Position Status:
Full timeShift:
Other (United States of America)Hours per week:
40Job Information
Exemption Status: Non-Exempt
A Brief Overview
The Navigator functions as a coordinator for patients through an episode of care requiring procedure or program interventions. The Navigator collaborates with psychiatrist, clinicians, social worker, and other health team members to provide high-quality care for Behavioral Health patients following established standards and practices. The Navigator guides patients through the health care system by assisting with access issues, developing relationships with service providers, and tracking interventions and outcomes.
Education Qualifications
Bachelor's of Science in Nursing (BSN) Preferred
Experience Qualifications
3 years Professional nursing or directly related experience in acute care or outpatient clinic setting Required
3 years Experience in Behavioral Health. Preferred
Skills and Abilities
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to read, analyzes, and interprets general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to effectively present information and respond to questions from physicians, patients, co-workers and the general public. (Required proficiency)
Professional nursing theory and practice to give and evaluate patient care: • Medical equipment and instruments to administer patient care • Common safety hazards and precautions to establish a safe work environment (Required proficiency)
Ability to define problems collects data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in the mathematical diagram form and deal with several abstracts and concrete variables. (Required proficiency)
Applying and modifying the principles, methods and techniques of professional nursing to provide on-going patient care. (Required proficiency)
Developing and maintaining department quality assurances. (Required proficiency)
Establishing and maintaining effective working relationships with patients, medical staff and the public. (Required proficiency)
Licenses and Certifications
Registered Nurse - KSBN Required
Basic Life Support - BLS Required within 90 days of hire.
Additional certification may be required for certain patient care settings or populations. The department director will provide specific information and the timeframe in which such certification must be attained at the time of hire/transfer into department.
What you will do
Initiates communication with patients to discuss procedures, processes, and resources.
Efficiently documents medical information using the appropriate forms and/or electronic applications. Utilizes EPIC to gather data as appropriate documenting all patient interactions. Maintains and reviews patient records. Tracks interventions and outcomes.
Guides patients through the health care system. Connects patients to community and social support services. Assists patient in selecting educational programs.
Evaluation of patients to determine that program specific criteria is met.
Triages and refers incoming telephone calls.
Oversees appointment scheduling. Maintains timely flow of patients.
Verify benefits and obtain authorizations. Contact insurance companies to conduct and complete benefit investigations.
Conducting initial patient intakes (collecting patient information, insurance information, referral source, brief relevant clinical information, etc.)
Delegates tasks and duties in the direction and coordination of health care team members, patient care and department activities in accordance with the Kansas State Nurse Practice Act.
Self-directed and purposeful in seeking the necessary knowledge and skills to enhance professionalism in order to provide high-quality care.
Participates in system wide/department patient care quality improvement activities as well as standards development
Demonstrates knowledge of the Kansas State Nurse Practice Act and follows the statutes and regulations therein
Required for All Jobs
Complies with all policies, standards, mandatory training and requirements of Stormont Vail Health
Performs other duties as assigned
Patient Facing Options
Position is Patient Facing
Remote Work Guidelines
Workspace is a quiet and distraction-free allowing the ability to comply with all security and privacy standards.
Stable access to electricity and a minimum of 25mb upload and internet speed.
Dedicate full attention to the job duties and communication with others during working hours.
Adhere to break and attendance schedules agreed upon with supervisor.
Abide by Stormont Vail’s Remote Worker Policy and will review and acknowledge the Remote Work Agreement annually.
Remote Work Capability
Hybrid
Scope
No Supervisory Responsibility
No Budget Responsibility
Physical Demands
Balancing: Occasionally 1-3 Hours
Carrying: Occasionally 1-3 Hours
Climbing (Ladders): Rarely less than 1 hour
Climbing (Stairs): Rarely less than 1 hour
Crawling: Rarely less than 1 hour
Crouching: Rarely less than 1 hour
Driving (Automatic): Rarely less than 1 hour
Driving (Standard): Rarely less than 1 hour
Eye/Hand/Foot Coordination: Frequently 3-5 Hours
Feeling: Occasionally 1-3 Hours
Grasping (Fine Motor): Frequently 3-5 Hours
Grasping (Gross Hand): Frequently 3-5 Hours
Handling: Frequently 3-5 Hours
Hearing: Frequently 3-5 Hours
Kneeling: Occasionally 1-3 Hours
Lifting: Occasionally 1-3 Hours up to 50 lbs
Operate Foot Controls: Rarely less than 1 hour
Pulling: Occasionally 1-3 Hours up to 25 lbs
Pushing: Occasionally 1-3 Hours up to 25 lbs
Reaching (Forward): Occasionally 1-3 Hours up to 25 lbs
Reaching (Overhead): Occasionally 1-3 Hours up to 25 lbs
Repetitive Motions: Occasionally 1-3 Hours
Sitting: Occasionally 1-3 Hours
Standing: Occasionally 1-3 Hours
Stooping: Occasionally 1-3 Hours
Talking: Occasionally 1-3 Hours
Walking: Occasionally 1-3 Hours
Working Conditions
Burn: Rarely less than 1 hour
Chemical: Rarely less than 1 hour
Combative Patients: Occasionally 1-3 Hours
Dusts: Rarely less than 1 hour
Electrical: Rarely less than 1 hour
Explosive: Rarely less than 1 hour
Extreme Temperatures: Rarely less than 1 hour
Infectious Diseases: Occasionally 1-3 Hours
Mechanical: Rarely less than 1 hour
Needle Stick: Occasionally 1-3 Hours
Noise/Sounds: Occasionally 1-3 Hours
Other Atmospheric Conditions: Rarely less than 1 hour
Poor Ventilation, Fumes and/or Gases: Rarely less than 1 hour
Radiant Energy: Rarely less than 1 hour
Risk of Exposure to Blood and Body Fluids: Occasionally 1-3 Hours
Risk of Exposure to Hazardous Drugs: Rarely less than 1 hour
Hazards (other): Rarely less than 1 hour
Vibration: Rarely less than 1 hour
Wet and/or Humid: Rarely less than 1 hour
Stormont Vail is an equal opportunity employer and adheres to the philosophy and practice of providing equal opportunities for all employees and prospective employees, without regard to the following classifications: race, color, ethnicity, sex, sexual orientation, gender identity and expression, religion, national origin, citizenship, age, marital status, uniformed service, disability or genetic information. This applies to all aspects of employment practices including hiring, firing, pay, benefits, promotions, lateral movements, job training, and any other terms or conditions of employment.
Retaliation is prohibited against any person who files a claim of discrimination, participates in a discrimination investigation, or otherwise opposes an unlawful employment act based upon the above classifications.
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