RN ER Full-time
McLaren Health Care

Nurse Navigator - Emergency Department

McLaren Health Care Mount Clemens, MI, US
Department: Administrative Emergency

Scheduled Bi-Weekly Hours: 80

Daily Work Times: 8am to 5pm

Provides comprehensive coordination of care for patients and their families/caregivers. Eliminates barriers to timely care, facilitates flow through system, facilitates post-discharge scheduling, increases patient and provider satisfaction, maintains point of contact with providers and serves as the first point of contact for patients and families.

  • Performs assessment of patient care needs for new and ongoing patients, to identify clinical, social and logistical barriers to post-discharge care.
  • Oversees the planning, scheduling, implementation and follow-up of follow-up appointments, referrals, diagnostic testing and procedures for navigated patients.
  • Central point of contact for all navigated patients; including interaction with medical, nursing and ancillary services.
  • Provides education to patients, families, and significant others; acts as an information resource to students, health care professionals, patients, and the public.
  • Collects and reports data from patient on barriers, health care, medications, prior treatments, etc.
  • Tracks order completion and follow up. Monitors patient compliance with patient treatment plan.
  • Assists patients with referrals to outside resources and care coordination as needed.
  • Designs or participates in the creation of health education materials.
  • Provides and documents quality, personalized and evidence-based care and interventions.
  • Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies. May develop and conduct in-service training programs.
  • Complies with federal, state, and local legal and certification requirements by studying existing and new legislation; anticipating future legislation; enforcing adherence to requirements; advising management on needed actions. This includes compliance with all health care regulations, such as HIPAA and OSHA.
  • Performs other related duties as required and directed.

Required:
  • Nursing degree from an accredited educational institution.
  • State licensure as a registered nurse.
  • Three years of experience directly related to the duties and responsibilities specified.

Preferred:
  • Bachelor's degree in nursing.
  • One year prior work experience in clinical area.
  • BLS certification.

Equal Opportunity Employer of Minorities/Females/Disabled/Veterans

Additional Information

  • Schedule: Full-time
  • Requisition ID: 26002944
  • Daily Work Times: 8a-5p
  • Hours Per Pay Period: 80
  • On Call: No
  • Weekends: No

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