Thank you for your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center! As one of the largest community health centers in the country, NeighborHealth is proud to serve the greater Boston area with a strong commitment to the health and well-being of our patients and communities. Whether you're a nurse or physician providing direct care, a manager leading dedicated teams, or part of the essential support staff who keep our operations running smoothly — every role at NeighborHealth is vital. Together, we’re advancing medicine and delivering the best care experience for our patients and community! Interested in this position? Apply online and create a personal candidate account! Current Employees of NeighborHealth - Please use our internal careers portal to apply for positions. To learn more about working at NeighborHealth and our benefits, please visit out our Careers Page . Time Type: Full time Department: Emergency Department All Locations: 10 Gove Street – Taylor Building Position Summary: The Registered Nurse assumes a leadership role in the Emergency Department. This includes triaging patients to the appropriate level in a timely fashion, providing nursing care to patients of all ages, directing the general patient flow through the department, and taking appropriate steps in following up lab and x-ray results. The nurse is responsible for timely and accurate documentation of his/her nursing care in accordance with policy and procedures. The nurse is also responsible for collaboration with other members in a multi-disciplinary team. Essential Duties & Responsibilities: Assess the health status of individuals and detect changes in order to take necessary actions. Documents all care information concisely, accurately, and completely in a timely manner. Documentation to also include (pain assessment/re-assessment, medication administration, and patient ED course). Triages patients and assigns accurate acuity based on standards of care and department policy. Assumes responsibility for direct patient care and prepares patients for exams. Safely and effectively administers medications, tests, and treatments as ordered. Reports adverse reactions to medications and/or treatments in accordance with department policy. Takes a proactive role assisting with patient discharge, hospital transfers, and arranging outpatient testing. Initiates patient education plan, as prescribed by physician. Teaches and educates patients and caregivers on how to manage illnesses, injuries, and home care needs. Recognizes the unique safety needs of elderly and pediatric patients, ensuring they receive assistance as needed. Follows established departmental policies and procedures for environmental safety and infection control. Qualifications and Requirements: Graduation from an accredited nursing program is required. Bachelor of Science in Nursing strongly preferred. MA RN License required. Current ACLS and PALS Certification required. Minimum of one year RN critical care experience or three years of experience in Med/Surg or Emergency. 36 hours per week/7pm - 7 am EEO & Accommodation Statement: NeighborHealth is an equal employment/affirmative action employer. We ensure equal employment opportunities for all, without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity and/or expression or any other non-job-related characteristic. If you need accommodation for any part of the application process because of a medical condition or disability, please send an e-mail to HRrecruit@NeighborHealth.com or call 617-568-4480 to let us know the nature of your request Federal Trade Commission Statement: According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website. We do not ask or require downloads of any applications, or “apps.” Job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment. E-Verify Program Participation Statement: NeighborHealth participates in the Electronic Employment Verification Program, E-Verify. As an E-Verify employer, all prospective employees must complete a background check before beginning employment.
Thank you for your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center! As one of the largest community health centers in the country, NeighborHealth is proud to serve the greater Boston area with a strong commitment to the health and well-being of our patients and communities. Whether you're a nurse or physician providing direct care, a manager leading dedicated teams, or part of the essential support staff who keep our operations running smoothly — every role at NeighborHealth is vital. Together, we’re advancing medicine and delivering the best care experience for our patients and community! Interested in this position? Apply online and create a personal candidate account! Current Employees of NeighborHealth - Please use our internal careers portal to apply for positions. To learn more about working at NeighborHealth and our benefits, please visit out our Careers Page . Time Type: Full time Department: South End Washington Family Med All Locations: 1601 Washington Street, 400 Shawmut Avenue Position Summary: Working in close partnership with a provider(s), the medical assistant assists and directs care of patients in a practice. Their primary function is to manage efficient patient flow and to be available to assist providers as needed. The Medical Assistant is responsible for various non-skilled nursing tasks, for the maintenance and control of non-pharmaceutical supplies and equipment, and for assigned support activities. The Medical Assistant assumes a range of patient care responsibilities dealing with the physical and emotional aspects of assigned patients ages 0 months to greater than 100 years. Prepares for assigned clinics and ensures all test results and instruments are available per department protocol. Be available to assist with their assigned providers. Communicates with them throughout the session. Essential Duties and Responsibilities: Vital signs. Pulse oximetry. Use of 02 equipment. Obtaining EKG’s. Laboratory studies such as glucometer, urine dip stick urinalysis and others as requested. Cleans and wraps instruments for sterilization. Follows procedure for operation of autoclave and properly documents each load. Qualifications and requirements: HS Diploma/GED and a graduate of a Certified Medical Assistant program. One year of Medical Assisting experience strongly preferred. One year of Customer Service experience. Excellent oral, listening, and written communication skills. Computer literacy. Bilingual skills (English/Spanish) Compensation : starting at $22/hr up to $33/hr based on relevant experience EEO & Accommodation Statement: NeighborHealth is an equal employment/affirmative action employer. We ensure equal employment opportunities for all, without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity and/or expression or any other non-job-related characteristic. If you need accommodation for any part of the application process because of a medical condition or disability, please send an e-mail to HRrecruit@NeighborHealth.com or call 617-568-4480 to let us know the nature of your request Federal Trade Commission Statement: According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website. We do not ask or require downloads of any applications, or “apps.” Job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment. E-Verify Program Participation Statement: NeighborHealth participates in the Electronic Employment Verification Program, E-Verify. As an E-Verify employer, all prospective employees must complete a background check before beginning employment.
Thank you for your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center! As one of the largest community health centers in the country, NeighborHealth is proud to serve the greater Boston area with a strong commitment to the health and well-being of our patients and communities. Whether you're a nurse or physician providing direct care, a manager leading dedicated teams, or part of the essential support staff who keep our operations running smoothly — every role at NeighborHealth is vital. Together, we’re advancing medicine and delivering the best care experience for our patients and community! Interested in this position? Apply online and create a personal candidate account! Current Employees of NeighborHealth - Please use our internal careers portal to apply for positions. To learn more about working at NeighborHealth and our benefits, please visit out our Careers Page . Time Type: Part time Department: South End Washington Family Med All Locations: 1601 Washington Street Position Summary: Working in close partnership with a provider(s), the medical assistant assists and directs care of patients in a practice. Their primary function is to manage efficient patient flow and to be available to assist providers as needed. The Medical Assistant is responsible for various non-skilled nursing tasks, for the maintenance and control of non-pharmaceutical supplies and equipment, and for assigned support activities. The Medical Assistant assumes a range of patient care responsibilities dealing with the physical and emotional aspects of assigned patients ages 0 months to greater than 100 years. Prepares for assigned clinics and ensures all test results and instruments are available per department protocol. Be available to assist with their assigned providers. Communicates with them throughout the session. Essential Duties and Responsibilities: Vital signs. Pulse oximetry. Use of 02 equipment. Obtaining EKG’s. Laboratory studies such as glucometer, urine dip stick urinalysis and others as requested. Cleans and wraps instruments for sterilization. Follows procedure for operation of autoclave and properly documents each load. Qualifications and requirements: HS Diploma/GED and a graduate of a Certified Medical Assistant program. One year of Medical Assisting experience strongly preferred. One year of Customer Service experience. Excellent oral, listening, and written communication skills. Computer literacy. Bilingual skills (English/Spanish) Compensation : starting at $24.15/hr up to $36.50/hr based on relevant experience EEO & Accommodation Statement: NeighborHealth is an equal employment/affirmative action employer. We ensure equal employment opportunities for all, without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity and/or expression or any other non-job-related characteristic. If you need accommodation for any part of the application process because of a medical condition or disability, please send an e-mail to HRrecruit@NeighborHealth.com or call 617-568-4480 to let us know the nature of your request Federal Trade Commission Statement: According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website. We do not ask or require downloads of any applications, or “apps.” Job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment. E-Verify Program Participation Statement: NeighborHealth participates in the Electronic Employment Verification Program, E-Verify. As an E-Verify employer, all prospective employees must complete a background check before beginning employment.
Thank you for your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center! As one of the largest community health centers in the country, NeighborHealth is proud to serve the greater Boston area with a strong commitment to the health and well-being of our patients and communities. Whether you're a nurse or physician providing direct care, a manager leading dedicated teams, or part of the essential support staff who keep our operations running smoothly — every role at NeighborHealth is vital. Together, we’re advancing medicine and delivering the best care experience for our patients and community! Interested in this position? Apply online and create a personal candidate account! Current Employees of NeighborHealth - Please use our internal careers portal to apply for positions. To learn more about working at NeighborHealth and our benefits, please visit out our Careers Page . Time Type: Full time Department: PACE Center All Locations: 10 Garofalo Street - Revere PACE Position Summary: The Primary Nurse - RN is responsible for the general oversight, assessment, planning, and construction of the nursing care delivered to the participant. The primary nurse may delegate some direct care, data collection, and nursing assessment responsibilities to other nurses and nursing assistants on the team but retains responsibility for ensuring that interventions are carried out in accordance with the participant’s care plan and the orders of the participant’s medical providers. The RN is responsible for the delivery and documentation of quality patient care in accordance with departmental policies and procedures, and in collaboration with other members of the Interdisciplinary Team. ESP RNs may provide care in the PACE Day Health Center or in participant’s homes. Assess health status and symptoms of ESP participants and record the related health data in the participant’s electronic medical record a.) Collect health/symptom data from the participant and/or caregivers b.) Navigates the medical record Analyze and interpret recorded data, and make informed judgments as to the specific elements of nursing care mandated by a particular situation: a.) Correlate new data and symptoms with the existing medical records. b.) Determines indication for the appropriate response level utilizing consultation from the other team members within established guidelines. Plan and implement nursing intervention, including all appropriate elements of nurse care and prescribed medical or other therapeutic regimens mandated by an acute or chronic condition, other relevant conditions (such as care giver status, health wishes, etc) scientific principles, recent advancements and current knowledge in the field: a.) Review documentation to assure consistence with current planned regime. b.) Communicate with the patient’s provider and other relevant members of the IDT c.) Educate the patient or HCP on test results and other findings, proposed changes to care plan, new treatment plans and/or other relevant health care information including the use of newly prescribed medications and/or changes in the current medication regime. Dispense medication by mouth, nebulizer, IM, IV, and SC as ordered by an MD/NP/PA/DO or per protocol. Provide and coordinate health teaching required by individuals, families and groups to maintain the optimal possible level of health: a.) Educate on health maintenance, current health status, and changes in health status. Evaluate outcomes of nursing interventions, and initiate change when appropriate: a.) Assess the reassess patients as needed. b.) Determine the need for and schedule nurse visits for ongoing nursing management. c.) During data collection and patient interviews, review the current plan of care to determine appropriateness and areas of weakness. Communicate status of plan of care with other members of the health care team. Collaborate, communicate and cooperate as appropriate with other IDT members to ensure quality and continuity of care: a.) Report to the other team members through documentation in the medical record a comprehensive integration of newly acquired information with the patient’s history and related changes in the nurse’s plan of care. b.) Report to other team members through morning meeting, primary care conference, and other ESP vehicles for communication about the needs of ESP participants Serve as a patient advocate, within the limits of the law: a.) Integrate the vital patient advocacy function into the nursing role in a continuous effort to encourage patient self-determination to the fullest degree possible through patient and family education and facilitation of a process whereby participants are encouraged to give voice to the concerns, questions, and preferences they may have regarding their care. b.) Utilize the information gathered in the role of advocate to inform other providers caring for the patient of special needs and concerns and ensure the appropriate systemic changes and care of plan modifications to the degree possible based on specific patient need. Knowledge, Skills, and Abilities Required EDUCATION: Baccalaureate degree in nursing preferred Current Massachusetts license in nursing Current BLS certification required EXPERIENCE: Minimum of 2 years experience in ambulatory, home health, hospital or sub-acute setting preferred, equivalent training or related experience considered. A minimum of one year experience working with a frail or elderly population. Prior experience in interdisciplinary team setting a plus. SKILLS/ABILITIES: Basic physical assessment and triage skills. Ability to communicate assessment and triage findings efficiently, effectively and accurately in verbal and written formats. Ability to communicate effectively with professional and non-professional staff, outside providers, participants and families in person and by phone. Bilingual a plus. Excellent customer service skills. Flexibility, initiative, creativity and excellent organizational skills. Basic computer skills including experience with word processing and email. Must be able to efficiently and effectively navigate windows-based programs and NeighborHealth's EMR. Pay Range: starting at $40/hr up to $60/hr based on relevant experience EEO & Accommodation Statement: NeighborHealth is an equal employment/affirmative action employer. We ensure equal employment opportunities for all, without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity and/or expression or any other non-job-related characteristic. If you need accommodation for any part of the application process because of a medical condition or disability, please send an e-mail to HRrecruit@NeighborHealth.com or call 617-568-4480 to let us know the nature of your request Federal Trade Commission Statement: According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website. We do not ask or require downloads of any applications, or “apps.” Job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment. E-Verify Program Participation Statement: NeighborHealth participates in the Electronic Employment Verification Program, E-Verify. As an E-Verify employer, all prospective employees must complete a background check before beginning employment.
Thank you for your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center! As one of the largest community health centers in the country, NeighborHealth is proud to serve the greater Boston area with a strong commitment to the health and well-being of our patients and communities. Whether you're a nurse or physician providing direct care, a manager leading dedicated teams, or part of the essential support staff who keep our operations running smoothly — every role at NeighborHealth is vital. Together, we’re advancing medicine and delivering the best care experience for our patients and community! Interested in this position? Apply online and create a personal candidate account! Current Employees of NeighborHealth - Please use our internal careers portal to apply for positions. To learn more about working at NeighborHealth and our benefits, please visit out our Careers Page . Time Type: Full time Department: Behavioral Health Urgent Care All Locations: 10 Gove Street – Taylor Building, 1601 Washington Street, 20 Maverick Square – Cradock Building Position Summary: In general, all registered nurses are prepared by training and experience to hold ultimate responsibility for direct and indirect nursing care, including providing nursing care, health maintenance, teaching, counseling, planning and restoration for optimal functioning and comfort. The scope of practice for the BH Psychiatric Registered Nurse is focused on the indirect assistance of patients and the psychiatric provider team in the management of critically important communication with respect to coordination of the psychiatric care of patients. In the role, direct care of patients includes psychoeducation and teaching, counseling, especially with respect to medication management, and triage with respect to symptom and crisis management. Excellence in nursing practice also includes clinical skills and capabilities beyond baseline competence. These include the ability to conduct a comprehensive assessment that incorporates an advanced and sophisticated integration of clinical information, and the ability to translate that assessment into a superior plan of care for the patient/family/care team. The BH Psychiatric Registered Nurse is expected to possess and demonstrate competence in these more advanced clinical skills. This position is primarily focused on in-basket and care coordination work—triaging messages, managing refills, responding to patient concerns, and supporting psychiatric providers embedded in both standalone psychiatry departments at the South End site and in primary care-integrated settings in East Boston. This position may involve direct patient visits and requires strong clinical judgment, excellent communication skills, and the ability to work efficiently within an EHR system (Epic). In addition, excellence in this position includes global skills and capabilities beyond baseline competence. These include demonstrating a comprehensive understanding of each BH departmental service line, demonstrated interest in long term growth goals, showing initiative, using critical thinking to problem solve independently, exhibiting leadership qualities, and effectively engaging with the multidisciplinary clinical team in the BHUCS, the Satellite Emergency Facility (SEF), the other clinical departments at EBNHC and affiliated sites, and NSMH Essential Duties and Responsibilities General Practice Competencies Assess the health status of individuals and accurately record the related health data: Navigate the medical record Collect data on medical and behavioral health/symptoms from a patient Analyze and interpret recorded data, and make informed judgments as to the specific elements of nursing care mandated by a particular situation: Correlate new data and symptoms with the existing medical records Determine indication for the appropriate response level from the other team members within established guidelines Plan and implement nursing intervention, including all appropriate elements of nurse care, prescribed medical or other therapeutic regimens mandated by the particular situation, scientific principles, recent advancements and current knowledge in the field: Review documentation to assure consistence with current planned regimen Communicate with the multidisciplinary team and educate the patient on test results, new care plans and/or other relevant health care information including the use of newly prescribed medications and psychotherapies and/or changes in the current regimen Dispense medication by mouth, nebulizer, IM, IV, and SC as ordered by an MD/NP/PA/DO or per protocol Provide and coordinate health teaching required by individuals and families to maintain the optimal possible level of health: Educate on health maintenance, current health status, and changes in health status Evaluate outcomes of nursing interventions, and initiate change when appropriate: Assess and reassess patients as needed During data collection and patient interviews, review the current plan of care to determine appropriateness and areas of weakness Communicate status of plan of care with other members of the health care team Collaborate, communicate and cooperate as appropriate with other health care providers to ensure quality and continuity of care: Report to the other team members through documentation in the medical record a comprehensive integration of newly acquired information with the patient’s history and related changes in the nurse’s plan of care Report to other caregivers, through the medical record or verbally as needed, the patient’s physical and behavioral health status. Incorporate information from other caregivers into the patient’s care plan as appropriate Serve as a patient advocate, within the limits of the law: Integrate the vital patient advocacy function into the nursing role in a continuous effort to encourage patient self-determination to the fullest degree possible through patient and family education and facilitation of a process whereby patients are encouraged to give voice to the concerns, questions, and preferences they may have regarding their care. Utilize the information gathered in the role of patient advocate to inform other providers caring for the patient of special needs and concerns and ensure the appropriate systemic changes and care of plan modifications to the degree possible based on specific patient need. Knowledge, Skills, and Abilities Required Education Graduation from an accredited nursing program required. BSN preferred. Experience Minimum of two years of relevant nursing experience, in community health behavioral health, emergency and/or ambulatory care setting, psychiatric facility. Previous experience in telehealth, patient portal messaging and care coordination. Familiarity with trauma informed care, the administration of long acting injectables and de-escalation techniques, a plus. Skills/Abilities Current Massachusetts RN licensure ACLS, BLS, and PALS certification required Psychiatric Mental Health Board Certification preferred Strong ability to communicate effectively both in writing and verbally Bilingual (Spanish) preferred Strong understanding of psychiatric conditions, medications and symptom management Proficient in EHR systems management (Epic experience strongly preferred) Strong ability to multitask and work in a fast-paced, high volume, hybrid (in person and telehealth care) environment Schedule and Pay: Monday - Friday; 8:00am - 5:00pm Starting Pay at $44.00 and up to $64.00 hourly based on experience Monitors and triages psychiatric provider in-basket messages (patient calls, MyChart, refill requests, lab follow ups, etc.). Following triage, prioritizes urgent concerns, escalates safety issues, and communicates critical information to providers as needed. Reviews and processes medication refill requests per established protocols. Provides telephone or portal-based patient education and support regarding medications, side effects, and treatment adherence. Documents all patient interactions accurately and promptly in the EHR. Coordinates care with pharmacy, primary care, and behavioral health teams. Assists with care coordination, referrals, prior authorizations. Participate in team huddles, care coordination, and quality improvement efforts. Maintains awareness of psychiatric medications and basic psychopharmacology. Demonstrates the ability to work independently, apply solid time management skills and to also work collaboratively as part of a multidisciplinary care team. Recognizes the unique safety needs of elderly, pediatric, and severely ill psychiatric patients ensuring they receive assistance as needed. Follows established departmental policies and procedures for environmental safety and infection control. Actively participates in EBNHC programs and committees. Responsible for own continued professional growth and development. Participates in required departmental activities and meetings. Exhibits flexibility to adapt to changes in department needs, scheduling and job content. Performs other duties as assigned. Interacts with patients in a professional and respectful manner, which reflects the needs and concerns of the individual. Maintains a positive attitude. Uses communication devices appropriately. Promotes a sense of teamwork through demonstration of self-direction and self-motivation. Solves problems independently or knows when to seek consultation. Provides leadership to other support staff on the practice team. Works cooperatively and respectfully with others at all levels of the organization. Displays outstanding customer service skills when interacting with all EBNHC customers according to the ACE model. Responsible for the recognition and management, with the care team, of administering Section 12, Risk of Suicide, and Restraints. Will be fully trained to identify these risks and implement mitigation strategies to maintain patient safety per policies. EEO & Accommodation Statement: NeighborHealth is an equal employment/affirmative action employer. We ensure equal employment opportunities for all, without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity and/or expression or any other non-job-related characteristic. If you need accommodation for any part of the application process because of a medical condition or disability, please send an e-mail to HRrecruit@NeighborHealth.com or call 617-568-4480 to let us know the nature of your request Federal Trade Commission Statement: According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website. We do not ask or require downloads of any applications, or “apps.” Job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment. E-Verify Program Participation Statement: NeighborHealth participates in the Electronic Employment Verification Program, E-Verify. As an E-Verify employer, all prospective employees must complete a background check before beginning employment.
