Director of Nursing

Caring Hands Healthcare of New York Albany, NY

22 hours ago

Director of Nursing (DON)

Position Summary: The Director of Nursing (DON) is responsible for the overall clinical and administrative leadership of the nursing department in our 80-120 bed skilled nursing facility (SNF) located in the Capital District of NYS. This includes planning, organizing, developing, and directing the day-to-day functions of the nursing services department to ensure the highest degree of quality care is maintained at all times in accordance with all applicable laws, regulations, and facility standards. Key Responsibilities: Oversee the daily operations of the nursing department, including staff scheduling, supervision, and clinical care coordination. Develop and implement nursing policies and procedures to ensure quality resident care and regulatory compliance. Ensure compliance with federal, state, and local regulations, including CMS, OSHA, and state health department requirements. Monitor resident care for quality assurance and performance improvement (QAPI); participate in audits, surveys, and inspections. Manage staffing levels to meet resident needs while maintaining budgeted hours and controlling overtime. Recruit, hire, train, and evaluate nursing staff, including RN, LPN/LVN, and CNA team members. Provide leadership, mentorship, and performance feedback to nursing staff. Collaborate with interdisciplinary team members, physicians, residents, and families to coordinate care plans and resolve concerns. Oversee infection control and medication administration programs. Respond to emergency situations and ensure proper incident reporting and follow-up. Serve as the primary clinical liaison during inspections or surveys and ensure timely correction of deficiencies. Maintain accurate records and reports as required by facility policy and regulatory bodies. Qualifications: Education: Graduate of an accredited school of nursing; BSN or higher preferred. Licensure: Current Registered Nurse (RN) license in the state of practice, in good standing. Experience: Minimum 3-5 years of nursing leadership experience, preferably in long-term care or a skilled nursing facility. Certifications: CPR/BLS certification required; additional certifications (e.g., DON certification, Infection Control) a plus. Skills & Competencies: Strong knowledge of state and federal long-term care regulations (e.g., CMS guidelines). Proven leadership and team-building skills. Excellent communication, interpersonal, and problem-solving abilities. Ability to manage multiple priorities in a fast-paced healthcare environment. Proficient in electronic medical records (EMR) systems Working Conditions: Full-time, on-site role with some evening, weekend, or on-call responsibilities as needed. May require lifting, bending, or standing for extended periods.

1 day ago

Director of Nursing

$250,000 - $255,000 / year

Marketing Statement NYC Health + Hospitals/Carter is a state-of-the-art facility with a 4-Star CMS Quality Rating, equipped with 164-bed Skilled Nursing Facility and 201-bed Long-Term Acute Care Hospital (LTACH) based in Harlem. Carter excels at providing quality medical, sub-acute, rehabilitative, and long-term specialty services for individuals in need of medically-complex care like ventilator weaning and onsite-dialysis. Every employee takes a person-centered approach that exemplifies our ICARE values (Integrity, Compassion, Accountability, Respect, and Excellence) through empathic communication and partnership. From more than 600 Nursing Homes in New York, Carter ranks #4 in Newsweek’s Best Nursing Homes in New York2026 ; and also received a high-performance rating for Long-Term Care and Short-term Rehabilitation from U.S. News & World Report’s Best Nursing Homes in America 2026 . In 2025, Carter was awarded the American Nurses Credentialing Center’s Pathway to Excellence with Distinction Award, the nation’s first long-term facility to receive it. At NYC Health + Hospitals, our mission is to deliver high quality care health services, without exception. Every employee takes a person-centered approach that exemplifies the ICARE values (Integrity, Compassion, Accountability, Respect, and Excellence) through empathic communication and partnerships between all persons. Duties & Responsibilities POSITION OVERVIEW: (Primary Purpose of Position) Oversees all nursing functions in the skilled nursing facility. Works in conjunction with administrative and medical leadership to develop and implement the strategic plan of the Gouverneur. Acts as a change agent, leader, and role model for the nursing profession with the goal of having nurses work at the top of their licenses. Provides guidance and develops action plans to address patient care issues. The Director of Nursing must be a skilled leader able to demonstrate cultural competence in a diverse environment. SPAN OF CONTROL: (# and Type of Staff Directly Supervised) Deputy Director of Nursing Associate Director of Nursing Assistant Directors of Nursing ESSENTIAL FUNCTIONS: (List in order of importance to role and time spent on function) Plan, organize, direct, coordinate, and evaluate Patient Care Services. Demonstrates current clinical knowledge of best practices and regulations impacting the area of practice. Develops clinical and administrative policies, procedures, and programs, standards for practice in conjunction with evidence-based best practices and regulatory standards. Participate in facility and health care delivery system leadership committees. Conduct scheduled rounds at the service levels to identify issues, obtain feedback from staff for improvement strategies, and monitor delivery of patient care. Participates in on-site regulatory surveys, i.e., SDOH, CMS, TJC, and development of Corrective Action Plans as needed Nursing Conducts monthly meetings with Head Nurses/Associate/ADN and quarterly meetings with the general staff. Identifies, addresses, and communicates risk management issues Responds to patient complaints and works on resolution in conjunction with service line leadership. Identifies and defines problems relating to the delivery of care and recommends solutions or corrective actions. Identifies and participates in the development of new care delivery models and programs as applicable. Acts as a clinical resource for the department and facility. Maintains open communications with all levels of staff and departments in ambulatory care to promote effective working relationships Facilitates conflict resolution, ensuring Just Culture and consistent handling of patient, staff, and departmental issues. Participates in environmental and infection control rounds. Assists in the implementation and monitoring of staff compliance with the facility's Patient Safety Program, as well as Regulatory and Quality activities and projects Communicates and engages staff in facility and health care delivery-wide initiatives. Obtains feedback to improve processes and services. Human Resources Assists with the development and updating of the Orientation Program for both professional and non-professional staff. Reviews staffing models based on program and external requirements on an annual basis and as needed. Formulate/update job descriptions for all Patient Care Service department staff. Identify vacancies; interview and process candidates for hire. Conducts evaluations for direct reports with plans/goals/opportunities for improvement for the upcoming year. Monitors departmental compliance, including but not limited to evaluations, competencies, BCLS, annual mandates, compliance, and others. Assist/participate in disciplinary action of employees. Identify learning opportunities and develop/schedule in-services/classes in conjunction with OSD, Central Office, DOH, and other agencies as needed. Prepares time sheets, verifies attendance, and updates the attendance database. Assist in Employee Health Service functions, including but not limited to medical clearances, PPD readings, employee flu vaccine campaigns, and others. \ Quality Improvement Identify measures for QA/PI projects for the Nursing department. Collect, analyze, and monitor data, and provide recommendations for improvement and sustainment. Participate in service line-specific projects as indicated. Participate in facility-wide QA/PI Committee and board report. Utilizes Breakthrough methodology as appropriate for developing A3s and projects. Conduct chart reviews as needed. Information Management Act as the facility nursing champion for the Electronic Health Record. Identify IT issues/changes to facilitate documentation and workflow. Identify hardware/software needs to facilitate workflows for patients and staff. Identify IT learning needs and facilitate necessary in-services. Participate in the facility-wide HIM Committee. Patient Relations Monitor patient complaints in conjunction with the Assistant Director of Assistant Director/Director of Social Work to identify trends and issues. Work with departmental leadership to develop strategies to enhance the patient experience. Develop work plans to engage staff and meet strategic goals for the Patient Experience Plan for the facility and health care delivery system Other Staff facility-wide initiatives, including but not limited to Open House, flu campaign. Participates and performs in all drills: Fire Safety, Disaster/Emergency Preparedness, and Rapid Response Team. Attends professional workshops, conferences, and other educational meetings as appropriate. Maintains membership in professional organizations to maintain knowledge of current trends, practices, and developments. Performs other duties as requested. Minimum Qualifications Licensed and currently registered to practice as a Professional Nurse in New York State; and, A Master's Degree in Nursing Administration or an equivalent field, and a minimum of four years of high-level responsible experience in nursing administration, three years of which shall have been in a hospital; or, A satisfactory equivalent. However, all candidates must be licensed and currently registered to practice as a Professional Nurse in New York State. Department Preferences Master's Degree strongly preferred How To Apply If you wish to apply for this position, please apply online by clicking the "Apply for Job" button.

1 day ago

Associate Director of Nursing

$137,987 / year

Marketing Statement NYC Health + Hospitals is the largest public health care system in the United States. We provide essential outpatient, inpatient and home-based services to more than one million New Yorkers every year across the city’s five boroughs. Our large health system consists of ambulatory centers, acute care centers, post-acute care/long-term care, rehabilitation programs, Home Care, and Correctional Health Services. Our diverse workforce is uniquely focused on empowering New Yorkers. At NYC Health + Hospitals, our mission is to deliver high quality care health services, without exception. Every employee takes a person-centered approach that exemplifies the ICARE values (Integrity, Compassion, Accountability, Respect, and Excellence) through empathic communication and partnerships between all persons. Duties & Responsibilities Purpose of Position: Under direction of the Director, Department of Nursing, or designee, participates in planning, organizing, directing, coordinating and evaluating the nursing service and nursing education program of a hospital, hospital center or diagnostic and treatment center. Performs related work. Examples Of Typical Tasks Performs all duties of the Director of Nursing in his or her absence. Participates in developing philosophy, objectives, policies and standards of nursing service and education. Assumes responsibility for developing and implementing a staffing plan and directing recruitment and selection of personnel. Develops, plans, coordinates, directs and evaluates assigned projects and programs. Assists the Director in preparation of personnel, supply and equipment budgets for nursing. Assumes responsibility for planning, directing, organizing and evaluating programs of orientation, training and continuing education for nursing personnel. Assumes responsibility for directing the evaluation of personnel performance. Participates in developing and maintaining sound relationships with community, labor and professional groups in developing new nursing programs and policies. Assumes responsibility of day-to-day operations of nursing service. Assesses nursing services by making rounds, conducting chart review and evaluating patient care. Participates in a system of continuing evaluation of nursing service. Participates in implementing an effective system of clinical and administrative nursing records and reports. Updates and maintains required manuals. Participates in research projects as applicable. Participates in operating and procedural committees as assigned. Minimum Qualifications Licensed and currently registered to practice as a Professional Nurse in New York State, plus (2) or (3) below. A Master's Degree in Nursing Administration, Education or an equivalent field and a minimum of six years of satisfactory nursing experience, of which four years shall have been in a supervisory, teaching or administrative capacity; or, A Baccalaureate Degree in Nursing and seven years of satisfactory nursing experience, five years of which shall have been in a supervisory or teaching capacity; or, A satisfactory equivalent combination of education and experience. However, all candidates must be licensed and currently registered to practice as a Professional Nurse in New York State. Department Preferences Prior transfer center experience requested Clinical experience required Clinical Operations Transfer Center Operations Familiarity with Epic H2O Hyperdrive Highly motivated, self-starter with strong leadership, change management, planning, organizational and project management skills Excellent verbal, written, leadership and facilitation skills along with a sound understanding of business principles, operations and process improvement strategies Ability to effectively contribute and collaborate within a high-functioning team as well as across multiple professional levels including executive leadership, administration, clinical and ancillary staff Willing to travel to NYC Health + Hospitals facilities within the 5 boroughs Minimum of 7 years’ experience in hospital-based setting, Health Care Nursing Management, ED, ICU or CCU patient care setting in which three or more years have been of supervisory, teaching, or administrative capacity with experience in a fast-paced environment Minimum three years demonstrated experience in employee development and performance as well as KPI management desired How To Apply If you wish to apply for this position, please apply online by clicking the "Apply for Job" button.

Director of Nursing- Ambulatory Care

$180,000 - $200,000 / year

Marketing Statement Harlem Hospital Center has been a bedrock of the Harlem community since 1887. The hospital provides a wide range of medical, surgical, diagnostic, therapeutic and family support services to the residents of Central Harlem, West Harlem, Washington Heights and Inwood. Harlem is the largest hospital in the area, capable of treating the most seriously ill. Harlem provides over 90 specialized ambulatory care services, dentistry and oral surgery, behavioral health services, and community substance abuse treatment. At NYC Health + Hospitals, our mission is to deliver high quality care health services, without exception. Every employee takes a person-centered approach that exemplifies the ICARE values (Integrity, Compassion, Accountability, Respect, and Excellence) through empathic communication and partnerships between all persons. Duties & Responsibilities The Director of Nursing is an integral member of the Nursing and Patient Care Services Administration. The Director of Nursing work under the supervision of the Chief Nursing Officer or a designee, he/she assumes administrative responsibilities and clinical oversight for Patient Care Services. His/her responsibilities are carried out within the framework of the Hospital By-Laws, the Mission and Vision statements, policies and procedures, all regulatory (JCAHO, NYSDOH, NYCDOAH and professional organizational standards. Summary Of Duties And Responsibilities The Director of Nursing will coordinate all patient care and operational activities and has twenty-four (24) hour responsibility for patient care areas. Nursing Responsibilities Promotes a positive and pleasant attitude conducive to the workplace, which promotes customer service and enhances and furthers the hospital’s Mission, Vision and Value statement. Patient Care Management/Unit Operations Collaborates with other Directors of Nursing in planning and developing programs to improve patient care and employee performance. Periodically monitors employee’s performance relative to patient care and nursing practice, e.g. compliance to policy/procedures relative to patient care assignments and the related documentation, narcotic count, code cart assessment sheet, medication administration and documentation, etc. Communicates patient care and service related problems on the tour to appropriate individuals timely. Assists in corrective actions/follow-up. Makes frequent, purposeful rounds with/without Nurse Managers of service to assess units. Evaluates staffing plan and ensures that staffing is adequate to meet patient care needs. Collaborates with peers and Nurse Managers in developing mechanisms that improves continuous feedback relative to the current status of patient care/nursing practice issues in order to comply with hospital policy/procedure, regulatory agency mandates and standards. Meets frequently with peers (nursing leaders/personnel) in order to: Maintain open channels of communication. Explore resolutions to problems. Review/analyze quality improvement reports and effectiveness of corrective action plans/follow-up. Periodically assess/review the master staffing plan. Review customer service/patient satisfaction patterns. Reviews status of disciplinary process of chronically absent/late employees. Reviews annual and probationary evaluations of all nursing personnel on assigned tours. Writes annual performance evaluations for Nurse Managers and reviews with associates. Periodically apprises Nurse Managers of performance. Communicates orally and in writing any problematic issues with other associate directors timely. Is familiar with hospital/nursing policies and procedures/standards of practice. Interprets policies/procedures for staff, when indicated. Communicates to staff all new directives/policies timely. Participates in departmental and interdisciplinary meetings, as assigned, or independently. Sets up meetings to address/resolve problems on assigned tour. Promotes nurse/physician collaboration. Develops an effective record keeping system and forecasting, which should include, but not limited to: Medication errors/counseling on assigned tour. Minutes of staff meetings. Performance improvement findings Incidents/occurrences. Patient complaints. Attendance profile cards Participates in labor relations sessions, when indicated. Actively participates in preparation for all surveys by regulatory agencies e.g. JCAHO, DOH, OMH, as applicable. Directs staff in preparing for surveys. Communicates orally and in writing to superior findings and recommendations for assigned service(s). Chairs/attends standards or ad hoc committees as assigned or expressed interest. Participates in interviewing transfers or new hires for assigned tour. Reports/records unusual occurrences to superior, as soon as possible. Acts as a patient advocate when diplomacy and tact are needed, in tense situations or routinely. Meets periodically (or as indicated) with Chiefs of Service or designee, Department Heads, to collaborate in resolving patient care issues that impact on patient care/unit operations. Adheres to HHC absenteeism/lateness policy and procedures Makes environmental rounds in all assigned areas, completes rounds checklist and implements immediate follow-up on environmental issues in an attempt for resolution. Communicates with Public Affairs and Community on issues involving media inquiry. Communicates with Medical Director when a request is made for EMS Diversion prior to calling a diversion. Contacts engineering, MIS Key Control when there are systems, repair and access issues requiring immediate attention. Follows-up on patient/family complaints in an attempt for resolution. Prepares written summary reports of all issues and activities to immediate supervisor. Acts as a resource person to nursing personnel and other disciplines on assigned tour, in interpreting/enforcing nursing policies/procedures. Consults with nursing leaders and continuing education staff in planning educational activities for all levels of nursing personnel. Enforces staff attendance at mandated programs. Performs other duties as assigned. Performs other duties as assigned. Minimum Qualifications Licensed and currently registered to practice as a Professional Nurse in New York State; and, A Master's Degree in Nursing Administration or an equivalent field, and a minimum of four years of high-level responsible experience in nursing administration, three years of which shall have been in a hospital; or, A satisfactory equivalent. However, all candidates must be licensed and currently registered to practice as a Professional Nurse in New York State. Department Preferences Five years recent clinical experience in an acute or ambulatory care setting, three of which have been in leadership role or satisfactory equivalent combination of education and experience Minimum of a Master’s Degree in Nursing or Health Care Administration, MBA, MPH, MPA preferred. How To Apply If you wish to apply for this position, please apply online by clicking the "Apply for Job" button.

1 day ago

Director of Nursing