RN Manager/Supervisor Hospice Hospice Full-time
Torrance Memorial Medical Center

RN Clinical Manager- Hospice- FT Days

Torrance Memorial Medical Center Torrance, CA, US
$116,334.40 - $193,211.20 / year
This position is responsible for assigned patient care area with 24 hour accountability. The Manager, Hospice (Director) is responsible for ensuring effective delivery of evidenced-based practice of clinical patient care and compliance with administrative and clinical policies and procedures.

Core Competencies

  • Creates a culture of effective communication and promotes positive working relationships with internal and external customers.

  • Addresses personnel issues in order to promote a healthy work environment

  • Operationalizes the Shared Decision Making Model of nursing practice and integrates point of care staff into decision making.

  • Communicates policies, standards, institutional changes, safety information and clinical information integral to the position.

  • Utilizes follow up phone calls and field visits to communicate with patients and families to enhance the patient experience.

  • Communicates significant unit issues utilizing chain of command

  • Follows up on all patient and family service issues within 24 business hours

  • Delegates responsibilities appropriate to licensure, education, and experience of staff.

  • Conducts a minimum of ten staff meetings per year.

  • Reviews and follows up on incident reports and reports trends to staff.

  • Participates and facilitates/sponsor for unit based council when applicable.

  • Evaluates the quality and effectiveness of nursing practice, nursing services and healthcare delivery for assigned area and the integration of evidence based clinical services within their assigned unit.

  • Develops and monitors annual goals for improving customer satisfaction, quality, and cost containment and reports trends to staff

  • Clarifies organizational and unit goals for all employees

  • Adheres to current organizational Performance Improvement priorities

  • Selects and uses process, outcome, and structure audits appropriately.

  • Uses quality control findings in determining needed areas of staff education or coaching.

  • Assesses the unit organizational environment to identify and categorize errors that are occurring and proactively reworks the process that led to errors

  • Participates in multidisciplinary meetings/rounds to discuss and resolve patient care issues as needed.

  • Collaborates with the PI/Educator to ensures utilization of evidence-based practice to develop and implement standards that guide practice.

  • Plans and provides for cost effective use of resources and participates in budget preparation for assigned unit.

  • Manages the acquisition and utilization of clinical supplies and equipment.

  • Manages staffing, including nursing staff, clerical support staff and unit support services staff.

  • Uses the appraisal process to motivate employees and promote growth.

  • Provides frequent informal feedback on work performance and uses coaching techniques that promote employee growth in work performance.

  • Follows through with disciplinary actions and employee grievances.

  • Facilitates prompt conflict resolution among employees.

  • Provides opportunities for staff feedback and incorporates suggestions into operations improvement goals.

  • Demonstrates knowledge of budget.

  • Assumes accountability for quality and fiscal control of staffing.

  • Ensures payroll is submitted bi-weekly in accordance with the deadlines set by Payroll Office

  • Uses appropriate interview techniques to fill positions.

  • Facilitates and supports recruitment and retention activities.



Department Specific Competencies

  • Complies with all Medicare regulations governing Hospice.



Education

DegreeProgramBachelorsNursing

Experience


Additional InformationThree years management experience in a hospice or related health care organization with expert knowledge of Medicare Hospice regulations.

License / Certification Requirements

Registered Nurse LicenseDrivers license, auto insurance and reliable transportationCertification in area of specialty

Compensation Range

 $116,334.40 - $193,211.20 / Annually

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