Doctors Hospital of Laredo Nursing Jobs and Careers

COORD - PATIENT EXPERIENCE (RN)

Responsibilities Doctors Hospital of Laredo, in Laredo, TX, is a 183-bed acute care facility that offers a range of medical services. You'll feel a difference when you walk in our doors. There's pride in the care we deliver and a commitment to serving Laredo's growing healthcare needs. To learn more visit https://www.doctorshosplaredo.com JOB SUMMARY: The Patient Experience Coordinator functions collaboratively with members of DHL management to identify and monitor patient experience strategies. Utilizes patient experience data collection resources and feedback to facilitate processes resulting in improvement of patient perception. This role will serve as education resource specialist to facilitate offerings for new and existing staff and volunteers including, but not limited to AIDET, Service Excellence, Service Recovery, Patient Satisfaction database management, and Patient and Family Advocacy Program for DHL. Drive operational improvements through teams using performance improvement tools. Foster driving a WOW culture that allows every patient to feel extraordinary care by the DHL team! Essential Job Functions: -Daily Leadership Rounding with AIDET and nursing bundle observations/coaching. Monitor leadership rounding feedback -Attend leadership rounding debriefing meeting. Compile feedback, track and trend feedback- report weekly to leadership. Create action plans based on feedback. Review action plan progress weekly. -Support nursing leadership with identifying improvement opportunities related to nursing bundle components: Bedside shift report, Intentional Rounding, Individualized Care, and Discharge Phone calls. -All complaints placed into Midas. Disperse to management staff for follow up. Responsible for ensuring timely issue identification and resolution, including formulating written responses to grievances in compliance with regulatory requirements. Additionally, the Patient Advocate is responsible for the accurate and timely management of information for reporting to oversight and regulatory bodies. This position is designed to strengthen, personalize and enhance relationships between the patient and the organization -Provide Press Ganey education and access for DHL. Collaborate with directors to create action plans for performance improvement for areas below the 80th percentile with monthly updates -Monitor patient experience scores weekly/monthly: identify improvements, decreases, trends in Press Ganey and HCAHPS. Report data trends monthly. -Disperse all comments to Management staff regularly. Track and trend comment feedback monthly. Identify improvement needs based on comments- create action plans and review process monthly Benefit Highlights Challenging and rewarding work environment Competitive Compensation & Paid Time Off Excellent Benefit Packages 401(K) with company match and discounted stock plan Tuition Reimbursement Career development opportunities across UHS and its 300+ locations! HealthStream online learning catalogue with plenty of free CEU courses More information is available on our Benefits Guest Website: uhsguest.com. About Universal Health Services Headquartered in King of Prussia, PA, Universal Health Services, Inc. (NYSE: UHS) is one of the nation’s largest and most respected providers of hospital and healthcare services. Since our founding in 1979, UHS has grown steadily into a premier Fortune 500® corporation perennially recognized by multiple esteemed national rating entities. Through its subsidiaries, UHS operates inpatient acute care facilities, inpatient behavioral health facilities, outpatient and other facilities, nationwide virtual behavioral health services, an insurance offering, a physician network and various related services with physical locations in the U.S., Puerto Rico, Ireland and United Kingdom. www.uhs.com . From Fortune , ©2025, 2026 Fortune Media IP Limited. All rights reserved. Used under license. If you would like to learn more about the position before applying, please contact Mariana Lopez, Recruiter at 956-523-2027. Qualifications MINIMUM QUALIFICATIONS: RN License required Associate's Degree required Bachelor's preferred Minimum 5 years' experience in consumer advocacy, patient relations or related field preferred Demonstrated experience with patients and families. Previous clinical experience Professional experience that demonstrates a progressive leadership background BLS/ACLS required EEO Statement All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws. We believe that diversity and inclusion among our teammates is critical to our success. Avoid and Report Recruitment Scams We are aware of a scam whereby imposters are posing as Recruiters from UHS, and our subsidiary hospitals and facilities. Beware of anyone requesting financial or personal information. At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skill set and experience with the best possible career path at UHS and our subsidiaries. During the recruitment process, no recruiter or employee will request financial or personal information (e.g., Social Security Number, credit card or bank information, etc.) from you via email. Our recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc. If you suspect a fraudulent job posting or job-related email mentioning UHS or its subsidiaries, we encourage you to report such concerns to appropriate law enforcement. We encourage you to refer to legitimate UHS and UHS subsidiary career websites to verify job opportunities and not rely on unsolicited calls from recruiters.

RN - NURSE NAVIGATOR (CHEMO)

Doctors Hospital of Laredo Laredo, TX

Responsibilities Doctors Hospital of Laredo, in Laredo, TX, is a 183-bed acute care facility that offers a range of medical services. You'll feel a difference when you walk in our doors. There's pride in the care we deliver and a commitment to serving Laredo's growing healthcare needs. To learn more visit https://www.doctorshosplaredo.com JOB SUMMARY: Responsible and accountable for providing continuum of care for cancer patients who are diagnosed and/or are to receive cancer treatment. This role will include guiding newly diagnosed patients/families through the complex array of options, advocacy, responding to questions, assisting in clinical and support group referrals and scheduling, care coordination and enhancing the patient-physician relationship. Essential Job Functions: Manage the lung cancer screening program by working closely with primary care physicians for patient referrals who meet eligibility criteria. Participate in weekly Tumor Board meetings by submitting prospective cases (newly diagnosed) and following up on multidisciplinary recommendations. Conduct and/or coordinate the hospital's navigation process for all cancer sites including psychosocial distress screening and Survivorship Care Plan discussions. Report all activities annually to the Cancer Committee. Assist with various cancer program activities including Community Needs Assessment, follow up of all and recent cancer patients in the registry, quality studies, prevention and screening community outreach. Must effectively communicate (verbal and written), work in a team environment and perform independently within the scope of practice • Other duties may be assigned based on departmental needs and within the RN scope of practice. Benefit Highlights Challenging and rewarding work environment Competitive Compensation & Paid Time Off Excellent Benefit Packages 401(K) with company match and discounted stock plan Tuition Reimbursement Career development opportunities across UHS and its 300+ locations! HealthStream online learning catalogue with plenty of free CEU courses More information is available on our Benefits Guest Website: uhsguest.com. About Universal Health Services One of the nation’s largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. During the year, UHS was again recognized as one of the World’s Most Admired Companies by Fortune; and listed in Forbes ranking of America’s Largest Public Companies. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located all over the U.S. States, Washington, D.C., Puerto Rico and the United Kingdom. www.uhs.com If you would like to learn more about the position before applying, please contact Mariana Lopez, Recruiter at 956-523-2027. Qualifications MINIMUM QUALIFICATIONS: Current Registered Nurse (RN) license in the State of Texas required. BSN required ; MSN preferred BLS certification At least 1-2 years experience in oncology nursing; National Certification in Oncology preferred Oncology Nurse Navigator Certification required or obtained within 1 year Bilingual (English/Spanish) preferred. EEO Statement All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws. We believe that diversity and inclusion among our teammates is critical to our success. Avoid and Report Recruitment Scams At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skill set and experience with the best possible career path at UHS and our subsidiaries. During the recruitment process, no recruiter or employee will request financial or personal information (e.g., Social Security Number, credit card or bank information, etc.) from you via email. Our recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc. If you suspect a fraudulent job posting or job-related email mentioning UHS or its subsidiaries, we encourage you to report such concerns to appropriate law enforcement. We encourage you to refer to legitimate UHS and UHS subsidiary career websites to verify job opportunities and not rely on unsolicited calls from recruiters.

RN

Full-time

1 month ago

CASE MANAGER (RN) WEEKEND

Doctors Hospital of Laredo Laredo, TX

Responsibilities Doctors Hospital of Laredo, in Laredo, TX, is a 183-bed acute care facility that offers a range of medical services. You'll feel a difference when you walk in our doors. There's pride in the care we deliver and a commitment to serving Laredo's growing healthcare needs. To learn more visit https://www.doctorshosplaredo.com Job Summary: A professional registered nurse who plans, manages, coordinates, implements, and evaluates the ongoing care and psychosocial needs of the patient. Essential Job Functions: The case manager is responsible for ongoing monitoring and evaluation of patient outcomes and for the provision of quality, cost- effective and medically appropriate services. Collaborates and assist members of the health care team, the patient and the family to determine home needs for effective, efficient, and appropriate discharge care On-call rotation for discharge planning after 5 pm and on weekends Benefit Highlights Challenging and rewarding work environment Competitive Compensation & Paid Time Off Excellent Benefit Packages 401(K) with company match and discounted stock plan Tuition Reimbursement Career development opportunities across UHS and its 300+ locations! HealthStream online learning catalogue with plenty of free CEU courses More information is available on our Benefits Guest Website: uhsguest.com. About Universal Health Services One of the nation’s largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. During the year, UHS was again recognized as one of the World’s Most Admired Companies by Fortune; and listed in Forbes ranking of America’s Largest Public Companies. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located all over the U.S. States, Washington, D.C., Puerto Rico and the United Kingdom. www.uhs.com If you would like to learn more about the position before applying, please contact Mariana Lopez, Recruiter at 956-523-2027. Qualifications MINIMUM QUALIFICATIONS: Current RN License in the state of Texas. Two (2) years clinical experience in hospital setting. BLS required. Prefer Utilization Review/Discharge Planning background EEO Statement All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws. We believe that diversity and inclusion among our teammates is critical to our success. Avoid and Report Recruitment Scams At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skill set and experience with the best possible career path at UHS and our subsidiaries. During the recruitment process, no recruiter or employee will request financial or personal information (e.g., Social Security Number, credit card or bank information, etc.) from you via email. Our recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc. If you suspect a fraudulent job posting or job-related email mentioning UHS or its subsidiaries, we encourage you to report such concerns to appropriate law enforcement. We encourage you to refer to legitimate UHS and UHS subsidiary career websites to verify job opportunities and not rely on unsolicited calls from recruiters.

RN NURSE NAVIGATOR- TRANSITIONAL CARE & DISCHARGE COORDINATION

Doctors Hospital of Laredo Laredo, TX

Responsibilities Doctors Hospital of Laredo, in Laredo, TX, is a 183-bed acute care facility that offers a range of medical services. You'll feel a difference when you walk in our doors. There's pride in the care we deliver and a commitment to serving Laredo's growing healthcare needs. To learn more visit https://www.doctorshosplaredo.com JOB SUMMARY: The RN Nurse Navigator – Transitional Care & Discharge Coordination is a registered nurse responsible for proactively rounding on hospitalized patients to identify discharge needs, provide education, coordinate transition planning, and promote safe, timely discharges. The Nurse Navigator functions as a liaison between patients, families, physicians, nursing staff, case management, and community resources to improve continuity of care, reduce readmissions, and enhance the overall patient experience. ESSENTIAL JOB FUNCTIONS This position requires frequent patient rounding and direct interaction with patients and families throughout the hospitalization process to assess discharge readiness, identify barriers to discharge, and ensure a smooth transition of care. The RN Nurse Navigator will collaborate closely with physicians, nursing staff, case management, social services, therapy departments, and ancillary teams to coordinate discharge planning needs including follow-up appointments, home health services, durable medical equipment, transportation, medication access, and community resources. Provides individualized patient and family education regarding diagnosis, medications, discharge instructions, disease management, follow-up care, and prevention of complications to support patient understanding and self-management after discharge. Performs post-discharge follow-up telephone calls to assess patient status, reinforce discharge instructions, identify concerns or complications, ensure medication compliance, and confirm follow-up appointments were completed or scheduled appropriately. Maintains accurate and timely documentation in the electronic medical record and participates in quality improvement initiatives focused on patient satisfaction, transitions of care, readmission reduction, and discharge efficiency. Benefit Highlights Challenging and rewarding work environment Competitive Compensation & Paid Time Off Excellent Benefit Packages 401(K) with company match and discounted stock plan Tuition Reimbursement Career development opportunities across UHS and its 300+ locations! HealthStream online learning catalogue with plenty of free CEU courses More information is available on our Benefits Guest Website: uhsguest.com. About Universal Health Services One of the nation’s largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. During the year, UHS was again recognized as one of the World’s Most Admired Companies by Fortune; and listed in Forbes ranking of America’s Largest Public Companies. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located all over the U.S. States, Washington, D.C., Puerto Rico and the United Kingdom. www.uhs.com If you would like to learn more about the position before applying, please contact Mariana Lopez, Recruiter at 956-523-2027. Qualifications QUALIFICATIONS: (education, training, experience and licenses/registrations/certifications required) Graduation from an accredited nursing education program required. Current Registered Nurse (RN) license in the State of Texas required. Minimum of three (3) years of acute care nursing experience preferred. Preferred experience in case management, discharge planning, utilization review, patient education, care coordination, or transitional care preferred. Strong communication and interpersonal skills with the ability to effectively interact with patients, families, physicians, and multidisciplinary teams. Ability to prioritize, coordinate, and manage multiple patient needs in a fast-paced healthcare environment. Knowledge of community resources, discharge planning processes, and transitional care principles preferred. Ability to effectively communicate in English both verbally and in writing. Bilingual (English/Spanish) preferred. Proficient in electronic medical records and Microsoft Office applications. BLS required. ACLS preferred. EEO Statement All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws. We believe that diversity and inclusion among our teammates is critical to our success. Avoid and Report Recruitment Scams At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skill set and experience with the best possible career path at UHS and our subsidiaries. During the recruitment process, no recruiter or employee will request financial or personal information (e.g., Social Security Number, credit card or bank information, etc.) from you via email. Our recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc. If you suspect a fraudulent job posting or job-related email mentioning UHS or its subsidiaries, we encourage you to report such concerns to appropriate law enforcement. We encourage you to refer to legitimate UHS and UHS subsidiary career websites to verify job opportunities and not rely on unsolicited calls from recruiters.

RN

Full-time

3 months ago

CASE MANAGER (RN/LIC)

Doctors Hospital of Laredo Laredo, TX

Responsibilities Doctors Hospital of Laredo, in Laredo, TX, is a 183-bed acute care facility that offers a range of medical services. You'll feel a difference when you walk in our doors. There's pride in the care we deliver and a commitment to serving Laredo's growing healthcare needs. To learn more visit https://www.doctorshosplaredo.com JOB SUMMARY: A professional registered nurse who plans, manages, coordinates, implements, and evaluates the ongoing care and psychosocial needs of the patient. ESSENTIAL JOB FUNCTIONS: The case manager is responsible for ongoing monitoring and evaluation of patient outcomes and for the provision of quality, cost- effective and medically appropriate services. Collaborates and assist members of the health care team, the patient and the family to determine home needs for effective, efficient, and appropriate discharge care On-call rotation for discharge planning after 5 pm and on weekends Benefit Highlights Challenging and rewarding work environment Competitive Compensation & Paid Time Off Excellent Benefit Packages 401(K) with company match and discounted stock plan Tuition Reimbursement Career development opportunities across UHS and its 300+ locations! HealthStream online learning catalogue with plenty of free CEU courses More information is available on our Benefits Guest Website: uhsguest.com. About Universal Health Services One of the nation’s largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. During the year, UHS was again recognized as one of the World’s Most Admired Companies by Fortune; and listed in Forbes ranking of America’s Largest Public Companies. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located all over the U.S. States, Washington, D.C., Puerto Rico and the United Kingdom. www.uhs.com If you would like to learn more about the position before applying, please contact Mariana Lopez, Recruiter at 956-523-2027. Qualifications MINIMUM QUALIFICATIONS: Current RN License in the state of Texas. Two (2) years clinical experience in hospital setting. BLS required. Prefer Utilization Review/Discharge Planning background EEO Statement All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws. We believe that diversity and inclusion among our teammates is critical to our success. Avoid and Report Recruitment Scams At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skill set and experience with the best possible career path at UHS and our subsidiaries. During the recruitment process, no recruiter or employee will request financial or personal information (e.g., Social Security Number, credit card or bank information, etc.) from you via email. Our recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc. If you suspect a fraudulent job posting or job-related email mentioning UHS or its subsidiaries, we encourage you to report such concerns to appropriate law enforcement. We encourage you to refer to legitimate UHS and UHS subsidiary career websites to verify job opportunities and not rely on unsolicited calls from recruiters.