to, and given ample time by their physicians to live well later in life. Our value-based care model is designed to prevent illnesses while keeping members healthy and happy in every aspect of their life. We deliver best-in-class primary care at comfortable, accessible neighborhood centers where older adults can feel at home and become part of a vibrant, wellness-focused community. We’re passionate about caring for older adults and united by the belief that caring has the power to change everything for our members. ArchWell Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to their race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected classification. Last Updated: 2024.02

Medical Assistant - Atrium Health OB/GYN Myers Park FT

Advocate Aurora Health Charlotte, NC

$21.85 - $32.80 / hour

Department: 35030 Carolinas Medical Center - Obstetrics/Gynecology: Myers Park Status: Full time Benefits Eligible: Yes Hou rs Per Week: 40 Schedule Details/Additional Information: Weekdays; Bilingual (Spanish-Preferred). This position is sign-on bonus eligible. Based on eligibility. Pay Range $21.85 - $32.80 Primary Purpose Responsible for assisting the physician and/or Advanced Care Practitioner (ACP) with patient care, patient intake at office visit, documentation, vaccine and medication administration, clerical, environmental, and organizational tasks. Assists with appointment scheduling and maintaining medical record. Major Responsibilities Demonstrates the knowledge and skills necessary to provide care for newborn, pediatric, adolescent, adult, and/or geriatric population of patients, as pertinent to the scope of the specialty of the office setting. Pre-visit planning with provider and care team. Follows the patient intake/rooming work in place at the practice. May include medication administration, including injections. Check vital signs, height, and weight. May assist with reviewing medication history and updating medication list. May assist with satisfaction of pertinent health maintenance requirements. Point of Care testing (POCT) per standing order or provider order. Utilizes standard precautions, complies with CHS Policies; Occupational Safety and Health Administration (OSHA) standards; Clinical Laboratory Improvement Amendments (CLIA) regulations; and The Joint Commission (TJC), Division of Facility Services (DFS), and other Regulatory Agency standards as applicable to the practice. Reports patient's condition and reaction to the provider following procedures, medication administration, or treatments.· Assists with patient inquiries for prescription refills, appointment scheduling, and referral authorization as needed. Participates in electronic documentation of care at the direction of the provider. Completes CLIA approved waived laboratory tests and practice-specific diagnostic testing in adherence to CLIA standards. Performs Quality Control and maintenance for Point of Care in-office lab procedures, as applicable. Performs venipuncture. May be required to assist with collection of specimens of body fluids such as urine and blood for laboratory testing. Completes lab requisitions and prepares specimens for pick-up. Responsible for monitoring inventory and stock medications, narcotics, and emergency medications/equipment specific to the practice setting. Ensures that all ordered laboratory and diagnostic tests are tracked and logged, and that the provider is presented with all test results. Minimum Job Requirements Education High school graduate or equivalent required. Current American Heart Association (AHA) BLS certification required. Must maintain current certification. Must possess one of the following: a) Completion of an accredited Medical Assistant program. b) Intermediate EMT or Paramedic Program with 3 years prior clinical experience required. c) Structured military training which is clinical in nature per DD214. d) Graduate of an Accredited School of Professional Nursing. e) 3 years on the job training and successful completion of CHS Medical Group approved competency assessment. Certification / License Recognized/certified as a CMA or RMA by one of the following National Organizations: American Association of Medical Assistants (AAMA) National HealthCareer Association (NHA) National Healthcare Worker's Association (NHCWA) National Center for Competency Testing (NCCT) American Registry of Medical Assistants (ARMA) American Medical Technologists (AMT) National Association for Health Professionals (NAHP), National Registry of Medical Assistants (NRMA) Physical Requirements and Working Conditions Work consistently requires walking, standing, sitting, lifting, reaching, bending, stooping, pushing, and pulling. Must be able to lift and support the weight of 35 pounds in handling patients, medical equipment, and supplies. Possible exposure to communicable diseases. Must speak, read, and write Basic English fluently. Intact senses of sight, hearing, smell, and touch. Manual finger dexterity. Preferred Job Requirements Certification / License National Certification Medical Association Our Commitment to You: Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including: Compensation Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training Premium pay such as shift, on call, and more based on a teammate's job Incentive pay for select positions Opportunity for annual increases based on performance Benefits and more Paid Time Off programs Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability Flexible Spending Accounts for eligible health care and dependent care expenses Family benefits such as adoption assistance and paid parental leave Defined contribution retirement plans with employer match and other financial wellness programs Educational Assistance Program About Advocate Health Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.

Medical Assistant - Atrium Health Levine Children’s Myers Park Pediatrics FT

Advocate Aurora Health Charlotte, NC

$21.85 - $32.80 / hour

Department: 38798 Carolinas Medical Center - LCH: Clinic: Pediatric: Myers Park Status: Full time Benefits Eligible: Yes Hou rs Per Week: 40 Schedule Details/Additional Information: M-F 0800-1700 This position is Sign-on Bonus eligible. Based on eligibility. Pay Range $21.85 - $32.80 Job Description Major Responsibilities: Adheres to Medical Assistant scope of practice, follows all policies and procedures, and maintains training and competency based on area of specialty when providing patient care. Performs rooming/visit tasks such as vital signs, medication reconciliation, medical history, health maintenance, allergy review, and screenings (depression, suicide, falls, social drivers of health, etc.). Assists provider with or performs procedures as ordered. Performs lab related duties such as venipuncture, specimen collection/labeling/packing, preparation of lab orders/requisitions, and results tracking. Point of Care testing (POCT) per standing order/provider order. Completes Clinical Laboratory Improvement Amendments (CLIA) approved waived laboratory tests and practice-specific diagnostic testing in adherence to CLIA standards. Administers medications and vaccines safely following the rights of medication administration. Performs other duties as assigned such as medication refills, insurance authorizations, safety/regulatory log completion, patient messaging, medication/supply ordering, appointment scheduling, and referrals. Cross trained to perform duties that are relevant to specialty or clinic practice within the scope of the Medical Assistant. Demonstrates effective and timely communication, teamwork, and appropriate escalation. Maintains a clean work environment ensuring instruments and equipment are cleaned appropriately. Ensures equipment and supplies are in working order, and areas are appropriately stocked. Must be able to demonstrate knowledge and skills necessary to provide care appropriate to the age of the patients served. Must demonstrate knowledge of the principles of growth and development over the life span and possess the ability to assess data reflective of the patient's status and interpret the appropriate information needed to identify each patient's requirements relative to his/her age-specific needs, and to provide the care needed as described in the department's policies and procedures. Age-specific information is developed further in the departmental job standards. Minimum Job Requirements Education Greater Charlotte: High School Diploma or GED required. Completion of an accredited Medical Assistant program or may have completed structured military training which is clinical in nature per DD214 in lieu of a formal medical assistant program or EMT. IL/WI Divisions: High School Diploma or GED required. Completion of an accredited or approved program in Medical Assistant, or 2 years of verifiable full-time experience as a Medical Assistant within the last 5 years. Wake Forest: High School Diploma or GED required. Completion of an accredited Medical Assistant program or may have completed structured military training which is clinical in nature per DD214 in lieu of a formal medical assistant program or EMT. Floyd & Navicent: High School Diploma or GED required. Completion of an accredited or approved program in Medical Assistant, or 2 years of verifiable full-time experience as a Medical Assistant within the last 5 years. Certification / License Greater Charlotte: Current American Heart Association (AHA) BLS certification required Successful completion of Atrium Health’s competency assessment IL/WI Divisions: Basic Life Support (BLS) for Healthcare Providers certification issued by the American Heart Association (AHA) needs to be obtained within 45 days unless department leader has determined it is not required. Wake Forest: Current American Heart Association (AHA) BLS certification required American Association of Medical Assistants (AAMA), American Medical Technologists (AMT), American Allied Health (AAH), National Healthcare Worker's Association (NHCWA), National Health Career Association (NHA), (MCMA), National Association for Health Professionals (NAHP), National Registry of Medical Assistants (NRMA) Pediatric Emergency Assessment, Recognition, and Stabilization (PEARS) may be required within 1 year in select areas Successful completion of Atrium Health’s competency assessment Floyd & Navicent: Basic Life Support (BLS) for Healthcare Providers certification issued by the American Heart Association (AHA) needs to be obtained within 45 days unless department leader has determined it is not required. Experience No Experience Required Knowledge / Skills / Abilities Ability to perform routine and complex technical skills, within the Medical Assistant scope of practice after demonstrated competency. Excellent communication and interpersonal skills; ability to develop rapport and maintain positive, professional relationships with a variety of patients, team members and physicians. Proficient computer skills including keyboarding, navigation within a windows operating system, and use of electronic mail with exposure to electronic medical records systems. Demonstrates customer service skills that support a positive patient experience. Physical Requirements and Working Conditions Must sit, stand, walk, lift, squat, bend, twist, crawl, kneel, climb, and reach above shoulders throughout the workday. Ability to lift 35 pounds without assistance. For patient lifts over 35 pounds, or when patient is unable to assist with lift, patient handling equipment is expected to be used, with at least one other team member, when available. Unique patient lifting/movement situations will be assessed on a case- by -case basis. Must have functional speech, vision, hearing, and touch with ability to use fine-hand manipulation skills. Will be exposed to the following hazards on a frequent basis: mechanical, electrical, chemical, blood and body fluids. Will be required to wear protective clothing and equipment as needed. Operates all equipment necessary to perform the job. This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties. Our Commitment to You: Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including: Compensation Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training Premium pay such as shift, on call, and more based on a teammate's job Incentive pay for select positions Opportunity for annual increases based on performance Benefits and more Paid Time Off programs Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability Flexible Spending Accounts for eligible health care and dependent care expenses Family benefits such as adoption assistance and paid parental leave Defined contribution retirement plans with employer match and other financial wellness programs Educational Assistance Program About Advocate Health Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.

Center Care Team - Medical Assistant, Center Float

ArchWell Health Charlotte, NC

Medical Assistant, Center Float ArchWell Health is a new, innovative healthcare provider devoted to improving the lives of our senior members. We deliver best-in-class care at comfortable, accessible neighborhood clinics where seniors can feel at home and become part of a vibrant, wellness-focused community. Our members experience greater continuity of care, as well as the comfort of knowing they will be treated with respect by people who genuinely care about them, their families, and their communities. Job Summary Core to the ArchWell Health approach is to have a robust clinical care team focused on the needs of our members. Care teams are responsible for delivering excellent and compassionate primary care and coordinating the care of our members with the broader healthcare delivery system. The Medical Assistant – Internal Float (MA-Float) is a critical role to flexibly support our members and their families from the moment they arrive to the moment they leave the centers. The MA-Float may be asked to serve in front office or direct patient care activities, depending on center and member needs. This role supports the PCP day-to-day and ensure efficiency in the care provided to patients. MAs work closely and collaboratively with their teammates to greet, schedule, and room ArchWell Health members. S/he will be expected to assist in assessing patient’s health conditions, including performing routine diagnostic testing during appointments. The MA-Float may be asked to provide coverage outside of their primary center. Duties/Responsibilities Welcome members upon arrival and help them feel safe and at home, navigating through a seamless and clear check-in process Schedule appointments and coordinate referrals for a multi-disciplinary care team Update member information in the electronic medical records system Request medical records and upload documentation to electronic medical records system Conduct intake with patients, measuring and recording vital signs, patient interview, and medical history; perform examinations and routine screenings, ensuring patients are informed and all questions and concerns are addressed for each procedure Critically listen and engage with patients throughout appointment, ensuring needs and/or changing in patient conditions are reported to PCP, specialists, and/or other clinical personnel Perform all tasks with a hyper focus on patient experience, including answering of incoming calls and processing of patient phone messages, including returning calls; routing calls to other team members as appropriate; and calling patients to obtain and relay pertinent information for the physician Change dressings, apply bandages, remove sutures and other first aid procedures; use CPR skills when necessary, all under physician supervision Ensure compliance with OSHA safety standards and conduct accurate, legal, and ethical documentation at all times Assist with center events, as needed Required Skills/Abilities Must possess a high degree of emotional intelligence and integrity, driven and focused work ethic Self-starter with the ability to think creatively and work effectively Ability to work effectively with various seniorities and diverse populations including staff, providers, members, family members, insurance carriers, vendors and market leadership Strong communicator that is customer-oriented Excellent critical reasoning, decision-making, and problem-solving skills to analyze situations, determine risks, and find solutions to prevent future issues and resolve recurring defects Experience with claims/quality reports and analytical software packages Proficient PC Skills, including Microsoft Office Suite Ability to maintain professionalism and flexibility in a changing work environment Fluency in - languages spoken by our people in the communities we serve (where necessary) Education and Experience High school diploma or equivalent education (GED) required Graduation from a nationally accredited Medical Assistant program OR comparable healthcare vocational training (i.e., foreign-trained physician, paramedic, etc.) required A minimum of 1 year work experience as a Medical Assistant preferred, but not required 6+ months phlebotomy experience is highly desired BLS for Healthcare Providers required EClinicalWorks or similar EMR experience Experience working with geriatric patients is a plus Embodies and serves as a role model of ArchWell Health’s Values Be compassionate Strive for excellence Earn trust Show respect Stay resilient Always do the right thing ArchWell Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to their race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected classification.