About the Role: The Licensed Practical Nurse (LPN) at the NOW Clinic in Wooster plays a critical role in delivering high-quality patient care within a dynamic healthcare environment. This position focuses on providing direct nursing care, supporting physicians and registered nurses, and ensuring patient comfort and safety throughout their visit. The LPN will be responsible for performing clinical tasks such as administering medications, monitoring vital signs, and assisting with patient assessments. Additionally, the role involves maintaining accurate patient records and collaborating with the healthcare team to optimize treatment plans. Ultimately, the LPN contributes to the clinic’s mission of delivering compassionate, efficient, and effective healthcare services to the community. Minimum Qualifications: Current and valid Licensed Practical Nurse (LPN) license in the state of Ohio. High school diploma or equivalent required; completion of an accredited practical nursing program. Basic Life Support (BLS) certification. Minimum of one year of clinical nursing experience in a healthcare setting. Ability to pass background checks and comply with clinic policies and procedures. Preferred Qualifications: Experience working in outpatient or primary care clinic settings. Familiarity with electronic health record (EHR) systems, preferably Epic or similar platforms. Additional certifications such as IV therapy or wound care. Strong communication skills with a focus on patient education and advocacy. Demonstrated ability to work effectively in a multidisciplinary healthcare team. Responsibilities: Provide direct patient care including administering medications, injections, and treatments as prescribed. Monitor and record patients’ vital signs and report any significant changes to the supervising nurse or physician. Assist with patient assessments and document clinical information accurately in electronic health records. Prepare patients for examinations and procedures, ensuring their comfort and safety at all times. Collaborate with healthcare team members to coordinate patient care and follow-up plans. Educate patients and their families on health maintenance, medication instructions, and post-visit care. Maintain a clean, organized, and compliant clinical environment adhering to infection control protocols. Respond promptly to patient inquiries and provide emotional support as needed. Skills: The LPN will utilize clinical nursing skills daily to provide safe and effective patient care, including medication administration and vital sign monitoring. Strong communication skills are essential for educating patients and collaborating with physicians, nurses, and other healthcare professionals to ensure coordinated care. Proficiency with electronic health records enables accurate documentation and efficient information sharing within the care team. Critical thinking and observational skills are applied to identify changes in patient conditions and respond appropriately. Additionally, organizational skills help maintain a clean and compliant clinical environment, supporting overall patient safety and quality care. Monday-Tuesday 6am-6pm Fridays 6am-6pm Every other weekend 8am-2pm Some holidays Monday-Tuesday 6am-6pm Fridays 6am-6pm Every other weekend 8am-2pm Some holidays
MEDICAL ASSISTANT Job Summary There are four basic categories of medical assistant duties—clerical, administrative, clinical, and specialist. Depending upon the medical practice, the same medical assistant may do one of these categories, or all four of them. Reports To The Practice Coordinator for business-related items, and to the medical practice physician(s) for clinically-related items. Essential Functions Clinical Medical Assistant Duties Clinical Medical Assistant job duties involve working with patients in a clinical context, assisting physicians during procedures, and performing light medical procedures. Because of the responsibilities that come with medical practice, the clinical medical assistant duties are regulated differently from state to state. Medical assistants are always required to be supervised by a physician. The basic duties of medical assistants include: Taking patient vital signs Taking medical histories Preparing patients for medical tests and examinations Assisting practitioners during examinations Explaining medical procedures to patients Sterilizing medical instruments 2 Removing sutures Administering topical, oral, or intramuscular medications Drawing blood (phlebotomy) Administrative Medical Assistant Duties Administrative medical assistant duties are less directly involved with patients, and more involved with the general running of the medical practice. Administrative medical assistants work with patients in the context of scheduling appointments and handling billing functions. Some administrative medical assistant duties might include: Maintaining the confidentiality of patient information Managing inventory and ordering supplies Scheduling patient medical procedures Following up on patient visits Updating patient records Obtaining pre-authorizations/precertifications Checking the patient portal and responding to patients Ordering lab tests and imaging studies Managing petty cash Scheduling patient appointments Clerical Medical Assistant Duties Clerical medical assistants perform many of the same duties as administrative medical assistants, but with less emphasis on medical records and patient information. Clerical medical assistant duties focus more on the business aspects of running a medical practice. They are similar to administrative assistants in typical office settings, managing the day-to-day office activities that keep an office running smoothly. Some clerical medical assistant duties might include: Answering phones Greeting patients Sorting mail Handling correspondence Filing Creating documents Performing computer data entry 3 Specialist Medical Assistant Duties The job duties of a specialist medical assistant are somewhat different from those of general medical assistants. These medical assistants work in a specialist clinic, such as an orthopedic practice, a surgery practice, a hematology/oncology practice, or a cardiology practice. A specialist medical assistant has in-depth knowledge of a particular medical field, and has job responsibilities that reflect their specialization. Required Skills Because medical assistant duties are so varied, a very flexible skill set is needed to perform them well. These skills and personality traits are recommended: Ability to multi-task various job duties Ability to handle different personalities and personal situations—both patient and coworkers Ability to understand the theories, reasons, and technical aspects of medicine A formal education from an accredited medical assistant school or medical assistant training program; certification preferred Employee Statement of Understanding I understand that this document is intended to describe the general nature and level of work being performed. The statements in this document are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. I further understand that my signature does not indicate that I agree with the performance evaluation completed by my supervisor, only that the evaluation has been discussed with me. First shift hours M-F
Job Title: BMS RN – Phone Triage Nurse Department: Bloomington Medical Services Reports to: Practice Manager FLSA Status: Non-Exempt (Hourly) Job Summary: The Phone Triage Nurse serves as a critical clinical resource within Bloomington Medical Services, responsible for managing high-volume patient communications, performing clinical assessments via telephone, and coordinating timely, appropriate patient care. This role ensures safe, efficient patient access to providers through prioritization, education, and care coordination. In addition to primary triage responsibilities, this position functions as a flexible clinical team member and may be deployed to support in-office clinical operations as needed. The RN is expected to maintain competencies consistent with other clinical staff and assist with direct patient care duties during staffing needs, call-offs, or high-volume periods. Primary Duties/Responsibilities – Telephone Triage: Perform comprehensive patient assessments via telephone using clinical judgment and established protocols Determine urgency and appropriate level of care (emergent, urgent, routine) Provide clinical advice, education, and follow-up instructions to patients and caregivers Manage and respond to high-volume incoming calls, patient portal messages, and refill requests Coordinate care with providers, nurses, and ancillary departments to ensure timely patient management Document all patient interactions accurately in the EMR Communicate test results and provider recommendations to patients Identify and escalate high-risk or complex patient concerns appropriately Facilitate referrals, procedures, and follow-up appointments as indicated Monitor and track patient outcomes and follow up as needed Secondary Duties/Responsibilities – Clinical Support (as needed): Support in-office clinical operations during staffing shortages or increased patient volume Room patients, obtain vital signs, and update medical histories Assist providers during examinations and procedures Administer medications, perform phlebotomy, and provide wound care Prepare patients for tests and procedures Reinforce patient education and discharge instructions Maintain exam room readiness and ensure proper sterilization of equipment Administrative/Operational Responsibilities: Maintain confidentiality of all patient information in accordance with HIPAA Assist with scheduling, referrals, pre-authorizations, and care coordination tasks Monitor and respond to patient portal communications Collaborate with clinical, clerical, and provider teams to support efficient workflows Participate in quality improvement initiatives and workflow optimization efforts Education and Experience: Current Registered Nurse (RN) License required Clinical nursing experience, with triage experience preferred Proficiency with EMR systems (e.g., Meditech Expanse preferred) Strong clinical judgment, communication, and organizational skills Ability to work in a fast-paced, high-volume environment and adapt to changing priorities Key Expectations: Demonstrates flexibility to support both triage and direct patient care functions Maintains competency across all core clinical skills required within the practice Acts as a collaborative team member contributing to patient safety, access, and overall operational efficiency This position is primarily scheduled Monday through Friday, 8:00 AM – 4:30 PM. Alternative scheduling options may be considered based on candidate preference and operational needs, including a four-day workweek (4 x 10-hour shifts). Flexible scheduling is intended to support recruitment and retention while ensuring consistent patient access and coverage. This position is budgeted for 36–40 hours per week based on operational needs. The standard schedule is Monday through Friday, 8:00 AM – 4:30 PM. Alternative scheduling options may be considered to support recruitment and retention, including a four-day workweek (4 x 9-hour shifts or 4 x 10-hour shifts), while maintaining appropriate coverage for patient access and triage operations.
MEDICAL ASSISTANT Job Summary- MUST BE WILLING TO TRAVEL TO OUR MILLERSBURG OFFICE ON A ROTATION BASIS 1-2 DAYS PER WEEK WHEN NEEDED There are four basic categories of medical assistant duties—clerical, administrative, clinical, and specialist. Depending upon the medical practice, the same medical assistant may do one of these categories, or all four of them. Reports To The Practice Coordinator for business-related items, and to the medical practice physician(s) for clinically-related items. Essential Functions Clinical Medical Assistant Duties Clinical Medical Assistant job duties involve working with patients in a clinical context, assisting physicians during procedures, and performing light medical procedures. Because of the responsibilities that come with medical practice, the clinical medical assistant duties are regulated differently from state to state. Medical assistants are always required to be supervised by a physician. The basic duties of medical assistants include: Taking patient vital signs Taking medical histories Preparing patients for medical tests and examinations Assisting practitioners during examinations Explaining medical procedures to patients Sterilizing medical instruments 2 Removing sutures Administering topical, oral, or intramuscular medications Drawing blood (phlebotomy) Administrative Medical Assistant Duties Administrative medical assistant duties are less directly involved with patients, and more involved with the general running of the medical practice. Administrative medical assistants work with patients in the context of scheduling appointments and handling billing functions. Some administrative medical assistant duties might include: Maintaining the confidentiality of patient information Managing inventory and ordering supplies Scheduling patient medical procedures Following up on patient visits Updating patient records Obtaining pre-authorizations/precertifications Checking the patient portal and responding to patients Ordering lab tests and imaging studies Managing petty cash Scheduling patient appointments Clerical Medical Assistant Duties Clerical medical assistants perform many of the same duties as administrative medical assistants, but with less emphasis on medical records and patient information. Clerical medical assistant duties focus more on the business aspects of running a medical practice. They are similar to administrative assistants in typical office settings, managing the day-to-day office activities that keep an office running smoothly. Some clerical medical assistant duties might include: Answering phones Greeting patients Sorting mail Handling correspondence Filing Creating documents Performing computer data entry 3 Specialist Medical Assistant Duties The job duties of a specialist medical assistant are somewhat different from those of general medical assistants. These medical assistants work in a specialist clinic, such as an orthopedic practice, a surgery practice, a hematology/oncology practice, or a cardiology practice. A specialist medical assistant has in-depth knowledge of a particular medical field, and has job responsibilities that reflect their specialization. Required Skills Because medical assistant duties are so varied, a very flexible skill set is needed to perform them well. These skills and personality traits are recommended: Ability to multi-task various job duties Ability to handle different personalities and personal situations—both patient and coworkers Ability to understand the theories, reasons, and technical aspects of medicine A formal education from an accredited medical assistant school or medical assistant training program; certification preferred Employee Statement of Understanding I understand that this document is intended to describe the general nature and level of work being performed. The statements in this document are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. I further understand that my signature does not indicate that I agree with the performance evaluation completed by my supervisor, only that the evaluation has been discussed with me. full time Monday- Friday 8:00 am to 5:00 p.m.
MEDICAL ASSISTANT Job Summary Reports To The Practice Manager Essential Functions Clinical Medical Assistant Duties Clinical Medical Assistant job duties involve working with patients in a clinical context, assisting physicians during procedures, and performing light medical procedures. Because of the responsibilities that come with medical practice, the clinical medical assistant duties are regulated differently from state to state. Medical assistants are always required to be supervised by a physician. The basic duties of medical assistants include: Taking patient vital signs Taking medical histories Preparing patients for medical tests and examinations Assisting practitioners during examinations Explaining medical procedures to patients Sterilizing medical instruments Maintaining the confidentiality of patient information Managing inventory and ordering supplies Scheduling patient medical procedures Following up on patient visits Updating patient records Obtaining pre-authorizations/pre-certifications Checking the patient portal and responding to patients Ordering lab tests and imaging studies Scheduling patient appointments Answering phones Greeting patients Performing computer data entry Ability to multi-task various job duties Ability to handle different personalities and personal situations—both patient and coworkers Ability to understand the theories, reasons, and technical aspects of medicine A formal education from an accredited medical assistant school or medical assistant training program; certification preferred Employee Statement of Understanding I understand that this document is intended to describe the general nature and level of work being performed. The statements in this document are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. I further understand that my signature does not indicate that I agree with the performance evaluation completed by my supervisor, only that the evaluation has been discussed with me. M-F 8am-4:30pm 40 hours a week
