The Medical Assistant provides clinical and administrative support to the nursing and medical teams in caring for individuals receiving treatment for substance use disorders. Working under the direction of licensed nursing staff and providers, the Medical Assistant assists with resident admissions, vital signs, medication support within the scope of practice, specimen collection, documentation, appointment coordination, and monitoring of residents throughout their treatment. The Medical Assistant plays an important role in promoting a safe, therapeutic environment while supporting quality care, continuity of services, and compliance with facility policies and regulatory standards. Essential Duties: Assist licensed nurses and medical providers with resident admissions, medical intakes, and ongoing clinical care. Obtain and accurately document vital signs, height, weight, and other clinical information. Observe residents for changes in condition and promptly report concerns to the licensed nurse or provider. Assist with medication administration and medication observation as permitted by state regulations and facility policies. Prepare examination rooms and treatment areas, ensuring equipment and supplies are stocked and readily available. Collect and process laboratory specimens and perform point-of-care testing as directed. Schedule medical appointments, coordinate outside referrals, and assist with continuity of care. Accurately document resident interactions, treatments, and clinical information in the electronic medical record. Assist with obtaining and maintaining required medical documentation, including immunization records, TB testing, laboratory results, and other health records. Provide residents with education and reinforcement of treatment plans, wellness practices, medication instructions, and harm reduction strategies as directed by licensed staff. Support infection prevention and control practices by maintaining clean and organized clinical areas. Maintain confidentiality in accordance with HIPAA and all applicable federal and state regulations. Collaborate effectively with nurses, providers, counselors, case managers, and other members of the interdisciplinary treatment team. Participate in emergency response procedures and resident safety initiatives within the Medical Assistant scope of practice. Perform other duties as assigned to support resident care and facility operations. Education and/or Licensure – Must be a Registered Medical Assistant licensed in Texas. Experience – At least one year of professional medical assistant experience, preferably in a detox unit and/or inpatient, partial hospitalization and/or outpatient setting preferred. Additional Requirements – Must obtain and maintain approved CPR certification, de-escalation training, and ASAM training. Knowledge Skills and Abilities · Detoxification proficiency: identify signs of withdrawal; understand observation and monitoring procedures; understand pregnancy related complications; execute the transfer process including understanding potential complications; execute appropriate interventions; and understand frequently used medications, including their purpose, precautions, and side effects. · Have the training, knowledge, and/or experience demonstrating competence in the treatment of the disease of addiction, including the management of withdrawal, client evaluation, motivational counseling techniques, and the taking and recording of vital signs. · Can work independently while being a team player. · Possess the skills to network with all resources to provide the best customer service with clients or family members seeking help. · The ability to ensure a safe and clean working environment complying with OSHA and Plum Creek Recovery Ranch standards. · Excellent customer service skills to handle continuous customer contact with the public, including citizens who may be ill or injured, upset, and/or distraught, requiring the utmost patience, tact, and discretion. · Ability to exercise sound judgment and good problem-solving skills in pressure situations. · Ability to communicate clearly and concisely with co-workers and the public. · Administers medications and monitoring. Takes verbal orders from the Nurse Manager, documents them in the patient record and carries them out accurately and professionally. · Good vision to read documents and view information output from medical equipment. · Must have basic PC skills that include a combination of working in a Windows Operating System and Microsoft Outlook, Word, and Excel. · Understands the importance of maintaining confidentiality; able to maintain confidentiality under HIPAA standards. · Must have the ability to exercise a high degree of diplomacy and tact; excellent customer services and interpersonal communication skills; Cultural sensitivity and demonstrated ability to work with diverse people groups. · Well-developed verbal and written communication skills in English; Additional language abilities desirable. Ability to work well under pressure with minimal supervision. · Ability to effectively interact with persons of widely diverse roles, backgrounds, cultures, and socio-economic classes, those in crises or resistant or negative toward organization · Ability to apply time management practices to prioritize, schedule and complete work effectively to comply with mandated policies and deadlines. · Maintains a cooperative and positive attitude and approach with patients, family members, staff and visitors. · Ability to successfully manage conflict, negotiating “win-win” solutions. · Must be able to multi-task, prioritize with strong time management skills. · Exceptional follow through on tasks and assignments Physical Requirements/Environmental Conditions Perform the following with or without reasonable accommodations: · Ability to stoop, kneel, crouch, crawl, reach, stand, walk, push, pull, lift, grasp, and be able to perceive the attributes of objects such as size, shape, temperature, and/or texture by touching with skin, particularly that of the fingertips. · Ability to express and exchange ideas via spoken word during activities in which they must convey detail or important spoken instructions to others accurately, sometimes quickly and loudly. · Hearing to perceive the nature of sound with no less than 40 db loss @ Hz, 1000 Hz, and 2000 Hz with or without correction; ability to perceive detailed information orally and make fine discriminations in sound. · Perform repetitive motions with wrists, hands, and fingers. Individual must be able to exert up to 100 pounds of force occasionally and to be able to lift, carry, push, pull, or otherwise move objects. · Work requires a minimum standard of visual acuity with or without correction that will enable people in the role to complete administrative and clerical tasks, as well as inspect and analyze. · Must be able to work and concentrate amidst distractions such as noise, conversation, and foot traffic; ability to handle interruptions often and be able to move from one task to another · While worker may possibly be subjected to temperature changes, the worker is generally not substantially exposed to adverse environmental conditions as the work is predominantly inside. Health Insurance Vision Insurance Dental Insurance 401K Retirement Plan Healthcare Spending Account Dependent Care Spending Account PTO Plan with Holiday Premium Pay Life Insurance (Supplemental Life, Term, and Universal plans are also available.) Short and Long-Term Disability (with additional buy-in opportunities)
The Medical Assistant provides clinical and administrative support to the nursing and medical teams in caring for individuals receiving treatment for substance use disorders. Working under the direction of licensed nursing staff and providers, the Medical Assistant assists with resident admissions, vital signs, medication support within the scope of practice, specimen collection, documentation, appointment coordination, and monitoring of residents throughout their treatment. The Medical Assistant plays an important role in promoting a safe, therapeutic environment while supporting quality care, continuity of services, and compliance with facility policies and regulatory standards. Essential Duties: Assist licensed nurses and medical providers with resident admissions, medical intakes, and ongoing clinical care. Obtain and accurately document vital signs, height, weight, and other clinical information. Observe residents for changes in condition and promptly report concerns to the licensed nurse or provider. Assist with medication administration and medication observation as permitted by state regulations and facility policies. Prepare examination rooms and treatment areas, ensuring equipment and supplies are stocked and readily available. Collect and process laboratory specimens and perform point-of-care testing as directed. Schedule medical appointments, coordinate outside referrals, and assist with continuity of care. Accurately document resident interactions, treatments, and clinical information in the electronic medical record. Assist with obtaining and maintaining required medical documentation, including immunization records, TB testing, laboratory results, and other health records. Provide residents with education and reinforcement of treatment plans, wellness practices, medication instructions, and harm reduction strategies as directed by licensed staff. Support infection prevention and control practices by maintaining clean and organized clinical areas. Maintain confidentiality in accordance with HIPAA and all applicable federal and state regulations. Collaborate effectively with nurses, providers, counselors, case managers, and other members of the interdisciplinary treatment team. Participate in emergency response procedures and resident safety initiatives within the Medical Assistant scope of practice. Perform other duties as assigned to support resident care and facility operations. Education and/or Licensure – Must be a Registered Medical Assistant licensed in Texas. Experience – At least one year of professional medical assistant experience, preferably in a detox unit and/or inpatient, partial hospitalization and/or outpatient setting preferred. Additional Requirements – Must obtain and maintain approved CPR certification, de-escalation training, and ASAM training. Knowledge Skills and Abilities · Detoxification proficiency: identify signs of withdrawal; understand observation and monitoring procedures; understand pregnancy related complications; execute the transfer process including understanding potential complications; execute appropriate interventions; and understand frequently used medications, including their purpose, precautions, and side effects. · Have the training, knowledge, and/or experience demonstrating competence in the treatment of the disease of addiction, including the management of withdrawal, client evaluation, motivational counseling techniques, and the taking and recording of vital signs. · Can work independently while being a team player. · Possess the skills to network with all resources to provide the best customer service with clients or family members seeking help. · The ability to ensure a safe and clean working environment complying with OSHA and Plum Creek Recovery Ranch standards. · Excellent customer service skills to handle continuous customer contact with the public, including citizens who may be ill or injured, upset, and/or distraught, requiring the utmost patience, tact, and discretion. · Ability to exercise sound judgment and good problem-solving skills in pressure situations. · Ability to communicate clearly and concisely with co-workers and the public. · Administers medications and monitoring. Takes verbal orders from the Nurse Manager, documents them in the patient record and carries them out accurately and professionally. · Good vision to read documents and view information output from medical equipment. · Must have basic PC skills that include a combination of working in a Windows Operating System and Microsoft Outlook, Word, and Excel. · Understands the importance of maintaining confidentiality; able to maintain confidentiality under HIPAA standards. · Must have the ability to exercise a high degree of diplomacy and tact; excellent customer services and interpersonal communication skills; Cultural sensitivity and demonstrated ability to work with diverse people groups. · Well-developed verbal and written communication skills in English; Additional language abilities desirable. Ability to work well under pressure with minimal supervision. · Ability to effectively interact with persons of widely diverse roles, backgrounds, cultures, and socio-economic classes, those in crises or resistant or negative toward organization · Ability to apply time management practices to prioritize, schedule and complete work effectively to comply with mandated policies and deadlines. · Maintains a cooperative and positive attitude and approach with patients, family members, staff and visitors. · Ability to successfully manage conflict, negotiating “win-win” solutions. · Must be able to multi-task, prioritize with strong time management skills. · Exceptional follow through on tasks and assignments Physical Requirements/Environmental Conditions Perform the following with or without reasonable accommodations: · Ability to stoop, kneel, crouch, crawl, reach, stand, walk, push, pull, lift, grasp, and be able to perceive the attributes of objects such as size, shape, temperature, and/or texture by touching with skin, particularly that of the fingertips. · Ability to express and exchange ideas via spoken word during activities in which they must convey detail or important spoken instructions to others accurately, sometimes quickly and loudly. · Hearing to perceive the nature of sound with no less than 40 db loss @ Hz, 1000 Hz, and 2000 Hz with or without correction; ability to perceive detailed information orally and make fine discriminations in sound. · Perform repetitive motions with wrists, hands, and fingers. Individual must be able to exert up to 100 pounds of force occasionally and to be able to lift, carry, push, pull, or otherwise move objects. · Work requires a minimum standard of visual acuity with or without correction that will enable people in the role to complete administrative and clerical tasks, as well as inspect and analyze. · Must be able to work and concentrate amidst distractions such as noise, conversation, and foot traffic; ability to handle interruptions often and be able to move from one task to another · While worker may possibly be subjected to temperature changes, the worker is generally not substantially exposed to adverse environmental conditions as the work is predominantly inside.
Under general supervision, the Med ical Assistant – NCT or Limited Medical Radiologic Technologist (LMRT) is responsible for providing patient care services, determining medical conditions, and preparing patients for examination and treatment under the direction of the Provider. The MA-NCT or Limited Medical Radiologic Technologist prepares for and performs standard x-ray examinations, while using proper technique and positioning per provider orders. The team member will be responsible for preparing patients for exams, updating medical records, utilizing x-ray equipment, and notifying the imaging supervisor of any equipment issues. Additional back-office duties as assigned. Essential Functions and Responsibilities: Prepare patients for examination, records vital signs and history, and provides treatment as applicable Prepares exam/treatment rooms; select, setup, sterilize, and maintain medical supplies and equipment for procedures Prepare and administer injections, change dressings, and facilitate wound management under providers orders Collect blood, tissue, and other laboratory specimens through routine in-house testing procedures, and analyze and prepare for testing, log results, and perform lab call-backs Document basic patient care and procedures, utilizing appropriate forms and electronic medical records Schedule patients for tests, initial, and follow-up appointments if applicable in care setting Instructs patients and family regarding treatment and medication instructions Collaborate, take direction, and initiate actions that will allow the assumption of cross-functional team actions to ensure seamless patient care Phlebotomy Perform opening/closing clinic duties and patient call backs Follow prescribed safety standards in operating all required radiologic equipment Experience with positioning patients and x-ray equipment to achieve desired diagnostic image Knowledge and experience with appropriate shielding protocols Select length and intensity of radiation exposure on individual patient basis or to specification of examination Use of CR and DR systems Examine images for properties such as density, contrast, definition, magnification, and distortion Send and store images Perform other duties as assigned Requirements and Qualifications : Education: Graduate of an accredited Limited Radiologic Technology Program required or NCT Program Certification/License: Current state Limited Medical Radiologic Technologist (L MRT ) or N on-Certified Technician with Spine, Extremities, and Chest Modules licensure required . Current BLS for Healthcare Providers required . Experience: Prior Medical Assistant, NC-T or Limited Radiologic Te chnologist experience preferred #RT
Become a part of our caring community The Medical Assistant is the first point of contact for patient care. Responsible for administrative duties in addition to patient care. The Medical Assistant performs varied activities and moderately complex administrative/operational/customer support assignments. The Medical Assistant performs clinical duties. These duties include discussing symptoms and gathering and inputting information into the electronic medical records system. They also take vital signs, give injections, and perform diagnostic tests. Additionally, the Medical Assistant collects specimens, draws blood, sterilizes and cleans equipment, and maintains examination rooms at an outpatient care site. Collaborates closely with Physicians and Nurses. Delivers direct patient care dependent on what active certification allows. You will report onsite to the Clinic Administrator at Conviva New Braunfels located at: 1860 S. Seguin Avenue New Braunfels, TX 78130 Use your skills to make an impact Required You will have successful completion of MA school/training program or a Certified/Registered Medical Assistant or 5+ years of experience and approval from Provider You will have a high school diploma or equivalent You will be CPR Certified Preferred You will have phlebotomy experience You will have medication/vaccine administration experience You will have 1+ years MA experience You will have Value Based Care experience including knowledge of HEDIS, CPT/ICD coding, and CAHPS/HOS Patient Experience. You will be Bilingual proficient in English and Spanish Additional Information: If selected for this role, you will be required to be screened for TB. Please be aware that applicants may be asked to provide their Social Security Number, if it is not already on file. Scheduled Weekly Hours 40 Pay Range The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. $43,000 - $56,200 per year This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance. Description of Benefits Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities. About Us About Conviva Senior Primary Care: Conviva Senior Primary Care provides proactive, preventive care to seniors, including wellness visits, physical exams, chronic condition management, screenings, minor injury treatment and more. As part of Humana’s Primary Care Organization, which includes CenterWell Senior Primary Care, Conviva’s innovative, value-based approach means each patient gets the best care, when needed most, and for the lowest cost. We go beyond physical health – addressing the social, emotional, behavioral and financial needs that can impact our patients' well-being. About CenterWell, a Humana company: CenterWell is a leading healthcare services business focused on creating integrated and differentiated experiences that put our patients at the center of everything we do. The result is high-quality healthcare that is accessible, comprehensive and, most of all, personalized. As the largest provider of senior-focused primary care, a leading provider of home healthcare and a leading integrated home delivery, specialty, hospice and retail pharmacy, CenterWell is focused on whole health and addressing the physical, emotional and social wellness of our patients. CenterWell is part of Humana Inc. (NYSE: HUM). Learn more about what we offer at CenterWell.com. Equal Opportunity Employer It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
