Palo Alto Mind Body is an innovative and compassionate mental wellness practice serving the San Francisco Bay Area. Our team believes that mental and physical health are strongly intertwined, and our patients will realize their highest level of wellness when they achieve both. Patient care is our top priority, and we go above and beyond to make sure we provide the highest quality care and service. We are looking for high-energy, talented individuals to join our robost team. The ideal candidate for this position is someone who has experience working as a medical assistant or is working towards a higher-level medical career, presents professionally and compassionately at all times, has excellent communication and computer skills, and a tremendous attention to detail; an energetic individual who is dedicated, friendly, organized, reliable, able to multitask, and customer-service oriented. This individual is an important part of our clinical team and will be responsible for a wide range of duties aimed at providing an amazing patient experience at Palo Alto Mind Body. For more information on Palo Alto Mind Body, please visit www.paloaltomindbody.com Key responsibilities include: Be an integral part of an amazing patient experience Checking patients in and out of the clinic Helping manage intake and other medical forms Rooming patients (must be able to push patients in a wheelchair when necessary) Use clinical skills to check vitals, testing, and assist in medical procedures Assist in the inventory management of clinical supplies Prepare rooms between patients 1+ years of experience or equivalent education / training An undergraduate degree or some college (preferred) A medical assistant certificate (preferred) Comfortable in the use our technology suite: Chromebooks, G-suite, secure messaging, EHR / EMR Systems, etc. A positive, can-do, caring, and empathic demeanor at all times Must demonstrate professional and compassionate communications at all times Knowledge of HIPAA policies and best practices. Must be 100% committed to COVID safety protocols (we do not treat COVID patients; we have strict policies aimed at COVID prevention). Must provide proof of COVID vaccination prior to starting employment. Low-pressure, integrative-care, supportive, collaborative environment 100% outpatient patient base Full time, in-person position Primary hours at the clinic are 10:00am – 7:00pm M-F; actual shift/work schedules may vary based on patient scheduling Happy and fun coworkers
