CMA Urgent Care Full-time

Corewell Health Urgent Care - Delivering Quality Care with Purpose

Are you a passionate Medical Assistant looking for a dynamic and rewarding career? Join Corewell Health Urgent Care, where you'll make a meaningful impact in a fast-paced clinical environment while enjoying work-life balance and professional growth opportunities. 

As a Medical Assistant, you will be a key part of our healthcare team, providing hands-on patient care and ensuring smooth clinic operations. This role is ideal for those who thrive in a high-energy, team-oriented setting and are committed to delivering exceptional care.

Why You'll Love Working Here:

  • LIFE-Work Balance & Flexible Schedule: Full-time (3-day/12-hour shifts, 8AM - 8PM) – No overnight shifts, so you can prioritize both your career and personal life!
  • Competitive Pay & Benefits: Medical, Dental, Vision, Prescription, Pet Insurance & more
  • Paid Time Off & Holidays: Recharge and take care of yourself
  • 401K with Company Match: Plan for your future
  • Professional Growth: Certification reimbursement, leadership opportunities & professional development
  • Wellness Support: Employee Assistance Program (EAP) & Wellness Initiatives

Key Responsibilities:

  • Patient Preparation: Assist with preparing patients for examinations and treatments, ensuring they are comfortable and well-informed.
  • Triage & Vital Signs: Perform triage and take vital signs accurately.
  • Documenting Patient History: Obtain and document detailed patient history in our Electronic Medical Record (EMR) system in a timely manner.
  • Lab Specimens: Collect routine laboratory specimens, including blood, urine, and oral swabs.
  • Medication & Injections: Administer medications and non-intravenous injections, including intramuscular, subcutaneous, and intradermal injections.
  • Clinical Procedures: Suture and staple removal and perform splinting when necessary.
  • Clinical & Laboratory Procedures: Perform basic clinical, aseptic, and laboratory procedures to support patient care.
  • Occupational Medicine: Assist with our Occupational Medicine services, including drug screening, breath alcohol testing, audiograms, and pulmonary function testing, while adhering to company protocols.
  • Compliance: Enforce and maintain healthcare regulatory requirements, including HIPAA and OSHA compliance.
  • Administrative Duties: Perform office procedures and general administrative tasks; proficiently operate office medical equipment.
  • Quality Assurance: Oversee compliance with quality assurance programs, CLIA waived laboratory requirements, and patient result trackers.
  • Travel Requirement: Support staffing and operational needs by traveling to other Corewell Health Urgent Care locations as required.

    Required Qualifications:

      • Minimum Qualifications (must meet one of the following):

        • Completion of a Medical Assistant program from an accredited institution (diploma or certificate), OR

        • Current Certified or Registered Medical Assistant (CMA/RMA), OR

        • Minimum 2 years of experience as a Medical Assistant in an urgent care or ER/hospital setting                                                                                                                         

      • Clinical Skills: Proficiency in venipuncture, injections, and general clinical procedures

      • Technical Skills: Experience using Electronic Medical Records (EMR); EPIC preferred

      • Flexibility: Ability to work 12-hour shifts, including weekends and holidays

      • Team Player: Positive, proactive approach to patient care and collaboration

      At Corewell Health Urgent Care, we believe in kindness, excellence, empowerment, resilience, and proactive service. If you’re looking for a career where your contributions truly matter, apply today and be part of something bigger!

      INDMA

      Share this job

      Share to FB Share to LinkedIn Share to Twitter

      Related Jobs

      McLaren Health Care

      Medical Assistant - Family and Internal Medicine

      $18.41 - $19.43 / hour
      $2,000 Sign-On Bonus for eligible new hires $18.41/hour starting wage for non-certified Medical Assistants $19.43/hour starting wage for Medical Assistants Certified through AAMA or AMT Position Summary: Under general supervision, and according to established policies and procedures, will provide excellent patient care by performing or assisting in a variety of medical procedures and tests to assist in the examination and treatment of patients, including but not limited to vital signs, procedures, various treatment, administering injections and venipuncture. Assists with clerical duties to maintain efficient operations. Essential Functions and Responsibilities: Performs to service excellence standards: Responds promptly, professionally and courteously to all customers’ needs. Cooperates and communicates effectively with all patients, families and staff. Contributes to continuous quality improvement efforts. Prepares examining rooms including turning on computer terminals and stocks room with supplies. Organizes forms for physicals, etc. Works collaboratively with provider to assists in providing care to patients: Collect patient’s history. Prepares patient and necessary equipment/supplies for visit. Documents all interventions, patient/family responses, medication dispensed or prescribed, vital signs, etc. in-patient chart and/or computer system. Administers EKGs, PFTs, immunizations, medicines, draws blood, etc. as directed. Obtains approval for and phones in prescriptions as directed. Completes lab slips and referral forms as directed. Assists with routine procedures for gynecological exams, physicals, and office visits, etc. Qualifications: Required: High school diploma or equivalent and six months experience as a Medical Assistant or a Patient Care Tech. OR High school diploma or equivalent and completion of one of the following programs: medical assistant, emergency medical technician, nurse assistant, licensed practical nurse, armed services medic, or patient care technician. For clinics with the Rural Health Designation, Basic Life Support (BLS) issued by the American Heart Association (AHA), American Red Cross (ARC), and Canadian equivalents, (MHC approved providers for the resuscitation certification) is required within 6 months of hire For positions designated as float positions, travel to or between clinics is required Preferred: Certified Medical Assistant (CMA) through the American Association of Medical Assistants (AAMA) or Registered Medical Assistant (RMA) through the American Medical Technologists (AMT) Electronic medical record experience. One-year experience working in medical office with multiple providers. Previous experience working in a medical office of the same specialty. Equal Opportunity Employer of Minorities/Females/Disabled/Veterans Additional Information Schedule: Full-time Requisition ID: 26003179 Daily Work Times: 7:00am - 5:30pm Hours Per Pay Period: 80 On Call: No Weekends: No
      GoHealth Urgent Care

      Medical Assistant

      It's fun to work in a company where people truly BELIEVE in what they are doing! We're committed to bringing passion and customer focus to the business. Job Description Department: Center Operations Entity: Team Members affiliated with Joint Ventures Job Relationships Responsible to: Manager, Regional Operations or On-Site Manager Assignments received from: Manager, Regional Operations, Team Leader, On Site Manager Positions supervised: None Job Summary In a collaborative manner, the Medical Assistant will provide support to the Medical Providers, Radiologic Technologist, and patients through a variety of tasks, including but not limited to patient care management, organization, and communication. The Medical Assistant completes all activities accurately, with high quality and in a timely manner while living our vision and mission to become the urgent care Partner of choice by re-defining value and access to quality care through an effortless experience, a culture of care, and seamlessly integrating with our partners and communities. This vision is achieved through our five core values of Collaboration, Innovation, Diversity and Inclusion, Integrity and Accountability. Job Requirements Education Graduate of a Medical Assistant Program preferred 1+ years of Medical Assistant experience under a licensed healthcare supervisor within the last 3 years preferred High school diploma or equivalent required Work Experience Medical Assistant experience preferred for Graduate of a Medical Assistant Program OR 2+ years of Medical Assistant experience within the last 3 years under a licensed healthcare supervisor in lieu of a Medical Assistant program preferred Knowledge of medical terminology strongly preferred Required Licenses/Certifications Basic Life Support (BLS) required at the time of hire (obtained through the American Red Cross (ARC) or American Heart Association (AHA). One of the following certifications is required at the time of hire: CCMA- Certified Clinical Medical Assistant (verified through NHA, National Health career Association) CMA- Certified Medical Assistant (verified through AAMA, American Association of Medical Assistant) RMA- Registered Medical Assistant (verified through AMT, American Medical Technologists or AAH, American Allied Health) NCMA- National Certified Medical Assistant (verified through NCCT, National Center for Competency Testing) NRCMA – Nationally Registered Certified Medical Assistant (verified through the National Association for Health Professionals) Graduate of an Accredited School of Nursing or LPN, LVN or RN EMT – Emergency Medical Technician (verified through the National Registry of Emergency Medical Technicians) CNA - Certified Nursing Assistant *MA in WA State: must hold: 1) Certified MA (AAMA, NCCT, CMA, RMA) and WA certificate. (* Requires application with WA as "Certified MA"), OR 2) Registered MA (* Requires application with WA as "Registered MA) *MA in CA State: must hold: 1) Graduate of MA school needed + Certified OR, 2) MA must receive additional internal training either by graduating from MA school or receive training under Physician, NP, PA, etc. Core Competencies: Collaboration: Takes ownership for collectively establishing productive partnerships and relationships and seek to gain joint understanding of priorities and objectives so that the greater good of the organization and those we serve is always at the forefront. Innovation: Consistently uses good judgment, applying creativity to overcome obstacles and increasing effectiveness and efficiency though process and other forms of innovation. Diversity and Inclusion: Fosters diversity and inclusion, to be able to better understand team members, our customers and partners. Engages the strengths and talents of each GoHealth team member, creating an environment of involvement, respect and connection where the richness of ideas, backgrounds and perspectives are harnessed. Integrity: Models and practices the highest ethical and professional standards; demonstrates pride and personal interest in our patients, partners and fellow team members, deeply engaging in the business. Makes decisions, with a focus on doing the right thing; treats team members, our customers, partners and vendors with dignity, consideration, open-mindedness and respect. Accountability: Always shows initiative, demonstrates a bias to action and gets things done. Actively accepts responsibility for diverse roles, obligations and actions that positively influence patient and customer outcomes, our partnerships and the healthcare needs of our communities. Additional Knowledge, Skills, and Abilities Preferred None Essential Functions Essential functions are those tasks, duties and responsibilities that comprise the means of accomplishing the job’s purpose and objectives. Essential functions are critical or fundamental to the performance of the job. They are the major functions for which the person in the job is held accountable. Following are the essential functions of the job. Conduct patient registration, which includes securing required paperwork and insurance documentation, and verification of insurance and patient eligibility. Process co-pays and schedule patient appointments for assigned center. Coordinate provider referrals to assigned Specialist. Answer patient questions regarding their care and keep them informed of their status. Inform technical staff of patient flow. Prepare patients for examination, which includes conducting interviews to verify patient information, record medical history; confirm purpose of visit; Perform preliminary physical test (blood pressure, weight, temperature, etc.) for vital signs and escalate critical cases to provider as needed. Conduct point of care testing as needed (i.e., flu, strep, urinalysis, ECG, HCG); and provide patient information to provider. Responsible for stocking supplies and maintenance of exam rooms, front desk, and reception area; ensure providers have medical supplies needed. Responsible for completing order sheets to maintain supply inventory levels; regularly check expiration dates on supplies. Responsible for maintenance of medical records and scanning charts to patient files. Answer phone calls, collect and sort daily incoming and outgoing postal correspondence Ensure reception is well maintained Conduct courtesy call-backs for patient follow-up. Perform opening and closing duties, which includes cashing out, end-of-day communication, and securing the building. Follow operating instructions to perform and document daily controls and calibration of equipment; maintain Quality Assurance/Quality Control logs for equipment troubleshoot breakdowns, perform preventive maintenance, and submit repair tickets as needed. All other duties as assigned. Note: This job description is not inclusive of all the duties of the position. You may be asked by leaders to perform other duties. Management reserves the right to revise this position description at any time. Set up email alerts as new job postings become available that meet your interest! If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
      Corewell Health

      Medical Assistant III Family Medicine

      Corewell Health is offering a $1,000 sign on bonus for external applicants. About Corewell Health Outpatient Clinics Corewell Health operates over 300 outpatient clinics across Michigan, bringing a multitude of care options to the communities that we serve. There are over 40 different types of primary care and specialty practices, which allows those who work in these clinics the opportunity to learn and explore various interests or to specialize in one area. Scope of work Under the direction of management and physician leadership, performs and oversees functions related to the clinical activities including, but not limited to: maintains patient flow by assisting and promoting the delivery of primary and preventative health care, performs technical procedures, lab protocols and clinically oriented activities under physician/provider direction. The Medical Assistant III will assist management in achieving office efficiencies in accordance with stated policies/procedures to ensure efficient operations with a focus on supporting physicians, clinic staff and management which embodies the "Service First" philosophy to promote customer satisfaction. Acts as an assistant to the physician/provider by providing primary healthcare and patient care management. Collaborates work efforts with the clerical staff to optimize operations and patient flow. Interacts with outside healthcare facilities and agencies involving patient care and insurance. Maintains updated competencies, demonstrating ability to speak to leadership and accreditation bodies about process and workflow. Perform front office duties to provide coverage as needed. Provide coverage in other departments or locations as needed. Demonstrates excellent customer services skills and supports the model of patient and family centered care. Performs and is formally assigned (2) of the additional responsibilities as part of their primary duties, which should be at least 20% or more of dedicated time: Primary Care gaps in care identification, outreach, and chart preparation Residency clinic role High level disinfection Designated new hire preceptor Role in practice participating in or leading special programs/grants (i.e. CPC Plus, SIM, Vaccine for Child Program, process improvement, service excellence ambassador) Care management (PDCMs) Qualified language interpreter Super User for EPIC or specific competency Advanced provider support – assisting with complex procedures and/or infusion/chemo scheduling. Multi-site/flexible float pool assignment Qualifications Required High School Diploma or equivalent Required Completion of a competency-based accredited MA program, including a clinical rotation, or equivalent experience. Team members may have other certifications and hire dates before November 1, 2025 1 year (12 months) MA experience; or completed CH MA internship and (6) months MA experience; or completed CH MA apprenticeship program Required 2 years of MA experience Preferred CRT-Basic Life Support (BLS) - AHA American Heart Association 30 days from hire Or CRT-Basic Life Support (BLS) - ARC American Red Cross 30 days from hire required CRT-Medical Assistant, Certified (CMA) - AAMA American Association of Medical Assistants within 90 Days required Or CRT-Medical Assistant, Registered (RMA) - AMT American Medical Technologists within 90 Days required Or CRT-Medical Assistant, American Registry (ARMA) - ARMA American Medical Technologists within 90 Days required Or CRT-Medical Assistant, Certified (NCMA) - NCCT National Center for Competency Testing within 90 Days required Or CRT-Medical Assistant, Certified (CCMA) - NHA National HealthCareer Association within 90 Days required Or CRT-Medical Assistant, Certified (NRCMA) - NAHP National Association for Health Professionals within 90 Days required Or LIC-License Practical Nursing (LPN) - State of Michigan upon hire Required About Us (Corewell Health) People are at the heart of everything we do, and the inspiration for our legacy of outstanding outcomes, innovation, strong community partnerships, philanthropy and transparency. Corewell Health is a not-for-profit health system that provides health care and coverage with an exceptional team of more than 60,000 dedicated people – including more than 11,500 physicians and advanced practice providers and more than 15,000 nurses providing care and services in 22 hospitals, 300+ outpatient locations and several post-acute facilities – and Priority Health, a provider-sponsored health plan serving more than 1.2 million members. Through experience and collaboration, we are reimagining a better, more equitable model of health and wellness. How Corewell Health cares for you Comprehensive benefits package to meet your financial, health, and work/life balance goals. Learn more here . On-demand pay program powered by Payactiv Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more! Optional identity theft protection, home and auto insurance Traditional and Roth retirement options with service contribution and match savings Eligibility for benefits is determined by employment type and status Primary Location SITE - Grosse Pointe Hospital - 468 Cadieux Rd - Grosse Pointe Department Name Family Medicine Grosse Pointe - Medical Group East WB Mkt Employment Type Full time Shift Day (United States of America) Weekly Scheduled Hours 40 Hours of Work Variable Days Worked Monday to Friday Weekend Frequency N/A CURRENT COREWELL HEALTH TEAM MEMBERS – Please apply through Find Jobs from your Workday team member account. This career site is for Non-Corewell Health team members only. Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief. Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category. An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team. You may request assistance in completing the application process by calling 616.486.7447.
      Michigan Medicine

      Medical Assistant Associate

      $44,553 - $64,688 / year
      Mission Statement Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally. Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society. Job Summary To perform and assist with clinical procedures, maintain equipment, perform laboratory procedures and provide direct patient care. Responsibilities* Patient Intake Responds to general patient inquiries about clinic operations within their scope of practice. Rooms patients (virtually and in person) and performs standard patient intake including taking vitals and other measurements, medical histories, medication reconciliation documentation, form(s) preparation, relevant screenings, following predetermined protocols and other tasks as assigned. May obtain medical records and prepare medical information and reports for the appointment (e.g. reviewing Patient Summary Information, updating prescription information, etc.). Performs room preparation and turnover task(s) assigned, including managing stretchers and beds where appropriate. Patient Care Medication preparation and/or administration per standing orders or UMHS and Ambulatory Care policies and guidelines, and competency. Administers injections and immunizations appropriate per competency and Ambulatory Care policy and guidelines. Performs medical laboratory/Point of Care (POC) testing and assists providers per competency or formal training with direct patient care that may include treatments, tests, or procedures. Quality Control testing of POC equipment. May manage forms and consent (virtual and in person) and provide routine patient instruction forms assigned by the clinic and within their scope of practice. Contributes to a safe and secure environment for patients, visitors, faculty, and staff by following established procedures, policies, and guidelines. Enter orders per policy co-signature required per standing order or Best Practice Alert (BPA). Queue and pend medication renewals. Take pictures and/or upload media (excluding ophthalmology) according to Ambulatory Care guidelines. Observes patient status, report changes, and document accordingly. Acts as a chaperone during sensitive exams, diagnostic, and therapeutic treatments, or upon patient request. Informs patients of normal test results within their scope of practice. Documents into MiChart within scope of practice. Administrative And Clinical Workflow Support Efficiently and effectively prepares and organizes clinical and procedure rooms with appropriate equipment and supplies. Continuously tracks the clinic patient flow, identifies holdups, and notifies patients if the schedule runs behind. Cleans, stocks, and organizes clinic spaces (exam and supply rooms). Maintains inventory and may manage PAR levels when appropriate. Processes forms and in basket messages through MiChart. May assist with prescription or procedure prior authorizations within scope of practice. Disinfects and maintains equipment between cases according to Instructions for Use, policies, and guidelines; removes equipment not needed for next case and stores it appropriately. Transport and prepares surgical instruments for sterile processing. Supports orientation and/or shadowing opportunities as assigned. Participate in regulatory readiness processes. Participation in Daily Management Systems huddles, staff meetings, quality improvement activities, and other Ambulatory Care initiatives as assigned (such as Safety Liaison, MIChart upgrades, or operational meetings) Responsible if assigned and trained to vaccine reconciliation including Vaccines for Children (VFC) and all duties associated with this duty. Perform other related duties within scope of practice as assigned. Required Qualifications* High school diploma or GED. Completion of a Medical Assistant program OR current enrollment in, or completion of coursework in a healthcare professional program (e.g., medical school, PA program, nursing program, or related clinical training) OR an equivalent combination of education and experience (1 - 3 years). Demonstrated knowledge of clinical workflows, patient care, and basic medical terminology. Desired Qualifications* Graduation from a medical assistant diploma program or an equivalent combination of education and experience (1 - 3 years). Certification as an Emergency Medical Technician (EMT), Certified Nurse Assistant (CNA) or Medical Assistant (MA). Why Join Michigan Medicine? Michigan Medicine is one of the largest health care complexes in the world and has been the site of many groundbreaking medical and technological advancements since the opening of the U-M Medical School in 1850. Michigan Medicine is comprised of over 30,000 employees and our vision is to attract, inspire, and develop outstanding people in medicine, sciences, and healthcare to become one of the world's most distinguished academic health systems. In some way, great or small, every person here helps to advance this world-class institution. Work at Michigan Medicine and become a victor for the greater good. What Benefits can you Look Forward to? Excellent medical, dental and vision coverage effective on your very first day 2:1 Match on retirement savings Additional Information This description is intended to indicate the kinds of tasks and levels of work difficulty that will be required of positions that will be given this title and shall not be construed as declaring what the specific duties and responsibilities of any particular position shall be. It is not intended to limit or in any way modify the right of any supervisor to assign, direct, and control the work of employees under his supervision. The use of a particular expression or illustration describing duties shall not be held to exclude other duties not mentioned that are of a similar kind or level of difficulty. Additional Information Physical Requirements This position requires moderate standing/walking, as well as lifting, positioning, pushing, and/or transferring of patients. Additional Information Supervision Received General supervision is received from Administrative Manager, Medical Director, or Nurse Manager. Union Affiliation This position is covered under the collective bargaining agreement between the U-M and the United Michigan Medicine Allied Professionals (UMMAP), which contains and settles all matters with respect to wages, benefits, hours, and other terms and conditions of employment. Background Screening Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings. Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses. Application Deadline Job openings are posted for a minimum of seven calendar days. The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled any time after the minimum posting period has ended. U-M EEO Statement The University of Michigan is an Equal Opportunity Employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants, including protected veterans and individuals with disabilities.
      Michigan Medicine

      Medical Assistant Associate

      $44,553 - $64,688 / year
      Mission Statement Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally. Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society. Job Summary Patient Intake: Responds to general patient inquiries about clinic operations within their scope of practice. Rooms patients (virtually and in person) and performs standard patient intake including taking vitals and other measurements, medical histories, medication reconciliation documentation, form(s) preparation, relevant screenings, following predetermined protocols and other tasks as assigned. May obtain medical records and prepare medical information and reports for the appointment (e.g. reviewing Patient Summary Information, updating prescription information, etc.). Performs room preparation and turnover task(s) assigned, including managing stretchers and beds where appropriate. Completes clinic preparation for Living Donor appointments, including reviewing schedules, confirming required records and test results are available, and organizing relevant documentation for the care team. Provides onsite intake and rooming support for Living Donor clinics and other transplant organ programs as assigned. Patient Care Medication preparation and/or administration per standing orders or UMHS and Ambulatory Care policies and guidelines, and competency. Administers injections and immunizations appropriate per competency and Ambulatory Care policy and guidelines. Performs medical laboratory/Point of Care (POC) testing and assists providers per competency or formal training with direct patient care that may include treatments, tests, or procedures. Quality Control testing of POC equipment. May manage forms and consent (virtual and in person) and provide routine patient instruction forms assigned by the clinic and within their scope of practice. Contributes to a safe and secure environment for patients, visitors, faculty, and staff by following established procedures, policies, and guidelines. Enter orders per policy co-signature required per standing order or Best Practice Alert (BPA). Queue and pend medication renewals. Take pictures and/or upload media (excluding ophthalmology) according to Ambulatory Care guidelines. Observes patient status, report changes, and document accordingly. Acts as a chaperone during sensitive exams, diagnostic, and therapeutic treatments, or upon patient request. Informs patients of normal test results within their scope of practice. Documents into MiChart within scope of practice. Supports Living Donor and transplant-specific patient care activities, follow-up tasks, and communication with interdisciplinary care teams within scope of practice. Administrative And Clinical Workflow Support Efficiently and effectively prepares and organizes clinical and procedure rooms with appropriate equipment and supplies. Continuously tracks the clinic patient flow, identifies holdups, and notifies patients if the schedule runs behind. Cleans, stocks, and organizes clinic spaces (exam and supply rooms). Maintains inventory and may manage PAR levels when appropriate. Processes forms and in basket messages through MiChart. May assist with prescription or procedure prior authorizations within scope of practice. Disinfects and maintains equipment between cases according to Instructions for Use, policies, and guidelines; removes equipment not needed for next case and stores it appropriately. Supports orientation and/or shadowing opportunities as assigned. Participate in regulatory readiness processes. Participation in Daily Management Systems huddles, staff meetings, quality improvement activities, and other Ambulatory Care initiatives as assigned (such as Safety Liaison, MiChart upgrades, or operational meetings). Responsible if assigned and trained to vaccine reconciliation including Vaccines for Children (VFC) and all duties associated with this duty. Partners with Living Donor Office providers, nurse coordinators, social workers, financial coordinators, and Transplant Operations staff to support clinic readiness and coordinated patient care. Assists with obtaining outside records, diagnostic results, and supporting documentation needed for Living Donor evaluations, follow-up visits, and other transplant-related appointments. Provides onsite support for other adult and pediatric transplant organ programs based on patient care and operational needs. Maintains flexibility to support changing clinic schedules, staffing needs, and transplant program priorities. Perform other related duties within scope of practice as assigned. Responsibilities* To perform and assist with clinical procedures, maintain equipment, perform laboratory procedures and provide direct patient care. Department-Specific Assignment: Living Donor Office and Transplant Program Support This full-time onsite position partners closely with the Living Donor Office and supports other adult and pediatric transplant organ programs as operational needs require. The Medical Assistant is responsible for Living Donor clinic preparation, onsite patient intake and rooming, clinic flow, direct patient care activities within scope of practice, and clinical and administrative workflow support for transplant patients and interdisciplinary teams. Required Qualifications* High school diploma or GED. Completion of a Medical Assistant program OR current enrollment in, or completion of coursework in a healthcare professional program (e.g., medical school, PA program, nursing program, or related clinical training) OR an equivalent combination of education and experience (1 - 3 years) Demonstrated knowledge of clinical workflows, patient care, and basic medical terminology. Desired Qualifications* Graduation from a medical assistant diploma program or an equivalent combination of education and experience (1 - 3 years). Certification as an Emergency Medical Technician (EMT), Certified Nurse Assistant (CNA) or Medical Assistant (MA). Previous ambulatory care, transplant, surgery, or specialty clinic experience preferred. Experience coordinating care for medically complex patients preferred. Familiarity with MiChart/Epic preferred. Experience working in a multidisciplinary academic medical center preferred. Demonstrated ability to manage multiple priorities while maintaining excellent customer service and attention to detail. Ability to work collaboratively across multiple transplant programs and adapt to changing operational priorities. Why Join Michigan Medicine? Michigan Medicine is one of the largest health care complexes in the world and has been the site of many groundbreaking medical and technological advancements since the opening of the U-M Medical School in 1850. Michigan Medicine is comprised of over 30,000 employees and our vision is to attract, inspire, and develop outstanding people in medicine, sciences, and healthcare to become one of the world?s most distinguished academic health systems. In some way, great or small, every person here helps to advance this world-class institution. Work at Michigan Medicine and become a victor for the greater good. What Benefits can you Look Forward to? Excellent medical, dental and vision coverage effective on your very first day 2:1 Match on retirement savings Modes of Work Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes. Additional Information This position requires moderate standing/walking, as well as lifting, positioning, pushing, and/or transferring of patients. Union Affiliation This position is covered under the collective bargaining agreement between the U-M and the United Michigan Medicine Allied Professionals (UMMAP), which contains and settles all matters with respect to wages, benefits, hours, and other terms and conditions of employment. Background Screening Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings. Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses. U-M EEO Statement The University of Michigan is an Equal Opportunity Employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants, including protected veterans and individuals with disabilities.