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Pre Operative Staff RN

Driscoll Children's Hospital Corpus Christi, TX

Where compassion meets innovation and technology and our employees are family. Thank you for your interest in joining our team! Please review the job information below. JD Attached*

Medical Assistant

Driscoll Children's Hospital Stone Oak, TX

Where compassion meets innovation and technology and our employees are family. Thank you for your interest in joining our team! Please review the job information below. G ENERAL P URPOSE OF J OB : To assist health care providers and clerical staff in the ambulatory patient care areas. Provides developmentally appropriate care for the ages of patients served. Perform a variety of routine and specialized tasks. Specific job duties include Performs and documents vital signs and physical measurements in an age-appropriate manner. Performs phlebotomy procedures, performs ancillary testing, promotes safety and infection control, calls pharmacy to authorize medication refills as per physician’s orders, performs clerical duties to include: answering telephones, greeting patients, appointment scheduling, insurance pre- authorizations, chart preparation and completion, retrieves diagnostic reports and dictations, arranges for hospital admissions, and procedures, and reinforces physician discharge orders. E SSENTIAL D UTIES AND B EHAVIORAL E XPECTATIONS : To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job description is not intended to be all- inclusive; employees will perform other reasonably related business duties as assigned by the immediate supervisor and/or hospital administration as required. • Maintains utmost level of confidentiality at all times. • Adheres to hospital policies and procedures. • Demonstrates business practices and personal actions that are ethical and adhere to corporate compliance and integrity guidelines. • Schedules appointments, receives money for bills, keeps x-ray and other medical records, performs secretarial tasks, and completes insurance forms. • Keys data into computer to maintain office and patient records. Performs and documents vital signs and physical measurements in an age appropriate manner • Prepares patient for examination. • Performs and documents vital signs according to hospital standards. • Identifies abnormal vital signs and reports to the nurse or MD. • Measures height and weight accurately. • Documents or photocopies current immunization accurately. • Documents allergy status accurately. • Assists with the preparation of equipment. and aids physician during treatment, examination, and testing. • Performs waive testing procedures such as glucose monitoring, urine dipstick, rapid-strep, hemoccult and urine pregnancy test. • Passes competency validations annually. • Labels appropriately, all waive testing controls with date opened, and expiration date. • Maintains QC monitoring as appropriate. • Documents legible and accurately Performs general lab duties as assigned • Performs venipuncture, finger stick, and heel stick phlebotomy procedures as per hospital policy. Processes lab specimens, performs tests, and reports results as written in applicable policies and procedures. • Performs only those tests that are authorized by the licensed professional and require a degree of skill commensurate with the individual’s education, training or experience, and technical abilities. • Maintains records that demonstrate that proficiency-testing samples are tested in the same manner as patient samples. • Adheres to laboratory’s quality control policies, documents all control activities. • Identifies problems that may adversely affect test performance or reporting of test results and either must correct problem immediately or notify nurse in charge. Promotes safety and infection control • Observes and enforces guidelines for infection control in administering care, demonstrating adherence to infection control guidelines. • Promotes safety of all patients and personnel. • Promotes and ensures safe and effective use of equipment in assigned areas as observed annually by supervisory observation. • Cleans toys per hospital policy. • Responds to emergency situations as evidenced by ongoing supervisory observation. Assists nursing personnel and performs other duties • Collaborates with licensed nurse in ensuring that all nursing care required by patients is administered and documented. • Stocks supplies and exam rooms daily. Medication administration • Health teaching and counseling as ordered by medical provider. • Administer prescribed medications and immunizations. Maintains interaction and communication • Maintains unit, department, and hospital communication as observed by supervisor. • Attends staff meetings or signs attendance records for reading of minutes and attends all mandatory in-services 100% of the time as evidenced by a review of minutes and Staff Development Records. • Notifies licensed staff or supervisor when unable to complete assigned or tasks or responsibilities. • Monitors patient flow in clinic and guest relations to promote customer service. E DUCATION AND / OR E XPERIENCE : • High school diploma or general education degree (GED) • Completion of medical assistant training course accredited by the Bureau of Private Post secondary and Vocational Education in the Department of Consumer Affairs or CAAHEP. • Prior experience as a certified medical assistant preferred • Basic knowledge of computer • Current BLS or within six months of hire • Attempt National Certification or Registry as Medical Assistant (CMA or RMA) within two years of hire

Pre-Operative RN PAC Clinic RGV

Driscoll Children's Hospital Edinburg, TX

Where compassion meets innovation and technology and our employees are family. Thank you for your interest in joining our team! Please review the job information below. G ENERAL P URPOSE OF J OB : The Pre-Operative Staff Registered Nurse is a professional caregiver who assumes responsibility and accountability to meet with or call patients scheduled for surgery to gather data, provide pre- operative preparation instructions, provide procedure-specific education, and screen for disease/conditions or behaviors/activities that could pose a risk for the procedure or anesthesia treatment. E SSENTIAL FUNCTIONS AND BEHAVIORAL EXPECTATIONS : To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job description is not intended to be all- inclusive; employees will perform other reasonably related business duties as assigned by the immediate supervisor and/or hospital administration as required. C OMMUNICATION – Conveys information and shares ideas using the appropriate techniques to reach different audiences; promotes understanding and open information sharing. Listens actively; solicits and gives constructive and honest feedback. Is sensitive to the needs, ideas, and feelings of others. Develops and maintains rapport with others. Establishes and maintains a therapeutic relationship with patient and family using individualized interventions to ensure patient comfort and dignity. • Identifies barriers to learning, develops and implements plan based on assessed patient/family needs. • Uses clear, closed loop communication that enhances team information sharing and decision making. • Uses chain of command to obtain appropriate health care response as an advocate for the patient. • Functions as a patient/family advocate seeking direction as needed to provide safe, effective, efficient, and timely care. • Initiates appropriate referrals to healthcare team based on assessed patient needs. • Documents timely and accurately to reflect patient plan of care and response to interventions in the electronic medical record. C USTOMER /P ATIENT F OCUS –Understands and anticipates the needs of both internal and external customers. Meets customer needs while remaining a good steward of organizational resources. • Performs initial and ongoing focused assessments to identify actual, potential and critical changes in patient’s condition and follows through with appropriate reporting and actions. • Develops, implements, and modifies an individualized plan of care that reflects cultural aspects of illness/hospitalization to meet patient needs and diagnoses. • Prioritizes, plans, organizes and directs care of assigned patients. • Involves the patient and family in healthcare decisions and care as appropriate. • Evaluates and reports pertinent patient response to interventions based on evidence-based best practice. • Administers medications and other therapeutic treatments per clinical guidelines and orders; recognizes abnormal responses to medication therapy and initiates corrective therapy. • Intervenes appropriately after correlating clinical picture to therapeutic treatment plan. • Selects and utilizes appropriate equipment, devices, and supplies based on patient needs and treatment plan. • Ensures the correct functioning of equipment, identifies deficits and reports appropriately. • Participates in clinical research following specific protocols. T EAMWORK – Fully participates in maintaining a positive team environment that is conducive to customer satisfaction. Builds trust among co-workers, focusing on accomplishing hospital and departmental mission and goals. Works effectively with a diverse group of people in pursuit of the organization’s goals. Shifts personal goals when necessary to focus on group objectives. Looks for ways to help others and to support their work. Initiates warm transfer techniques to refer customer service concerns to the right individual; does not display “it’s not my job” attitude. Values others’ contributions and shows respect for all individuals throughout the organization. Can be counted on by others. • Demonstrates flexibility in staffing and scheduling to meet unit needs. • Supports real time staffing decisions and assignments for the greater good. • Supports goals through participation and compliance in unit activities and decision-making. • Participates in improving patient care by engaging in reviewing and supporting practice change based on evidence-based practice. • Maintains and respects relationships and builds rapport with peers and leadership. A CCOUNTABILITY – Takes responsibility and ownership for delivering results through personal initiative and commitment. Willing to make recommendations and assume additional responsibilities. Organizes work and uses time efficiently. Takes the initiative to find additional work during slow or downtimes. Recommends innovative ways of doing work more efficiently and effectively. Adheres to and supports regulatory and organizational policies and professional standards. • Completes required ongoing development and education/certifications as required. • Recognizes own limitations and seeks guidance. • Participates in Quality Improvement. • Identifies trends in patient care outcomes for QI monitoring, practice change or staff education. L ICENSE , E DUCATION AND / OR E XPERIENCE :  Graduate from an accredited school of nursing. BSN preferred.  Current RN license in the State of Texas  Bilingual (Spanish) preferred  Perioperative experience preferred (at least one year) C ERTIFICATES , R EGISTRATIONS . • BLS pre-hire • Advanced Specialty Courses (ASC) according to Attachment A. ASC courses should be taken at the earliest opportunity but must be completed within timeframes specified on Attachment A and continuously maintained ongoing. • Must register to test for unit specific certification (Certified Ambulatory Paranesthesia Nurse- CAPA) by 24 months post-orientation completion date. • Must have unit specific certification exam results by 3 years post-orientation completion date.

RN Level I Pool Med/Surg

Driscoll Children's Hospital Edinburg, TX

Where compassion meets innovation and technology and our employees are family. Thank you for your interest in joining our team! Please review the job information below. G ENERAL P URPOSE OF J OB : The staff nurse is a professional Registered Nurse (RN) who provides direct nursing care to an assigned patient population, service line or clinic department. The staff nurse, utilizing the nursing process, plans and delivers effective patient care within the Texas Nursing Practice Act scope of practice and within the framework of Driscoll Health System’s vision and mission of excellence and integrated care delivery. The staff nurse practices within the established standards of practice, ethical guidelines, policies and guidelines reflective of the American Nurses Association (ANA) and their specialty service line. The staff nurse completes specific duties and maintains current competence in the skills and nursing practice according to the service line or area of primary work assignment. E SSENTIAL FUNCTIONS AND BEHAVIORAL EXPECTATIONS : To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job description is not intended to be all- inclusive; employees will perform other reasonably related business duties as assigned by the immediate supervisor and/or hospital administration as required. LICENSE , E DUCATION AND / OR E XPERIENCE :  BSN preferred.  Current RN license in the State of Texas. C ERTIFICATES , R EGISTRATIONS . • American Heart Association Basic Life Support (CPR) continuously maintained. May onboard with AHA or Red Cross CPR and then transition to AHA upon first renewal. • Advanced Specialty Courses (ASC) according to Attachment A o ASC courses should be taken at earliest opportunity, but must be completed within timeframes specified on Attachment A and continuously maintained ongoing. • National Certification in specialty must be attempted within 4 years of hire date for eligible role and continuously maintained thereafter.

Inpatient RN - 6th Tower

Driscoll Children's Hospital Corpus Christi, TX

Where compassion meets innovation and technology and our employees are family. Thank you for your interest in joining our team! Please review the job information below. GENERAL PURPOSE OF JOB: The staff nurse (RN) is a professional Registered Nurse who provides direct nursing care to assigned patient population. The staff nurse, utilizing the nursing process, plans and delivers effective patient care within the Texas scope of practice and within the frame work of Driscoll Health System’s vision of excellence and integrated care delivery. The staff nurse complies within the established standards of practice, policies and clinical guidelines reflective of evidence-based best practice. The practice of the staff nurse contributes to creating an environment that is patient focused, family centered and is designed to provide continuation of care and patient transition management. LICENSE, EDUCATION AND/OR EXPERIENCE: Graduate from an accredited school of nursing. BSN preferred. Current RN license in the State of Texas. CERTIFICATES, REGISTRATIONS . • BLS required before hire • Advanced Specialty Courses (ASC)/Credentials according to Appendix A o ASC courses should be taken at earliest opportunity, completed within 1 year and continuously maintained ongoing • National Certification in specialty must be attempted within 3 years of completing orientation and continuously maintained ongoing

Inpatient RN NICU RGV

Driscoll Children's Hospital Edinburg, TX

Where compassion meets innovation and technology and our employees are family. Thank you for your interest in joining our team! Please review the job information below. GENERAL PURPOSE OF JOB: The staff nurse is a professional Registered Nurse (RN) who provides direct nursing care to an assigned patient population, service line or clinic department. The staff nurse, utilizing the nursing process, plans and delivers effective patient care within the Texas Nursing Practice Act scope of practice and within the framework of Driscoll Health System’s vision and mission of excellence and integrated care delivery. The staff nurse practices within the established standards of practice, ethical guidelines, policies and guidelines reflective of the American Nurses Association (ANA) and their specialty service line. The staff nurse completes specific duties and maintains current competence in the skills and nursing practice according to the service line or area of primary work assignment . LICENSE, EDUCATION AND/OR EXPERIENCE:  BSN preferred. Current RN license in the State of Texas. CERTIFICATES, REGISTRATIONS. • American Heart Association Basic Life Support (CPR) continuously maintained. May onboard with AHA or Red Cross CPR and then transition to AHA upon first renewal. • Advanced Specialty Courses (ASC) according to Attachment A o ASC courses should be taken at earliest opportunity, but must be completed within timeframes specified on Attachment A and continuously maintained ongoing. • National Certification in specialty must be attempted within 4 years of hire date for eligible role and continuously maintained thereafter.

Outpatient LVN PSY

Driscoll Children's Hospital Corpus Christi, TX

Where compassion meets innovation and technology and our employees are family. Thank you for your interest in joining our team! Please review the job information below. JD Attached* General Purpose of Job The Outpatient LVN is a Licensed Vocational Nurse who provides direct nursing care to assigned patient/patient population. The LVN utilizing the nursing process, plans, and delivers effective patient care within the framework of Driscoll Children's Hospital vision of excellence and integrated care delivery. The LVN complies within the established standards and clinical guidelines reflective of evidence-based best practice. The practice of the LVN contributes to creating an environment that is patient-focused-family centered and designed to provide continuation of care and patient self-care competencies across the continuum. Essential Functions and Behavioral Expectations To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job description is not intended to be all-inclusive; employees will perform other reasonably related business duties as assigned by the immediate supervisor and/or hospital administration as required. Maintain utmost level of confidentiality at all times. Adheres to hospital policies and procedures. Demonstrates business practices and personal actions that are ethical and adhere to corporate compliance and integrity guidelines. Quality of Care Collects QA data as indicated. Identifies trends in patient care outcomes for QA monitoring. Participates in clinical research following specific protocols. Ensures safe care by using assertive interactions with the health care team. Assessment and Monitoring Performs initial and focused assessment. Recognizes and reports actual and potential health problems. Reports pertinent patient response to interventions. Modifies plan of care based on patient assessment. Uses chain of command to obtain appropriate health care response as an advocate for the patient. Therapeutic Interventions Administers medications per clinical guidelines recognize abnormal responses to medication therapy and initiate corrective therapy. Develops, implements, an individualized plan of care to meet patient needs and diagnoses. Intervenes appropriately after correlating clinical picture to therapeutic treatment plan. Selects and utilizes appropriate equipment, devices, and supplies based on patient needs and treatment plan. Crisis Management Identifies critical changes in patient's condition and follows through with appropriate actions. Ensures the correct functioning of emergency equipment identifies deficits and follows through. Assists with changes in unit needs during a crisis situation. Re-establishes unit function after a crisis situation. Participates in the review of unit response to crisis situation. Education and/or Experience Current, unencumbered LVN license in the State of TX Graduate of an accredited vocational school of nursing.

Outpatient RN- Victoria

Driscoll Children's Hospital Victoria, TX

Where compassion meets innovation and technology and our employees are family. Thank you for your interest in joining our team! Please review the job information below. GENERAL PURPOSE OF JOB: The staff nurse is a professional Registered Nurse (RN) who provides direct nursing care to an assigned patient population, service line or clinic department. The staff nurse, utilizing the nursing process, plans and delivers effective patient care within the Texas Nursing Practice Act scope of practice and within the framework of Driscoll Health System’s vision and mission of excellence and integrated care delivery. The staff nurse practices within the established standards of practice, ethical guidelines, policies and guidelines reflective of the American Nurses Association (ANA) and their specialty service line. The staff nurse completes specific duties and maintains current competence in the skills and nursing practice according to the service line or area of primary work assignment. ESSENTIAL FUNCTIONS AND BEHAVIORAL EXPECTATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job description is not intended to be all- inclusive; employees will perform other reasonably related business duties as assigned by the immediate supervisor and/or hospital administration as required. LICENSE, EDUCATION AND/OR EXPERIENCE:  BSN preferred. Current RN license in the State of Texas. CERTIFICATES, REGISTRATIONS . • American Heart Association Basic Life Support (CPR) continuously maintained. May onboard with AHA or Red Cross CPR and then transition to AHA upon first renewal. • Advanced Specialty Courses (ASC) according to Attachment A o ASC courses should be taken at earliest opportunity but must be completed within timeframes specified on Attachment A and continuously maintained ongoing. • National Certification in specialty must be attempted within 4 years of hire date for eligible role and continuously maintained thereafter.

Vascular Access PICC RN

Driscoll Children's Hospital Corpus Christi, TX

Where compassion meets innovation and technology and our employees are family. Thank you for your interest in joining our team! Please review the job information below. GENERAL P URPOSE OF J OB : The Vascular Access/PICC Nurse supports and coordinates a multidisciplinary approach to Vascular Access/PICC team efforts at Driscoll Children's Hospital. This is to include evidenced based practices and a standardized approach. The position offers an expert resource in Vascular Access and PICC line insertion to the staff and physicians of Driscoll Children's Hospital. E SSENTIAL D UTIES AND B EHAVIORAL E XPECTATIONS : To perform this job successfully, the nurse must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability for the position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job description is not intended to be all- inclusive; employees will perform other reasonably related business duties as assigned by the immediate supervisor and/or hospital administration as required. • Develop and maintain the overall Vascular Access/PICC Program with input from the Vascular Access/PICC Collaborative. • Identify new evidence and facilitate evidenced based approaches. • Support standardization of assessments, general interventions, protocols, products, documentation and charging. • Develop and maintain policies as indicated. • Serves as a patient advocate. • Provide consultation on complex vascular cases. • Assist and mentor nursing staff concerning technique to be utilized with difficult intravascular access. • Promote and oversee education concerning vascular access to include screening for PICC candidates. • Coordinate vascular access educational events to include certification classes for general staff. • Assess competencies of PICC trained nurses. • Develop a clear consultation process working toward 24/7 availability. • Develop a scheduling process for elective PICC insertions. • Perform elective PICC line insertions as ordered by physicians. • Support family involvement and effective discharge planning by working with case manager as indicated. • Collect and report data to demonstrate outcomes and effectiveness of program. • Assist the Director of Nursing Resources and Metrics to provide an annual report and evaluation of the program. E DUCATION AND / OR E XPERIENCE : • Graduate of an accredited school of nursing. • Active and unincumbered RN license, Texas Board of Nursing. • Bachelor’s Degree or higher, Preferred. • 2 years or greater pediatric patient care experience, Required. • Supervisory experience, Recommended. • Competency in placement of peripheral catheters. • Computer literacy in basic skills and understanding of computer system. C ERTIFICATES , L ICENSES , R EGISTRATIONS . Registered Nurse in the State of Texas Pediatric PICC Insertion Certification, Preferred. Basic Life Support (BLS) required upon hire. Pediatric Advanced Life Support (PALS) upon hire or within 90 days of hire/transfer date

Service Coord III - LVN Valley

Driscoll Children's Hospital Brownsville, TX

Where compassion meets innovation and technology and our employees are family. Thank you for your interest in joining our team! Please review the job information below. General Purpose of Job: The Service Coordinator III program supports maximizing the member’s health, well-being, and independence. The Service Coordinator III will focus on person-centered care planning and will review member’s services and supports needs, all assure timely community-based Long-Term Services and Supports (LTSS) to prevent, delay, or reduce the progression of chronic conditions and the need for institutionalization and to maintain the member safely in the community. Service Coordination is a collaborative practice that assesses, plans, implements, coordinates, monitors, and evaluates the options and services required to meet the member’s health and human service’s needs. It is characterized by advocacy, communication and resource management and promotes quality and cost-effective interventions and outcomes. The Service Coordinator III facilitates clinically appropriate and fiscally responsible patient care through communication with the physician offices involved in the members care, family, care giver, and all other members of the health care team. The Service Coordination process is holistic in its coverage of the member’s situation and addresses medical, physical, behavioral, emotional, financial, psychosocial, and other needs, as well as that as the support system. The Service Coordinator III will focus principally on the needs of STAR Kids members within Health Homes. Essential Duties and Responsibilities: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job description is not intended to be all-inclusive; employees will perform other reasonably related business duties as assigned by Health Plan leadership, as required. Knowledge, Skills and Abilities: Knowledge in Texas Medicaid criteria/guidelines preferred. Knowledge about managed care contracts/guidelines preferred. Knowledge of programs and services required to support the health and medical needs of disabled children preferred. Knowledge of various reimbursement mechanisms, including third party requirements preferred. Microsoft Office skills preferred. Maintains utmost level of confidentiality at all times. Maintains compliance with regulatory agencies that conduct intermittent reviews and audits to ensure contractual and regulatory compliance with Federal, State entities as well URAC. Implements and adheres to Health System and Health Plan policies and procedures for members with special health care needs (STAR Kids). Demonstrates business practices and personal actions that are ethical and adhere to Corporate Compliance and integrity guidelines. Responsibilities: Function in an advisory role to the Medical Directors and Medical Management Committee in the following areas: Provide evaluation of and assist in the development of quality patient care services offered by DCHP; Assist in the establishment of patient care and professional staff policies and procedures of DCHP; and Participate in long-range planning of services and/or programs offered by DCHP. This position shall be responsible for the following aspects of the program: Provides service coordination within the Health Homes and links Members to assigned service coordinator as required Coordinates care and efficient utilization of health care resources for patients identified in the STAR Kids program through communication with other members of the health care team, including physician offices, social workers, nurses, and other multidisciplinary team members as appropriate to obtain optimal outcomes for members. Provide the member with initial and ongoing assistance identifying, selecting, obtaining, coordinating, and using services and supports to enhance the member’s wellbeing, independence, integration into the community, and potential for supportive employment. Enrolls member in disease management and monitors and documents progress. Answers Service Coordination Integrated Pod (SCIP) phone calls from the members who call the SCIP and handles appropriately. Enters LTSS authorizations into the system per the direction of the Service Coordinators in the SCIP. Communicates with management regarding status of current workload and turn-around time discrepancies as necessary. Must obtain approval from manager or designee to any redistribution of workload. Produce status reports on a regular basis to track members in STAR Kids. Ensure thorough knowledge of the STAR Kids contract and meet all Service Coordination contract requirements. Participates in health plan’s performance improvement activities. Participates in health plan committees as appropriate and on request. Accepts other assignments from management as requested and complies with basic management principals of delegation. Education and/or Experience: Experience as a case management support technician, a customer service representative in a medical office or health plan, utilization review technician, or an LTSS coordinator with DADS or DSHS preferred. High school diploma or equivalent required. At least a 2-year college Associate’s Degree preferred. Previous experience in a managed care environment preferred. Direct experience working with children and young adults with similar conditions or behaviors in three of the last five years. At least a 4-year college degree and current, active, and unrestricted licensure as a Licensed Vocation Nurse (LVN). Previous service coordination or case management experience. Minimum 3 years of clinical experience (pediatric preferred) or 1 year experience in managed care. Previous experience with the State of Texas STAR+PLUS program or similar programs dealing with SSI and disabled children preferred Knowledge of the Medicare/Medicaid dual population preferred

STAR Kids Health Home Service Coordinator III (LVN)

Driscoll Children's Hospital Brownsville, TX

Where compassion meets innovation and technology and our employees are family. Thank you for your interest in joining our team! Please review the job information below. General Purpose of Job: The Service Coordinator III program supports maximizing the member’s health, well-being, and independence. The Service Coordinator III will focus on person-centered care planning and will review member’s services and supports needs, all assure timely community-based Long-Term Services and Supports (LTSS) to prevent, delay, or reduce the progression of chronic conditions and the need for institutionalization and to maintain the member safely in the community. Service Coordination is a collaborative practice that assesses, plans, implements, coordinates, monitors, and evaluates the options and services required to meet the member’s health and human service’s needs. It is characterized by advocacy, communication and resource management and promotes quality and cost-effective interventions and outcomes. The Service Coordinator III facilitates clinically appropriate and fiscally responsible patient care through communication with the physician offices involved in the members care, family, care giver, and all other members of the health care team. The Service Coordination process is holistic in its coverage of the member’s situation and addresses medical, physical, behavioral, emotional, financial, psychosocial, and other needs, as well as that as the support system. The Service Coordinator III will focus principally on the needs of STAR Kids members within Health Homes. Essential Duties and Responsibilities: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job description is not intended to be all-inclusive; employees will perform other reasonably related business duties as assigned by Health Plan leadership, as required. Knowledge, Skills and Abilities: Knowledge in Texas Medicaid criteria/guidelines preferred. Knowledge about managed care contracts/guidelines preferred. Knowledge of programs and services required to support the health and medical needs of disabled children preferred. Knowledge of various reimbursement mechanisms, including third party requirements preferred. Microsoft Office skills preferred. Maintains utmost level of confidentiality at all times. Maintains compliance with regulatory agencies that conduct intermittent reviews and audits to ensure contractual and regulatory compliance with Federal, State entities as well URAC. Implements and adheres to Health System and Health Plan policies and procedures for members with special health care needs (STAR Kids). Demonstrates business practices and personal actions that are ethical and adhere to Corporate Compliance and integrity guidelines. Responsibilities: 1. Function in an advisory role to the Medical Directors and Medical Management Committee in the following areas: Provide evaluation of and assist in the development of quality patient care services offered by DCHP; Assist in the establishment of patient care and professional staff policies and procedures of DCHP; and Participate in long-range planning of services and/or programs offered by DCHP. 2. This position shall be responsible for the following aspects of the program: Provides service coordination within the Health Homes and links Members to assigned service coordinator as required Coordinates care and efficient utilization of health care resources for patients identified in the STAR Kids program through communication with other members of the health care team, including physician offices, social workers, nurses, and other multidisciplinary team members as appropriate to obtain optimal outcomes for members. Provide the member with initial and ongoing assistance identifying, selecting, obtaining, coordinating, and using services and supports to enhance the member’s wellbeing, independence, integration into the community, and potential for supportive employment. Enrolls member in disease management and monitors and documents progress. Answers Service Coordination Integrated Pod (SCIP) phone calls from the members who call the SCIP and handles appropriately. Enters LTSS authorizations into the system per the direction of the Service Coordinators in the SCIP. Communicates with management regarding status of current workload and turn-around time discrepancies as necessary. Must obtain approval from manager or designee to any redistribution of workload. Produce status reports on a regular basis to track members in STAR Kids. Ensure thorough knowledge of the STAR Kids contract and meet all Service Coordination contract requirements. Participates in health plan’s performance improvement activities. Participates in health plan committees as appropriate and on request. 3. Accepts other assignments from management as requested and complies with basic management principals of delegation. Education and/or Experience: Experience as a case management support technician, a customer service representative in a medical office or health plan, utilization review technician, or an LTSS coordinator with DADS or DSHS preferred. High school diploma or equivalent required. At least a 2-year college Associate’s Degree preferred. Previous experience in a managed care environment preferred. Direct experience working with children and young adults with similar conditions or behaviors in three of the last five years. At least a 4-year college degree and current, active, and unrestricted licensure as a Licensed Vocation Nurse (LVN). Previous service coordination or case management experience. Minimum 3 years of clinical experience (pediatric preferred) or 1 year experience in managed care. Previous experience with the State of Texas STAR+PLUS program or similar programs dealing with SSI and disabled children preferred Knowledge of the Medicare/Medicaid dual population preferred

Nurse Manager NICU

Driscoll Children's Hospital Corpus Christi, TX

Where compassion meets innovation and technology and our employees are family. Thank you for your interest in joining our team! Please review the job information below. General Purpose of Job: The Assistant Nurse Manager under general supervision organizes and directs the work of the NICU and programs; coordinates staff to assure that effective nursing services are provided, and quality standards are met. Staffing consists of Registered Nurses, Unit Clerks, Equipment Techs, and other health care providers as needed. A multidisciplinary team approach to care is utilized. The function of the Assistant Nurse Manager is to develop and maintain an environment that supports the professional nurse and The Assistant Nurse Manager under general supervision organizes and directs the work of the NICU and programs; coordinates staff to assure that effective nursing services are provided, and quality standards are met. Staffing consists of Registered Nurses, Unit Clerks, Equipment Techs, and other health care providers as needed. A multidisciplinary team approach to care is utilized. The function of the Assistant Nurse Manager is to develop and maintain an environment that supports the professional nurse and Briefly describe the job’s primary purpose or contribution to the department or organization. The Nurse Manager under general supervision organizes and directs the work of the NICU and programs; coordinates staff to assure that effective nursing services are provided, and quality standards are met. Staffing consists of Registered Nurses, Unit Clerks, Equipment Techs, and other health care providers as needed. A multidisciplinary team approach to care is utilized. The function of the Assistant Nurse Manager is to develop and maintain an environment that supports the professional nurse and staff. Essential Functions and Behavioral Expectations: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job description is not intended to be all-inclusive; employees will perform other reasonably related business duties as assigned by the immediate supervisor and/or hospital administration as required. Maintains utmost level of confidentiality at all times. Adheres to hospital policies and procedures. Actively support and promote a professional practice model that encourages staff participation in the development of clinical standards that is collaborative, collegial and utilizes current trends and data in professional practice (clinical and administrative).Openly support and consistently communicate the mission of the unit and the organization. Serve as the collective voice for staff to communicate with administration. Serve as the staff and patient advocate to ensure optimal patient care. Interface with patients and families to ensure that care is consistent with their expectations. Ensure active use of the nursing process for patients from admission to discharge and beyond. Serve as a professional role model and mentor to staff by responding positively to change while supporting colleagues through the change process. Serve as a change agent to facilitate communication and transition that supports the mission of the organization. Assure coordination/participation of unit-based staff on department and organization wide councils/committees. Manage, supervise and coordinate delivery of patient care for assigned patient care area on a 24-hour basis. Ensure compliance with clinical patient care standards and established policies and procedures. Assist Director with maintaining clinical competencies for assigned clinical area and provides bedside care as needed. Assess/coach and evaluate staff level of practice. Develop programs that foster continued clinical development from novice to expert to positively impact patient care and career satisfaction of staff. Assist Director with maintaining required unit records, reports and statistics for administrative purposes. Ensures compliance with established hospital policies, procedures, objectives, quality control (POCT); PI, safety, environment and infection control. Communicate requirements to staff and hold staff accountable to established requirements. Coordinate the development, implementation and evaluation of policies and procedures designed to improve operational efficiency. Assist with coordination of QC/PI activities with appropriate staff. Assist Director in overseeing various personnel actions including, but not limited to, hiring, performance appraisals, disciplinary actions, terminations and other related activities. Coordinate the activities of nursing staff with other hospital personnel; accountable for the effective and efficient operation of the unit and staff including ensuring that orders, treatments, plans of care, clinical pathways are being carried out in a manner supportive of patient care and recovery. Ensure documentation of patient care is complete and accurate in accordance with hospital and unit policies and procedures. Collaborate with the Director to determine fiscal requirements of the unit and assist with the preparation of budgetary recommendations. Monitor the level of resources utilized in service delivery and determines the appropriateness of resource consumption in the service. Develop action plans in conjunction with the Director to ensure budget and resource efficiency, and satisfaction with patient care delivery. Promotes and monitors regulatory agency standards and customer service expectations for the practice of all aspects of nursing. Promotes family centered concept by functioning as a liaison with the family, guest relations, and appropriate personnel. Functions as a liaison with all service physicians and ancillary services on a day-to-day basis. Develop policies, procedures and guidelines based on current evidence to ensure standard of care practices, quality and safety for all patients. Supervise all neonatal patient care services from admission, stabilization, operative interventions through discharge. Oversee quality improvement programs and the NICU Department Quality Committee, which reports to the hospital QPIC Collaborate with the NMD, maternal program, consulting physicians, and nursing leaders and units providing neonatal care to include developing, implementing, or revising: written policies, procedures, and guidelines for neonatal care that are implemented and monitored for variances the neonatal QAPI Plan, specific reviews, and data initiatives; criteria for transfer, consultation, or higher-level of care; and staff competencies, education, and training; Serve as Co-chair, NICU Oversight committee, which reports to the hospital MEC. Develops collaborative relationships with other NPM(s) in DCH’s Perinatal Care Region and supports outreach programs. ensure staff competency in resuscitation techniques participate in ongoing staff and team-based education and training in the care of the neonatal patient regularly and actively participate in neonatal care at the facility where program manager services are provided consistently review the neonatal care provided and ensure the QAPI Plan is specific to neonatal/infant care, data driven, and outcome-based frequently lead the meetings and participate in Neonatal Program Oversight and other neonatal meetings as appropriate; and develop and maintain collaborative relationships with other NPMs of designated neonatal facilities within the applicable PCR. Education and/or Experience: Registration and current licensure in the State of Texas as appropriate. BSN required, MSN preferred Certification in area of specialty preferred. Certificates, Licenses, Registrations: Licensed in State of Texas as an RN NRP certified PALS certified Certification in specialty preferred

STAR Kids Health Home Service Coordinator III (LVN)

Driscoll Children's Hospital Brownsville, TX

Where compassion meets innovation and technology and our employees are family. Thank you for your interest in joining our team! Please review the job information below. General Purpose of Job: The Service Coordinator III program supports maximizing the member’s health, well-being, and independence. The Service Coordinator III will focus on person-centered care planning and will review member’s services and supports needs, all assure timely community-based Long-Term Services and Supports (LTSS) to prevent, delay, or reduce the progression of chronic conditions and the need for institutionalization and to maintain the member safely in the community. Service Coordination is a collaborative practice that assesses, plans, implements, coordinates, monitors, and evaluates the options and services required to meet the member’s health and human service’s needs. It is characterized by advocacy, communication and resource management and promotes quality and cost-effective interventions and outcomes. The Service Coordinator III facilitates clinically appropriate and fiscally responsible patient care through communication with the physician offices involved in the members care, family, care giver, and all other members of the health care team. The Service Coordination process is holistic in its coverage of the member’s situation and addresses medical, physical, behavioral, emotional, financial, psychosocial, and other needs, as well as that as the support system. The Service Coordinator III will focus principally on the needs of STAR Kids members within Health Homes. Essential Duties and Responsibilities: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job description is not intended to be all-inclusive; employees will perform other reasonably related business duties as assigned by Health Plan leadership, as required. Knowledge, Skills and Abilities: Knowledge in Texas Medicaid criteria/guidelines preferred. Knowledge about managed care contracts/guidelines preferred. Knowledge of programs and services required to support the health and medical needs of disabled children preferred. Knowledge of various reimbursement mechanisms, including third party requirements preferred. Microsoft Office skills preferred. Maintains utmost level of confidentiality at all times. Maintains compliance with regulatory agencies that conduct intermittent reviews and audits to ensure contractual and regulatory compliance with Federal, State entities as well URAC. Implements and adheres to Health System and Health Plan policies and procedures for members with special health care needs (STAR Kids). Demonstrates business practices and personal actions that are ethical and adhere to Corporate Compliance and integrity guidelines. Responsibilities: 1. Function in an advisory role to the Medical Directors and Medical Management Committee in the following areas: Provide evaluation of and assist in the development of quality patient care services offered by DCHP; Assist in the establishment of patient care and professional staff policies and procedures of DCHP; and Participate in long-range planning of services and/or programs offered by DCHP. 2. This position shall be responsible for the following aspects of the program: Provides service coordination within the Health Homes and links Members to assigned service coordinator as required Coordinates care and efficient utilization of health care resources for patients identified in the STAR Kids program through communication with other members of the health care team, including physician offices, social workers, nurses, and other multidisciplinary team members as appropriate to obtain optimal outcomes for members. Provide the member with initial and ongoing assistance identifying, selecting, obtaining, coordinating, and using services and supports to enhance the member’s wellbeing, independence, integration into the community, and potential for supportive employment. Enrolls member in disease management and monitors and documents progress. Answers Service Coordination Integrated Pod (SCIP) phone calls from the members who call the SCIP and handles appropriately. Enters LTSS authorizations into the system per the direction of the Service Coordinators in the SCIP. Communicates with management regarding status of current workload and turn-around time discrepancies as necessary. Must obtain approval from manager or designee to any redistribution of workload. Produce status reports on a regular basis to track members in STAR Kids. Ensure thorough knowledge of the STAR Kids contract and meet all Service Coordination contract requirements. Participates in health plan’s performance improvement activities. Participates in health plan committees as appropriate and on request. 3. Accepts other assignments from management as requested and complies with basic management principals of delegation. Education and/or Experience: Experience as a case management support technician, a customer service representative in a medical office or health plan, utilization review technician, or an LTSS coordinator with DADS or DSHS preferred. High school diploma or equivalent required. At least a 2-year college Associate’s Degree preferred. Previous experience in a managed care environment preferred. Direct experience working with children and young adults with similar conditions or behaviors in three of the last five years. At least a 4-year college degree and current, active, and unrestricted licensure as a Licensed Vocation Nurse (LVN). Previous service coordination or case management experience. Minimum 3 years of clinical experience (pediatric preferred) or 1 year experience in managed care. Previous experience with the State of Texas STAR+PLUS program or similar programs dealing with SSI and disabled children preferred Knowledge of the Medicare/Medicaid dual population preferred