Medical Assistant (Integrative Medicine)

Crossover Health San Jose, CA

1 day ago

Medical Assistant

About Crossover Health Crossover Health is creating the future of health as it should be. A national, team-based medical group with a focus on wellbeing and prevention that extends beyond traditional sick care, the company delivers an entirely new model of healthcare—Primary Health—built on the foundation of trusted relationships, an interdisciplinary care team approach, and outcomes-based payment. Crossover’s Primary Health model integrates primary care, physical medicine, mental health, health coaching, care navigation and more, and delivers care in surround-sound—in-person, virtually and via asynchronous messaging. Together we are building a community of members that embraces healthcare as a proactive part of their lifestyle. Job Summary The Crossover Health Medical Assistant role is a key player in creating the unique patient experience we seek to deliver. The Medical Assistant provides clinic guests with above-and beyond service to ensure an exceptional patient experience. As a Medical Assistant, you ensure that guests are delighted and happy from the moment they step into the clinic and continue to extend the service experience beyond the clinic walls to ensure superior service delivery. The Medical Assistant plays a crucial role in creating a unique and exceptional patient and member experience within our clinic. This position is responsible for providing guests with above-and-beyond service, ensuring they are delighted from the moment they step into the clinic and continuing to extend the service experience beyond the clinic walls. As the Medical Assistant, you assist members with checking in, demonstrating an in-depth knowledge of self-insured employer health insurance, including copays, co-insurance, and related benefits. You are at the forefront of facilitating the patient and member experience throughout our health center, ensuring superior service delivery and a welcoming environment. Clinical Responsibilities Take medical histories, measure patient vitals, and other pertinent information to assist the clinician with care of the patient. Handle inventory, orders, and replenish medical supplies and materials. Provides phlebotomy services and immunization services Performs other duties as assigned Member Service Responsibilities Welcomes each member and handles all member interactions with the highest level of hospitality and professionalism. Demonstrates a commitment to quality, delivering uncompromised service and outcomes. Accommodates special requests for member support whenever possible and helps to promptly resolve member questions. Assists with assigned projects and special provider or patient requests. Assists with the member check-in process, including a basic understanding of benefit eligibility files, check-in technology and overall clinic workflows within the context of care delivery. Processes transactions required to begin or complete the visit. Demonstrates an in-depth knowledge of employer-sponsored health insurance, including copays, co-insurance, and related benefit specific requirements, in order to support members. Engages with members by answering calls, scheduling appointments, responding to emails, and following up with member needs. Collaborates with providers and staff members to deliver an exceptional seamless patient-centered care experience. Performs other duties as assigned Required Qualifications Graduate of an accredited medical assistant or surgical technician program. Minimum of 2 years comparable clinical back office medical assistant experience. BLS (Basic Life Support) certification required. Preferred Qualifications Excellent computer skills and familiarity with Microsoft products. Reading, writing, and excellent oral proficiency in the English language. Strong organizational and follow-through skills. Excellent communication and interpersonal skills. High level of ownership, accountability and initiative. Proven organizational skills, great interpersonal skills, and ability to work as a key team member. Comfort and efficiency with multi-tasking, issue resolution, and conflict management. Physical Job Requirements May require standing, walking and sitting for extended amounts of time. Occasionally lift and carry items weighing up to 50 lbs. Manual and finger dexterity and hand-eye coordination Includes full range of body motion including potential of handling and lifting patients. Requires corrected vision, hearing and speech within normal ranges. Must be able to effectively communicate with patients and team members. The base pay range for this position is $28.24 to $37 per hour. Pay range may vary depending on work location, applicable knowledge, skills, and experience. This position will be eligible for a comprehensive benefits package that includes Medical Insurance, Dental Insurance, Vision Insurance, Short- and Long-Term Disability, Life Insurance, Paid Time Off and 401K. Crossover Health is committed to Equal Employment Opportunity regardless of race, color, national origin, gender, sexual orientation, age, religion, veteran status, disability, history of disability or perceived disability. If you need assistance or an accommodation due to a disability, you may email us at careers@crossoverhealth.com . To all recruitment agencies : We do not accept unsolicited agency resumes and are not responsible for any fees related to unsolicited resumes. #LI-Onsite

Planned Parenthood Mar Monte San Jose, CA

Float HSS I (Medical Assistant) (MMCC)

Float Health Services Specialist I Full-Time Mar Monte Community Clinic Health Center, San Jose, CA Travel to: San Jose 1691, Eastside (San Jose), Blossom Hill (San Jose), Redwood City, Mountain View General Duties: Travels to PPMM locations as required Provides direct service in all the health center specific areas including, sexual and reproductive health, abortion, as appropriate to scope of services and health centers; Provides patients with accurate information regarding Planned Parenthood services, including questions pertaining to contraception, options, and funding sources; Contributes to achieving health center productivity goals; Screens financial, medical and social history with correct documentation of pertinent information Demonstrates PPMM customer service standards; Solicits donations from patients per PPMM guidelines. Demonstrate PPMM workplace values and service standards. Follows all patient care standards Front Office Check-in & Check-out: Communicates professionally and accurately about services, payment and appointment scheduling. Provides paperwork to patients and secures payment and insurance information as needed for billing purposes. Enters accurate patient information into Electronic Practice Management System (EPM) Makes Health Center appointments, provides information and appropriate referrals Contacts insurance companies to obtain benefit information and authorization for services Ensures accuracy of charges and posts charges to EPM for all pay types following established practices and procedures. Runs end-of-day reports as directed by Center Manager. Responsible for ensuring all charges are entered same day and all charges must be completed by close of business day. Handles patient check-out, calculates and collects fees, solicits contributions, schedules future appointments. Contacts appropriate Health Center staff and billing department personnel as necessary to obtain information needed to complete billing and to resolve errors. Notifies supervisor of discrepancies or unusual occurrences in daily billing or computer software/hardware. Responsible for scanning all documents in patients chart at date of service Responsible for completing all billing tasks and corrections within 72 hours of receipt Responsible for following all PPMM financial policies and procedures Prepares charts for next day appointments; completes confirmation calls and chart prep as needed. Back Office Lab & Direct Care: Check-in & Check-out Performs moderately complex lab testing including: Pregnancy tests, STI/HIV testing from blood and urine collection and phlebotomy/ and venipuncture. Prepares daily patient lab samples for transfer to appropriate lab(s) including maintaining lab logs and running lab report for daily reconciliation. Completes lab controls as needed. Checks refrigerator temperatures. Cleans instruments, exam rooms, lab area, and autoclave as assigned. Prepares patients for exams and assists in exam room when needed; Provides pregnancy testing, information and referral, schedules PT clients for follow up family planning or other appropriate services; Performs lab work and venipuncture; Prepares examination room with appropriate supplies for examination and cleans room; QUALIFICATIONS High School Diploma or General Education Diploma (GED) Able to communicate sensitive information across a range of diverse backgrounds (both verbal and written) General knowledge of Windows based computer applications and willingness to learn new computer skills Ability to work in a busy environment, handling multiple tasks simultaneously without compromising accuracy, attention to detail and respect to patients and staff REQUIREMENTS Satisfactory completion of an initial health screening within 10 days of first date of employment Completes all HSS I training requirements within first year of employment No active performance issues at the time of promotion to HSS II Able to work nights and weekends as required Able to work at a variety of PPMM locations

Planned Parenthood Mar Monte San Jose, CA

HSS I (Medical Assistant) (San Jose 1691)

Health Services Specialist I Full-Time San Jose 1691 health center, San Jose CA General Duties: Provides direct service in all the health center specific areas including, sexual and reproductive health, abortion, as appropriate to scope of services and health centers; Provides patients with accurate information regarding Planned Parenthood services, including questions pertaining to contraception, options, and funding sources; Contributes to achieving health center productivity goals; Screens financial, medical and social history with correct documentation of pertinent information Demonstrates PPMM customer service standards; Solicits donations from patients per PPMM guidelines. Demonstrate PPMM workplace values and service standards. Follows all patient care standards Front Office Check-in & Check-out: Communicates professionally and accurately about services, payment and appointment scheduling. Provides paperwork to patients and secures payment and insurance information as needed for billing purposes. Enters accurate patient information into Electronic Practice Management System (EPM) Makes Health Center appointments, provides information and appropriate referrals Contacts insurance companies to obtain benefit information and authorization for services Ensures accuracy of charges and posts charges to EPM for all pay types following established practices and procedures. Runs end-of-day reports as directed by Center Manager. Responsible for ensuring all charges are entered same day and all charges must be completed by close of business day. Handles patient check-out, calculates and collects fees, solicits contributions, schedules future appointments. Contacts appropriate Health Center staff and billing department personnel as necessary to obtain information needed to complete billing and to resolve errors. Notifies supervisor of discrepancies or unusual occurrences in daily billing or computer software/hardware. Responsible for scanning all documents in patients chart at date of service Responsible for completing all billing tasks and corrections within 72 hours of receipt Responsible for following all PPMM financial policies and procedures Prepares charts for next day appointments; completes confirmation calls and chart prep as needed. Back Office Lab & Direct Care: Check-in & Check-out Performs moderately complex lab testing including: Pregnancy tests, STI/HIV testing from blood and urine collection and phlebotomy/ and venipuncture. Prepares daily patient lab samples for transfer to appropriate lab(s) including maintaining lab logs and running lab report for daily reconciliation. Completes lab controls as needed. Checks refrigerator temperatures. Cleans instruments, exam rooms, lab area, and autoclave as assigned. Prepares patients for exams and assists in exam room when needed; Provides pregnancy testing, information and referral, schedules PT clients for follow up family planning or other appropriate services; Performs lab work and venipuncture; Prepares examination room with appropriate supplies for examination and cleans room; QUALIFICATIONS High School Diploma or General Education Diploma (GED) Able to communicate sensitive information across a range of diverse backgrounds (both verbal and written) General knowledge of Windows based computer applications and willingness to learn new computer skills Ability to work in a busy environment, handling multiple tasks simultaneously without compromising accuracy, attention to detail and respect to patients and staff REQUIREMENTS Ability to work at nearby PPMM locations as needed Able to work nights and weekends as required

Premise Health Sunnyvale, CA

Medical Assistant (MA)

$25 - $40.65 / hour

Premise's mission is to help people get, stay, and be well. We hope you will join us in our mission and experience why amazing health starts with amazing healthcare. For more information, visit www.jobs.premisehealth.com. As a Full Time Medical Assistant (MA) , you'll provide care to client employees and their dependents in our Health Center located in Sunnyvale, CA . The scheduled hours are 9:30am-6:30pm, Monday-Friday. No weekends! What You’ll Do Interviews patients and measures vital signs (pulse rate, temperature, blood pressure, weight, and height) Maintains patient health records to ensure accurate and up-to-date records Prepares treatment rooms, cleans and sterilizes instruments Medication administration including injections, performs laboratory tests, operates EKGs and other diagnostic equipment as permitted by state regulations Performs administrative tasks, assists at the front desk, schedules appointments, makes follow-up calls, and orders medical supplies Performs other duties as assigned What You’ll Bring National certification in Medical Assisting from a Premise Health approved organization OR Certificate/Diploma and Transcripts from an accredited Medical Assistant program with hands on externship completed and passed- total online courses are not accepted Current certification with hands-on training in AHA, ARC or equivalent Basic Life Support for health care providers is required Previous Medical Assistant experience preferred Work-life balance is at the foundation of how decisions are made and where Premise is headed. We can only help people get, stay, and be well if we do the same for ourselves. In addition to competitive pay, Premise offers full-time team members benefits including medical, dental, vision, life and disability insurance, a 401(k) program with company match, paid holidays and vacation time, a company-sponsored wellness program, EAP, access to virtual primary care and virtual behavioral health at no cost for team members and their dependents. Additional benefits can be viewed here: https://jobs.premisehealth.com/benefits. Premise is an equal opportunity employer; we value inclusion and do not discriminate based on race, color, religion, creed, national origin or ancestry, ethnicity, sex (including pregnancy and related conditions), gender identity or expression, sexual orientation, age, physical or mental disability, genetic information, past, current or prospective service in the uniformed services, or any other characteristic protected under applicable federal, state, or local law. Premise provides its reasonable and genuinely expected range of compensation for this job of $25.00 - $40.65 per hour. A number of factors will influence the rate offered for this position, including your experience, qualifications, geographic location, and other factors. Should you have questions regarding this job posting, please contact askhr@premisehealth.com.

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