CMA Part-time
Boston Health Care for the Homeless Program

Patient Benefits Coordinator/Medical Assistant (Part-time)

Boston Health Care for the Homeless Program Boston, MA
Who We Are: Since 1985, BHCHP’s mission has been to ensure unconditionally equitable and dignified access to the highest quality health care for all individuals and families experiencing homelessness in greater Boston. Over 10,000 homeless individuals are cared for by Boston Health Care for the Homeless Program each year. We are committed to ensuring that every one of these individuals has access to comprehensive health care, from preventative dental care to cancer treatment. Our clinicians, case managers, and behavioral health professionals work in more than 30 locations to serve some of our community’s most vulnerable—and most resilient—citizens. From our earliest days as a program, we have always sought to do work that is transformational: recognizing our shared humanity; centering dignity, compassion, mutual respect and supporting the right of every individual to access the highest levels of health care and every staff member to reach their fullest potential. We continue to be committed to building bridges and breaking down barriers, including systemic racism which harms us all. We provide community-based health care services that are compassionate, dignified, and culturally appropriate, incorporating social determinants of health, with the goal of breaking down the physical and systemic barriers that our patients face. Job Summary: Hours: Part-time, 24 hours per week, weekdays and weekends, shifts will vary: 6am-2:30pm, 8:00am-4:30pm, 12:00pm-8:30pm & 7:00am-8:30pm Union: Yes Union Name: 1199SEIU Patient Facing: Yes Boston Health Care for the Homeless Program is looking for a Patient Benefits Coordinator/Medical Assistant to provide clinical and clerical support services at the Southampton Street Shelter and Transitions Shelter. The position is crucial to assure the continuity of patient care, providing an essential link for communication involving all departments and including transportation. Responsibilities: Clinical Support : Under the direction of the Site Manager, RN Clinic Manager, and/or Charge Nurse, performs a variety of appropriately delegated patient care interventions Collaborates with the supervising RN throughout the shift to determine appropriate work assignments and priorities, as well as communicating the status of delegated task completion and outcome of patient data findings. Maintains timely ongoing verbal communication in order to assure good patient care and the effective running of the Clinic Responsible for collecting, collating, and entering data and information into the applicable database or format in an accurate and timely manner; maintains appropriate equipment logs and records per standards Accurately collects requested patient date (e.g. vital signs, weights and reason for visits), notifying the supervising RN of abnormalities; performs basic patient testing, including, but not limited to, tests for guiac, urine dip, and glucose fingerstick Treats patient in a manner that preserves and supports patient confidentiality, patient rights, and patient’s dignity; act as a member of the team of care givers Collects, labels, and sends specimens to the lab, with appropriate laboratory slips and/or requisitions Assists nurse/provider during complex treatments/procedures, including but not limited to, doing preps and set-ups for examinations/treatments, assisting during procedures when requested or required Check inventories on a weekly basis, order clinic supplies and stock them in their appropriate location upon arrival in order to avoid a shortage or misplacement of necessary supplies Clerical Support: Work effectively with BHCHP administrative and clinical staff to obtain information or paperwork necessary for enrolling patients into the appropriate medical or cash benefits programs. Copying, faxing and filing as needed Greet and register all patients Phone coverage and triage of calls Scheduling and recording primary and specialty appointments correctly and in a timely manner Handle third party billing process Qualifications: Successful completion of a Certified Medical Assistant program High School Diploma or Equivalent required Phlebotomy required Experience in a medical setting preferred Secretarial training a plus Knowledge of medical terminology and vital signs Computer skills preferred, including MS Office, MSI, IDX, Logician, EPIC Ability to operate basic office equipment (fax, copier) Compensation and Benefits: The compensation increases based on years of experience and ranges from $22.25 -$35.60 per hour. BHCHP full time employees are eligible for our competitive time off program, health, dental and vision insurance, 403B retirement savings plan, pre-tax MBTA pass program with 40% discount, additional compensation for demonstrated bilingual proficiency and more. Benefits are prorated for part-time employees. Does this amazing opportunity interest you? Then we'd love to hear from you. As an equal opportunity employer, Boston Health Care for the Homeless Program is committed to providing employment opportunities to all qualified individuals and does not discriminate on the basis of race, color, ethnicity, religion, sex, gender, gender identity and expression, sexual orientation, national origin, disability, age, marital status, veteran status, pregnancy, parental status, genetic information or characteristics, or any other basis prohibited by applicable law. Covid-19 Vaccination: Proof of Covid-19 vaccination(s) is optional for employment. Candidates who are offered employment will be given details about how to demonstrate receipt of vaccination if they choose to. Please Note: Employment at Boston Health Care for the Homeless is at-will. Boston Health Care for the Homeless does not sponsor work authorization visas.
RN Outpatient Full-time
Boston Health Care for the Homeless Program

Registered Nurse (RN), Southampton

Boston Health Care for the Homeless Program Boston, MA
$40 - $58 / hour
Who We Are: Since 1985, BHCHP’s mission has been to ensure unconditionally equitable and dignified access to the highest quality health care for all individuals and families experiencing homelessness in greater Boston. Over 10,000 homeless individuals are cared for by Boston Health Care for the Homeless Program each year. We are committed to ensuring that every one of these individuals has access to comprehensive health care, from preventative dental care to cancer treatment. Our clinicians, case managers, and behavioral health professionals work in more than 30 locations to serve some of our community’s most vulnerable—and most resilient—citizens. From our earliest days as a program, we have always sought to do work that is transformational: recognizing our shared humanity; centering dignity, compassion, mutual respect and supporting the right of every individual to access the highest levels of health care and every staff member to reach their fullest potential. We continue to be committed to building bridges and breaking down barriers, including systemic racism which harms us all. We provide community-based health care services that are compassionate, dignified, and culturally appropriate, incorporating social determinants of health, with the goal of breaking down the physical and systemic barriers that our patients face. Job Summary: ***NOW OFFERING A $4,000 SIGN ON BONUS*** Hours: Full-time; 40 hours per week, Monday - Friday, Days/Evenings, variable 8-hour and 12-hour shifts Union: None Union Name: None Patient Facing: Yes Boston Health Care for the Homeless Program is seeking a full-time Registered Nurse to work at our clinics at the 112 Southampton Street emergency men’s shelter operated by the Boston Public Health Commission in addition to the Transitions shelter and other sites as dictated by program needs. Travel between sites is required. This position provides daily nursing support for clinic patients as part of a multidisciplinary team in a highly collaborative environment. Additionally, this position is crucial to assuring that clinically appropriate and timely decisions are made and actions are taken around patient assessments, administering of medications, treatments, and overall patient care. Other responsibilities include educating patients on medication and general health information. Responsibilities: Direct Nursing Care: Direct nursing care of patients on assigned Team to ensure that all needs of the patients are met, in conformance with established policies and procedures, as well as Department of Health rules and regulations Responsible for accurate assessments and documentation, reporting to appropriate personnel as indicated (i.e., on-call provider, nurse manager, Site Manager, etc.) Responsible for administering medications and treatments to all the patients assigned to his/her skillfully and correctly, documenting per policy. Observe and report any adverse reactions Responsible for updating and maintaining accurate treatment records, flow sheets and vaccine administration, documenting per policy. Observe and report any adverse reactions. Provide all nursing related activities in association with primary care clinical operations at BHCHP primary clinic settings: including direct care and nursing case management activities, immunization and screenings Provide triage and nursing assessment of walk-in and scheduled patients as directed Communication: Responsible for giving and receiving report at change of shift; potential cross training at other clinics to check narcotics and related drug supplies per policy; sign appropriate forms Responsible for taking off orders accurately, per policy Maintains a professional approach with confidentiality Maintains the standards of accurate and complete recording and reporting. Ensuring that the clinical record for each patient is current and accurate Education and Training: Educate patients according to their needs, using nursing knowledge and skills, in such areas as TB, HIV, and medications to promote their physical and mental well-being Participate in orientation and in-service training for personnel, student nurses and other health professions as indicated Secondary Duties and Responsibilities: Support and attend mandatory in-service education programs as per facility protocol Duties and responsibilities may be added, deleted, or changed to meet program needs, at the discretion of the Nurse Manager or Director of Nursing Qualifications: Commonwealth of Massachusetts RN license Minimum of 2 years nursing experience preferred Experience with underserved population preferred Compensation and Benefits: ***NOW OFFERING A $4,000 SIGN ON BONUS*** The compensation increases based on years of experience and ranges from $40.00 - $58.00 per hour BHCHP full time employees are eligible for our competitive time off program, health, dental and vision insurance, 403B retirement savings plan, pre-tax MBTA pass program with 40% discount, additional compensation for demonstrated bilingual proficiency and more. Benefits are prorated for part-time employees. Does this amazing opportunity interest you? Then we'd love to hear from you. As an equal opportunity employer, Boston Health Care for the Homeless Program is committed to providing employment opportunities to all qualified individuals and does not discriminate on the basis of race, color, ethnicity, religion, sex, gender, gender identity and expression, sexual orientation, national origin, disability, age, marital status, veteran status, pregnancy, parental status, genetic information or characteristics, or any other basis prohibited by applicable law. Covid-19 Vaccination: Proof of Covid-19 vaccination(s) is optional for employment. Candidates who are offered employment will be given details about how to demonstrate receipt of vaccination if they choose to. Please Note: Employment at Boston Health Care for the Homeless is at-will. Boston Health Care for the Homeless does not sponsor work authorization visas.
RN Outpatient Outpatient Full-time
Boston Health Care for the Homeless Program

Registered Nurse - Primary Care/OBAT

Boston Health Care for the Homeless Program Boston, MA
$40 - $58 / hour
Who We Are: Since 1985, BHCHP’s mission has been to ensure unconditionally equitable and dignified access to the highest quality health care for all individuals and families experiencing homelessness in greater Boston. Over 10,000 homeless individuals are cared for by Boston Health Care for the Homeless Program each year. We are committed to ensuring that every one of these individuals has access to comprehensive health care, from preventative dental care to cancer treatment. Our clinicians, case managers, and behavioral health professionals work in more than 30 locations to serve some of our community’s most vulnerable—and most resilient—citizens. From our earliest days as a program, we have always sought to do work that is transformational: recognizing our shared humanity; centering dignity, compassion, mutual respect and supporting the right of every individual to access the highest levels of health care and every staff member to reach their fullest potential. We continue to be committed to building bridges and breaking down barriers, including systemic racism which harms us all. We provide community-based health care services that are compassionate, dignified, and culturally appropriate, incorporating social determinants of health, with the goal of breaking down the physical and systemic barriers that our patients face. Job Summary: ***NOW OFFERING A $4,000 SIGN ON BONUS*** Hours: Full-time, Monday – Friday 8:30am-5:00pm Union: No Union Name: n/a Patient Facing: Yes We are seeking a dedicated nurse to join our team and support primary care clinical operations. This role involves providing nursing services in areas such as office-based addiction treatment, direct patient care, nursing case management, immunizations, and screenings. The position offers the opportunity to work collaboratively with both the office-based addiction team and the primary care team. If you’re passionate about patient care and looking to make a meaningful impact, we encourage you to apply! Responsibilities: Participates as a member of the patients’ care team by attending case conferences and collaborating with other disciplines. Attends daily team huddles, clinic staff meetings, and team break- out sessions. Participates in ongoing clinical quality improvement endeavors and participates in identification of, and care planning for, high risk/ enhanced care patients. Perform initial assessment and intake obtaining social, medical, mental health, substance use and medication history. Provides education to patients regarding PCMH. Provides all nursing related activities in association with primary care/urgent care clinical operations at BHCHP primary clinic settings: including direct care and nursing care management activities, immunization, and screenings. Follow State and Federal guidelines in providing care to patients with addiction in collaboration with licensed, prescribing providers and pharmacy. Provides triage and nursing assessment of walk-in and scheduled patients. Manage medication logs, dosing schedules, and inventory in compliance with federal and state regulations. Assists in procedures for clinical operations. Administers long-acting therapeutic injections to patients as ordered. Conducts witnessed buprenorphine inductions as ordered. Performs clinical withdrawal screenings with patients as appropriate. Provides patient education concerning their prescribed MOUD and for risk reduction concerning any ongoing substance or alcohol use. Provides quality monitoring as directed through record keeping and patient health indicator analysis. Works with the pharmacy and prescribing BHCHP providers in obtaining medication orders, prescriptions, refills, and communication as needed. Assists in providing access to primary and episodic care to patients from outreach sites; provides access and patient care with BHCHP nurse liaisons. Qualifications: Commonwealth of Massachusetts RN license. Previous experience in community health center or primary care experience. Previous experience with addiction management and medication assisted therapy. Strong medical/surgical assessment skills. Interest in public health, addiction, primary and preventive nursing/medicine. Interest in working with underserved populations. Understanding of substance use disorders and mental health issues. Ability to work in a fast-paced and flexible environment, critical thinking, and problem-solving abilities to address the needs of our patients. Bilingual in Spanish and English preferred. Compensation and Benefits: ***NOW OFFERING A $4,000 SIGN ON BONUS*** The compensation ranges from $40.00 -$58.00 per hour and increases based on years of experience. HCHP full time employees are eligible for our competitive time off program, health, dental and vision insurance, 403B retirement savings plan, pre-tax MBTA pass program with 40% discount, additional compensation for demonstrated bilingual proficiency and more. Benefits are prorated for part-time employees. Does this amazing opportunity interest you? Then we'd love to hear from you. As an equal opportunity employer, Boston Health Care for the Homeless Program is committed to providing employment opportunities to all qualified individuals and does not discriminate on the basis of race, color, ethnicity, religion, sex, gender, gender identity and expression, sexual orientation, national origin, disability, age, marital status, veteran status, pregnancy, parental status, genetic information or characteristics, or any other basis prohibited by applicable law. Covid-19 Vaccination: Proof of Covid-19 vaccination(s) is optional for employment. Candidates who are offered employment will be given details about how to demonstrate receipt of vaccination if they choose to. Please Note: Employment at Boston Health Care for the Homeless is at-will. Boston Health Care for the Homeless does not sponsor work authorization visas.
RN Outpatient Full-time
Boston Health Care for the Homeless Program

Adult Health RN

Boston Health Care for the Homeless Program Boston, MA
$40 - $58 / hour
Job Summary: ***NOW OFFERING A $4,000 SIGN ON BONUS*** Hours: Full Time, Monday-Friday 8:30a-5p with one rotating evening shift on Tuesday 11:30a-7:30p Union: None Union Name: None Patient Facing: Yes Join a mission-driven team dedicated to improving the health outcomes for youth/young adults and families experiencing homelessness in Greater Boston. The Adult Health RN provides compassionate, comprehensive, and developmentally appropriate care to youth/young adults, and families experiencing homelessness across Greater Boston. This role blends hands-on nursing with shared operational coordination , ensuring smooth clinical workflows, regulatory compliance, and quality improvement across sites. While primarily focused on the adult and youth/young adult populations, the Adult Health RN also provides pediatric care as needed and maintains competency in family-centered nursing to ensure continuity across all ages. This position also provides coordination for youth and young adult populations , ensuring smooth transitions from pediatric to adult care and integrating outreach, education, and preventive health services tailored to this age group. Key responsibilities include: Delivering pediatric and adult patient care , including assessments, interventions, and health education Managing quality improvement initiatives , regulatory compliance, and vaccine program Serving as vaccine manager for the adult population Supporting public health measures tailored to the needs of youth and families experiencing homelessness The Family Team provides integrated health services , including primary and episodic care, immunizations, mental health and substance use treatment, family planning, nutrition, and social service advocacy to pediatric, young adults, and adult patients . Care is delivered at the Family Clinic and various shelters, daycare centers, housing, and outreach locations throughout Greater Boston. If you bring strong leadership potential, a passion for innovation, or experience working with diverse populations, we encourage you to apply! Responsibilities: Direct Patient Care Provide direct pediatric and adult care , including assessments, immunizations, developing and implementing interventions, health education, monitoring progress, and evaluating effectiveness Conduct triage and walk-in visits at Family Clinic and outreach locations Address health gaps and concerns for patients and their families Collaborate with case managers to address health needs Provide health education focused on preventative care, disease management, and reproductive health Collaborate with Pediatric Health RN to ensure seamless care for all patients served by the Family Team Clinical and Operational Responsibilities Serve as Vaccine Manager for adult vaccine programs , ensuring inventory management, compliance, and reporting Lead coordination for youth and young adult populations , ensuring smooth transitions to adult care and integrating outreach, education, and preventive health services tailed to this age group Lead and support quality improvement initiatives; assist with data monitoring and reporting Collaborate with Pediatric Health RN and Family Team leadership to develop and refine clinical protocols Support clinical operations and supply management to ensure adherence to local, state, and federal healthcare regulations Assist in the transportation and distribution of supplies, medications, and vaccines between various sites Serve as co-liaison for regulatory and public health programs (e.g., infection prevention, adult immunization initiatives, chronic disease management) Participates in public health efforts tailored to the needs of families and youth experiencing homelessness Contribute to policy and procedure development and staff education in collaboration with Family Team and BHCHP staff Qualifications: Registered Nurse with a current Massachusetts license BSN required; community or pediatric health experience preferred Minimum of three (3) years of nursing experience Valid driver’s license and access to a car for travel between sites required Leadership experience with demonstrated management ability Experience working with underserved populations, including youth and families experiencing homelessness Outreach nursing experience preferred Bilingual proficiency in Spanish, Haitian Creole, or other languages commonly spoken by the population served. Additional salary compensation is available for certified proficiency Compensation and Benefits: ***NOW OFFERING A $4,000 SIGN ON BONUS*** The compensation starts at $40.00 - $58.00 per hour and actual rate is based on years of experience. BHCHP full time employees are eligible for our competitive time off program, health, dental and vision insurance, 403B retirement savings plan, pre-tax MBTA pass program with 40% discount, additional compensation for demonstrated bilingual proficiency and more. Benefits are prorated for part-time employees. Does this amazing opportunity interest you? Then we'd love to hear from you. As an equal opportunity employer, Boston Health Care for the Homeless Program is committed to providing employment opportunities to all qualified individuals and does not discriminate on the basis of race, color, ethnicity, religion, sex, gender, gender identity and expression, sexual orientation, national origin, disability, age, marital status, veteran status, pregnancy, parental status, genetic information or characteristics, or any other basis prohibited by applicable law. Covid-19 Vaccination: Proof of Covid-19 vaccination(s) is optional for employment. Candidates who are offered employment will be given details about how to demonstrate receipt of vaccination if they choose to. Please Note: Employment at Boston Health Care for the Homeless is at-will. Boston Health Care for the Homeless does not sponsor work authorization visas.
RN Pediatric Outpatient Full-time
Boston Health Care for the Homeless Program

Pediatric Health RN

Boston Health Care for the Homeless Program Boston, MA
$40 - $58 / hour
Job Summary: ***NOW OFFERING A $4,000 SIGN ON BONUS*** Hours: Full Time, Monday-Friday 8:30a-5p with one rotating evening shift on Tuesday 11:30a-7:30p Union: None Union Name: None Patient Facing: Yes Join a mission-driven team dedicated to improving health outcomes for youth/young adults, and families experiencing homelessness in Greater Boston. The Pediatric Health RN provides compassionate, comprehensive, and developmentally appropriate care to children and families, while supporting the Family Team’s clinical operations. This role combines direct nursing care with shared operational coordination , including oversight of the Vaccines for Children (VFC) program, public health initiatives, and quality improvement efforts. While primarily focused on pediatric populations, the Pediatric Health RN also provides adult and youth/young as needed and maintains competency in adult health to ensure continuity across all ages. This position also provides coordination for youth and young adult populations , ensuring smooth transitions from pediatric to adult care and integrating outreach, education, and preventive health services tailored to this age group. Key responsibilities include: Delivering pediatric and adult patient care , including assessments, interventions, and health education Managing quality improvement initiatives , regulatory compliance, and vaccine program Serving as Vaccine Manager for the Vaccines for Children (VFC) program Supporting public health measures tailored to the needs of youth and families experiencing homelessness The Family Team provides integrated health services , including primary and episodic care, immunizations, mental health and substance use treatment, family planning, nutrition, and social service advocacy to pediatric, young adults, and adult patients . Care is delivered at the Family Clinic and various shelters, daycare centers, housing, and outreach locations throughout Greater Boston. If you bring strong leadership potential, a passion for innovation, or experience working with diverse populations, we encourage you to apply! Essential Duties: Direct Patient Care Provide direct pediatric and adult care , including assessments, immunizations, developing and implementing interventions, health education, monitoring progress, and evaluating effectiveness Conduct triage and walk-in visits at Family Clinic and outreach locations Address health gaps and concerns for patients and their families Collaborate with case managers to address health needs Promote preventive health and early childhood development through education and outreach Collaborate with Adult Health RN to ensure seamless care for all patients served by the Family Team Clinical and Operational Responsibilities Clinical and Operational Responsibilities Serve as Vaccine Manager for the Vaccines for Children (VFC) program , ensuring inventory management, compliance, and reporting Lead coordination for pediatric population ; serve as team leader for pediatric-focused partner programs (e.g. Reach Out and Read, Horizons for Homeless Children, MA State Lead Testing) Lead and support quality improvement initiatives; assist with data monitoring and reporting Collaborate with Adult Health RN and Family Team Leadership to develop and refine clinical protocols Support clinical operations and supply management to ensure adherence to local, state, and federal healthcare regulations Assist in the transportation and distribution of supplies, medications, and vaccines between various sites Participates in public health efforts tailored to the needs of families and youth experiencing homelessness Contribute to policy and procedure development and staff education in collaboration with Family Team and BHCHP staff Qualifications: Registered Nurse with a current Massachusetts license BSN required; adult or community health experience preferred Minimum of three (3) years of pediatric nursing experience Valid driver’s license and access to a car for travel between sites required Leadership experience with demonstrated management ability Experience working with underserved populations, including youth and families experiencing homelessness Bilingual proficiency in Spanish, Haitian Creole, or other languages commonly spoken by the population served. Additional salary compensation is available for certified proficiency Compensation and Benefits: ***NOW OFFERING A $4,000 SIGN ON BONUS*** The compensation starts at $40.00 - $58.00 per hour and actual rate is based on years of experience. BHCHP full time employees are eligible for our competitive time off program, health, dental and vision insurance, 403B retirement savings plan, pre-tax MBTA pass program with 40% discount, additional compensation for demonstrated bilingual proficiency and more. Benefits are prorated for part-time employees. Does this amazing opportunity interest you? Then we'd love to hear from you. As an equal opportunity employer, Boston Health Care for the Homeless Program is committed to providing employment opportunities to all qualified individuals and does not discriminate on the basis of race, color, ethnicity, religion, sex, gender, gender identity and expression, sexual orientation, national origin, disability, age, marital status, veteran status, pregnancy, parental status, genetic information or characteristics, or any other basis prohibited by applicable law. Covid-19 Vaccination: Proof of Covid-19 vaccination(s) is optional for employment. Candidates who are offered employment will be given details about how to demonstrate receipt of vaccination if they choose to. Please Note: Employment at Boston Health Care for the Homeless is at-will. Boston Health Care for the Homeless does not sponsor work authorization visas.
RN Outpatient Full-time
Boston Health Care for the Homeless Program

Nurse Case Manager - Outreach

Boston Health Care for the Homeless Program Boston, MA
$40 - $58 / hour
Who We Are: Since 1985, BHCHP’s mission has been to ensure unconditionally equitable and dignified access to the highest quality health care for all individuals and families experiencing homelessness in greater Boston. Over 10,000 homeless individuals are cared for by Boston Health Care for the Homeless Program each year. We are committed to ensuring that every one of these individuals has access to comprehensive health care, from preventative dental care to cancer treatment. Our clinicians, case managers, and behavioral health professionals work in more than 30 locations to serve some of our community’s most vulnerable—and most resilient—citizens. From our earliest days as a program, we have always sought to do work that is transformational: recognizing our shared humanity; centering dignity, compassion, mutual respect and supporting the right of every individual to access the highest levels of health care and every staff member to reach their fullest potential. We continue to be committed to building bridges and breaking down barriers, including systemic racism which harms us all. We provide community-based health care services that are compassionate, dignified, and culturally appropriate, incorporating social determinants of health, with the goal of breaking down the physical and systemic barriers that our patients face. Job Summary: ***NOW OFFERING A $4,000 SIGN ON BONUS*** Hours: Monday - Friday, 8:00 am-5:30 pm - full-time or part-time schedule possible Union: No Union Name: Non-union Patient Facing: Yes We are seeking an HIV Nurse Case Manager who is interested in a unique opportunity to work on a dynamic, multidisciplinary HIV primary care team that has been nationally recognized as a model of excellence. Alongside medical providers, case managers, social workers, behavioral health team members and other HIV nurses, you will provide high-quality nursing care to patients consistent with the philosophy of patient centeredness, non-judgement, and team-based care. You will serve in a key clinical role to the care team with primary responsibilities of HIV and other chronic disease management, care coordination, advice/triage needs for the team’s patients, and ensures excellent communication of the care plan across team members. In this role, you will conduct clinical nursing assessments and triage for team patients during routine and urgent medical visits in the outpatient clinic, as well as during outreach visits to shelters, drop-in centers, street venues and patients’ homes. You will also provide care coordination, medication adherence support, health education, and behavioral risk reduction counseling for HIV primary care patients. This role offers a unique opportunity to promote linkage, and retention to HIV primary care, with the aim of supporting people experiencing homelessness and living with HIV to achieve and sustain health and wellness. This position is funded until the end of March 2028 with the possibility for renewal. If this funding is not renewed, this position will end March 31, 2028. Responsibilities: Provides outpatient primary care nursing including medical assessments and triage services for HIV team patients coming in for same-day or scheduled visits; conducts virtual, telephonic, or in-person nurse assessment and triage to assess the severity of the patient’s health concerns using approved protocols and resources to advise appropriately. Documents patient information accurately and in a timely manner in the EHR. Implements the patient-centered plan of care, evaluates outcomes, and regularly communicates the plan of care, patient status, and progress toward goals with the patient and care team members; conducts comprehensive intake assessments for new HIV team patients. Administers vaccines, injectable medications, and provides wound assessment and wound care as indicated; provides medication adherence assessments and counseling. Provides directly observed therapy when indicated with support of outreach team members. Coordinates care with integrated HIV team behavioral health staff. Along with other team members, visits patients at shelters and other outreach sites to provide nursing care and care coordination services and identify barriers to medication adherence and engagement in care. Provides chronic disease management support for HIV as well as other common co-morbid medical conditions such as diabetes and hypertension. Identifies any structural barriers patients face in accessing medical care and adhering to HIV medications, and works with the interdisciplinary team to address those barriers (e.g., housing, transportation, drug treatment, food, clothing, benefits, etc.) Assists medical providers in coordinating follow up related to the provision of medication (such as buprenorphine and naltrexone) for opioid use disorder and other substance use disorders. Coordinates preventative services for HIV team patients including, but not limited to, education, preventative medications, vaccinations, testing, and referrals. Promotes a compassionate and therapeutic environment that is responsive to the unique patient population and extends to members of the care team; demonstrates initiative and commitment to continuously improve services and processes that positively impact patient care and organizational goals. Participates in training and orientation of new nursing staff as directed by Supervisors. Exhibits a positive attitude with patients and establishes professional and respectful relationships with the internal and external healthcare team members, agencies, and healthcare facilities. Qualifications: Licensed as a Registered Nurse in the Commonwealth of Massachusetts. Bachelor’s degree in nursing preferred; 2 years of experience working in an ambulatory/outpatient care environment required. HIV primary care experience strongly preferred. Certification as AIDS Certified Registered Nurse (ACRN) preferred; however, this can be obtained after being hired, and program funding available to support this training . Expertise in substance use disorder and risk reduction principles, strongly preferred. Experience working with people experiencing homelessness strongly preferred. Mental Health experience, including knowledge of trauma informed care, a plus. Experience working in a community health center setting, a plus. Phlebotomy experience preferred or training upon hire Compensation and Benefits: The compensation increases based on years of experience and ranges from $40.00 - $58.00 hourly. BHCHP full time employees are eligible for our competitive time off program, health, dental and vision insurance, 403B retirement savings plan, pre-tax MBTA pass program with 40% discount, additional compensation for demonstrated bilingual proficiency and more. Benefits are prorated for part-time employees. Does this amazing opportunity interest you? Then we'd love to hear from you. As an equal opportunity employer, Boston Health Care for the Homeless Program is committed to providing employment opportunities to all qualified individuals and does not discriminate on the basis of race, color, ethnicity, religion, sex, gender, gender identity and expression, sexual orientation, national origin, disability, age, marital status, veteran status, pregnancy, parental status, genetic information or characteristics, or any other basis prohibited by applicable law. Covid-19 Vaccination: Proof of Covid-19 vaccination(s) is optional for employment. Candidates who are offered employment will be given details about how to demonstrate receipt of vaccination if they choose to. Please Note: Employment at Boston Health Care for the Homeless is at-will. Boston Health Care for the Homeless does not sponsor work authorization visas.
RN Outpatient Full-time
Boston Health Care for the Homeless Program

Nurse Case Manager

Boston Health Care for the Homeless Program Boston, MA
$40 - $58 / hour
Who We Are: Since 1985, BHCHP’s mission has been to ensure unconditionally equitable and dignified access to the highest quality health care for all individuals and families experiencing homelessness in greater Boston. Over 10,000 homeless individuals are cared for by Boston Health Care for the Homeless Program each year. We are committed to ensuring that every one of these individuals has access to comprehensive health care, from preventative dental care to cancer treatment. Our clinicians, case managers, and behavioral health professionals work in more than 30 locations to serve some of our community’s most vulnerable—and most resilient—citizens. From our earliest days as a program, we have always sought to do work that is transformational: recognizing our shared humanity; centering dignity, compassion, mutual respect and supporting the right of every individual to access the highest levels of health care and every staff member to reach their fullest potential. We continue to be committed to building bridges and breaking down barriers, including systemic racism which harms us all. We provide community-based health care services that are compassionate, dignified, and culturally appropriate, incorporating social determinants of health, with the goal of breaking down the physical and systemic barriers that our patients face. Job Summary: Union: No Union Name: n/a Patient Facing: Yes Hours: Full-time, Monday- Friday 8:30am-5:00pm ***NOW OFFERING A $4,000 SIGN ON BONUS*** We are seeking an HIV Nurse Case Manager who is interested in a unique opportunity to work on a dynamic, multidisciplinary HIV primary care team that has been nationally recognized as a model of excellence. Alongside medical providers, case managers, social workers, behavioral health team members and other HIV nurses, you will provide high quality nursing care to patients consistent with the philosophy of patient centeredness, non-judgement, harm reduction, and team-based care. You will serve in a key clinical role to the care team with primary responsibilities of HIV and other chronic disease management, care coordination, advice/triage needs for the team’s patients, and ensures excellent communication of the care plan across team members. In this role, you will conduct clinical nursing assessments and triage for team patients during routine and urgent medical visits in the outpatient clinic. You will also provide care coordination, medication adherence support, health education, and behavioral risk reduction counseling for HIV primary care patients. This role offers a unique opportunity to promote harm reduction, linkage, and retention to HIV primary care, with the aim of supporting people experiencing homelessness and living with HIV to achieve and sustain health and wellness. This position is funded until the end of March 2028 with the possibility for renewal. If this funding is not renewed, this position will end March 31, 2028. Responsibilities: Provides outpatient primary care nursing including medical assessments and triage services for HIV team patients coming in for same-day or scheduled visits; conducts virtual, telephonic, or in-person nurse assessment and triage to assess the severity of the patient’s health concerns using approved protocols and resources to advise appropriately. Documents patient information accurately and in a timely manner in the EHR. Implements the patient-centered plan of care, evaluates outcomes, and regularly communicates the plan of care, patient status, and progress toward goals with the patient and care team members; conducts intake assessments for new HIV team patients and facilitates rapid linkages to medical providers. Administers vaccines, injectable medications (including long-acting injectable medications for HIV), inhaled respiratory therapies (e.g. nebulized therapies) and provides wound assessment and wound care as indicated; provides medication adherence assessments and counseling, and when directed, delivers directly observed therapy. Provides chronic disease management support for HIV as well as other common co-morbid medical conditions such as diabetes and hypertension. Identifies any structural barriers patients face in accessing medical care and adhering to HIV medications and works with the interdisciplinary team to address those barriers (e.g., housing, transportation, drug treatment, food, clothing, benefits, etc.). Coordinates care with integrated HIV team behavioral health staff. Assists medical providers in coordinating follow up related to the provision of medication (such as buprenorphine and naltrexone) for opioid use disorder and other substance use disorders. Coordinates preventative services for HIV team patients including, but not limited to, education, preventative medications, vaccinations, testing, and referrals. Facilitate patient Linkages with internal teams including office-based addition treatment team, harm reduction team, and medical respite team, as well as with external programs to optimize patient outcomes. Promotes a compassionate and therapeutic environment that is responsive to the unique patient population and extends to members of the care team; demonstrates initiative and commitment to continuously improve services and processes that positively impact patient care and organizational goals. Participates in training and orientation of new nursing staff as directed by Supervisors. Exhibits a positive attitude with patients and establishes professional and respectful relationships with the internal and external healthcare team members, agencies, and healthcare facilities. Participates in training and orientation of new nursing staff as directed by Supervisors. Qualifications: Licensed as Registered Nurse in the Commonwealth of Massachusetts. Bachelor’s degree in nursing preferred; 2 years of experience working in an ambulatory/outpatient care environment required. HIV primary care experience is highly preferred; Certification as AIDS Certified Registered Nurse (ACRN) preferred; however, this can be obtained after being hired, and program funding available to support this training . Expertise in substance use disorder and harm reduction principles, strongly preferred. Experience working with people experiencing homelessness is strongly preferred; Mental Health experience, including knowledge of trauma informed care principals, preferred. Experience working in a community health center setting, a plus. Bilingual in Spanish and English preferred; Bilingual in Haitian Creole a plus. Compensation and Benefits: ***NOW OFFERING A $4,000 SIGN ON BONUS*** The compensation increases based on years of experience and ranges from $40.00 - $58.00 per hour. BHCHP full-time employees are eligible for our competitive time off program, health, dental and vision insurance, 403B retirement savings plan, pre-tax MBTA pass program with 40% discount, additional compensation for demonstrated bilingual proficiency and more. Benefits are prorated for part-time employees. Does this amazing opportunity interest you? Then we'd love to hear from you. As an equal opportunity employer, Boston Health Care for the Homeless Program is committed to providing employment opportunities to all qualified individuals and does not discriminate on the basis of race, color, ethnicity, religion, sex, gender, gender identity and expression, sexual orientation, national origin, disability, age, marital status, veteran status, pregnancy, parental status, genetic information or characteristics, or any other basis prohibited by applicable law. Covid-19 Vaccination: Proof of Covid-19 vaccination(s) is optional for employment. Candidates who are offered employment will be given details about how to demonstrate receipt of vaccination if they choose to. Please Note: Employment at Boston Health Care for the Homeless is at-will. Boston Health Care for the Homeless does not sponsor work authorization visas.