RN Manager/Supervisor Hospice Full-time
Gentiva

Hospice Patient Care RN Manager

Gentiva Johnson City, TN, US

Overview

Advance Hospice Care. Lead Clinical Excellence. Inspire Compassionate Teams.

We are seeking a dedicated Patient Care Manager to join our hospice team. Reporting directly to the Executive Director or Administrator, you will oversee patient care activities to ensure the delivery of high-quality, compliant hospice services. This leadership role involves managing clinical operations, coordinating care, and developing staff to uphold the highest standards of patient care and regulatory compliance.

As a Hospice Patient Care Manager, You Will:

  • O versee and direct patient care services to ensure the delivery of high-quality hospice care

  • M anage visit scheduling, including reassigned, missed, declined, or rescheduled visits—making decisions based on clinical judgment and priority

  • T riage incoming phone referrals and medical concerns in a timely, compassionate, and professional manner

  • L ead or facilitate Interdisciplinary Group (IDG) meetings, including presenting patient updates, reviewing charts, coordinating care plans, and documenting minutes

  • S erve as a mentor, trainer, and clinical support to associates, supporting development, performance, and compliance

  • E nsure all care delivery meets federal, state, and local regulatory standards, as well as company policies and procedures

  • S upport performance improvement initiatives, quality assessments, and operational efficiencies within your location

About You

Qualifications – What You’ll Bring:

  • Current RN license in the state of employment

  • Graduate of an accredited nursing program

  • Minimum of 3 years of direct patient care experience, including 2 years in a hospice or home-based care setting

  • Demonstrated ability to apply hospice principles, industry standards, and regulatory compliance (Medicare, Medicaid, JCAHO, ACHC)

  • Knowledge and compassion for terminally ill patients and their families

  • Ability to lead a diverse care team while adapting to the emotional and clinical needs of patients from various backgrounds

  • Strong interpersonal, organizational, and leadership skills

  • Competency in clinical documentation and technology systems

Preferred Qualifications (Not Required):

  • Bachelor of Science in Nursing (BSN)

  • Previous leadership, team management, or supervisory experience in hospice or home health

  • Familiarity with EMR systems and telehealth platforms

  • Certification in Hospice and Palliative Nursing (CHPN)

We Offer

Benefits for All Associates (Full-Time, Part-Time & Per Diem):

  • Competitive Pay

  • 401(k) with Company Match

  • Career Advancement Opportunities

  • National & Local Recognition Programs

  • Teammate Assistance Fund

Additional Full-Time Benefits:

  • Medical, Dental, Vision Insurance

  • Mileage Reimbursement or Fleet Vehicle Program

  • Generous Paid Time Off + 7 Paid Holidays

  • Wellness Programs (Telemedicine, Diabetes Management, Joint & Spine Concierge Care)

  • Education Support & Tuition Assistance (ASN to BSN, BSN to MSN)

  • Free Continuing Education Units (CEUs)

  • Company-paid Life & Long-Term Disability Insurance

  • Voluntary Benefits (Pet, Critical Illness, Accident, LTC)

Ready to Join a Team That Cares?

Apply today and help us lead the way in delivering hospice care that truly matters.

Legalese

  • This is a safety-sensitive position

  • Employee must meet minimum requirements to be eligible for benefits

  • Where applicable, employee must meet state specific requirements

  • We are proud to be an EEO employer

  • We maintain a drug-free workplace

ReqID: 2026-138473
Category: Single Site Ops and Clinical Leadership
Position Type: Full-Time
Company: Gentiva Hospice

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