CNA or LPN Senior Care Agency Management

Home care provider serving Northeast Georgia. Seeking a motivated, compassionate, and experienced CNA/LPN to join our team and serve as the cornerstone of our client and caregiver experience.
This is a relationship-first role. The right candidate will be someone who genuinely cares about the people they serve — and understands that building trust with clients, families, and caregivers is what drives everything else: quality of care, retention, and organic growth.
This role is right for you if: You understand the home care model - multi-tasking. You thrive in a field-based, people-centric environment. You have a track record of building genuine relationships in senior care. You can balance the needs of clients, families, and caregivers alike. You see growth opportunities naturally and aren't afraid to pursue them.

KEY RESPONSIBILITIES
Client Relationship Management:
Serve as a point of contact for clients and their families from intake through ongoing care and maintain communication
Develop individualized care plans in collaboration with the client and family based on in-home assessment and maintain the plan as needs change

Caregiver Relationship & Staffing:
Build strong, respectful relationships with caregivers — understanding their strengths, preferences, and availability
Coordinate and manage shift schedules, ensuring consistent coverage and appropriate client-caregiver matching

Organic Growth & Community Presence:
Identify opportunities to expand services needs within the existing client base as they evolve
Build and maintain relationships with referral sources: rehab facilities, physicians, discharge planners, senior living communities, and social workers throughout Hall County and NE Georgia
Represent the agency at community & marketing events and senior center programs

Care Coordination & Quality:
Ensure care plans are followed and updated as client needs change
Collaborate with agency staff, family members, physicians, and other care team members as needed
Monitor for signs of client decline, safety risks, or hospitalization risk factors — escalating appropriately

QUALIFICATIONS
Required
CNA/LPN preferred
Minimum 2–3 years of experience in home care, assisted living, memory care, skilled nursing, or a comparable senior care setting
Strong interpersonal and communication skills — both verbal and written; comfortable with families, seniors, and clinical professionals, strong desire for teamwork
Demonstrated ability to manage relationships with multiple stakeholders simultaneously
Scheduling and organizational competence with the ability to handle shifting priorities calmly and effectively

Preferred / Differentiating
Existing referral network in Hall County or surrounding NE Georgia care communities
Prior experience in a client-facing role within healthcare or senior services

WHY JOIN US

▸  Mission-driven work:  We exist to keep seniors safe, comfortable, and connected in their own homes — your work will matter daily
▸  Growing territory:  NE GA is one of the fastest-growing area in Georgia — the market opportunity is substantial
▸  Autonomy:  You will manage your own schedule and territory with support, not micromanagement
▸  Team culture:  Small, collaborative team where your ideas, feedback, and expertise are valued
▸  Career upside:  As we grow, so does the opportunity — we promote from within and reward results