Overview HarmonyCares is a leading national value-based provider of in-home primary care services for people with complex healthcare needs. Headquartered out of Troy, Michigan, HarmonyCares operates home-based primary care practices in 14 states. HarmonyCares employs more than 200+ primary care providers to deliver patient-centered care under an integrated, team-based, physician-driven model. Our Mission – To bring personalized, quality-based healthcare to the home of patients who have difficult accessing care. Our Shared Vision – Every patient deserves access to quality healthcare. Our Values – The way we care is our legacy. Every interaction counts. Go the extra mile. Empower and support each other. Why You Should Want to Work with Us Health, Dental, Vision, Disability & Life Insurance, and much more 401K Retirement Plan (with company match) Tuition, Professional License and Certification Reimbursement Paid Time Off, Holidays and Volunteer Time Paid Orientation and Training Day Time Hours (no holidays/weekends) Manageable rosters and visits per day compared to a traditional practice environment Great Place to Work Certified Established in 11 states Largest home-based primary care practice in the US for over 28 years, making a huge impact in healthcare today! More details about the benefits we offer can be found at https://careers.harmonycares.com/benefits . Responsibilities The Clinical Partner (Medical Assistant) will assist Harmony Cares Primary Care Physician, Nurse Practitioners and Clinical Teams in the delivery of primary health care and patient care management in a residential setting. Essential Duties and Responsibilities Supports mission, vision and core values which include but not limited to delivering compassionate support, attention and assistance to patients, families and members of the team Support Patient Care through Clinical Partnership with Nurse Practitioners, Physicians, and Care Management Teams Coordinates daily travel itinerary and transports clinicians to scheduled appointments Prepares patients for examination and treatment; May at times include preparing patients for minor procedures Secures patient consent forms, records patient care documentation accurately and in a timely manner Coordinates patient care as directed by Clinicians, company standards and policies Respects patient confidentiality at all times and treats patients with courtesy and respect Performs phlebotomy (venipuncture only), EKG or any other procedure as requested by Clinician Labels, stores and properly packages specimens for lab delivery Assists In identifying and closure of quality gaps Documentation and updating of patient care plans, as well as SDoH (Social Determinants of Health) and other assessments within the patient chart or electronic medical record Required to maintain compliance with CLIA (Clinical Laboratory Improvement Amendments), OSHA, and HIPPAA guidelines Prepares and maintains supplies and equipment for treatment (supply inventory, medical bag and car) (where applicable) Ensure company vehicle is clean and proper periodic maintenance schedule is followed (where applicable) Attends required meetings and in-services In this role you may work with. . . Primary Care Physicians Nurse Practitioners Clinical Teams Patients Patients Families Qualifications Required Knowledge, Skills, and Experience High School graduate or GED equivalent Graduate of an accredited Medical Assistant, Phlebotomy, EMT, related medical education/training program or 1 year of experience serving as a Medical Assistant or Phlebotomist Current CPR certification that meets Company guidelines Knowledge of medical terminology Basic computer literacy, including EMR, iPad, and GPS experience Strong interpersonal communication and customer service skills Must maintain a valid driver’s license and good driving record Preferred Knowledge, Skills and Experience Certified Medical Assistant Six months of experience in patient care, preferably geriatric care Strong Phlebotomy skills Desire and ability to obtain MA certification with 180 days of hire Conditions of this role to be aware of. . . Full range body motion including handling/lifting patients Ability to drive up to 150 miles daily in urban and/or rural setting Ability to lift/carry items weighing up to 50 lb Ability to read and understand road maps Sit or stand for long periods of time Pay Transparency Individual compensation packages are based on various factors unique to each candidate, including skill set, experience, qualifications, and other job-related considerations.
Overview HarmonyCares is a leading national value-based provider of in-home primary care services for people with complex healthcare needs. Headquartered out of Troy, Michigan, HarmonyCares operates home-based primary care practices in 14 states. HarmonyCares employs more than 200+ primary care providers to deliver patient-centered care under an integrated, team-based, physician-driven model. Our Mission – To bring personalized, quality-based healthcare to the home of patients who have difficult accessing care. Our Shared Vision – Every patient deserves access to quality healthcare. Our Values – The way we care is our legacy. Every interaction counts. Go the extra mile. Empower and support each other. Why You Should Want to Work with Us Health, Dental, Vision, Disability & Life Insurance, and much more 401K Retirement Plan (with company match) Tuition, Professional License and Certification Reimbursement Paid Time Off, Holidays and Volunteer Time Paid Great Place to Work Certified Established in 11 states Largest home-based primary care practice in the US for over 28 years, making a huge impact in healthcare today! Responsibilities The Clinical Triage Nurse, RN assists with triage of inbound sick calls from Medical Group patients. The primary responsibility will be to assess patient symptoms, provide appropriate medical advice, determine the level of care required and coordinate care with a care team. The Clinical Triage Nurse, RN also reviews clinical test results, utilizing clinical judgement to summarize results to assist providers in their review process. This position requires strong clinical knowledge, excellent communication skills, and the ability to work remotely, providing critical healthcare guidance to patients in need. Essential Duties and Responsibilities Prioritizes and responds promptly to each inbound phone call and voicemail received Adheres to daily availability expectations based on schedule Demonstrates exceptional customer service by addressing all inquiries, concerns, and needs with empathy, professionalism, and a solutions-oriented mindset Practices appropriate judgement when classifying whether the inbound interaction requires clinical triage or transfer to another care team member. Utilizes appropriate process when conducting necessary transfers Conducts thorough assessments of patients’ symptoms and medical history over the phone. Utilizes appropriate probing questions and EMR to gather information Uses evidence-based guidelines to make informed decisions about the urgency of patient conditions. Assigns the appropriate triage priority based on available information Utilizes correct judgement to identify when crisis intervention is required. Adheres to outlined protocols for connecting the patient to emergency services Educates patients, caregivers, and others on health maintenance, disease prevention, self-care, medications, and necessary follow-up steps per protocol Performs outbound phone calls to communicate providers orders on behalf of the provider Collaborates with the care team to ensure patient needs are met and follow-ups are appropriately completed Communicates effectively with patients and their families, addressing their concerns and providing emotional support Test Results: Prioritizes and responds promptly to each inbound result received Practices appropriate judgement when classifying the urgency of a result and appropriate clinical information to convey to the provider Analyzes results data, identifying needs, patterns, and variances, and communicating findings to the provider Performs data entry for patient results and quality metrics per defined protocol Maintains clear and compassionate written and verbal communication with care team members Adheres to all company-established policies and procedures Meets required quality standards and productivity expectations Appropriately identifies, acknowledges, escalates, and/pr addresses patient complaints, grievances, and concerns promptly and effectively Collaborates with the care team members to promote quality patient care, satisfaction, and outcomes Participates in projects and quality improvement initiatives as assigned Additional duties as assigned by the Clinical Triage Manager and/or Director as related to clinical performance and outcomes Qualifications Required Knowledge, Skills and Experience Graduate of approved or accredited nursing education program as a Registered Nurse Current valid RN license. Must be able to obtain and maintain RN license within all service states within 6 months from hire Satisfactory completion of required nursing continued education requirements Ability to react decisively and quickly in urgent and emergent situations Strong comprehension of medical terminology and pharmaceuticals Demonstrated experience with multi-tasking Strong communication skills (written & spoken) Demonstrated proficiency in using electronic health records (HER) system Ability to communicate effectively with providers, patient care teams, patients, patients’ family members and facility staff Ability to work remotely and independently Knowledge of basic principles, practices, and techniques in primary healthcare Strong organizational skills and attention to detail Conflict resolution skills Preferred Knowledge, Skills and Experience Familiarity with Medicare and Medicaid insurances and programs 2+ years of experience as an RN Contact center experience Nurse triage experience Experience in Aprima (EHR) Multistate License (MSL) As part of the hiring process , candidates may be required to complete a background check in the state of Florida. Additional information regarding the background screening can be found at the following link: https://info.flclearinghouse.com . Posted Min Pay Rate USD $33.46/Hr. Posted Max Pay Rate USD $36.45/Hr. Pay Transparency Individual compensation packages are based on various factors unique to each candidate, including skill set, experience, qualifications, and other job-related considerations.
Overview Geriatric Primary Care Advance Practice Provider opportunity with growing team! Mon-Fri, no weekends or evenings role managing chronic conditions of your own patient panel. Get charting done during work-day using Athena EMR + AI Scribe! HarmonyCares is a leading national value-based provider of in-home primary care services for people with complex healthcare needs. Headquartered out of Troy, Michigan, HarmonyCares operates home-based primary care practices in 14 states. HarmonyCares employs more than 200+ primary care providers to deliver patient-centered care under an integrated, team-based, physician-driven model. Our Mission – To bring personalized, quality-based healthcare to the home of patients who have difficult accessing care. Our Shared Vision – Every patient deserves access to quality healthcare. Our Values – The way we care is our legacy. Every interaction counts. Go the extra mile. Empower and support each other. Why You Should Want to Work with Us Competitive Base Salary Accountable Care Organization Comprehensive benefit package including 401K with match Annual stipend for CME and license/association dues Paid Subscription UpToDate for your tablet and company phone A+ rated malpractice coverage with tail coverage Additional Benefits No holidays, no hospital rounds Minimal call responsibilities Provide primary care to high acuity patients in their home Monday - Friday Assistant to support your appointments in select markets Company Car w/ Driver in select markets Responsibilities The Nurse Practitioners we seek are those who have directly related experience in home health, geriatrics, hospice and primary care. The Nurse Practitioner who wants to practice medicine with a focus on patient care, not volume. We want our clinicians to take the time needed to truly address the patient’s needs. Qualifications Licensed as a NP in the State where HarmonyCares Medical Group office located Federal DEA License/eligibility Geriatric training/experience preferred Active CPR/BLS Certification Board Certification Must maintain a valid driver’s license and good driving record Pay Transparency Individual compensation packages are based on various factors unique to each candidate, including skill set, experience, qualifications, and other job-related considerations.
Overview Geriatric Primary Care Advance Practice Provider opportunity with growing team! Mon-Fri, no weekends or evenings role managing chronic conditions of your own patient panel. Get charting done during work-day using Athena EMR + AI Scribe! HarmonyCares is a leading national value-based provider of in-home primary care services for people with complex healthcare needs. Headquartered out of Troy, Michigan, HarmonyCares operates home-based primary care practices in 14 states. HarmonyCares employs more than 200+ primary care providers to deliver patient-centered care under an integrated, team-based, physician-driven model. Our Mission – To bring personalized, quality-based healthcare to the home of patients who have difficult accessing care. Our Shared Vision – Every patient deserves access to quality healthcare. Our Values – The way we care is our legacy. Every interaction counts. Go the extra mile. Empower and support each other. Why You Should Want to Work with Us Competitive Base Salary Accountable Care Organization Comprehensive benefit package including 401K with match Annual stipend for CME and license/association dues Paid Subscription UpToDate for your tablet and company phone A+ rated malpractice coverage with tail coverage Additional Benefits No holidays, no hospital rounds Minimal call responsibilities Provide primary care to high acuity patients in their home Monday - Friday Assistant to support your appointments in select markets Company Car w/ Driver in select markets Responsibilities The Nurse Practitioners we seek are those who have directly related experience in home health, geriatrics, hospice and primary care. The Nurse Practitioner who wants to practice medicine with a focus on patient care, not volume. We want our clinicians to take the time needed to truly address the patient’s needs. Qualifications Licensed as a NP in the State where HarmonyCares Medical Group office located Federal DEA License/eligibility Geriatric training/experience preferred Active CPR/BLS Certification Board Certification Must maintain a valid driver’s license and good driving record Pay Transparency Individual compensation packages are based on various factors unique to each candidate, including skill set, experience, qualifications, and other job-related considerations.
Overview HarmonyCares is a leading national value-based provider of in-home primary care services for people with complex healthcare needs. Headquartered out of Troy, Michigan, HarmonyCares operates home-based primary care practices in 14 states. HarmonyCares employs more than 200+ primary care providers to deliver patient-centered care under an integrated, team-based, physician-driven model. Our Mission – To bring personalized, quality-based healthcare to the home of patients who have difficult accessing care. Our Shared Vision – Every patient deserves access to quality healthcare. Our Values – The way we care is our legacy. Every interaction counts. Go the extra mile. Empower and support each other. Why You Should Want to Work with Us Competitive Base Salary Accountable Care Organization Comprehensive benefit package including 401K with match Annual stipend for CME and license/association dues Paid Subscription UpToDate for your tablet and company phone A+ rated malpractice coverage with tail coverage Additional Benefits No holidays, no hospital rounds Minimal call responsibilities Provide primary care to high acuity patients in their home Monday - Friday Assistant to support your appointments in select markets Company Car w/ Driver in select markets Responsibilities The Nurse Practitioners we seek are those who have directly related experience in home health, geriatrics, hospice and primary care. The Nurse Practitioner who wants to practice medicine with a focus on patient care, not volume. We want our clinicians to take the time needed to truly address the patient’s needs. Qualifications Licensed as a NP in the State where HarmonyCares Medical Group office located Federal DEA License/eligibility Geriatric training/experience preferred Active CPR/BLS Certification Board Certification Must maintain a valid driver’s license and good driving record Pay Transparency Individual compensation packages are based on various factors unique to each candidate, including skill set, experience, qualifications, and other job-related considerations.
