CNA Other

Overview

The Certified Nursing Assistant assists the clinical staff in the care of and treatment for patients in an acute care setting under the supervision of a licensed nurse. Responsibilities may vary based on department assignment.

Responsibilities

Patient Care Activities

  • Participates in nursing reports by receiving and contributing to status report of patients. Communicates abnormal findings or changes in patient status in a timely manner to supervising RN.
  • Prepares patient and/or patient room for the admission, transfer or discharge process.
  • Provides morning and evening care as well as general care routines such as bathing, personal hygiene, etc. in accordance with established nursing care procedures to assure patients' physical comfort.
  • Takes and records vital signs, pulse oximetery, pain level, height, weight (and other measurements, as applicable) in an accurate and precise manner. 
  • Prepares patients for meals, assists in feeding patients, and distributes water and other nourishment according to patients' needs.
  • Performs general care activities. Consistently follows hand hygiene and isolation practice guidelines established at WHMC.
  • Makes rounds, anticipates patients' needs and responds to call lights promptly.
  • Assumes responsibility for patients' clothing and personal property (prosthetic devices, hearing aides, glasses, etc.), securing items in accordance with.
  • Ambulates patients as per plan of care. Assists with or transports patients as necessary.
  • Collects appropriate specimens and labels specimens at the bedside properly. Transports in a proper and timely manner.
  • Reports and/or records any changes observed in condition or behavior of the patient.
  • Utilizes restraints as per physician order and only as a last resort. Appropriately monitors and assures appropriate device is used. Frequently toilets patients.
  • Ambulates patients. Utilizes lift equipment appropriately and safely for all lifts/transport. Applies and utilized gait belt appropriately to assist patients.
  • Ensures accurate and timely documentation using the electronic medical record and assuring use of own login at all times.
  • Initiative and Dependability

  • Independently performs assigned duties, assists staff in deliver of more complex treatments and procedures.
  • Demonstrates initiative by recognizing and performing duties which need to be performed, although not directly assigned.
  • Seeks guidance and direction, as necessary, for performance of duties.
  • Recognizes and responds to priorities in the patient care process.
  • Maintains a clean and safe environment for patients.
  • Maintains equipment assigned to patient care and reports malfunctioning of equipment to appropriate personnel.
  • Has the willingness and ability to perform additional duties and responsibilities in different areas of the department of the department or different departments on an as-needed basis or as determined by management.
  • Follows established hospital and department policies.
  • Demonstrates the philosophy of team concept.
  • Participates in group projects and staff meetings with suggestions that enhance the work environment and increase productivity.
  • Maintains confidentiality as related to job responsibilities.
  • Exhibits willingness to resolve problems as they arise.
  • Consistently projects positive professional image through appearance and behavior.
  • Completes assigned work within shift.
  • Complies with time and attendance policy.
  • Assists in the orientation of new personnel to the unit. Acts as a buddy for new and/or registry staff.
  • Unit Specific Job Activities & Competencies

  • Positioning orthopaedic patients (i.e. total knee/hip)
  • Application of splints.
  • Use of bed enclosures, specialty beds and restraints.
  • Ensures that professional licensure/certification responsibilities are completed timely as appropriate.
  • Customer Service

  • As observed, all interactions are conducted in a professional manner; is supportive and consistently demonstrates customer service standards.
  • Verbal and written feedback from patients, family members/significant others, medical staff, visitors and co-workers indicates behavior conducive to positive guest relations.
  • Consistently exhibits appropriate phone protocol (e.g., answers phone promptly by the 3rd ring, is courteous and helpful).
  • Consistently contributes to the team effort (e.g., assists co-workers when need is observed or when required; offers constructive suggestions and ideas, rather than complaints).
  • Consistently displays a cheerful and positive attitude. Smiles in all interactions.
  • Is present to greet all new admissions. Welcomes and Orients patient to the room and surroundings. Provides essential supplies for each patient.
  • Rounds hourly on patients & families focusing on pain, positioning, toileting (potty) and patient safety. Responds promptly to patient calls.
  • Utilizes AIDET (acknowledge, introduction, duration, explanation, thank you) in all communications with patients and staff.
  • Utilizes Onstage/Backstage techniques for communication with patient, family and hospital staff.
  • Consistently strives to understand, anticipate and meet the needs, expectations and satisfaction levels of patients and other customers.
  • Quality (Performance Improvement, Risk & Patient Safety)

  • Is aware of and participates in the performance improvement activities of the department.
  • Completes incident reports regarding complaints or other issues.
  • Actively promotes a culture of safety by speaking up when safety concerns are.
  • Participates in departments "Survey Ready" efforts.
  • Professional Conduct, Growth and Development

  • Completes Mandatory Requirements (Such as Annual Updates, Employee Health Screenings, license/certification updates and other requirements within.
  • Follows the chain of command.
  • Attends 80% of department meetings, in-service programs and training. Implements practices.
  • Ensures that professional license/certification responsibilities are completed timely as appropriate.
    •  

    Cultural Specific Competencies

    • Exhibits culturally responsive attitude including, flexibility, empathy, and awareness of communication needs.

    Qualifications

    Education/Training/Experience

     

    All Departments Require:

    • One year acute care experience preferred, may consider experience in a sub-acute or skilled nursing environment. 
    • Effective communication skills in English.
    • Bilingual in English/Spanish and/or English/Mandarin preferred.

    Licenses/Certifications

     

    All Departments Require:

    • Current California CNA certificate
    • Current BLS certificate

    Pediatric Sub-acute Requirements:

    • Prior experience working with the pediatric population

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