Care Liaison Manager - RN Required

Company:

Position Summary

The Care Liaison Manager is responsible for modeling the Compassus values of Compassion, Integrity, Excellence, Teamwork, and Innovation and for promoting the Compassus philosophy, using the 6 Pillars of Success as the foundation. S/he is responsible for upholding the Code of Ethical Conduct and for promoting positive working relationships within the company, among all departments, and all external stakeholders. In connection with the JV's Value-Based Enterprise (VBE) care coordination agreement with hospital systems, the Care Liaison Manager will lead implementation of care coordination activities for each Home and Community
Care (HCC) service line including Hospice and Home Health, within the geographic area of responsibility with the goal of furthering the value-based activities of the ministries and the JV. This role will have a supporting relationship with local HCC leaders and will be responsible for implementing a collective market strategy via engagement of hospital and JV leaders and through a comprehensive understanding of their operational considerations and goals. The role will be responsible for representing all continuum in the geographic territory, including providing leadership and singular connectivity for the JV's home health and hospice
service lines to hospital systems within territory. The role will establish and maintain core relationships within the hospital system to ensure collaboration and alignment around shared VBE goals. As lead market representative of VBE care coordination services, substantial understanding of JV's home health and hospice service lines' operations is essential and must be maintained through direct participation in operational improvement meetings for all within territory. Responsibility for ensuring a value-based operational direction and hospital leader participation in value-based care coordination activities is principal to this role. It is expected that the position leads collaborative discussion with hospital leadership, fostering engagement through the enhancement and adaptation of operational strategies to achieve successful care coordination in furtherance of the value-based purposes of the hospital and JV enterprise. This position is responsible for leadership, oversight and training of the clinical liaison and CTA staff and facilitates strong collaboration between all components of service delivery including operations, clinical services, and all shared services. Additionally, this position will lead the coordination of services within the applicable region(s) and in all settings
including acute care and physician/ambulatory in furtherance of the value-based enterprise goals.

Position Specific Responsibilities

• The job duties listed are essential functions of the position. However, other duties may be assigned, and may also be considered essential functions of the position.

• The caregiver must be sufficiently fluent in the English language to satisfactorily perform the essential functions of the position. The degree of fluency required will vary depending upon the nature of the position.

• Caregivers are expected to honor the Mission, Values, Vision and Promise and adhere to the Code of Conduct, policies and standards of their organization.

• For direct patient care roles: Performs and maintains currency of essential competencies as required by specific area of hire and populations served.

• In furtherance of VBE care coordination goals, participates in development, and leads implementation of, strategic and tactical care coordination and related service enhancement and growth plans for each service line, as appropriate, within a specific geographic area of responsibility with the goal of increasing volume of appropriate patients referred and admitted for service while creating collaboration and excellent care coordination between all hospitals and JV’s home health care and hospice agencies.

• Ensures growth-focused operational direction and leader participation in growth-focused activity.

• Maintains a supporting relationship between local leaders and JV leaders and is responsible for implementing a collective care coordination market strategy via engagement of leaders and through a comprehensive understanding of operational considerations and VBE goals.

• Ensures collaboration and alignment around established shared goals.

• Acquires and maintains substantial understanding of JV’s home health and hospice service lines' operations, including through participation in operational management meetings and improvement efforts for all within territory.

Education and/or Experience

Required - Bachelor’s Degree Nursing or master's degree Social Work
Required Bachelor's Degree Healthcare-related field, Business Administration, Communications Or equivalent educ/experience
Preferred Master's Degree Clinical degree, Business, Health Administration or other related area preferred.
Required 3 years Complex healthcare business project management experience required
Preferred 3 years Documented prior success in managing healthcare teams, business development, or program management
Preferred Previous business development experience in the state healthcare marketplace preferred
Preferred Previous experience collaborating directly with healthcare executives and decision makers, physicians, hospital discharge planners and other health care providers preferred

Certifications, Licenses, and Registrations

- Required upon hire: Current state professional license or certification appropriate to discipline. 
- Compliance with all JV partner occupational health requirements.

Skills

Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percentage.
Language Skills: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from leaders, team members, investors, and external parties. Strong written and verbal communications. Demonstrated interpersonal skills and the ability to communicate effectively through strong written and verbal communications in English.
Other Skills and Abilities: Articulates and embraces integrated healthcare at home philosophy. Customer focused, including anticipating customer needs and responding quickly to customer concerns. Strong interpersonal and customer service skills and ability to integrate effectively with other teams. Ability to work independently and collaboratively with others to identify issues and solve problems and motivate team members. Ability to proactively identify ways to enhance or improve high quality care programs, processes and systems and is highly organized, thorough and detail oriented. Enjoys variety, fast paced, and flexible assignments to meet ongoing business needs and can exercise discretion, sensitivity, tact and respect for confidentiality at all times. Results oriented and able to use sound judgment in managing and prioritizing multiple projects to meet deadlines. Some travel required.

Physical Demands and Work Environment: The demands of this role necessitate a team member to effectively perform essential functions. Adaptations can be made to accommodate team members with disabilities. Regular standing, walking, and manual dexterity are fundamental, along with the ability to lift and move objects up to 50 pounds. Visual acuity requirements include close and distance vision, color and peripheral vision, depth perception, and the ability to adjust focus. In a healthcare setting, exposure to bodily fluids, infectious diseases, and conditions typical to the field is expected. Routine use of standard medical equipment and tools associated with clinical care is essential. This description provides a general overview and may vary by role and department, capturing the nuanced demands and conditions inherent to clinical positions in our organization.

At Compassus, including all Compassus affiliates, diversity, equity, and inclusion are fundamental to our Pillars of Success. We are committed to creating a fair work environment where our team members feel welcomed, highly valued, and respected. As an equal opportunity employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

#LI-KM1

Build a Rewarding Career with Compassus
At Compassus, we care for our team members as much as we care for our patients and their families. Through our Care for Who I Am culture, we show compassion, respect, and appreciation for every individual. Embark on a career that cares for you while you care for others.

Your Career Journey Matters
We’re dedicated to helping you grow and succeed. Whether you’re pursuing leadership roles, specialized training, or exploring new career paths, we provide the tools and support you need to thrive.

The Compassus Advantage
• Meaningful Work: Make an impact every day by honoring the quality of life of our patients, supporting them and their families with compassion, and creating moments that truly matter.
• Career Development: Access leadership pathways, mentorship, and personalized professional development.
• Innovation Meets Compassion: Collaborate with a supportive team using the latest tools and technologies to deliver exceptional care.
• Enhanced Benefits: Enjoy competitive pay, flexible time off, tuition reimbursement, and wellness programs designed for your well-being.
• Recognition and Support: Be celebrated for your contributions through recognition programs that honor your dedication.
• A Culture of Belonging: Thrive in a culture where you can be your authentic self, valued for your unique contributions and supported in a community that embraces diversity and inclusion.

Ready to Join?
At Compassus, your career is more than a job—it’s an opportunity to make a lasting impact. Take the next step and join a team that empowers you to grow, innovate, and thrive.

Share this job

Related Jobs

Manager/Supervisor

Full-time

3 months ago

Nurse Manager of Surgical Services

Tennova Healthcare Concord, TN

Job Summary The Manager, Surgical Services is responsible for the daily operations and coordination of care across surgical departments, including pre-operative, intra-operative, and post-operative services. This role provides leadership to clinical and non-clinical staff, supports quality and safety initiatives, and collaborates with multidisciplinary teams to ensure the delivery of high-quality, patient-centered care. The Manager plays a key role in driving departmental performance, supporting employee engagement, and aligning surgical services with hospital-wide operational, financial, and strategic goals. Essential Functions Oversees the delivery of patient care throughout the surgical continuum, including preoperative, operative, and postoperative phases. Supervises, supports, and evaluates the performance of staff in surgical services, ensuring adherence to clinical standards and regulatory requirements. Applies evidence-based practices and performance improvement methodologies to enhance clinical outcomes, patient safety, and workflow efficiency. Analyzes data related to patient satisfaction, quality metrics, staffing, and operational performance to drive ongoing improvement. Develops and implements policies, procedures, and practice standards for surgical services in accordance with hospital and regulatory guidelines. Collaborates with physicians, department leaders, and support services to ensure effective communication, continuity of care, and resolution of operational issues. Engages staff in identifying improvement opportunities, risk mitigation strategies, and best practices to enhance patient care and team performance. Participates in strategic planning, program development, and capital/resource planning for the surgical department. Performs other duties as assigned. Maintains regular and reliable attendance. Complies with all policies and standards. Leadership Responsibilities Supervision and Staff Management Provides leadership, mentorship and professional development opportunities for departmental staff. Schedules employees to ensure effective use of resources. Consults with Director on staffing issues. Conducts performance evaluations, sets goals and provides feedback to staff on their performance and development. Strategic Planning and Financial Oversight Develops and manages departmental budget ensuring cost effective operations while maintaining high quality service. Monitors expenditures, ensuring cost-effective delivery of services. Evaluates and implements new technologies to enhance operational efficiency. Develops and implements departmental policies and procedures and protocols to optimize quality and overall efficiencies. Quality Assurance and Regulatory Compliance Ensures compliance with all relevant regulatory bodies. May oversee the accreditation process with relevant agencies ensuring that services meet or exceed industry standards. Participates in audits, inspections and accreditation processes as applicable. Follows established quality control practices to ensure accuracy, consistency and safety. Collaboration and Communication Works closely with leadership teams to coordinate and improve service delivery. Stays up-to-date with industry advancements, new technologies, and regulatory changes. Staff Responsibilities May work in a staff role, when required. Ensures that duties and responsibilities are fulfilled while meeting all competencies established for that job. Qualifications Bachelor's Degree in relevant field required or Four (4) plus years of direct experience in lieu of a Bachelor's degree required Master's Degree preferred 2-4 years of experience in closely related field with Bachelor's degree required 2-4 years of previous leadership experience preferred Knowledge, Skills and Abilities Strong leadership, organizational, and communication skills. Ability to collaborate with interdisciplinary teams and manage cross-functional relationships. Foster a positive work environment that promotes teamwork, professionalism, and continuous improvement. Communicate effectively with leadership, team members, and stakeholders. Ability to work effectively with others, delegate responsibilities, and independently manage tasks while meeting established deadlines. Problem-solving and critical thinking skills. In depth knowledge of industry best practices and regulatory compliance (if applicable). Strong organizational and time management skills. Proficiency with Google and Microsoft platforms, healthcare software systems, and data analysis tools. Licenses and Certifications RN - Registered Nurse - State Licensure and/or Compact State Licensure required BCLS - Basic Life Support issued by American Heart Association (AHA) or American Red Cross (ARC) or American Safety and Health Institute (ASHI) required and ACLS - Advanced Cardiac Life Support issued by American Heart Association (AHA) or American Red Cross (ARC) or American Safety and Health Institute (ASHI) required Clinical Area of Specialty Certification in Perioperative Nursing (e.g., CNOR) preferred

Full-time

3 days ago

Registered Nurse Clincial Decision Unit Weekends

Tennova Healthcare Concord, TN

Job Summary The Registered Nurse (RN) provides patient-centered care through the nursing process of assessment, diagnosis, planning, implementation, and evaluation. This role is responsible for coordinating and delivering high-quality care based on established clinical protocols and physician/provider orders. The RN collaborates with physicians, nurses, and other healthcare professionals to ensure effective patient care and desired outcomes, while maintaining a supportive and compassionate environment for patients and their families. Essential Functions Coordinates and delivers high-quality, patient-centered care in accordance with organizational policies, protocols, and the nursing process. Conducts thorough patient assessments and documents findings accurately, reporting changes in condition to the appropriate care team members. Utilizes knowledge of human growth and development to provide age-appropriate care and education. Administers prescribed medications, monitors for side effects, and documents administration in accordance with standards of practice. Assists physicians during procedures within the scope of documented competency and skill level. Collaborates with the healthcare team to develop, implement, and evaluate individualized care plans based on patient assessments and needs. Responds to medical emergencies and participates in life-saving interventions, such as CPR and code team activities, as appropriate. Advocates for the rights and needs of patients, ensuring their voices are heard and respected in care planning and delivery. Provides patient and family education on medical conditions, treatment plans, and post-discharge care, ensuring understanding and adherence to instructions. Implements and adheres to infection control protocols to prevent the spread of healthcare-associated infections. Monitors and operates medical equipment (e.g., IV pumps, monitors, ventilators) as needed for patient care and safety. Promotes patient safety by adhering to National Patient Safety Goals and maintaining a clean, safe environment for patients and staff. Participates in audits, chart reviews, and compliance checks to ensure adherence to standards of practice and regulatory requirements. Demonstrates responsible decision-making in planning, delegating, and providing care based on patient needs and organizational policies. Documents patient care and education thoroughly and promptly in the medical record. Engages in professional development to maintain clinical competency and understanding of current nursing standards and regulations. Participates in performance improvement initiatives, including data collection and process development, to enhance patient outcomes and care delivery. Performs other duties as assigned. Maintains regular and reliable attendance. Complies with all policies and standards. Qualifications 0-2 years of experience in a clinical nursing role or student clinical rotations in an acute care setting required Knowledge, Skills and Abilities Strong knowledge of the nursing process and clinical nursing practices. Ability to perform thorough patient assessments and communicate findings effectively. Proficient in administering medications and monitoring for side effects. Effective communication and interpersonal skills to collaborate with interdisciplinary teams. Strong organizational skills and attention to detail in documenting patient care. Knowledge of safety standards, infection control, and quality improvement initiatives. Licenses and Certifications RN - Registered Nurse - State Licensure and/or Compact State Licensure required BCLS - Basic Life Support required ACLS - Advanced Cardiac Life Support preferred PALS - Pediatric Advanced Life Support preferred NRP - Neonatal Resuscitation preferred Refer to facility or unit-specific guidelines for additional requirements.

Med-Surg

Full-time

1 week ago

Registered Nurse Medsurg Nights SIGN ON

Tennova Healthcare Concord, TN

Benefits Sign-On Bonus Available! Student Loan Contribution Comprehensive Benefits Package Night & Weekend Shift Differential Job Summary The Registered Nurse (RN) provides patient-centered care through the nursing process of assessment, diagnosis, planning, implementation, and evaluation. This role is responsible for coordinating and delivering high-quality care based on established clinical protocols and physician/provider orders. The RN collaborates with physicians, nurses, and other healthcare professionals to ensure effective patient care and desired outcomes, while maintaining a supportive and compassionate environment for patients and their families. Essential Functions Coordinates and delivers high-quality, patient-centered care in accordance with organizational policies, protocols, and the nursing process. Conducts thorough patient assessments and documents findings accurately, reporting changes in condition to the appropriate care team members. Utilizes knowledge of human growth and development to provide age-appropriate care and education. Administers prescribed medications, monitors for side effects, and documents administration in accordance with standards of practice. Assists physicians during procedures within the scope of documented competency and skill level. Collaborates with the healthcare team to develop, implement, and evaluate individualized care plans based on patient assessments and needs. Responds to medical emergencies and participates in life-saving interventions, such as CPR and code team activities, as appropriate. Advocates for the rights and needs of patients, ensuring their voices are heard and respected in care planning and delivery. Provides patient and family education on medical conditions, treatment plans, and post-discharge care, ensuring understanding and adherence to instructions. Implements and adheres to infection control protocols to prevent the spread of healthcare-associated infections. Monitors and operates medical equipment (e.g., IV pumps, monitors, ventilators) as needed for patient care and safety. Promotes patient safety by adhering to National Patient Safety Goals and maintaining a clean, safe environment for patients and staff. Participates in audits, chart reviews, and compliance checks to ensure adherence to standards of practice and regulatory requirements. Demonstrates responsible decision-making in planning, delegating, and providing care based on patient needs and organizational policies. Documents patient care and education thoroughly and promptly in the medical record. Engages in professional development to maintain clinical competency and understanding of current nursing standards and regulations. Participates in performance improvement initiatives, including data collection and process development, to enhance patient outcomes and care delivery. Qualifications 0-2 years of experience in a clinical nursing role or student clinical rotations in an acute care setting required Knowledge, Skills and Abilities Strong knowledge of the nursing process and clinical nursing practices. Ability to perform thorough patient assessments and communicate findings effectively. Proficient in administering medications and monitoring for side effects. Effective communication and interpersonal skills to collaborate with interdisciplinary teams. Strong organizational skills and attention to detail in documenting patient care. Knowledge of safety standards, infection control, and quality improvement initiatives. Licenses and Certifications RN - Registered Nurse - State Licensure and/or Compact State Licensure required BCLS - Basic Life Support required ACLS - Advanced Cardiac Life Support preferred PALS - Pediatric Advanced Life Support preferred NRP - Neonatal Resuscitation preferred Refer to facility or unit-specific guidelines for additional requirements. INDNUR

Assistant Director of Nursing

Concord Place Memory Care Concord, TN

ABOUT US: Concord Place Memory Care is guided by a single purpose: To engage, protect, and love people living with memory loss. We are committed to sustaining a safe, active, and loving environment; to give our families peace of mind; to be patient, seeking to understand those living with memory loss; to provide each Anthem team member the opportunity for personal and professional growth, and to be respectful, trustworthy, and good stewards in all we do. GENERAL STATEMENT OF POSITION: Provides nursing care to residents in Memory Care community’s through assessment, planning implementations and reevaluation of resident needs. Manage nursing team by directing employees to provide a service that is in line with company’s vision: Protect, Engage, and Love people with memory loss. Carries out and interprets policies, procedures, local, state, and federal regulations. Provides person-centered physical and psychological support, care, and service to all residents and their families. Provides direct management to CNAs, and Resident Assistants. ESSENTIAL FUNCTIONS: The following duties are normal for this position. These are not exclusive or all-inclusive. Other duties may be required and assigned. Assesses resident needs, and provides necessary nursing care as per resident's care plan. Manage CNAs and Resident Assistants by carrying out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include training employees; planning, assigning, and directing work; appraising performance, addressing complaints and resolving problems, possess the authority to hire and terminate employment with accordance of HR established policy and process. Ensures that resident rights are maintained. Administers prescribed medications and treatments in accordance with approved nursing techniques and per physician orders. Documents nursing history and physical assessment for assigned patients upon admission; Handles resident, family, or physician complaints/concerns, referring issues to CSD as necessary. Respects advance directives and assists residents to a dignified death; and provides emotional and spiritual support to family and other staff as needed. Responds to life threatening situations based upon nursing standards, policies, procedures, and protocol. Participates in department and/or unit performance improvement activities. Attends in-service training programs for department specific and other relevant programs, i.e., safety, infection control, orientation, etc., as scheduled. Is aware of and carries out general community and specific departmental safety policies; always reports hazards/safety issues promptly. Is aware of and practices principles of infection control; reports infection control issues promptly. Other duties as assigned MINIMUM TRAINING AND EXPERIENCE: A minimum of three years of experience in a senior living community; a minimum of one year of experience in a management/supervisory position or any equivalent combination of training and experience which provides the required skills, knowledge and abilities. CERTIFICATION AND CLEARANCE: A current and valid Nursing License. First Aid and CPR certification Criminal record clearance or criminal record exemption, as required by law IND456

Outpatient

Full-time

3 months ago

Registered Nurse

DaVita Kidney Care Sweetwater, TN

Posting Date 03/17/2026 921 New Hwy 68, Sweetwater, Tennessee, 37874, United States of America Make a real impact—every day. As a DaVita RN, you’ll ensure compassionate and professional delivery of all dialysis-related nursing services in an outpatient setting, ensuring the safety, comfort, and wellbeing of your patients. You’ll work in a fast-paced environment, collaborate with our professional team of clinicians, and use your critical thinking skills to solve problems and support patient care. Key Responsibilities: Deliver dialysis treatments and monitor patient status Assess, troubleshoot, and respond to clinical situations Educate patients and build meaningful relationships Work as part of a supportive care team Qualifications: Current RN license in state of practice CPR certification and basic EKG interpretation 2+ years’ experience with acutely ill patients (ICU, ER, Med/Surg preferred) Strong assessment, time management, and communication skills CNN certification a plus What We Offer: Medical, dental, vision, 401(k) with match Paid time off and PTO cash out Parental leave, family support, and mental health tools Career growth and training through DaVita’s StarLearning platform Performance-based pay and advancement opportunities Start making a difference today. Apply now to join a team that values your skills and supports your career. #LI-CC3 At DaVita, we strive to be a community first and a company second. We want all teammates to experience DaVita as "a place where I belong." Our goal is to embed belonging into everything we do in our Village, so that it becomes part of who we are. We are proud to be an equal opportunity workplace and comply with state and federal affirmative action requirements. Individuals are recruited, hired, assigned and promoted without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, protected veteran status, or any other protected characteristic. This position will be open for a minimum of three days. For location-specific minimum wage details, see the following link: DaVita.jobs/WageRates Compensation for the role will depend on a number of factors, including a candidate’s qualifications, skills, competencies and experience. DaVita offers a competitive total rewards package, which includes a 401k match, healthcare coverage and a broad range of other benefits. Learn more at https://careers.davita.com/benefits Colorado Residents: Please do not respond to any questions in this initial application that may seek age-identifying information such as age, date of birth, or dates of school attendance or graduation. You may also redact this information from any materials you submit during the application process. You will not be penalized for redacting or removing this information.