Nurse Manager Administrative Support Supervisor

NYU Langone Health Patchogue, NY 11772, US

$1 - $1,000,000 / year

NYU Langone Hospital—Suffolk is a 306-bed medical center, providing care to residents of eastern Long Island. The hospital facility is home to the Knapp Cardiac Care Center—an advanced heart disease diagnostic and treatment facility—as well as a modern ambulatory surgical pavilion with specialized services including women's imaging, a sleep laboratory, and bariatric surgery. Our Provisional Level 2 Trauma Center delivers comprehensive and specialized care for patients with traumatic injuries. The Stroke Center at NYU Langone Hospital—Suffolk is designated by the New York State Department of Health as a Primary Stroke Center, with expert neurologists available to provide treatment 24 hours a day, 7 days a week. Additionally, NYU Langone Hospital—Suffolk has multiple outpatient sites, including an outpatient wound care center, a hemodialysis center, and various primary care and specialty offices.

For more information, go to NYU Langone Hospital—Suffolk, and interact with us on LinkedIn, Glassdoor, Indeed, Facebook, Twitter, YouTube and Instagram.

Position Summary:
We have an exciting opportunity to join our team as a Nurse Manager Administrative Support Supervisor - NSG-Scheduling - Full-Time

In this role, the successful candidate reporting directly to the Manager of Nursing Operations & Logistics, responsible for supervising clerical support staff, providing administrative support to the Nurse Manager and coordinating a variety of projects. Works with internal and external parties to provide administrative support to meet objectives that are necessary to initiate and track projects, ensure timekeeping for employees is up to date and accurate.

Job Responsibilities:

Manages, initiates, monitors and as needed troubleshoots HR/Payroll transactions in appropriate systems (Kronos, MSS, etc.). Assists management with creation of new positions, including writing draft job description, running and analyzing reports and presents findings/trends on various position/personnel issues from MSS.
Manages complex time reporting, including preparing master time report for leadership approval. Researches any discrepancies and resolves pay and time-entry issues before presenting for approval. Reviews and monitors all changes for accuracy. Ensures accuracy of payroll data including data related to new hires, terminations, transfers and rate changes. Researches and resolves questions from staff related to the processing of payroll information such as accruals, overtime and issues related to payroll. Acts as units designee for participation in payroll/timekeeping administration and policy committees.
Compiles and prepares reports based on information readily available, extracts information pertinent to applicable units, verifies information, determines report format and summarize findings independently. Research problems, issues and concerns and responds to requests for information related to data.
Prepares a variety of original communications, reports, charts, and written documents for leadership that details findings which may be highly sensitive and confidential in nature.
Acts as the unit project manager, including planning and creating timelines, identifying milestones and documenting project progress. Compiles and organizes data and notes. Manages project plan independently with the authority to hold project participants accountable for project deliverables, and identifying and taking action to eliminate risk. Apprises leadership of project status timely.
Provides administrative and project support, develops unit related policies, procedures, and systems which ensures productive and efficient administrative operations, and improvement of the unit's workflow. Maintains a portfolio of projects and exercises judgment to assist in the planning, preparation, organization, analyzing, coordination, and delivery of projects and department specific programs and initiatives. Works with internal and external parties to organize the various components.
Manages administrative compliance activities for the unit. Maintains and audits all regulatory documents and files to ensure they meet compliance standards. Organizes the information efficiently and logically for easy retrieval, and ensures regulatory audit readiness at all times. Develops tracking system to ensure updated documents are provided and stored timely and properly. Follows up with individuals/departments to obtain necessary documents. Exhibits an in-depth knowledge of the regulatory requirements of the units and how it pertains to compliance.
Develops efficient tracking system that ensures adherence to regular and ongoing compliance, education and training requirements of the unit. Creates and maintains master educational roster, tracks enrollment, attendance and sends reminders to staff to ensure compliance. Ensures corrective action is taken for non-compliant staff as needed. Manages employee enrollment/rescheduling of classes etc. in iDevelop. Researches and suggests new learning opportunities to enhance the performance.
Collaborates with various departments including but not limited to clinical engineering and logistics to obtain quotes from vendor. Exercise judgment as it relates to fiscal responsibilities, reviewing provided quotes before presenting to leadership for consideration. Ensures quote is forwarded to the appropriate parties for approval, prepares, processes and tracks all purchases and supplies for the unit.
Assists with special projects as assigned.
Performs other duties as assigned.

Minimum Qualifications:
To qualify you must have a Bachelor's degree in public health, business administration, healthcare administration, communications, or related field.

At least 2 years of experience in administering office operations and project coordination required, preferably in a healthcare setting.

Supervisory experience required. Team-oriented, with excellent project management, organizational, and time-management skills.

Proficient in the use of MS Word, MS Excel, MS PowerPoint software; knowledge of internet applications. Must be creative, innovative, and detail-oriented and be able to apply the same level of effort into all assignments, regardless of scope.

Ability to multitask, and to work successfully under pressure in a fast-paced environment; should be able to handle changing priorities quickly. Effective oral, written, communication, and customer service skills.

Ability to interpret and implement policies and procedures, and to effectively communicate this information to a diverse population, in a comprehensive manner. Exceptional problem-solving and planning skills in working with colleagues, leaders, and administrators. Ability to exercise excellent judgment, and to assume responsibility for decision, consequences, and results.

Self-motivated and results oriented.

Preferred Qualifications:
Master's degree. Experience working in large, complex organizations is a plus. Excellent interpersonal skills.

NYU Langone Hospital—Suffolk provides its staff with far more than just a place to work. Rather, we are an institution you can be proud of, an institution where you'll feel good about devoting your time and your talents.

NYU Langone Hospital—Suffolk is an equal opportunity employer and committed to inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration. We require applications to be completed online.

View Know Your Rights: Workplace discrimination is illegal.

NYU Langone Hospital-Suffolk provides a salary range to comply with the New York state Law on Salary Transparency in Job Advertisements. The salary range for the role is $58,500.00 - $66,300.00 Annually. Actual salaries depend on a variety of factors, including experience, specialty, education, and hospital need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.

View the Pay Transparency Notice for further details.

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