CMA Infusion Part-time
Trinity Health

Medical Assistant Certified - Infusion

Employment Type:

Part time

Shift:

Day Shift

Description:

Medical Assistant, Certified

Department: Infusion Clinic

Location: Chelsea, MI

Pay: $18.00-$23.62 per hour based upon Medical Assisting and patient care experience

Why Join Us?

  • Join an organization that is committed to the principle that health care is a basic human right and that all Americans should have access to high-quality, comprehensive health care
  • AWARD WINNING WORKPLACE! The Chelsea hospital is ranked among Newsweek’s best hospitals in the state of Michigan for 2025! Chelsea Hospital is nationally recognized for both quality of care and patient satisfaction and was named a Fortune/PINC 100 Top Hospital in 2023 and a Top Community Hospital by Becker’s Healthcare Review
  • Competitive compensation, DAILYPAY
  • Trinity Health offers a comprehensive benefit package offering healthcare plans accessing the Trinity Health and Blue Cross Blue Shield of Michigan (BCBSM) network of hospitals and providers. Each plan option offers the flexibility to choose from two tiers with Tier 1 Trinity Health network providers providing the lowest out of pocket costs and Tier 2 select BCBSM providers.
  • Benefits package also includes Dental, Vision, PTO, Life Insurance, Short and Long-term Disability
  • Retirement savings plan with employer match and contributions
  • Opportunity for growth and advancement throughout Trinity Health
  • Tuition Reimbursement

Position Purpose:

The Certified Medical Assistant will provide patient care assistance to the Physicians, Nurse Practitioners and Registered Nurses. Additionally, the Certified Medical Assistant will have the following duties and responsibilities of telephone triage support, maintaining patient flow through clinic, bringing back patients for their appointments, obtaining the medical history form and verifying information with the patient, entering medical history information into the EMR system, prepping patients for any/all procedures performed in the Infusion Center, generating referrals, prescriptions, testing referrals, and all discharge paperwork using an EMR system, scheduling the patient’s follow up appointment as needed, discharging patients and answering any questions that they may have, ordering medical supplies and stocking inventory, maintaining clean exam rooms and stock with supplies.  

Shift Available: Days (8am-4:30pm)

Status Available: Contingent (not benefit eligible)  

Required Qualifications

Education:   Requires high school diploma or equivalent.

Experience:  One to three months on the job training and recent medical field experience.

Certification/Licensure: Must have MA certification or be willing to obtain within six months of being in MA role.

Visit www.trinityhealthmichigan.org/careers to learn more about the benefits, culture and career development opportunities available to you at Trinity Health Michigan.

About Chelsea Hospital

Chelsea Hospital is a 103-bed, not-for-profit hospital established in 1970 leading the way in patient safety in satisfaction. Located in Chelsea, Michigan, Chelsea Hospital is a joint venture between Trinity Health and University of Michigan Health. These two award-winning health systems bring new services to Chelsea, while sharing resources, best practices and more to drive innovation and a higher level of care.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

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