Mass General Brigham

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Mass General Brigham

NP or PA - Amb Oncology Head & Neck - MGH

Site: The General Hospital Corporation Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary Full time, 40 hours, 4-10hr shifts, M-F With an interdisciplinary team approach, the NP or PA will promote a collaborative relationship between all providers, professional nurses and administrative staff, to ensure continuity of patient care. Focus is primarily on the care of Head & Neck malignancies in our ambulatory clinic at MGH Boston campus and network practice located on the campus of Newton Wellesley Hospital though cross coverage may be anticipated. Ideal Candidate will have: - 2+ years advanced practice and medical oncology experience is preferred. - Prior oncology RN experience is preferred for NP applicants. - Proficiency with Epic and EMRs preferred. - EPIC Inbasket management, telemedicine experience preferred. - Familiarity with clinical trials preferred. Demonstrated competence in specialized area. - Ability to effectively communicate clinical information, care plans, etc. to medical and lay audiences; able to educate patients and their families regarding routine and complex medical information. - Skilled in creating appropriate documentation and use of electronic medical records to consistently provide high quality and timely documentation including progress notes, sign-off notes, and discharge planning. - Strong organizational and time management skills. - Ability to work independently as well as a member of a team; can effectively influence and lead as necessary. - Effectively uses analytical skills and problem-solving techniques in both clinical and operational matters. The hematologic malignancies and solid tumor oncology APP provides comprehensive ambulatory care to one or more disease specific medical oncology patient populations depending on location of care within our academic or network practices. With an interdisciplinary team approach, this provider promotes a collaborative relationship between all providers, professional nurses and administrative staff, to ensure continuity of patient care and efficient use of resources. The APP is responsible for the assessment and management of medical oncology patients, including diagnostic and therapeutic interventions and development and implementation of appropriate plans of care across the trajectory of illness for patients with hematologic malignancies and/or solid tumor malignancies. In addition to providing direct and indirect patient care, the medical oncology APP serves as a role model for professional advanced practice and participates in the professional development of the team through teaching, committee involvement or quality and safety initiatives. The medical oncology APP will provide thorough, compassionate, culturally sensitive clinical care and should demonstrate operational flexibility and strong leadership, problem-solving and communication skills in order to work effectively with other members of the team. The NP/PA is responsible for: • Performs and records the patient history and physical examination and discusses findings with the collaborating team. Obtaining and coordinating laboratory results, charting of clinical findings in the EMR, orders, nursing instructions, and other required elements. • Utilizes advanced practice knowledge to identify, prevent or solve complex and/or recurring breast oncology patient care problems. • Follows and manages patients (in collaboration with MD) enhancing continuity of care. • Performs (oversees/assures completion of) specialized procedures particular to the select medical oncology population mutually agreed upon with collaborating physician. • Collaborates with staff and physicians to facilitate a comprehensive plan of care and coordinate resources and write appropriate orders improving access to care, establishing goals for the delivery of care to patients, participating in clinical research, and managing communications between physicians, patients, family, and staff. • Appreciates complex medication interactions. • Ensuring appropriate diagnostic procedures occur in a timely matter through careful coordination with other services such as radiology, facilitating various clinic appointments, communicating with patients regarding test results, and providing coverage for the team. • Educating patients regarding a variety of medical oncology issues associated with local or systemic therapy. • Indications and interpretation of radiology, pathology, and laboratory results. • Understands the complex medical environments of cancer patients including, but not limited to, those with advanced malignancy or organ dysfunction. • Writes orders which are in accord with current guidelines including antineoplastics. • Maintains and practices in accord with practice guidelines per state and hospital regulations. Provides consultation to both nurses and physicians and serves as a resource to staff in area(s) of expertise. • Serves on appropriate intra- and inter-departmental committees Collaborates with staff and other health care professionals to meet staff and patient educational needs. • Participates in the development of formal and informal educational programs for nursing and support staff. Monitors patient outcomes in accordance with defined standards of patient care. • Identifies system-wide factors contributing to undesirable outcomes, such as complications and over utilization of services. Supports and conducts research efforts to advance knowledge and to promote research-based practice. • Evaluates own practice and program effectiveness. • Identifies pertinent patient care and health delivery problems for investigation. • Evaluates current research findings for clinical specialty and determines applicability to practice. • Assists nursing and medical colleagues in research efforts. • Encouraged to conduct research. Responsible for own professional growth and maintenance of required credentials. • Maintains the standards and educational requirements specific to the position and licensure. • Identifies own learning needs and goals. • Takes responsibilities for leadership and participation on committees and task forces within patient care services and the hospital. • Maintains and updates clinical knowledge and skills based on current health care practice/research. • Is willing to obtain procedural proficiency for medical oncology specific procedures. Training will be provided. Summary The Nurse Practitioner (NP) is a licensed provider. The NP is responsible for the assessment and management of various populations of patients, medical and/or surgical, including diagnostic and therapeutic interventions, development of appropriate plans of care and ongoing evaluation. Does this position require Patient Care? Yes Essential Functions -Provides direct care, counseling, and teaching to a designated patient population in the ambulatory, inpatient, operative, and/or procedural setting -Performs complete histories and physical examinations -Orders, interprets, and evaluates appropriate laboratory and diagnostic tests -Develops appropriate plans of care and follow-up based on the outcomes of diagnostic, laboratory, and physical examination findings -Consistently provides high quality and timely documentation including admission and progress notes, procedure notes, operative notes and discharge summaries -Performs bedside procedures as are appropriate to the patient population -Orders medications and writes prescriptions according to organizational and regulatory policies and procedures Qualifications Education Master's Degree Nursing or Physician Assistance required Can this role accept experience in lieu of a degree? No Licenses and Credentials - Registered Nurse [RN - MA License] - Advanced Practice Registered Nurse [APRN] [MA License] or - Physician Assistant [MA License] Experience experience as a Nurse Practitioner or Physician Assistant 0-1 year preferred Knowledge, Skills and Abilities - Skilled in taking medical histories to assess medical condition and interpret findings. - Ability to maintain quality control standards. - Ability to react calmly and effectively in emergency situations. - Ability to interpret, adapt and apply guidelines and procedures. - Ability to communicate clearly and establish/maintain effective working relationships with patients, medical staff and the public. Additional Job Details (if applicable) Remote Type Onsite Work Location 55 Fruit Street Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $126,838.40 - $173,867.20/Annual Grade 7 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: 1200 The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
Mass General Brigham

Certified Medical Assistant-Procedural Clinics

Site: Martha's Vineyard Hospital, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary Summary The primary purpose of your job is to assist with the delivery of patient care in accordance with current applicable Federal, State and Local standards, guidelines, regulations and established procedures as may be directed by the Administrator, to assure the highest degree of quality care and safety be maintained. Does this position require Patient Care? Yes Essential Functions: -Plans appropriately for patient care: a) Anticipates needs of patient visits to optimize provider time. If applicable, ensure that necessary paperwork has been completed, and results are received prior to visit with provider. b) Completes patient forms as necessary for department (included but not limited to worker's compensation forms, school/college exam forms, contract, Medicare questionnaires etc.). c) Manage incoming documents. d) Fax and/or scan documents per office protocols. -Performs patient intake functions as follows: a) Verify patients using two patient identifiers. b) Proactively monitor provider schedules to ensure that patients are seen in a timely and efficient manner. Keep patients and front desk staff alerted to delays. c) Obtains necessary vital signs per department standard operating procedure (SOP). d) Record visit intake information clearly and accurately per department SOP. e) Review preventative health needs if applicable to department. Place orders as needed depending on department workflow and SOP. f) Review and update medication list, allergies, histories, smoking status, and social determinants of health as applicable to department. g) Demonstrate proficiency in EHR, consistently and accurately documenting information in correct fields. h) Prioritize delegated tasks based on patient care needs and office activities. -Effectively communicate with patients/family members in a manner that is consistent with MVH service expectations whether verbally or written in any form. a) Inform patients of test results and/or relay recommendations based on the specific direction/instruction of the physician, provider, RN or LPN. b) Thoroughly document all patient telephone conversations in real time and accurately relay patient questions/ request to the provider. c) Participate in team-based care and patient education initiatives to support the health and wellness of patients. -Prepare and assist with office procedures as applicable to department. a) Per department SOP, assist providers with office-based procedures and prepare supplies and patient for the care they will be receiving. Label and package specimens resulting from office-based procedures and store in the appropriate manner until transported to lab. b) Clean and sterilize exam room and instruments using proper precaution per office protocol. -Provide individualized, age-specific care to patients under the specific orders of physician or provider. a) If applicable to department, properly administer and document immunizations ordered by providers. Ensure that all appropriate documents, vaccine information sheets, etc. are provided to patients/guardians. b) If applicable to department, ensure the integrity of vaccines as per regulatory guidelines and applicable policies and procedures prior to administering. Comply with all applicable inventory and reporting requirements. Review all expiration dates prior to administration. c) If applicable to department, demonstrate understanding of appropriate immunization schedules for patient population. d) Perform other related clinical duties under the specific order of a provider, including but not limited to EKG's, vision exams, hearing exams, pulse oximetry, ear lavage, based on specific department protocols. e) Maintain all safety and compliance logs as indicated and required by office protocol and regulatory requirements. f) Recognize limitations and seek advice and direction from the physician, provider, supervisor, or other appropriate clinical staff member when needed. -Supports the general overall functioning of the office. a) Accept assignments for patient care within the scope of job and current standards of practice. b) Perform administrative functions, including but not limited to scheduling appointments, confirming scheduled visits, managing scheduling work queues, managing in baskets messages, and scanning documents, as needed based on overall department staffing levels. c) If applicable to department, place orders for appointments per the instructions of the physician or provider, paying close attention to scheduling guidelines. d) Process prescription refills appropriate per office protocol. e) Stock patient rooms per department standards, keeping supply rooms organized and in compliance with regulatory standards. Notify Practice Manger or follow department workflow when supplies are below par level. f) Attend department huddles and meetings. Communicate relevant information to team members as needed. Qualifications Hours V ariable Start Times for Day Shift Based in Procedural Clinic Education High School Diploma or Equivalent required Can this role accept experience in lieu of a degree? No Licenses and Credentials Certified Medical Assistant - Data Conversion - Various Issuers required Basic Life Support [BLS] - Generic - HR Only required Experience Medical Assistant experience in an ambulatory setting 0-1 year preferred and A minimum of 6 months employment in an ambulatory physician practice setting in the last 3 years 0-1 year preferred Knowledge, Skills and Abilities - Must possess the ability to make independent decisions when circumstances warrant such action in a timely fashion. - Must possess the ability to deal tactfully with staff, patients, family members, visitors, government agencies/personnel and the general public. - Must possess the willingness to work harmoniously with professional and non-professional personnel and the general public. - Must be able to read, write legibly, speak clearly, and understand the English language. Additional Job Details (if applicable) Remote Type Onsite Work Location One Hospital Road Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $23.99 - $49.54/Hourly Grade SM1208 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: 1550 Martha's Vineyard Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
Mass General Brigham

NP or PA - Cardiology Inpatient Consult - MGH

Site: The General Hospital Corporation Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary This is a full-time position with a schedule of four 10-hour shifts, with some weekend and holiday responsibilities. The ideal candidate will have at least 2 years of cardiology APP experience. Summary The APP is a licensed provider. The APP is responsible for the assessment and management of various populations of patients, medical and/or surgical, including diagnostic and therapeutic interventions, development of appropriate plans of care and ongoing evaluation. Does this position require Patient Care? Yes Essential Functions -Provides direct care, counseling, and teaching to a designated patient population in the ambulatory, inpatient, operative, and/or procedural setting. -Performs complete histories and physical examinations. -Orders, interprets, and evaluates appropriate laboratory and diagnostic tests. -Develops appropriate plans of care and follow-up based on the outcomes of diagnostic, laboratory, and physical examination findings. -Orders medications and writes prescriptions according to organizational and regulatory policies and procedures. -Consistently provides high quality and timely documentation including admission and progress notes, procedure notes, operative notes and discharge summaries. -Performs bedside procedures as are appropriate to the patient population. -This role is a Cardiology consultant role, responsible for seeing urgent and non urgent consult requests throughout the hospital - The APP will work alongside a Cardiology Attending to assess the patient, determine the diagnostics required and to interpret the results, then communicate the plan of care effectively with the primary team - This role includes weekday/weekend responsibilities with occasional holiday coverage Qualifications Education Master's Degree required Can this role accept experience in lieu of a degree? No Licenses and Credentials Physician Assistant [State License] - Generic - HR Only required Nurse Practitioner Certification Experience Experience preferred Knowledge, Skills and Abilities - Skilled in taking medical histories to assess medical condition and interpret findings. - Ability to maintain quality control standards. - Ability to react calmly and effectively in emergency situations. - Ability to interpret, adapt and apply guidelines and procedures. - Ability to communicate clearly and establish/maintain effective working relationships with patients, medical staff and the public. Shifts This role includes weekday/weekend responsibilities with occasional holiday coverage. Day shift only, no overnights. Weekly hours would be four ten hour shifts Additional Job Details (if applicable) Remote Type Onsite Work Location 90 Blossom Street Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $135,720 - $173,867.20/Annual Grade 7 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: 1200 The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
Mass General Brigham

Medical Assistant II

Site: The Brigham and Women's Hospital, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary The role supports healthcare teams by assisting with both clinical and non-clinical patient services under the direction of healthcare providers. Key responsibilities include taking vital signs, documenting patient information, scheduling appointments, and managing patient flow. This role involves direct interaction with patients to ensure their comfort and address concerns, as well as collaboration with physicians, nurse practitioners, and nursing staff to facilitate efficient care. Does this position require Patient Care? Yes Essential Functions -Assists junior Medical Assistants with day-to-day questions and responsibilities and helps facilitate their learning by participating in onboarding training. -Show patients to examination rooms, prepare necessary equipment for healthcare providers, and interview patients to obtain medical information, measure their vital signs, weight, and height, and record information in the patient's medical record. -Explain treatment procedures, medications, diets, and physician instructions to patients, ordering and organizing educational materials to reinforce patient education. -Perform general office duties, such as answering phones, taking dictation, and completing insurance forms, while acting as a liaison with other departments and advocating for patients with a positive customer service approach. -Collect blood, tissue, or other laboratory specimens, log them, and prepare them for testing; perform phlebotomy if competence is demonstrated. -Maintains inventory of immunizations and check expiration dates. -Provides immunizations (as applicable) which requires certification or 3 years of experience administering a vaccine and supervision of a provider. -Responsible for improving appropriate departmental quality initiatives, such as two patient identifiers and hand hygiene. Qualifications Education High School Diploma or Equivalent required or Associate's Degree Medical Assisting preferred Can this role accept experience in lieu of a degree? No Licenses and Credentials Basic Life Support [BLS Certification] - Data Conversion - Various Issuers preferred Certified Medical Assistant [National Certification] - Data Conversion - Various Issuers preferred Experience Direct MA experience or medical field work 1-2 years required Knowledge, Skills and Abilities - Strong interpersonal and communication skills are essential for success in this position. - Ability to prioritize tasks in complex and busy environments. - Accuracy and attention to detail. - Comply with all local, state, and federal privacy and confidentiality rules and regulations. - Ability to take vital signs and manual blood pressure, as well as collect blood samples and other specimens. - Comprehensive knowledge of medical terminology, procedures, and protocols. - Proficiency in electronic health record (EHR) systems and medical office software. - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems. - Managing one's own time and the time of others. Additional Job Details (if applicable) Physical Requirements Standing Frequently (34-66%) Walking Frequently (34-66%) Sitting Occasionally (3-33%) Lifting Frequently (34-66%) 35lbs+ (w/assisted device) Carrying Frequently (34-66%) 20lbs - 35lbs Pushing Occasionally (3-33%) Pulling Occasionally (3-33%) Climbing Rarely (Less than 2%) Balancing Frequently (34-66%) Stooping Occasionally (3-33%) Kneeling Occasionally (3-33%) Crouching Occasionally (3-33%) Crawling Rarely (Less than 2%) Reaching Frequently (34-66%) Gross Manipulation (Handling) Frequently (34-66%) Fine Manipulation (Fingering) Frequently (34-66%) Feeling Constantly (67-100%) Foot Use Rarely (Less than 2%) Vision - Far Constantly (67-100%) Vision - Near Constantly (67-100%) Talking Constantly (67-100%) Hearing Constantly (67-100%) Remote Type Onsite Work Location 100 Brigham Way Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $22.75 - $24.94/Hourly Grade 3 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: 2200 The Brigham and Women's Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
Mass General Brigham

Medical Assistant II- 24 hours, Cancer Center Danvers

$22.75 / hour
Site: The General Hospital Corporation Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary The role supports healthcare teams by assisting with both clinical and non-clinical patient services under the direction of healthcare providers. Key responsibilities include taking vital signs, documenting patient information, scheduling appointments, and managing patient flow. This role involves direct interaction with patients to ensure their comfort and address concerns, as well as collaboration with physicians, nurse practitioners, and nursing staff to facilitate efficient care. Essential Functions: Assists junior Medical Assistants with day-to-day questions and responsibilities and helps facilitate their learning by participating in onboarding training. Show patients to examination rooms, prepare necessary equipment for healthcare providers, and interview patients to obtain medical information, measure their vital signs, weight, and height, and record information in the patient's medical record. Explain treatment procedures, medications, diets, and physician instructions to patients, ordering and organizing educational materials to reinforce patient education. Perform general office duties, such as answering phones, taking dictation, and completing insurance forms, while acting as a liaison with other departments and advocating for patients with a positive customer service approach. Collect blood, tissue, or other laboratory specimens, log them, and prepare them for testing; perform phlebotomy if competence is demonstrated. Maintains inventory of immunizations and check expiration dates. Provides immunizations (as applicable) which requires certification or 3 years of experience administering a vaccine and supervision of a provider. Responsible for improving appropriate departmental quality initiatives, such as two patient identifiers and hand hygiene. Qualifications Schedule: Mon, Tues, Thurs- (8 hours, day shift) Education High School Diploma or Equivalent required or Associate's Degree Medical Assisting preferred Can this role accept experience in lieu of a degree? No Licenses and Credentials Basic Life Support preferred Certified Medical Assistant [National Certification] preferred Experience Direct MA experience or medical field work 1-2 years required Knowledge, Skills and Abilities - Strong interpersonal and communication skills are essential for success in this position. - Ability to prioritize tasks in complex and busy environments. - Accuracy and attention to detail. - Comply with all local, state, and federal privacy and confidentiality rules and regulations. - Ability to take vital signs and manual blood pressure, as well as collect blood samples and other specimens. - Comprehensive knowledge of medical terminology, procedures, and protocols. - Proficiency in electronic health record (EHR) systems and medical office software. - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems. - Managing one's own time and the time of others. Additional Job Details (if applicable) Remote Type Onsite Work Location 102 Endicott Street Scheduled Weekly Hours 24 Employee Type Regular Work Shift Day (United States of America) Pay Range $22.75 - / Grade 3 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: 1200 The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
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