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Medical Assistant

Driscoll Children's Hospital Corpus Christi, TX

Where compassion meets innovation and technology and our employees are family. Thank you for your interest in joining our team! Please review the job information below. G ENERAL P URPOSE OF J OB : To assist health care providers and clerical staff in the ambulatory patient care areas. Provides developmentally appropriate care for the ages of patients served. Perform a variety of routine and specialized tasks. Specific job duties include Performs and documents vital signs and physical measurements in an age-appropriate manner. Performs phlebotomy procedures, performs ancillary testing, promotes safety and infection control, calls pharmacy to authorize medication refills as per physician’s orders, performs clerical duties to include answering telephones, greeting patients, appointment scheduling, insurance pre- authorizations, chart preparation and completion, retrieves diagnostic reports and dictations, arranges for hospital admissions, and procedures, and reinforces physician discharge orders. E SSENTIAL D UTIES AND B EHAVIORAL E XPECTATIONS : To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job description is not intended to be all- inclusive; employees will perform other reasonably related business duties as assigned by the immediate supervisor and/or hospital administration as required. • Maintains utmost level of confidentiality at all times. • Adheres to hospital policies and procedures. • Demonstrates business practices and personal actions that are ethical and adhere to corporate compliance and integrity guidelines. • Schedules appointments, receives money for bills, keeps x-ray and other medical records, performs secretarial tasks and completes insurance forms. • Keys data into computer to maintain office and patient records. E DUCATION AND / OR E XPERIENCE : • High school diploma or general education degree (GED) • Completion of medical assistant training course accredited by the Bureau of Private Post secondary and Vocational Education in the Department of Consumer Affairs or CAAHEP. • Prior experience as a certified medical assistant preferred • Basic knowledge of computer • Current BLS or within six months of hire • Attempt National Certification or Registry as Medical Assistant (CMA or RMA) within two years of hire

Vascular Access PICC RN

Driscoll Children's Hospital Corpus Christi, TX

Where compassion meets innovation and technology and our employees are family. Thank you for your interest in joining our team! Please review the job information below. GENERAL P URPOSE OF J OB : The Vascular Access/PICC Nurse supports and coordinates a multidisciplinary approach to Vascular Access/PICC team efforts at Driscoll Children's Hospital. This is to include evidenced based practices and a standardized approach. The position offers an expert resource in Vascular Access and PICC line insertion to the staff and physicians of Driscoll Children's Hospital. E SSENTIAL D UTIES AND B EHAVIORAL E XPECTATIONS : To perform this job successfully, the nurse must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability for the position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job description is not intended to be all- inclusive; employees will perform other reasonably related business duties as assigned by the immediate supervisor and/or hospital administration as required. • Develop and maintain the overall Vascular Access/PICC Program with input from the Vascular Access/PICC Collaborative. • Identify new evidence and facilitate evidenced based approaches. • Support standardization of assessments, general interventions, protocols, products, documentation and charging. • Develop and maintain policies as indicated. • Serves as a patient advocate. • Provide consultation on complex vascular cases. • Assist and mentor nursing staff concerning technique to be utilized with difficult intravascular access. • Promote and oversee education concerning vascular access to include screening for PICC candidates. • Coordinate vascular access educational events to include certification classes for general staff. • Assess competencies of PICC trained nurses. • Develop a clear consultation process working toward 24/7 availability. • Develop a scheduling process for elective PICC insertions. • Perform elective PICC line insertions as ordered by physicians. • Support family involvement and effective discharge planning by working with case manager as indicated. • Collect and report data to demonstrate outcomes and effectiveness of program. • Assist the Director of Nursing Resources and Metrics to provide an annual report and evaluation of the program. E DUCATION AND / OR E XPERIENCE : • Graduate of an accredited school of nursing. • Active and unincumbered RN license, Texas Board of Nursing. • Bachelor’s Degree or higher, Preferred. • 2 years or greater pediatric patient care experience, Required. • Supervisory experience, Recommended. • Competency in placement of peripheral catheters. • Computer literacy in basic skills and understanding of computer system. C ERTIFICATES , L ICENSES , R EGISTRATIONS . Registered Nurse in the State of Texas Pediatric PICC Insertion Certification, Preferred. Basic Life Support (BLS) required upon hire. Pediatric Advanced Life Support (PALS) upon hire or within 90 days of hire/transfer date

Nurse Manager

Driscoll Children's Hospital Corpus Christi, TX

Where compassion meets innovation and technology and our employees are family. Thank you for your interest in joining our team! Please review the job information below. G ENERAL P URPOSE OF J OB : The Nurse Manager under general supervision organizes and directs the work of the CICU and programs; coordinates staff to assure that effective nursing services are provided, and quality standards are met. Staffing consists of Registered Nurses, Unit Clerks, Equipment Techs, and other health care providers as needed. A multidisciplinary team approach to care is utilized. The function of the Assistant Nurse Manager is to develop and maintain an environment that supports the professional nurse and staff . E SSENTIAL F UNCTIONS AND B EHAVIORAL E XPECTATIONS : To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job description is not intended to be all- inclusive; employees will perform other reasonably related business duties as assigned by the immediate supervisor and/or hospital administration as required. • Maintains utmost level of confidentiality at all times. • Adheres to hospital policies and procedures. • Actively support and promote a professional practice model that encourages staff participation in the development of clinical standards that is collaborative, collegial and utilizes current trends and data in professional practice (clinical and administrative). Openly support and consistently communicate the mission of the unit and the organization. Serve as the collective voice for staff to communicate with administration. Serve as the staff and patient advocate to ensure optimal patient care. • Interface with patients and families to ensure that care is consistent with their expectations. Ensure active use of the nursing process for patients from admission to discharge and beyond. Serve as a professional role model and mentor to staff by responding positively to change while supporting colleagues through the change process. Serve as a change agent to facilitate communication and transition that supports the mission of the organization. • Assure coordination/participation of unit-based staff on department and organization wide councils/committees. Manage, supervise and coordinate delivery of patient care for assigned patient care area on a 24-hour basis. Ensure compliance with clinical patient care standards and established policies and procedures. • Assist Director with maintaining clinical competencies for assigned clinical area and provides bedside care as needed. Assess/coach and evaluate staff level of practice. Develop programs that foster continued clinical development from novice to expert to positively impact patient care and career satisfaction of staff. • Assist Director with maintaining required unit records, reports and statistics for administrative purposes. Ensures compliance with established hospital policies, procedures, objectives, quality control (POCT), PI, safety, environment and infection control. Communicate requirements to staff and hold staff accountable to established requirements. Coordinate the development, implementation and evaluation of policies and procedures designed to improve operational efficiency. Assist with coordination of QC/PI activities with appropriate staff. • Assist Director in overseeing various personnel actions including, but not limited to, hiring, performance appraisals, disciplinary actions, terminations and other related activities. • Coordinate the activities of nursing staff with other hospital personnel; accountable for the effective and efficient operation of the unit and staff including ensuring that orders, treatments, plans of care, clinical pathways are being carried out in a manner supportive of patient care and recovery. Ensure documentation of patient care is complete and accurate in accordance with hospital and unit policies and procedures. • Collaborate with the Director to determine fiscal requirements of the unit and assist with the preparation of budgetary recommendations. Monitor the level of resources utilized in service delivery and determines the appropriateness of resource consumption in the service. Develop action plans in conjunction with the Director to ensure budget and resource efficiency, and satisfaction with patient care delivery Promotes and monitors regulatory agency standards and customer service expectations for the practice of all aspects of nursing. • Promotes family centered concept by functioning as a liaison with the family, guest relations, and appropriate personnel. • Functions as a liaison with all service physicians and ancillary services on a day-to-day basis. E DUCATION AND / OR E XPERIENCE : __ Registration and current licensure in the State of Texas as appropriate. __ BSN required, MSN preferred __ Certification in area of specialty preferred. C ERTIFICATES , L ICENSES , R EGISTRATIONS : Licensed in State of Texas as an RN NRP certified Certification in specialty preferred

RN Level II Pool ER

Driscoll Children's Hospital Edinburg, TX

Where compassion meets innovation and technology and our employees are family. Thank you for your interest in joining our team! Please review the job information below. G ENERAL P URPOSE OF J OB : The staff nurse is a professional Registered Nurse (RN) who provides direct nursing care to an assigned patient population, service line or clinic department. The staff nurse, utilizing the nursing process, plans and delivers effective patient care within the Texas Nursing Practice Act scope of practice and within the framework of Driscoll Health System’s vision and mission of excellence and integrated care delivery. The staff nurse practices within the established standards of practice, ethical guidelines, policies and guidelines reflective of the American Nurses Association (ANA) and their specialty service line. The staff nurse completes specific duties and maintains current competence in the skills and nursing practice according to the service line or area of primary work assignment. E SSENTIAL FUNCTIONS AND BEHAVIORAL EXPECTATIONS : To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job description is not intended to be all inclusive; employees will perform other reasonably related business duties as assigned by the immediate supervisor and/or hospital administration as required. S TANDARDS OF N URSING P RACTICE A SSESSMENT • Collects pertinent data through initial and ongoing focused assessments to analyze the patient’s condition and follows through with appropriate reporting and actions. Conducts comprehensive assessments of patients' physical, psychosocial, and emotional needs • Utilizes appropriate tools to gather relevant data to inform patient care decisions DIAGNOSIS / ANALYSIS • Analyzes assessment data to determine actual or potential diagnoses, problems, and issues • Verifies the diagnoses, problems, and issues with the healthcare consumer and interprofessional colleagues OUTCOMES IDENTIFICATION • Identifies expected outcomes for a plan individualized to the patient or situation • Collaborates with the patient/family to define outcomes integrating culture, values, and ethical considerations • Works collaboratively with other healthcare team members which may include other RNs, Licensed Vocational Nurse (LVN), Advanced Practice Nurse Practitioners (NP), Physician Assistants (PA), Physicians and Medical/Nursing Assistants and administrative support staff to address patient needs promptly PLANNING • Develops, prioritizes, implements, and modifies an individualized evidence-based plan of care in partnership with the person, family and healthcare team • Contributes to creating an environment that is patient focused, family centered and is designed to provide continuation of care and patient transition management • Advocates for compassion, responsible, and appropriate use of interventions I MPLEMENTATION • Administers medications and therapeutic treatments using appropriate devices per clinical guidelines and orders • Recognizes and intervenes to address abnormal responses to medication therapy and initiates corrective therapy • Escalates patient care concerns or changing status until resolution is achieved COORDINATION OF CARE • Initiates appropriate referrals to the healthcare team based on assessed patient needs • Communicates with the patient/family, interprofessional team, and community-based resources for safe transitions in continuity of care • Ensures continuity of care by communicating effectively with patients, families, and healthcare providers • Acts as a liaison between specialties and sub-specialties, coordinating referrals and follow-up appointments as needed to support the patient continuity of care between inpatient and outpatient care • Performs phone triage, manages prescription renewals, and coordinates follow-up appointments and care plans tailored to patients’ needs if working in an ambulatory setting HEALTH TEACHING AND HEALTH PROMOTION • Identifies barriers to learning, develops and implements education plan based on assessed patient/family needs • that reflects the patient/family values, beliefs, developmental level, learning needs, readiness and ability to learn, language preference, spirituality, culture and socioeconomic status • Uses health promotion and teaching methods, including technologies to communicate health promotion and disease prevention EVALUATION Evaluates and reports pertinent patient response to interventions based on evidence-based best practice • Evaluates progress toward attainment of expected outcomes and revises plan as necessary. LICENSE , E DUCATION AND / OR E XPERIENCE :  BSN preferred.  Current RN license in the State of Texas . C ERTIFICATES , R EGISTRATIONS . • American Heart Association Basic Life Support (CPR) continuously maintained. May onboard with AHA or Red Cross CPR and then transition to AHA upon first renewal. • Advanced Specialty Courses (ASC) according to Attachment A o ASC courses should be taken at earliest opportunity, but must be completed within timeframes specified on Attachment A and continuously maintained ongoing. • National Certification in specialty must be attempted within 4 years of hire date for eligible role and continuously maintained thereafter.

Valley RN McAllen Medical Plaza

Driscoll Children's Hospital McAllen, TX

Where compassion meets innovation and technology and our employees are family. Thank you for your interest in joining our team! Please review the job information below. G ENERAL P URPOSE OF J OB : The staff nurse is a professional Registered Nurse (RN) who provides direct nursing care to an assigned patient population, service line or clinic department. The staff nurse, utilizing the nursing process, plans and delivers effective patient care within the Texas Nursing Practice Act scope of practice and within the framework of Driscoll Health System’s vision and mission of excellence and integrated care delivery. The staff nurse practices within the established standards of practice, ethical guidelines, policies and guidelines reflective of the American Nurses Association (ANA) and their specialty service line. The staff nurse completes specific duties and maintains current competence in the skills and nursing practice according to the service line or area of primary work assignment. E SSENTIAL FUNCTIONS AND BEHAVIORAL EXPECTATIONS : To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job description is not intended to be all- inclusive; employees will perform other reasonably related business duties as assigned by the immediate supervisor and/or hospital administration as required. S TANDARDS OF N URSING P RACTICE A SSESSMENT • Collects pertinent data through initial and ongoing focused assessments to analyze the patient’s condition and follows through with appropriate reporting and actions. Conducts comprehensive assessments of patients' physical, psychosocial, and emotional needs • Utilizes appropriate tools to gather relevant data to inform patient care decisions DIAGNOSIS / ANALYSIS • Analyzes assessment data to determine actual or potential diagnoses, problems, and issues • Verifies the diagnoses, problems, and issues with the healthcare consumer and interprofessional colleagues OUTCOMES IDENTIFICATION • Identifies expected outcomes for a plan individualized to the patient or situation • Collaborates with the patient/family to define outcomes integrating culture, values, and ethical considerations • Works collaboratively with other healthcare team members which may include other RNs, Licensed Vocational Nurse (LVN), Advanced Practice Nurse Practitioners (NP), Physician Assistants (PA), Physicians and Medical/Nursing Assistants and administrative support staff to address patient needs promptly PLANNING • Develops, prioritizes, implements, and modifies an individualized evidence-based plan of care in partnership with the person, family and healthcare team • Contributes to creating an environment that is patient focused, family centered and is designed to provide continuation of care and patient transition management • Advocates for compassion, responsible, and appropriate use of interventions I MPLEMENTATION • Administers medications and therapeutic treatments using appropriate devices per clinical guidelines and orders • Recognizes and intervenes to address abnormal responses to medication therapy and initiates corrective therapy • Escalates patient care concerns or changing status until resolution is achieved COORDINATION OF CARE • Initiates appropriate referrals to the healthcare team based on assessed patient needs • Communicates with the patient/family, interprofessional team, and community-based resources for safe transitions in continuity of care • Ensures continuity of care by communicating effectively with patients, families, and healthcare providers • Acts as a liaison between specialties and sub-specialties, coordinating referrals and follow-up appointments as needed to support the patient continuity of care between inpatient and outpatient care • Performs phone triage, manages prescription renewals, and coordinates follow-up appointments and care plans tailored to patients’ needs if working in an ambulatory setting HEALTH TEACHING AND HEALTH PROMOTION • Identifies barriers to learning, develops and implements education plan based on assessed patient/family needs • that reflects the patient/family values, beliefs, developmental level, learning needs, readiness and ability to learn, language preference, spirituality, culture and socioeconomic status • Uses health promotion and teaching methods, including technologies to communicate health promotion and disease prevention EVALUATION Evaluates and reports pertinent patient response to interventions based on evidence-based best practice • Evaluates progress toward attainment of expected outcomes and revises plan as necessary. LICENSE , E DUCATION AND / OR E XPERIENCE :  BSN preferred.  Current RN license in the State of Texas. C ERTIFICATES , R EGISTRATIONS . • American Heart Association Basic Life Support (CPR) continuously maintained. May onboard with AHA or Red Cross CPR and then transition to AHA upon first renewal. • Advanced Specialty Courses (ASC) according to Attachment A o ASC courses should be taken at earliest opportunity, but must be completed within timeframes specified on Attachment A and continuously maintained ongoing. • National Certification in specialty must be attempted within 4 years of hire date for eligible role and continuously maintained thereafter.

Inpatient RN- PICU

Driscoll Children's Hospital Corpus Christi, TX

Where compassion meets innovation and technology and our employees are family. Thank you for your interest in joining our team! Please review the job information below. G ENERAL P URPOSE OF J OB : The staff nurse is a professional Registered Nurse (RN) who provides direct nursing care to an assigned patient population, service line or clinic department. The staff nurse, utilizing the nursing process, plans and delivers effective patient care within the Texas Nursing Practice Act scope of practice and within the framework of Driscoll Health System’s vision and mission of excellence and integrated care delivery. The staff nurse practices within the established standards of practice, ethical guidelines, policies and guidelines reflective of the American Nurses Association (ANA) and their specialty service line. The staff nurse completes specific duties and maintains current competence in the skills and nursing practice according to the service line or area of primary work assignment. E SSENTIAL FUNCTIONS AND BEHAVIORAL EXPECTATIONS : To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job description is not intended to be all- inclusive; employees will perform other reasonably related business duties as assigned by the immediate supervisor and/or hospital administration as required. LICENSE , E DUCATION AND / OR E XPERIENCE :  BSN preferred.  Current RN license in the State of Texas. C ERTIFICATES , R EGISTRATIONS . • American Heart Association Basic Life Support (CPR) continuously maintained. May onboard with AHA or Red Cross CPR and then transition to AHA upon first renewal. • Advanced Specialty Courses (ASC) according to Attachment A o ASC courses should be taken at earliest opportunity but must be completed within timeframes specified on Attachment A and continuously maintained ongoing. • National Certification in specialty must be attempted within 4 years of hire date for eligible role and continuously maintained thereafter.

Cert Acute Care PNP

Driscoll Children's Hospital Corpus Christi, TX

Where compassion meets innovation and technology and our employees are family. Thank you for your interest in joining our team! Please review the job information below. JD Attached* Driscoll Children's Hospital is seeking experienced Advanced Practice RN (CPNP-AC) or Physician Assistant (PA-C) for our new program in CICU. . ADVANCED PRACTICE REGISTERED NURSE (APNP-AC) PEDIATRIC CARDIAC INTENSIVE CARE UNIT (CICU). EDUCATION AND/OR EXPERIENCE Master’s or Post Master’s degree, required. Graduation from a Nurse Practitioners Program with practice authority in the State of Texas, required. Advanced Specialty Courses as required by DCH Credentialing obtained within time frame required and continuously maintained ongoing. Minimum of 2-3 years of pediatric critical care experience, required. BLS and PALS required. CERTIFICATES, LICENSURE, REGISTRATION Active and unencumbered nurse practitioner and registered nurse license in the State of Texas, required. Advanced specialty courses and ongoing education requirements as required by DCH. DCH Credentialing obtained within time frame required and continuously maintained ongoing. Must obtain DCH credentialing as an active member of medical staff and appropriate medical privileges, required. Nurse Practitioner, Acute Care Pediatric Certification, required. PHYSICIAN ASSISTANT (PA-C) PEDIATRIC CARDIAC INTENSIVE CARE UNIT (CICU) EDUCATION AND/OR EXPERIENCE Master’s or Post Master’s degree, required. Completion of an Accreditation Review Commission on Education for the Physician Assistant (ARCPA) approved program (prior to January 2001 - Commission on Accreditation of Allied Health Education Programs), required. Minimum of 2-3 years of pediatric critical care experience, required. BLS and PALS, required. CERTIFICATES, LICENSURE, REGISTRATION: Current certification by the National Commission on Certification of Physician Assistants (NCCPA), Physician Assistant, Certified (PA-C), required. Active and unencumbered license in the State of Texas, required. Advanced specialty courses and ongoing education requirements as required by DCH. DCH Credentialing obtained within time frame required and continuously maintained ongoing. Must obtain DCH credentialing as an active member of medical staff and appropriate medical privileges, required.

Inpatient RN NICU RGV

Driscoll Children's Hospital Edinburg, TX

Where compassion meets innovation and technology and our employees are family. Thank you for your interest in joining our team! Please review the job information below. Job Description ESSENTIAL FUNCTIONS AND BEHAVIORAL EXPECTATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job description is not intended to be all- inclusive; employees will perform other reasonably related business duties as assigned by the immediate supervisor and/or hospital administration as required. STANDARDS OF NURSING PRACTICE ASSESSMENT • Collects pertinent data through initial and ongoing focused assessments to analyze the patient’s condition and follows through with appropriate reporting and actions. Conducts comprehensive assessments of patients' physical, psychosocial, and emotional needs • Utilizes appropriate tools to gather relevant data to inform patient care decisions DIAGNOSIS/ANALYSIS • Analyzes assessment data to determine actual or potential diagnoses, problems, and issues • Verifies the diagnoses, problems, and issues with the healthcare consumer and interprofessional colleagues OUTCOMES IDENTIFICATION • Identifies expected outcomes for a plan individualized to the patient or situation • Collaborates with the patient/family to define outcomes integrating culture, values, and ethical considerations • Works collaboratively with other healthcare team members which may include other RNs, Licensed Vocational Nurse (LVN), Advanced Practice Nurse Practitioners (NP), Physician Assistants (PA), Physicians and Medical/Nursing Assistants and administrative support staff to address patient needs promptly PLANNING • Develops, prioritizes, implements, and modifies an individualized evidence-based plan of care in partnership with the person, family and healthcare team • Contributes to creating an environment that is patient focused, family centered and is designed to provide continuation of care and patient transition management • Advocates for compassion, responsible, and appropriate use of interventions IMPLEMENTATION • Administers medications and therapeutic treatments using appropriate devices per clinical guidelines and orders • Recognizes and intervenes to address abnormal responses to medication therapy and initiates corrective therapy • Escalates patient care concerns or changing status until resolution is achieved COORDINATION OF CARE • Initiates appropriate referrals to the healthcare team based on assessed patient needs • Communicates with the patient/family, interprofessional team, and community-based resources for safe transitions in continuity of care • Ensures continuity of care by communicating effectively with patients, families, and healthcare providers • Acts as a liaison between specialties and sub-specialties, coordinating referrals and follow-up appointments as needed to support the patient continuity of care between inpatient and outpatient care • Performs phone triage, manages prescription renewals, and coordinates follow-up appointments and care plans tailored to patients’ needs if working in an ambulatory setting HEALTH TEACHING AND HEALTH PROMOTION • Identifies barriers to learning, develops and implements education plan based on assessed patient/family needs • that reflects the patient/family values, beliefs, developmental level, learning needs, readiness and ability to learn, language preference, spirituality, culture and socioeconomic status • Uses health promotion and teaching methods, including technologies to communicate health promotion and disease prevention. EVALUATION Evaluates and reports pertinent patient response to interventions based on evidence-based best practice • Evaluates progress toward attainment of expected outcomes and revises plan as necessary STANDARDS OF PROFESSIONAL PERFORMANCE ETHICS • Integrates code of Ethics for Nurses to guide practice and decision-making in all areas of practice ADVOCACY • Functions as an advocate, seeking direction as needed to provide safe, effective, efficient, and timely care • Demonstrates a willingness to address persistent, pervasive systemic issues • Embraces diversity, equity, inclusivity, health promotion for individuals of diverse geographic, cultural, ethnic, racial, gender, and spiritual backgrounds across the life span. RESPECTFUL AND EQUITABLE PRACTICE • Establishes and maintains a therapeutic relationship with patient/family to ensure patient comfort and dignity without bias COMMUNICATION • Uses clear, closed loop communication that enhances team information sharing and decision making. Uses language translation resources to ensure effective communication • Documents according to policy or guidelines in a timely and accurate manner in the medical record to communicate with the healthcare team COLLABORATION • Supports goals through participation and compliance in unit activities, shared governance and decision-making LEADERSHIP • Identifies conflict and helps to initiate resolution, seeking assistance when appropriate • Demonstrates authority, ownership, accountability and responsibility for appropriate delegation of nursing care to unlicensed assistive personnel • Assists by assuming a lead role as needs or schedule variances arise • Assumes charge nurse role by completing additional training and competency to support the unit as requested EDUCATION • Seeks experiences that reflect current practice to maintain and advance knowledge, skills, abilities, and judgment in clinical practice or role performance. • Mentors and/or trains new nurses to their roles for the purpose of ensuring successful enculturation, orientation, competence and emotional support • Supports the acculturation of nurses new to their roles by role modeling, encouraging, advocating, and sharing pertinent information relative to optimal care delivery SCHOLARLY INQUIRY • Participates in clinical research by following specific protocols • Uses current evidence-based knowledge, combined with clinical expertise to guide practice QUALITY OF PRACTICE • Complies with and supports regulatory and organizational policies and professional standards • Participates in Quality Improvement • Identifies trends in patient care outcomes for QI monitoring, practice change, and/or staff education. PROFESSIONAL PRACTICE EVALUATION • Participates in improving patient care by engaging in reviewing and supporting practice change based on evidence-based practice. Completes required ongoing development and education/competency/certifications as required. RESOURCE STEWARDSHIP • Ensures the correct functioning of equipment, identifies deficits and reports appropriately • Integrates connected health technologies into practice to promote positive interactions between patients and care providers • Submits required tasks and documentation to support chargeable and billable care activities ENVIRONMENTAL HEALTH • Creates a safe and healthy workplace and professional practice environment void of abusive, destructive or oppressive behaviors. Additional Job Responsibilities Staffing to Demand & Floating • Demonstrates flexibility in staffing, scheduling and traveling as needed to meet unit and the hospital system staffing needs for the greater good • Willing to float between various care areas, departments, subspecialty clinics or ambulatory clinics as directed by supervisor and according to scope and competency • Nurses may be floated, flexed off or to stand-by according to policy based on schedule, volume and patient care needs and/or work activity demands to optimize resource allocation and maintain quality of care • Supports staffing needs as deemed necessary by each individual Department or Service line. May be required to work alternating shifts or flexible hours including days, nights, weekends, or take on-call and/or call-back shifts to support regular and surge volume needs. These staffing changes will fluctuate with patient volume, acuity and staffing matrices. Travel Requirements • May be required to travel to satellite locations to support clinical practice care services as needed to ensure patient access and continuity of care o Clinic nursing staff are required to travel to satellite outpatient clinics as needed to ensure patient access and continuity of care. Supports the coordination of patient care and services at these sites. LICENSE, EDUCATION AND/OR EXPERIENCE:  BSN preferred. Current RN license in the State of Texas. CERTIFICATES, REGISTRATIONS. • American Heart Association Basic Life Support (CPR) continuously maintained. May onboard with AHA or Red Cross CPR and then transition to AHA upon first renewal. • Advanced Specialty Courses (ASC) according to Attachment A o ASC courses should be taken at earliest opportunity, but must be completed within timeframes specified on Attachment A and continuously maintained ongoing. • National Certification in specialty must be attempted within 4 years of hire date for eligible role and continuously maintained thereafter.

Inpatient RN Med/Surg RGV

Driscoll Children's Hospital Edinburg, TX

Where compassion meets innovation and technology and our employees are family. Thank you for your interest in joining our team! Please review the job information below. ESSENTIAL FUNCTIONS AND BEHAVIORAL EXPECTATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job description is not intended to be all-inclusive; employees will perform other reasonably related business duties as assigned by the immediate supervisor and/or hospital administration as required. COMMUNICATION -Conveys information and shares ideas using the appropriate techniques to reach different audiences; promotes understanding and open information sharing. Listens actively; solicits and gives constructive and honest feedback. Is sensitive to the needs, ideas, and feelings of others. Develops and maintains rapport with others. Establishes and maintains a therapeutic relationship with patient and family using individualized interventions to ensure patient comfort and dignity. • Identifies barriers to learning, develops and implements plan based on assessed patient/family needs. • Uses clear, closed loop communication that enhances team information sharing and decision making. • Uses chain of command to obtain appropriate health care response as an advocate for the patient. • Functions as a patient/family advocate, seeking direction as needed to provide timely care. • Initiates appropriate referrals to the healthcare team based on assessed patient needs. • Documents timely and accurately in the electronic medical record to reflect patients’ plan of care and response to interventions. CUSTOMER/PATIENT FOCUS-Understands and anticipates the needs of both internal and external customers. Meets customer needs while remaining a good steward of organizational resources. Performs initial and ongoing focused assessments to identify actual, potential and critical changes in the patient’s condition and follows through with appropriate reporting and actions. Develops, implements, and modifies an individualized plan of care that reflects cultural aspects as appropriate of illness/hospitalization to meet patient needs and diagnoses. Prioritizes, plans, organizes and directs care of assigned patients. Involves the patient and family in healthcare decisions and care as appropriate. Evaluates and reports pertinent patient response to interventions based on evidence-based best practice. Administers medications and other therapeutic treatments per clinical guidelines and orders; recognizes abnormal responses to medication therapy and initiates corrective therapy. Intervenes appropriately after correlating clinical picture to therapeutic treatment plan. Selects and utilizes appropriate equipment, devices, and supplies based on the patient’s needs and treatment plan. Ensures the correct functioning of equipment, identifies deficits and reports appropriately. LICENSE EDUCATION AND/OR EXPERIENCE: —Graduate from an accredited school of nursing. BSN preferred. —Current RN license in the State of Texas. CERTIFICATES REGISTRATIONS -BLS required before hire -Advanced Specialty Courses (ASC)/Credentials according to Appendix A - ASC courses should be taken at earliest opportunity, completed within 1 year and continuously maintained ongoing. National Certification in specialty must be attempted within 3 years of completing orientation and continuously maintained ongoing

Medical Assistant

Driscoll Children's Hospital Corpus Christi, TX

Where compassion meets innovation and technology and our employees are family. Thank you for your interest in joining our team! Please review the job information below. General Purpose of Job: To assist health care providers and clerical staff in the ambulatory patient care areas. Provides developmentally appropriate care for the ages of patients served. Perform a variety of routine and specialized tasks. Specific job duties include Performs and documents vital signs and physical measurements in an age-appropriate manner. Performs phlebotomy procedures, performs ancillary testing, promotes safety and infection control, calls pharmacy to authorize medication refills as per physician’s orders, performs clerical duties to include answering telephones, greeting patients, appointment scheduling, insurance pre- authorizations, chart preparation and completion, retrieves diagnostic reports and dictations, arranges for hospital admissions, and procedures, and reinforces physician discharge orders. Essential Duties and Behavioral Expectations: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Maintains utmost level of confidentiality at all times. Adheres to hospital policies and procedures. Demonstrates business practices and personal actions that are ethical and adhere to corporate compliance and integrity guidelines. Schedules appointments, receives money for bills, keeps x-ray and other medical records, performs secretarial tasks, and completes insurance forms. Keys data into computer to maintain office and patient records. Performs and documents vital signs and physical measurements in an age-appropriate manner Prepares patient for examination. Performs and documents vital signs according to hospital standards. Identifies abnormal vital signs and reports to the nurse or MD. Measures height and weight accurately. Documents or photocopies current immunization accurately. Documents allergy status accurately. Assists with the preparation of equipment. and aids physician during treatment, examination, and testing. Performs waive testing procedures such as glucose monitoring, urine dipstick, rapid-strep, hemoccult and urine pregnancy test. Passes competency validations annually. Labels appropriately, all waive testing controls with date opened, and expiration date. Maintains QC monitoring as appropriate. Documents legible and accurately Performs general lab duties as assigned Performs venipuncture, finger stick, and heel stick phlebotomy procedures as per hospital policy. Processes lab specimens, performs tests, and reports results as written in applicable policies and procedures. Performs only those tests that are authorized by the licensed professional and require a degree of skill commensurate with the individual’s education, training or experience, and technical abilities. Maintains records that demonstrate that proficiency-testing samples are tested in the same manner as patient samples. Adheres to laboratory quality control policies, documents all control activities. Identifies problems that may adversely affect test performance or reporting of test results and either must correct problems immediately or notify nurse in charge. Promote safety and infection control Observes and enforces guidelines for infection control in administering care, demonstrating adherence to infection control guidelines. Promotes safety of all patients and personnel. Promotes and ensures safe and effective use of equipment in assigned areas as observed annually by supervisory observation. Cleans toys per hospital policy. Responds to emergency situations as evidenced by ongoing supervisory observation. Assists nursing personnel and performs other duties Collaborates with licensed nurse in ensuring that all nursing care required by patients is administered and documented. Stocks supplies and exam rooms daily. Medication administration Health teaching and counseling as ordered by medical provider. Administer prescribed medications and immunizations. Maintains interaction and communication Maintains unit, department, and hospital communication as observed by supervisor. Attend staff meetings or signs attendance records for reading of minutes and attends all mandatory in-services 100% of the time as evidenced by a review of minutes and Staff Development Records. Notifies licensed staff or supervisors when unable to complete assigned or tasks or responsibilities. Monitors patients flow in clinic and guest relations to promote customer service. Education and/or Experience: High school diploma or general education degree (GED) Completion of medical assistant training course accredited by the Bureau of Private Post secondary and Vocational Education in the Department of Consumer Affairs or CAAHEP. Prior experience as a certified medical assistant preferred Basic knowledge of computers Current BLS or within six months of hire Attempt National Certification or Registry as Medical Assistant (CMA or RMA) within two years of hire

SWAT RN Level II RGV- Night Shift

Driscoll Children's Hospital Edinburg, TX

Where compassion meets innovation and technology and our employees are family. Thank you for your interest in joining our team! Please review the job information below. GENERAL PURPOSE OF JOB : The staff nurse ( RN ) is a professional Registered Nurse who provides direct nursing care to assigned patient population . The staff nurse, utilizing the nursing process, plans and delivers effective patient care within the Texas scope of practice and within the framework of Driscoll Health System ’ s vision of excellence and integrated care delivery . The staff nurse complies within the established standards of practice, policies and clinical guidelines reflective of evidence - based best practice . The practice of the staff nurse contributes to creating an environment that is patient focused, family centered and is designed to provide continuation of care and patient transition management. ESSENTIAL FUNCTIONS AND BEHAVIORAL EXPECTATIONS: To perform this job successfully , an individual must be able to perform each essential duty satisfactorily . The requirements listed below are representative of the knowledge, skills, and/ or abilities required . Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions . This job description is not intended to be all - inclusive ; employees will perform other reasonably related business duties as assigned by the immediate supervisor and/or hospital administration as required . LICENSE , EDUCATION AND/OR EXPERIENCE: — Graduate from an accredited school of nursing . BSN preferred. — Current RN license in the State of Texas . CERTIFICATES , REGISTRATIONS. * BLS required before hire Advanced Specialty Courses (ASC)/Credentials according to Appendix A o A SC courses should be taken at earliest opportunity , completed within 1 year and continuously maintained ongoing ® National Certification in specialty must be attempted within 3 years of completing orientation and continuously maintained ongoing

Surgery RN

Driscoll Children's Hospital Corpus Christi, TX

Where compassion meets innovation and technology and our employees are family. Thank you for your interest in joining our team! Please review the job information below. GENERAL PURPOSE OF JOB: The staff nurse (RN) is a professional Registered Nurse who provides direct nursing care to assigned patient population. The staff nurse, utilizing the nursing process, plans and delivers effective patient care within the Texas scope of practice and within the frame work of Driscoll Health System's vision of excellence and integrated care delivery. The staff nurse complies within the established standards of practice, policies and clinical guidelines reflective of evidence-based best practice. The practice of the staff nurse contributes to creating an environment that is patient focused, family centered and is designed to provide continuation of care and patient transition management. SHIFT / HOURS: Monday - Friday 7:00am - 3:30pm, plus call ESSENTIAL FUNCTIONS AND BEHAVIORAL EXPECTATIONS : To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job description is not intended to be all-inclusive; employees will perform other reasonably related business duties as assigned by the immediate supervisor and/or hospital administration as required. COMMUNICATION: Conveys information and shares ideas using the appropriate techniques to reach different audiences; promotes understanding and open information sharing. Listens actively; solicits and gives constructive and honest feedback. Is sensitive to the needs, ideas, and feelings of others. Develops and maintains rapport with others. Adheres to confidentiality guidelines. Establishes and maintains a therapeutic relationship with patient and family using individualized interventions to ensure patient comfort and dignity. identifies barriers to learning, develops and implements education plan based on assessed patient/family needs. Uses clear, closed loop communication that enhances team information sharing and decision making. Uses chain of command to obtain appropriate health care response as an advocate for the patient. Functions as a patient/family advocate, seeking direction as needed to provide safe, effective, efficient, and timely care. Initiates appropriate referrals to the healthcare team based on assessed patient needs. Documents timely and accurately in the electronic medical record to reflect patients' plan of care and response to interventions. CUSTOMER/PATIENT FOCUS: Understands and anticipates the needs of both internal and external customers. Meets customer needs while remaining a good steward of organizational resources. Performs initial and ongoing focused assessments to identify actual, potential and critical changes in the patient's condition and follows through with appropriate reporting and actions. Develops, implements, and modifies an individualized plan of care that reflects cultural aspects as appropriate of illness/hospitalization to meet patient needs and diagnoses. Prioritizes, plans, organizes and directs care of assigned patients. Involves the patient and family in healthcare decisions and care as appropriate. Evaluates and reports pertinent patient response to interventions based on evidence-based best practice. Administers medications and other therapeutic treatments per clinical guidelines and orders; recognizes abnormal responses to medication therapy and initiates corrective therapy. Intervenes appropriately after correlating clinical picture to therapeutic treatment plan. Selects and utilizes appropriate equipment, devices, and supplies based on the patient's needs and treatment plan. Ensures the correct functioning of equipment, identifies deficits and reports appropriately. Participates in clinical research by following specific protocols. TEAMWORK: Fully participates in maintaining a positive team environment that is conducive to customer satisfaction. Builds trust among co-workers, focusing on accomplishing hospital and departmental goals. Works effectively with a diverse group of people in pursuit of the organization's goals. Shifts personal goals when necessary to focus on group objectives. Looks for ways to help others and to support their work. Initiates warm transfer techniques to refer customer service concerns to the right individual; does not display "it's not my job" attitude. Values others' contributions and shows respect for all individuals throughout the organization. Can be counted on by others. Demonstrates flexibility in staffing and scheduling to meet unit needs. Supports real time staffing decisions and assignments for the greater good. Supports goals through participation and compliance in unit activities and decision-making. Participates in improving patient care by engaging in reviewing and supporting practice change based on evidence-based practice. Maintains and respects relationships and builds rapport with peers and leadership. ACCOUNTABILITY: Take responsibility and ownership for delivering results through personal initiative and commitment. Willing to make recommendations and assume additional responsibilities. Organizes work and uses time efficiently. Take the initiative to find additional work during slow or downtimes. Recommends innovative ways of doing work more efficiently and effectively. Complies with and supports regulatory and organizational policies and professional standards. Completes required ongoing development and education/competency/certifications as required. Recognizes personal limitations and seeks guidance. Participate in Quality Improvement. Identifies trends in patient care outcomes for QI monitoring, practice change, and/or staff education. LEADERSHIP: Exhibits confidence in self and others, inspires respect and trust. Reacts effectively under pressure and motivates others to perform well. Demonstrates the ability to change behaviors and plans to meet rapidly changing/ competing job demands (new or unusual situations). Receives change as a challenge. Revises plans to meet changing circumstances. Ensures safe care by using effective communication and interactions with the health care team. Identifies conflict and helps to initiate resolution, seeking assistance when appropriate. Delegates appropriately, and oversees delegated tasks to unlicensed assistive personnel. Assists with changes in unit needs during a crisis situation and works collaboratively to re-establish unit function after a crisis situation. Participates in review of unit response to a crisis situation. LICENSE, EDUCATION AND/OR EXPERIENCE: Graduate from an accredited school of nursing. BSN preferred. —Current RN license in the State of Texas CERTIFICATES, REGISTRATIONS: BLS required before hire Advanced Specialty Courses (ASC)/Credentials according to Appendix A ASC courses should be taken at earliest opportunity, completed within I year and continuously maintained ongoing National Certification in specialty must be attempted within 3 years of completing orientation and continuously maintained ongoing

Service Coord - RN Valley

Driscoll Children's Hospital McAllen, TX

Where compassion meets innovation and technology and our employees are family. Thank you for your interest in joining our team! Please review the job information below. General Purpose of Job: The service coordination program supports maximizing the member’s health, wellbeing, and independence. The RN will focus on person-centered care planning and will assess all the member’s services and support needs, ensure timely community-based Long-Term Services and Supports (LTSS) to prevent, delay, or reduce the progression of chronic conditions and the need for institutionalization and to maintain the member safely in the community. Service coordination is a collaborative practice that assesses, plans, implements, coordinates, monitors, and evaluates the options and services required to meet the member’s health and human service’s needs. It is characterized by advocacy, communication and resource management and promotes quality and cost-effective interventions and outcomes. The service coordinator facilitates clinically appropriate and fiscally responsible patient care through communication and collaboration with the physicians, Member, family, care giver, and all other members of the multidisciplinary team. The service coordination process is holistic in its coverage of the member’s situation and addresses medical, physical, behavioral, emotional, financial, psychosocial, social, and other needs, as well as that as the support system. These nurses will also work with the Health Homes and primary care providers to assist with coordination of STAR Kids member’s needs. The Service Coordinator RN will manage any combination of Level of Care (LOC) 1 ,2 and 3, member caseload that they are assigned. Certain medically complex members with waiver services may require the RN to be responsible for the LTSS prior authorization activities. The Service Coordinator RN will collaborate with other members of the Service Coordination team. The Service Coordinator is responsible for the coordination and efficient utilization of health care resources for the provision of quality care for all patients throughout the continuum of care. The Service Coordinator RN: facilitates clinically appropriate and fiscally responsible patient care through communication with the providers and health plan medical directors, and all other members of the health care and health plan team, assesses and identifies the patient’s clinical findings and determines, in conjunction with the Physician Advisor/Health Plan Administration, established benefits, protocols, pathways, and evidence-based medicine tools, the health care services and level of care appropriate for the member, communicates with providers of care/services to ensure appropriate levels of care and coordination of LTSS for applicable members. Essential Duties and Responsibilities: To perform this job successfully, an individual must be able to perforin each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job description is not intended to be all-inclusive; employees will perform other reasonably related business duties as assigned by Health Plan leadership, as required. Education and/or Experience: This position can be filled as an RN, Nurse Practitioner, or Physician’s Assistant. • RN with Bachelor of Science in Nursing (BSN) degree from four-year college or university or Associates Degree in Science (ADNS) with combination of education and experience in managed care, STAR+Plus, children with special health care needs, or Long Term Supports and Services (LTSS) for individual enrolled in various waiver programs through the Department of Aging and Disability Services (DADS) preferred. • Certified Case Manager (CCM) certification preferred. • Minimum of 3 years of clinical experience as a Registered Nurse with one year of experience as a case manager or managed care case/utilization management experience preferred. • Minimum of three (3) years prior management experience in health services within a managed care organization preferred. • Must have an in-depth knowledge of the State of Texas’ managed care and managed Medicaid process preferred. • Previous experience with the State of Texas STAR+PLUS program or similar programs dealing with SSI and disabled children preferred. • Knowledge of Medicare preferred. • Resource Utilization Group (RUG) and/or Patient Driven Payment Model (PDPM) certification preferred. Licenses, Certifications, Registrations: • Current, active, and unrestricted RN, NP, or PA licensure in the State of Texas • Certified Case Manager (CCM) designation preferred. • Current Texas driver’s license and insurance maintained throughout the term of employment.

RN Manager Service Coor Valley

Driscoll Children's Hospital Laredo, TX

Where compassion meets innovation and technology and our employees are family. Thank you for your interest in joining our team! Please review the job information below. General Purpose of Job: The Service Coordination Manager is responsible for daily operations of the STAR Kids program assuring the program is performed according to the State contract. The Service Coordination Manager is responsible for training and evaluation of service coordination staff as well as dissemination of information to the staff related to benefits, operations and policy. The Manager participates in ongoing development of policies and procedures for STAR Kids. The Manager enforces quality and performance standards, monitors service coordination performance and presents findings to the Director on an ongoing basis. The Manager provides leadership to facilitate clinically appropriate and fiscally responsible patient care through communication with other members of the health care team. Essential Duties and Responsibilities: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job description is not intended to be all-inclusive; employees will perform other reasonably related business duties as assigned by the immediate supervisor and/or hospital administration as required. Maintains utmost level of confidentiality at all times. Maintain compliance with regulatory agencies that conduct intermittent reviews and audits to ensure contractual and regulatory compliance with Federal, State entities as well URAC. Implement and adhere to Health System and Health Plan policies and procedures for members with special health care needs (STAR Kids). Demonstrates business practices and personal actions that are ethical and adhere to Corporate Compliance and integrity guidelines. Assures service coordination staff follows and meets requirements of the service coordination program, roles and responsibilities including all assessments and contractual requirements. The above statements should be included on all job descriptions. List the job's essential or most important functions and responsibilities. Include all important aspects of the job -- whether performed daily, weekly, monthly, or annually; and any that occur at irregular intervals. Standard functions listed below should be included on all job descriptions. Holds weekly case conferences and SCIP meetings. Participates in policy and procedure development. Collaborates with trainer to assure all staff are trained and ready to assume job responsibilities and retrained on an annual basis per contractual requirements. Oversees the utilization management and disease management activities for the STAR Kids program. Maintains appropriate team assignments based on volumes and communicates with the Director regarding status of current workload and turn- around time discrepancies as necessary. Must obtain approval from the Director or designee prior to any distribution of workload. Recognizes and explains the unique requirements, benefits and services of the MDCP waiver to service coordination staff and internal and external partners. Has the ability to understand STAR Kids program and benefits and is a resource for questions related to STAR Kids for service coordination staff including but not limited to MDCP, other waivers, consumer directed services, electronic visit verification, transition services, financial management, supported employment and employment assistance, and promoting independence. Oversees coordination with all STAR Kids waiver programs. Oversees all audits of the Service Coordination staff to monitor compliance with performance standards. Oversees STAR Kids support staff, e.g. call center support staff, documentation support staff, or mail room staff. Produce status reports on a regular basis concerning departmental activities and State required reports. Collaborates with the Medical Director to develop action plans to address areas needing improvement. Collaborates with Provider Relations and Network Management Departments for educating and contracting with long term services and support providers. Acts as the liaison regarding medical management programs, services, and activities by working with providers, health plan, consultants, members and other staff. Supervises the following job classes: RNs, LVNs, Social Workers and non-clinical staff. Responsible for sound management of human resources. Effectively administers performance management system including: developmental feedback goal setting assesses competency progressive discipline evaluates clinical progress reviews SAI and ISP accuracy Participates in health plan’s performance improvement activities. Participates in health plan committees as appropriate and on request. Assists in maintaining SharePoint. Makes and implements decisions compatible with organizational goals. Maintains composure, effectiveness, and flexibility under pressure. Provides on call for the 24 hours nurse advice line when directed. Accepts other assignments from the Director as requested and complies with basic management principals of delegation. Education and/or Experience: Licensed by the appropriate State of Texas Licensing Board if licensed. Bachelor of Science in Nursing Health Education, Social Work, Public Health or related field required from four-year college or university or equivalent combination of education and experience in managed care, STAR+PLUS, children with special health care needs, or Long Term Services and Supports (LTSS) for individual enrolled in various waiver programs through the Department of Aging and Disability Services (DADS) preferred. Masters in public health, Public Administration, Business Administration, Education, Health Administration, Nursing, Pharmacy, Respiratory Care, Therapy, Social Work or related clinical field. Administration or Public Health preferred. Minimum of 3 years of clinical experience as a Registered Nurse with one year of experience as a case manager or managed care case/utilization management experience preferred. Minimum of three (3) years prior management experience in health services within a managed care organization preferred. Must have an in-depth knowledge of the State of Texas’ managed care and managed Medicaid process preferred. Previous experience with the State of Texas STAR+PLUS program or similar programs dealing with SSI and disabled children preferred. Knowledge of Medicare preferred. MNLOC/RUG certification preferred Licenses, Certifications, Registrations: Current, active, and unrestricted RN licensure in the State of Texas Certified Case Manager (CCM) designation preferred Current Texas driver’s license and insurance maintained throughout the term of employment

Inpatient RN Med/Surg RGV

Driscoll Children's Hospital Edinburg, TX

Where compassion meets innovation and technology and our employees are family. Thank you for your interest in joining our team! Please review the job information below. ESSENTIAL FUNCTIONS AND BEHAVIORAL EXPECTATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job description is not intended to be all-inclusive; employees will perform other reasonably related business duties as assigned by the immediate supervisor and/or hospital administration as required. COMMUNICATION -Conveys information and shares ideas using the appropriate techniques to reach different audiences; promotes understanding and open information sharing. Listens actively; solicits and gives constructive and honest feedback. Is sensitive to the needs, ideas, and feelings of others. Develops and maintains rapport with others. Establishes and maintains a therapeutic relationship with patient and family using individualized interventions to ensure patient comfort and dignity. • Identifies barriers to learning, develops and implements plan based on assessed patient/family needs. • Uses clear, closed loop communication that enhances team information sharing and decision making. • Uses chain of command to obtain appropriate health care response as an advocate for the patient. • Functions as a patient/family advocate, seeking direction as needed to provide timely care. • Initiates appropriate referrals to the healthcare team based on assessed patient needs. • Documents timely and accurately in the electronic medical record to reflect patients’ plan of care and response to interventions. CUSTOMER/PATIENT FOCUS-Understands and anticipates the needs of both internal and external customers. Meets customer needs while remaining a good steward of organizational resources. Performs initial and ongoing focused assessments to identify actual, potential and critical changes in the patient’s condition and follows through with appropriate reporting and actions. Develops, implements, and modifies an individualized plan of care that reflects cultural aspects as appropriate of illness/hospitalization to meet patient needs and diagnoses. Prioritizes, plans, organizes and directs care of assigned patients. Involves the patient and family in healthcare decisions and care as appropriate. Evaluates and reports pertinent patient response to interventions based on evidence-based best practice. Administers medications and other therapeutic treatments per clinical guidelines and orders; recognizes abnormal responses to medication therapy and initiates corrective therapy. Intervenes appropriately after correlating clinical picture to therapeutic treatment plan. Selects and utilizes appropriate equipment, devices, and supplies based on the patient’s needs and treatment plan. Ensures the correct functioning of equipment, identifies deficits and reports appropriately. LICENSE EDUCATION AND/OR EXPERIENCE: —Graduate from an accredited school of nursing. BSN preferred. —Current RN license in the State of Texas. CERTIFICATES REGISTRATIONS -BLS required before hire -Advanced Specialty Courses (ASC)/Credentials according to Appendix A - ASC courses should be taken at earliest opportunity, completed within 1 year and continuously maintained ongoing. National Certification in specialty must be attempted within 3 years of completing orientation and continuously maintained ongoing

Inpatient RN - 7th Tower / Med Surg / Day Shift

Driscoll Children's Hospital Corpus Christi, TX

Where compassion meets innovation and technology and our employees are family. Thank you for your interest in joining our team! Please review the job information below. GENERAL PURPOSE OF JOB: The staff nurse (RN) is a professional Registered Nurse who provides direct nursing care to assigned patient population. The staff nurse, utilizing the nursing process, plans and delivers effective patient care within the Texas scope of practice and within the frame work of Driscoll Health System’s vision of excellence and integrated care delivery. The staff nurse complies within the established standards of practice, policies and clinical guidelines reflective of evidence-based best practice. The practice of the staff nurse contributes to creating an environment that is patient focused, family centered and is designed to provide continuation of care and patient transition management. LICENSE, EDUCATION AND/OR EXPERIENCE: Graduate from an accredited school of nursing. BSN preferred. Current RN license in the State of Texas. CERTIFICATES, REGISTRATIONS . • BLS required before hire • Advanced Specialty Courses (ASC)/Credentials according to Appendix A o ASC courses should be taken at earliest opportunity, completed within 1 year and continuously maintained ongoing • National Certification in specialty must be attempted within 3 years of completing orientation and continuously maintained ongoing

Outpatient RN - Sleep Clinic

Driscoll Children's Hospital Corpus Christi, TX

Where compassion meets innovation and technology and our employees are family. Thank you for your interest in joining our team! Please review the job information below. This position will support the Sleep Clinic General Purpose of Job: The staff nurse is a professional Registered Nurse (RN) who provides direct nursing care to an assigned patient population, service line or clinic department. The staff nurse, utilizing the nursing process, plans and delivers effective patient care within the Texas Nursing Practice Act scope of practice and within the framework of Driscoll Health System’s vision and mission of excellence and integrated care delivery. The staff nurse practices within the established standards of practice, ethical guidelines, policies and guidelines reflective of the American Nurses Association (ANA) and their specialty service line. The staff nurse completes specific duties and maintains current competence in the skills and nursing practice according to the service line or area of primary work assignment. Essential Functions and Behavioral Expectations: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job description is not intended to be all-inclusive; employees will perform other reasonably related business duties as assigned by the immediate supervisor and/or hospital administration as required. Standards of Nursing Practice Assessment Collects pertinent data through initial and ongoing focused assessments to analyze the patient’s condition and follows through with appropriate reporting and actions. Conducts comprehensive assessments of patients' physical, psychosocial, and emotional needs Utilizes appropriate tools to gather relevant data to inform patient care decisions Diagnosis/Analysis Analyzes assessment data to determine actual or potential diagnoses, problems, and issues Verifies the diagnoses, problems, and issues with the healthcare consumer and interprofessional colleagues Outcomes Identification Identifies expected outcomes for a plan individualized to the patient or situation Collaborates with the patient/family to define outcomes integrating culture, values, and ethical considerations Works collaboratively with other healthcare team members which may include other RNs, Licensed Vocational Nurse (LVN), Advanced Practice Nurse Practitioners (NP), Physician Assistants (PA), Physicians and Medical/Nursing Assistants and administrative support staff to address patient needs promptly Planning Develops, prioritizes, implements, and modifies an individualized evidence-based plan of care in partnership with the person, family and healthcare team Contributes to creating an environment that is patient focused, family centered and is designed to provide continuation of care and patient transition management Advocates for compassion, responsible, and appropriate use of interventions Implementation Administers medications and therapeutic treatments using appropriate devices per clinical guidelines and orders Recognizes and intervenes to address abnormal responses to medication therapy and initiates corrective therapy Escalates patient care concerns or changing status until resolution is achieved Coordination of Care Initiates appropriate referrals to the healthcare team based on assessed patient needs Communicates with the patient/family, interprofessional team, and community-based resources for safe transitions in continuity of care Ensures continuity of care by communicating effectively with patients, families, and healthcare providers Acts as a liaison between specialties and sub-specialties, coordinating referrals and follow-up appointments as needed to support the patient continuity of care between inpatient and outpatient care Performs phone triage, manages prescription renewals, and coordinates follow-up appointments and care plans tailored to patients’ needs if working in an ambulatory setting Health Teaching and Health Promotion Identifies barriers to learning, develops and implements education plan based on assessed patient/family needs that reflects the patient/family values, beliefs, developmental level, learning needs, readiness and ability to learn, language preference, spirituality, culture and socioeconomic status Uses health promotion and teaching methods, including technologies to communicate health promotion and disease prevention Evaluation Evaluates and reports pertinent patient response to interventions based on evidence-based best practice Evaluates progress toward attainment of expected outcomes and revises plan as necessary Standards of Professional Performance Ethics Integrates code of Ethics for Nurses to guide practice and decision-making in all areas of practice Advocacy Functions as an advocate, seeking direction as needed to provide safe, effective, efficient, and timely care Demonstrates a willingness to address persistent, pervasive systemic issues Embraces diversity, equity, inclusivity, health promotion for individuals of diverse geographic, cultural, ethnic, racial, gender, and spiritual backgrounds across the life span Respectful and Equitable Practice Establishes and maintains a therapeutic relationship with patient/family to ensure patient comfort and dignity without bias Communication Uses clear, closed loop communication that enhances team information sharing and decision making. Uses language translation resources to ensure effective communication Documents according to policy or guidelines in a timely and accurate manner in the medical record to communicate with the healthcare team Collaboration Supports goals through participation and compliance in unit activities, shared governance and decision-making Leadership Identifies conflict and helps to initiate resolution, seeking assistance when appropriate Demonstrates authority, ownership, accountability and responsibility for appropriate delegation of nursing care to unlicensed assistive personnel Assists by assuming a lead role as needs or schedule variances arise Assumes charge nurse role by completing additional training and competency to support the unit as requested Education Seeks experiences that reflect current practice to maintain and advance knowledge, skills, abilities, and judgment in clinical practice or role performance Mentors and/or trains new nurses to their roles for the purpose of ensuring successful enculturation, orientation, competence and emotional support Supports the acculturation of nurses new to their roles by role modeling, encouraging, advocating, and sharing pertinent information relative to optimal care delivery Scholarly Inquiry Participates in clinical research by following specific protocols Uses current evidence-based knowledge, combined with clinical expertise to guide practice Quality of Practice Complies with and supports regulatory and organizational policies and professional standards Participates in Quality Improvement Identifies trends in patient care outcomes for QI monitoring, practice change, and/or staff education Professional Practice Evaluation Participates in improving patient care by engaging in reviewing and supporting practice change based on evidence-based practice Completes required ongoing development and education/competency/certifications as required Resource Stewardship Ensures the correct functioning of equipment, identifies deficits and reports appropriately Integrates connected health technologies into practice to promote positive interactions between patients and care providers Submits required tasks and documentation to support chargeable and billable care activities Environmental Health Creates a safe and healthy workplace and professional practice environment void of abusive, destructive or oppressive behaviors Additional Job Responsibilities Staffing to Demand & Floating Demonstrates flexibility in staffing, scheduling and traveling as needed to meet unit and the hospital system staffing needs for the greater good Willing to float between various care areas, departments, subspecialty clinics or ambulatory clinics as directed by supervisor and according to scope and competency Nurses may be floated, flexed off or to stand-by according to policy based on schedule, volume and patient care needs and/or work activity demands to optimize resource allocation and maintain quality of care Supports staffing needs as deemed necessary by each individual Department or Service line. May be required to work alternating shifts or flexible hours including days, nights, weekends, or take on-call and/or call-back shifts to support regular and surge volume needs. These staffing changes will fluctuate with patient volume, acuity and staffing matrices Travel Requirements May be required to travel to satellite locations to support clinical practice care services as needed to ensure patient access and continuity of care Clinic nursing staff are required to travel to satellite outpatient clinics as needed to ensure patient access and continuity of care. Supports the coordination of patient care and services at these sites License, Education and/or Experience: BSN preferred. Current RN license in the State of Texas. Certificates, Registrations: American Heart Association Basic Life Support (CPR) continuously maintained. May onboard with AHA or Red Cross CPR and then transition to AHA upon first renewal. Advanced Specialty Courses (ASC) according to Attachment A. ASC courses should be taken at earliest opportunity but must be completed within timeframes specified on Attachment A and continuously maintained ongoing. National Certification in specialty must be attempted within 4 years of hire date for eligible role and continuously maintained thereafter.

STAR Kids Health Home Service Coordinator III LVN

Driscoll Children's Hospital Brownsville, TX

Where compassion meets innovation and technology and our employees are family. Thank you for your interest in joining our team! Please review the job information below. General Purpose of Job: The Service Coordinator III program supports maximizing the member’s health, well-being, and independence. The Service Coordinator III will focus on person-centered care planning and will review member’s services and supports needs, all assure timely community-based Long-Term Services and Supports (LTSS) to prevent, delay, or reduce the progression of chronic conditions and the need for institutionalization and to maintain the member safely in the community. Service Coordination is a collaborative practice that assesses, plans, implements, coordinates, monitors, and evaluates the options and services required to meet the member’s health and human service’s needs. It is characterized by advocacy, communication and resource management and promotes quality and cost-effective interventions and outcomes. The Service Coordinator III facilitates clinically appropriate and fiscally responsible patient care through communication with the physician offices involved in the members care, family, care giver, and all other members of the health care team. The Service Coordination process is holistic in its coverage of the member’s situation and addresses medical, physical, behavioral, emotional, financial, psychosocial, and other needs, as well as that as the support system. The Service Coordinator III will focus principally on the needs of STAR Kids members within Health Homes. Essential Duties and Responsibilities: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job description is not intended to be all-inclusive; employees will perform other reasonably related business duties as assigned by Health Plan leadership, as required. Knowledge, Skills and Abilities: Knowledge in Texas Medicaid criteria/guidelines preferred. Knowledge about managed care contracts/guidelines preferred. Knowledge of programs and services required to support the health and medical needs of disabled children preferred. Knowledge of various reimbursement mechanisms, including third party requirements preferred. Microsoft Office skills preferred. Maintains utmost level of confidentiality at all times. Maintains compliance with regulatory agencies that conduct intermittent reviews and audits to ensure contractual and regulatory compliance with Federal, State entities as well URAC. Implements and adheres to Health System and Health Plan policies and procedures for members with special health care needs (STAR Kids). Demonstrates business practices and personal actions that are ethical and adhere to Corporate Compliance and integrity guidelines. Responsibilities: 1. Function in an advisory role to the Medical Directors and Medical Management Committee in the following areas: Provide evaluation of and assist in the development of quality patient care services offered by DCHP; Assist in the establishment of patient care and professional staff policies and procedures of DCHP; and Participate in long-range planning of services and/or programs offered by DCHP. 2. This position shall be responsible for the following aspects of the program: Provides service coordination within the Health Homes and links Members to assigned service coordinator as required Coordinates care and efficient utilization of health care resources for patients identified in the STAR Kids program through communication with other members of the health care team, including physician offices, social workers, nurses, and other multidisciplinary team members as appropriate to obtain optimal outcomes for members. Provide the member with initial and ongoing assistance identifying, selecting, obtaining, coordinating, and using services and supports to enhance the member’s wellbeing, independence, integration into the community, and potential for supportive employment. Enrolls member in disease management and monitors and documents progress. Answers Service Coordination Integrated Pod (SCIP) phone calls from the members who call the SCIP and handles appropriately. Enters LTSS authorizations into the system per the direction of the Service Coordinators in the SCIP. Communicates with management regarding status of current workload and turn-around time discrepancies as necessary. Must obtain approval from manager or designee to any redistribution of workload. Produce status reports on a regular basis to track members in STAR Kids. Ensure thorough knowledge of the STAR Kids contract and meet all Service Coordination contract requirements. Participates in health plan’s performance improvement activities. Participates in health plan committees as appropriate and on request. 3. Accepts other assignments from management as requested and complies with basic management principals of delegation. Education and/or Experience: Experience as a case management support technician, a customer service representative in a medical office or health plan, utilization review technician, or an LTSS coordinator with DADS or DSHS preferred. High school diploma or equivalent required. At least a 2-year college Associate’s Degree preferred. Previous experience in a managed care environment preferred. Direct experience working with children and young adults with similar conditions or behaviors in three of the last five years. At least a 4-year college degree and current, active, and unrestricted licensure as a Licensed Vocation Nurse (LVN). Previous service coordination or case management experience. Minimum 3 years of clinical experience (pediatric preferred) or 1 year experience in managed care. Previous experience with the State of Texas STAR+PLUS program or similar programs dealing with SSI and disabled children preferred Knowledge of the Medicare/Medicaid dual population preferred

Service Coord III - LVN Valley

Driscoll Children's Hospital Brownsville, TX

Where compassion meets innovation and technology and our employees are family. Thank you for your interest in joining our team! Please review the job information below. General Purpose of Job: The Service Coordinator III program supports maximizing the member’s health, well-being, and independence. The Service Coordinator III will focus on person-centered care planning and will review member’s services and supports needs, all assure timely community-based Long-Term Services and Supports (LTSS) to prevent, delay, or reduce the progression of chronic conditions and the need for institutionalization and to maintain the member safely in the community. Service Coordination is a collaborative practice that assesses, plans, implements, coordinates, monitors, and evaluates the options and services required to meet the member’s health and human service’s needs. It is characterized by advocacy, communication and resource management and promotes quality and cost-effective interventions and outcomes. The Service Coordinator III facilitates clinically appropriate and fiscally responsible patient care through communication with the physician offices involved in the members care, family, care giver, and all other members of the health care team. The Service Coordination process is holistic in its coverage of the member’s situation and addresses medical, physical, behavioral, emotional, financial, psychosocial, and other needs, as well as that as the support system. The Service Coordinator III will focus principally on the needs of STAR Kids members within Health Homes. Essential Duties and Responsibilities: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job description is not intended to be all-inclusive; employees will perform other reasonably related business duties as assigned by Health Plan leadership, as required. Knowledge, Skills and Abilities: Knowledge in Texas Medicaid criteria/guidelines preferred. Knowledge about managed care contracts/guidelines preferred. Knowledge of programs and services required to support the health and medical needs of disabled children preferred. Knowledge of various reimbursement mechanisms, including third party requirements preferred. Microsoft Office skills preferred. Maintains utmost level of confidentiality at all times. Maintains compliance with regulatory agencies that conduct intermittent reviews and audits to ensure contractual and regulatory compliance with Federal, State entities as well URAC. Implements and adheres to Health System and Health Plan policies and procedures for members with special health care needs (STAR Kids). Demonstrates business practices and personal actions that are ethical and adhere to Corporate Compliance and integrity guidelines. Responsibilities: Function in an advisory role to the Medical Directors and Medical Management Committee in the following areas: Provide evaluation of and assist in the development of quality patient care services offered by DCHP; Assist in the establishment of patient care and professional staff policies and procedures of DCHP; and Participate in long-range planning of services and/or programs offered by DCHP. This position shall be responsible for the following aspects of the program: Provides service coordination within the Health Homes and links Members to assigned service coordinator as required Coordinates care and efficient utilization of health care resources for patients identified in the STAR Kids program through communication with other members of the health care team, including physician offices, social workers, nurses, and other multidisciplinary team members as appropriate to obtain optimal outcomes for members. Provide the member with initial and ongoing assistance identifying, selecting, obtaining, coordinating, and using services and supports to enhance the member’s wellbeing, independence, integration into the community, and potential for supportive employment. Enrolls member in disease management and monitors and documents progress. Answers Service Coordination Integrated Pod (SCIP) phone calls from the members who call the SCIP and handles appropriately. Enters LTSS authorizations into the system per the direction of the Service Coordinators in the SCIP. Communicates with management regarding status of current workload and turn-around time discrepancies as necessary. Must obtain approval from manager or designee to any redistribution of workload. Produce status reports on a regular basis to track members in STAR Kids. Ensure thorough knowledge of the STAR Kids contract and meet all Service Coordination contract requirements. Participates in health plan’s performance improvement activities. Participates in health plan committees as appropriate and on request. Accepts other assignments from management as requested and complies with basic management principals of delegation. Education and/or Experience: Experience as a case management support technician, a customer service representative in a medical office or health plan, utilization review technician, or an LTSS coordinator with DADS or DSHS preferred. High school diploma or equivalent required. At least a 2-year college Associate’s Degree preferred. Previous experience in a managed care environment preferred. Direct experience working with children and young adults with similar conditions or behaviors in three of the last five years. At least a 4-year college degree and current, active, and unrestricted licensure as a Licensed Vocation Nurse (LVN). Previous service coordination or case management experience. Minimum 3 years of clinical experience (pediatric preferred) or 1 year experience in managed care. Previous experience with the State of Texas STAR+PLUS program or similar programs dealing with SSI and disabled children preferred Knowledge of the Medicare/Medicaid dual population preferred

STAR Kids Health Home Service Coordinator III (LVN)

Driscoll Children's Hospital Brownsville, TX

Where compassion meets innovation and technology and our employees are family. Thank you for your interest in joining our team! Please review the job information below. General Purpose of Job: The Service Coordinator III program supports maximizing the member’s health, well-being, and independence. The Service Coordinator III will focus on person-centered care planning and will review member’s services and supports needs, all assure timely community-based Long-Term Services and Supports (LTSS) to prevent, delay, or reduce the progression of chronic conditions and the need for institutionalization and to maintain the member safely in the community. Service Coordination is a collaborative practice that assesses, plans, implements, coordinates, monitors, and evaluates the options and services required to meet the member’s health and human service’s needs. It is characterized by advocacy, communication and resource management and promotes quality and cost-effective interventions and outcomes. The Service Coordinator III facilitates clinically appropriate and fiscally responsible patient care through communication with the physician offices involved in the members care, family, care giver, and all other members of the health care team. The Service Coordination process is holistic in its coverage of the member’s situation and addresses medical, physical, behavioral, emotional, financial, psychosocial, and other needs, as well as that as the support system. The Service Coordinator III will focus principally on the needs of STAR Kids members within Health Homes. Essential Duties and Responsibilities: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job description is not intended to be all-inclusive; employees will perform other reasonably related business duties as assigned by Health Plan leadership, as required. Knowledge, Skills and Abilities: Knowledge in Texas Medicaid criteria/guidelines preferred. Knowledge about managed care contracts/guidelines preferred. Knowledge of programs and services required to support the health and medical needs of disabled children preferred. Knowledge of various reimbursement mechanisms, including third party requirements preferred. Microsoft Office skills preferred. Maintains utmost level of confidentiality at all times. Maintains compliance with regulatory agencies that conduct intermittent reviews and audits to ensure contractual and regulatory compliance with Federal, State entities as well URAC. Implements and adheres to Health System and Health Plan policies and procedures for members with special health care needs (STAR Kids). Demonstrates business practices and personal actions that are ethical and adhere to Corporate Compliance and integrity guidelines. Responsibilities: 1. Function in an advisory role to the Medical Directors and Medical Management Committee in the following areas: Provide evaluation of and assist in the development of quality patient care services offered by DCHP; Assist in the establishment of patient care and professional staff policies and procedures of DCHP; and Participate in long-range planning of services and/or programs offered by DCHP. 2. This position shall be responsible for the following aspects of the program: Provides service coordination within the Health Homes and links Members to assigned service coordinator as required Coordinates care and efficient utilization of health care resources for patients identified in the STAR Kids program through communication with other members of the health care team, including physician offices, social workers, nurses, and other multidisciplinary team members as appropriate to obtain optimal outcomes for members. Provide the member with initial and ongoing assistance identifying, selecting, obtaining, coordinating, and using services and supports to enhance the member’s wellbeing, independence, integration into the community, and potential for supportive employment. Enrolls member in disease management and monitors and documents progress. Answers Service Coordination Integrated Pod (SCIP) phone calls from the members who call the SCIP and handles appropriately. Enters LTSS authorizations into the system per the direction of the Service Coordinators in the SCIP. Communicates with management regarding status of current workload and turn-around time discrepancies as necessary. Must obtain approval from manager or designee to any redistribution of workload. Produce status reports on a regular basis to track members in STAR Kids. Ensure thorough knowledge of the STAR Kids contract and meet all Service Coordination contract requirements. Participates in health plan’s performance improvement activities. Participates in health plan committees as appropriate and on request. 3. Accepts other assignments from management as requested and complies with basic management principals of delegation. Education and/or Experience: Experience as a case management support technician, a customer service representative in a medical office or health plan, utilization review technician, or an LTSS coordinator with DADS or DSHS preferred. High school diploma or equivalent required. At least a 2-year college Associate’s Degree preferred. Previous experience in a managed care environment preferred. Direct experience working with children and young adults with similar conditions or behaviors in three of the last five years. At least a 4-year college degree and current, active, and unrestricted licensure as a Licensed Vocation Nurse (LVN). Previous service coordination or case management experience. Minimum 3 years of clinical experience (pediatric preferred) or 1 year experience in managed care. Previous experience with the State of Texas STAR+PLUS program or similar programs dealing with SSI and disabled children preferred Knowledge of the Medicare/Medicaid dual population preferred

Inpatient RN- CICU

Driscoll Children's Hospital Corpus Christi, TX

Where compassion meets innovation and technology and our employees are family. Thank you for your interest in joining our team! Please review the job information below. GENERAL PURPOSE OF JOB: The staff nurse is a professional Registered Nurse (RN) who provides direct nursing care to an assigned patient population, service line or clinic department. The staff nurse, utilizing the nursing process, plans and delivers effective patient care within the Texas Nursing Practice Act scope of practice and within the framework of Driscoll Health System’s vision and mission of excellence and integrated care delivery. The staff nurse practices within the established standards of practice, ethical guidelines, policies and guidelines reflective of the American Nurses Association (ANA) and their specialty service line. The staff nurse completes specific duties and maintains current competence in the skills and nursing practice according to the service line or area of primary work assignment. ESSENTIAL FUNCTIONS AND BEHAVIORAL EXPECTATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job description is not intended to be all inclusive; employees will perform other reasonably related business duties as assigned by the immediate supervisor and/or hospital administration as required. LICENSE, EDUCATION AND/OR EXPERIEN CE:  BSN preferred. Current RN license in the State of Texas. CERTIFICATES, REGISTRATIONS. • American Heart Association Basic Life Support (CPR) continuously maintained. May onboard with AHA or Red Cross CPR and then transition to AHA upon first renewal. • Advanced Specialty Courses (ASC) according to Attachment A o ASC courses should be taken at earliest opportunity but must be completed within timeframes specified on Attachment A and continuously maintained ongoing. • National Certification in specialty must be attempted within 4 years of hire date for eligible role and continuously maintained thereafter.

Nurse Manager NICU

Driscoll Children's Hospital Corpus Christi, TX

Where compassion meets innovation and technology and our employees are family. Thank you for your interest in joining our team! Please review the job information below. General Purpose of Job: The Assistant Nurse Manager under general supervision organizes and directs the work of the NICU and programs; coordinates staff to assure that effective nursing services are provided, and quality standards are met. Staffing consists of Registered Nurses, Unit Clerks, Equipment Techs, and other health care providers as needed. A multidisciplinary team approach to care is utilized. The function of the Assistant Nurse Manager is to develop and maintain an environment that supports the professional nurse and The Assistant Nurse Manager under general supervision organizes and directs the work of the NICU and programs; coordinates staff to assure that effective nursing services are provided, and quality standards are met. Staffing consists of Registered Nurses, Unit Clerks, Equipment Techs, and other health care providers as needed. A multidisciplinary team approach to care is utilized. The function of the Assistant Nurse Manager is to develop and maintain an environment that supports the professional nurse and Briefly describe the job’s primary purpose or contribution to the department or organization. The Nurse Manager under general supervision organizes and directs the work of the NICU and programs; coordinates staff to assure that effective nursing services are provided, and quality standards are met. Staffing consists of Registered Nurses, Unit Clerks, Equipment Techs, and other health care providers as needed. A multidisciplinary team approach to care is utilized. The function of the Assistant Nurse Manager is to develop and maintain an environment that supports the professional nurse and staff. Essential Functions and Behavioral Expectations: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job description is not intended to be all-inclusive; employees will perform other reasonably related business duties as assigned by the immediate supervisor and/or hospital administration as required. Maintains utmost level of confidentiality at all times. Adheres to hospital policies and procedures. Actively support and promote a professional practice model that encourages staff participation in the development of clinical standards that is collaborative, collegial and utilizes current trends and data in professional practice (clinical and administrative).Openly support and consistently communicate the mission of the unit and the organization. Serve as the collective voice for staff to communicate with administration. Serve as the staff and patient advocate to ensure optimal patient care. Interface with patients and families to ensure that care is consistent with their expectations. Ensure active use of the nursing process for patients from admission to discharge and beyond. Serve as a professional role model and mentor to staff by responding positively to change while supporting colleagues through the change process. Serve as a change agent to facilitate communication and transition that supports the mission of the organization. Assure coordination/participation of unit-based staff on department and organization wide councils/committees. Manage, supervise and coordinate delivery of patient care for assigned patient care area on a 24-hour basis. Ensure compliance with clinical patient care standards and established policies and procedures. Assist Director with maintaining clinical competencies for assigned clinical area and provides bedside care as needed. Assess/coach and evaluate staff level of practice. Develop programs that foster continued clinical development from novice to expert to positively impact patient care and career satisfaction of staff. Assist Director with maintaining required unit records, reports and statistics for administrative purposes. Ensures compliance with established hospital policies, procedures, objectives, quality control (POCT); PI, safety, environment and infection control. Communicate requirements to staff and hold staff accountable to established requirements. Coordinate the development, implementation and evaluation of policies and procedures designed to improve operational efficiency. Assist with coordination of QC/PI activities with appropriate staff. Assist Director in overseeing various personnel actions including, but not limited to, hiring, performance appraisals, disciplinary actions, terminations and other related activities. Coordinate the activities of nursing staff with other hospital personnel; accountable for the effective and efficient operation of the unit and staff including ensuring that orders, treatments, plans of care, clinical pathways are being carried out in a manner supportive of patient care and recovery. Ensure documentation of patient care is complete and accurate in accordance with hospital and unit policies and procedures. Collaborate with the Director to determine fiscal requirements of the unit and assist with the preparation of budgetary recommendations. Monitor the level of resources utilized in service delivery and determines the appropriateness of resource consumption in the service. Develop action plans in conjunction with the Director to ensure budget and resource efficiency, and satisfaction with patient care delivery. Promotes and monitors regulatory agency standards and customer service expectations for the practice of all aspects of nursing. Promotes family centered concept by functioning as a liaison with the family, guest relations, and appropriate personnel. Functions as a liaison with all service physicians and ancillary services on a day-to-day basis. Develop policies, procedures and guidelines based on current evidence to ensure standard of care practices, quality and safety for all patients. Supervise all neonatal patient care services from admission, stabilization, operative interventions through discharge. Oversee quality improvement programs and the NICU Department Quality Committee, which reports to the hospital QPIC Collaborate with the NMD, maternal program, consulting physicians, and nursing leaders and units providing neonatal care to include developing, implementing, or revising: written policies, procedures, and guidelines for neonatal care that are implemented and monitored for variances the neonatal QAPI Plan, specific reviews, and data initiatives; criteria for transfer, consultation, or higher-level of care; and staff competencies, education, and training; Serve as Co-chair, NICU Oversight committee, which reports to the hospital MEC. Develops collaborative relationships with other NPM(s) in DCH’s Perinatal Care Region and supports outreach programs. ensure staff competency in resuscitation techniques participate in ongoing staff and team-based education and training in the care of the neonatal patient regularly and actively participate in neonatal care at the facility where program manager services are provided consistently review the neonatal care provided and ensure the QAPI Plan is specific to neonatal/infant care, data driven, and outcome-based frequently lead the meetings and participate in Neonatal Program Oversight and other neonatal meetings as appropriate; and develop and maintain collaborative relationships with other NPMs of designated neonatal facilities within the applicable PCR. Education and/or Experience: Registration and current licensure in the State of Texas as appropriate. BSN required, MSN preferred Certification in area of specialty preferred. Certificates, Licenses, Registrations: Licensed in State of Texas as an RN NRP certified PALS certified Certification in specialty preferred

Medical Assistant

Driscoll Children's Hospital Corpus Christi, TX

Where compassion meets innovation and technology and our employees are family. Thank you for your interest in joining our team! Please review the job information below. General Purpose of Job: To assist health care providers and clerical staff in the ambulatory patient care areas. Provides developmentally appropriate care for the ages of patients served. Perform a variety of routine and specialized tasks. Specific job duties include Performs and documents vital signs and physical measurements in an age-appropriate manner. Performs phlebotomy procedures, performs ancillary testing, promotes safety and infection control, calls pharmacy to authorize medication refills as per physician’s orders, performs clerical duties to include answering telephones, greeting patients, appointment scheduling, insurance pre- authorizations, chart preparation and completion, retrieves diagnostic reports and dictations, arranges for hospital admissions, and procedures, and reinforces physician discharge orders. Essential Duties and Behavioral Expectations: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. This job description is not intended to be all-inclusive; employees will perform other reasonably related business duties as assigned by the immediate supervisor and/or hospital administration as required. Maintains utmost level of confidentiality at all times. Adheres to hospital policies and procedures. Demonstrates business practices and personal actions that are ethical and adhere to corporate compliance and integrity guidelines. Schedules appointments, receives money for bills, keeps x-ray and other medical records, performs secretarial tasks, and completes insurance forms. Keys data into computer to maintain office and patient records. Performs and documents vital signs and physical measurements in an age-appropriate manner Prepares patient for examination. Performs and documents vital signs according to hospital standards. Identifies abnormal vital signs and reports to the nurse or MD. Measures height and weight accurately. Documents or photocopies current immunization accurately. Documents allergy status accurately. Assists with the preparation of equipment. and aids physician during treatment, examination, and testing. Performs waive testing procedures such as glucose monitoring, urine dipstick, rapid-strep, hemoccult and urine pregnancy test. Passes competency validations annually. Labels appropriately, all waive testing controls with date opened, and expiration date. Maintains QC monitoring as appropriate. Documents legible and accurately Performs general lab duties as assigned Performs venipuncture, finger stick, and heel stick phlebotomy procedures as per hospital policy. Processes lab specimens, performs tests, and reports results as written in applicable policies and procedures. Performs only those tests that are authorized by the licensed professional and require a degree of skill commensurate with the individual’s education, training or experience, and technical abilities. Maintains records that demonstrate that proficiency-testing samples are tested in the same manner as patient samples. Adheres to laboratory quality control policies, documents all control activities. Identifies problems that may adversely affect test performance or reporting of test results and either must correct problems immediately or notify nurse in charge. Promote safety and infection control Observes and enforces guidelines for infection control in administering care, demonstrating adherence to infection control guidelines. Promotes safety of all patients and personnel. Promotes and ensures safe and effective use of equipment in assigned areas as observed annually by supervisory observation. Cleans toys per hospital policy. Responds to emergency situations as evidenced by ongoing supervisory observation. Assists nursing personnel and performs other duties Collaborates with licensed nurse in ensuring that all nursing care required by patients is administered and documented. Stocks supplies and exam rooms daily. Medication administration Health teaching and counseling as ordered by medical provider. Administer prescribed medications and immunizations. Maintains interaction and communication Maintains unit, department, and hospital communication as observed by supervisor. Attend staff meetings or signs attendance records for reading of minutes and attends all mandatory in-services 100% of the time as evidenced by a review of minutes and Staff Development Records. Notifies licensed staff or supervisors when unable to complete assigned or tasks or responsibilities. Monitors patients flow in clinic and guest relations to promote customer service. Education and/or Experience: High school diploma or general education degree (GED) Completion of medical assistant training course accredited by the Bureau of Private Post secondary and Vocational Education in the Department of Consumer Affairs or CAAHEP. Prior experience as a certified medical assistant preferred Basic knowledge of computers Current BLS or within six months of hire Attempt National Certification or Registry as Medical Assistant (CMA or RMA) within two years of hire

Transport RN

Driscoll Children's Hospital Corpus Christi, TX

Where compassion meets innovation and technology and our employees are family. Thank you for your interest in joining our team! Please review the job information below. The Critical Care Transport (CCT) Registered Nurse (RN) will function as primary or secondary caregiver to ensure that each patient receives treatment that is in accordance with all CCT policies and procedures. The CCT RN can give a detailed report to Medical Control to ensure an appropriate plan of care is ordered and carried out. The CCT RN will be able to function as part of a team, assuming the lead role, to ensure the safety of patients and staff. The CCT RN is accountable to the CCT Medical Directors, the CCT Director, CCT Manager and the CCT Clinical Coordinators. Always maintains the utmost level of confidentiality. Adheres to hospital policies and procedures. The CCT RN will function as primary or secondary caregiver to ensure that each patient receives treatment that is in accordance with all CCT policies and procedures. Performs initial and ongoing focused assessments to identify actual, potential and critical changes in the patient’s condition and follows through with appropriate reporting and actions. Responsible for providing patient care according to department protocol, policies and procedures. Responsible for communication and documentation necessary for proper patient care. Is a highly motivated, well-organized individual and has demonstrated excellent verbal and written communication skills. Handles multiple tasks and is self-directed. Possesses efficient skills in respiratory management including intubation and ventilation, IV access, medication administration, code management, & pain management. Maintains professional composure, thinks clearly, quickly assesses and evaluates situations, organizes thoughts, and responds quickly in emergency and stressful situations and effectively coordinates transport duties. Communicate with CCT Coordinator regarding any problems or questions pertaining to duties and policies. Completes special assignments and projects assigned by the CCT Coordinator. Attends regular safety and staff meetings. Shares responsibilities for ensuring readiness of and recording all DCH equipment and supplies in accordance with department policies. Possesses basic computer skills for work related tasks and education. Establishes and maintains cooperative working relationships and communicates clearly with the public, referring facilities, and department personnel. Can read maps accurately. Responsible for communication and documentation necessary for proper patient care. Responsible for communication and documentation necessary for CCT billing. Responsible for maintaining required number of continuing education hours. Speaks clearly and concisely over telephone. Demonstrates business practices and personal actions that are ethical and adhere to corporate compliance and integrity guidelines. Other duties as assigned. Education and/or Experience: Must have 3 years’ experience in NICU, PICU, Transport, or a combination. Will obtain national certification within 12 months post orientation. Will obtain Emergency Medical Technician certificate within 24-month post orientation. Certificates, Licenses, Registrations: Currently Licensed in the state of Texas as a Registered Nurse. Maintains AHA cardiopulmonary resuscitation (CPR) certification and is current upon hire. Maintain Pediatric Advanced Life Support certification or obtained within 6 months of hire. Maintain Neonatal Resuscitation Provider certification or obtained within 6 months of hire. Maintain Advanced Cardiac Life Support certification or obtained within 6 months of hire. Obtains and maintains National Certification (C-NPT, CFRN, CCRN, RNC-NIC, CTRN) within 1 year post orientation. Provides proof of personal automobile liability insurance upon hire. Provides proof of current Texas state driver’s license.

HP Nursing Informatics Coord

Driscoll Children's Hospital Corpus Christi, TX

Where compassion meets innovation and technology and our employees are family. Thank you for your interest in joining our team! Please review the job information below. General Purpose of Job: A Nurse Informatics Coordinator works collaboratively with users and technical staffs of the various computer systems and software packages that support the functions of the STAR Kids Department. The principle responsibility of this position is to identify, understand and develop – in coordination with applicable leadership, other operational departments, the medical directors, systems’ vendors, DHP’s information technology and decision support staffs, and the State or other state or program stakeholders – systems, electronic or otherwise, to support the clinical data needs for reporting and operations in the STAR Kids Department. The position will have major responsibility for ensuring that operational processes and systems are established for measuring the department’s clinical effectiveness and reporting on them, as well as developing tools, educational materials, presentations, or other similar means and dashboards to provide analysis and the instruction of staff. A working knowledge of the functionality of the systems, electronic or otherwise, used to support the department is needed so as to maximize all these resources to support the clinical needs of the department. This position will play a major role in developing departmental policies and procedures and in educating other team members concerning use of systems and deployment of new processes. This position will have a lead role in responding to data requests from HHSC and other program stakeholders with regard to presenting information of clinical significance relating to DHP’s STAR Kids program performance. Essential Duties and Responsibilities: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job description is not intended to be all-inclusive; employees will perform other reasonably related duties as assigned by department leadership. Maintain utmost level of confidentiality at all times. Maintain compliance, as applicable, with regulatory agencies that conduct intermittent reviews and audits to ensure contractual and regulatory compliance with Federal, State entities as well URAC. Implement and adhere to Health System and Health Plan policies and procedures. Demonstrate knowledge of project management and information analysis. Demonstrate practices and personal actions that are ethical and adhere to corporate compliance and integrity guidelines. Develop strategies and operational plans to deliver and maintain new and existing programs that will achieve the organization's objectives, especially for members within the STAR Kids and other special needs programs. Assist in planning and implementing operational systems and processes with a concentration on the STAR Kids program and members with special healthcare needs. Assist in the development, implementation and maintenance of policies. Develop, implement and maintain policies, procedures and systems to meet and exceed clinical quality objectives, including assisting in education of staff on systems and processes. Other duties as assigned. Education and/or Experience: Registered Nurse (RN) licensure is required. Licensure must remain active and unrestricted during the term of employment. A minimum of five (5) years of clinical experience at a healthcare institution or health plan setting is highly preferred. At least three (3) years of experience in managed care, especially Medicaid managed care, is preferred. Must be knowledgeable of new trends in information systems, and be able to apply data processing technology. Experience with software systems, data analysis, data management associated with systems evaluation, clinical research, and analysis tools and methodologies preferred. While the position is not technical per se, individual must be able to articulate clinical needs of the department to computer programmers to ensure maximum effectiveness, accuracy and automation of processes. This individual will be a Subject Matter Expert with regard to clinical requirements for operations and reporting. Participation in clinical information systems implementation cycle preferred (design team member, trainer, end-user). Demonstrate proficiency in utilizing MS Office Suite (i.e. MS Word, Excel, Power Point, etc.). Experience using Visio, or a similar product, is highly beneficial. Certificates, Licenses, Registrations: Must be licensed as an RN in the state of Texas and maintain an active and unrestricted license throughout the term of employment. Certification in Managed Care Nursing (CMCN) or Case Management (CCM) preferred.