RN Infusion Manager/Supervisor Full-time
Michigan Medicine

NURSING SUPERVISOR (Troy Medical Campus, Adult Infusion)

Michigan Medicine Ann Arbor, MI, US
How to Apply

The Troy Medical Campus will be University of Michigan Health's first clinical presence in the Oakland County market. We are building a state-of-the-art specialty care campus in the heart of Troy where a deeply human commitment to personalized care will come together with world-class expertise, cutting-edge therapies, and a legacy of more than 175 years of transformative research to help patients and families in Oakland County and beyond find their Michigan Answers. The campus will feature two outpatient facilities with over a dozen specialty programs, including Cancer services, Musculoskeletal/Sports Medicine, and Reproductive Medicine, as well as a surgery/procedure center, comprehensive imaging services, laboratory, pharmacy, and therapy services. The campus is conveniently located near I-75, surrounded by popular shopping and dining, and features free parking, on-site cafe, with facilities committed to sustainable, environmentally responsible practices.

Mission Statement

Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally. Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.

Job Summary

Purpose of Position:

To assist the Senior Nursing Director in planning and management of adult infusion patient care services. To provide professional nursing leadership and administrative direction for nursing practice for Registered Nurses, Licensed Practical Nurses, Medical Assistants, and, as indicated, for other assistive personnel. To participate as an active member of the leadership team in the applicable clinics, providing daily assessment of nursing and medical assistant work, facilitating continuous improvement of health care services, and transition care towards the mission and goals of the University of Michigan Health. To ensure the quality of nursing services provided to patients.

Organizational Relationships

Supervision Received: Administratively responsible to the Senior Nursing Director, Troy Medical Campus, for nursing and clinical practice, clinical workflows, administration of applicable collective bargaining agreements, and provision of operational leadership. Works collaboratively with all members of the leadership teams of multiple departments/services.

Supervision Exercised

Responsible for professional practice and clinical competence for regular and temporary Registered Nurses, Licensed Practical Nurses, and Medical Assistants. Works collaboratively with the clinic management teams in the management of support staff.

Responsibilities*

Characteristic Duties And Responsibilities

Personnel Management

  • Creates job postings, recruits, interviews, and selects clinical staff. Works collaboratively with leadership teams in the hiring process.
  • Manages staffing and scheduling of clinical staff. Assists the Senior Nursing Director in determining adequate complements of staff, scope of staff roles, and appropriate workload.
  • Manages or facilitates nursing and other clinical relief staffing for multiple clinics.
  • Provides supervision, counsel, discipline, and performance evaluation of nurses and medical assistants, with feedback from the senior nursing director, faculty, peer groups, and clinic leadership teams.
  • Manages the orientation and competency evaluation of nursing and medical assistant staff, in collaboration with the education nurse coordinator.


Clinical Practice

  • Serves as a role model, mentor, and expert resource to nurses and clinical assistive staff in the provision of direct patient care.
  • Provides leadership for the development, implementation, and evaluation of standards of nursing practice and interdisciplinary clinical guidelines.
  • Facilitates and supports a nursing and clinical practice environment in which empowerment, responsibility, autonomy, accountability, collaboration, and peer review are exercised.
  • Develops standard processes and protocols to minimize variation, support efficient workflows, and confirm the right work is performed by the right role.


Support of Clinical Operations

  • Participates in planning and problem-solving of daily operations and priorities of patient services.
  • Attend all workload meetings, working with workload chairs, and discuss any findings and or action plans with the Senior Nursing Director.
  • Participates in the development, implementation, and evaluation of area goals and objectives
  • Manages, directly and in collaboration with others, staffing, scheduling, benchmarking, work redesign, and variances.
  • Organizes and facilitates educational activities and in-services.
  • Assures compliance with regulatory programs' standards related to clinical practice. Provides leadership, assists, and advises Administrators and Medical Directors in satisfying other regulatory standards.
  • Write, revise, interpret, and implement University and Health System policies and procedures.
  • Assists in the planning and implementation of new or expanded services and programs.
  • Provides interface and liaison communications regarding programs external to the area which have implications for nursing staff.
  • Represents nursing, Ambulatory Care Services, and/or the clinical department(s) or area(s) on assigned committees.


Quality Management and Research

  • Participates in and conducts the analysis of data. Assists in the development of strategies to improve care management within the area.
  • Participates in and supports the involvement of nursing staff in quality improvement activities.
  • Provides leadership to staff in understanding and applying quality improvement principles and adoption of evidence-based changes in practice into daily work. Promotes the integration of research findings into clinical practice.
  • Supports research activities as indicated.
  • Works closely with each team to define and measure productivity, hold teams accountable to expectations, and ensure work performed is within their scope of practice.


Professional Development and Education

  • Facilitates the education of health sciences students.
  • Develops self professionally through continuing education, professional reading, and participation in professional organizations and networking.
  • Evaluates own performance periodically with the Director of Nursing.


Required Qualifications*

Applicant Must Meet One Of The Following

  • Bachelors of Science in Nursing OR
  • Associates degree or diploma in Nursing and a Masters degree in Nursing.
  • Current licensure as a Registered Nurse in the State of Michigan.
  • Minimum five (5) years of experience as a Registered Nurse.
  • Minimum two (2) years (within the last 5 years) of RN experience in adult infusion setting.
  • Demonstrated leadership skills, including creative and effective problem-solving, experience leading and participating in change initiatives, ability to effectively collaborate within a multidisciplinary team, and ability to direct nursing practice and apply critical thinking skills/judgment to a variety of situations.
  • Nurse Leadership certification or completion of a nursing leadership certification within two (2) years of accepting this position. Certification is expected to be maintained while in this leadership role. Examples include Certified Nurse Manager and Leader (CNML) or, Nurse Executive (NE-BC). The nursing leadership certification must be recognized by the Magnet Recognition Program and the American Nurses Credentialing Center (ANCC), for the list, visit here


NOTE: In order to be considered for this position, the applicant must have met or will have met all the required qualifications prior to the start date of employment.

RESUME REQUIRED (for Both Internal & External Applicants)

You must attach a complete and accurate resume to be fully considered for this position.

Desired Qualifications*

  • Broad clinical experience across multiple ambulatory care specialties.
  • One (1) or more years of experience in ambulatory care.
  • Two (2) or more years of experience in a supervisory/management role.
  • Masters degree in Nursing
  • Certification in leadership/administration, clinical specialty, or ambulatory care.
  • Experience in managing budgets and aligning resources.


Why Join Michigan Medicine?

Michigan Medicine is one of the largest health care complexes in the world and has been the site of many groundbreaking medical and technological advancements since the opening of the U-M Medical School in 1850. Michigan Medicine is comprised of over 30,000 employees and our vision is to attract, inspire, and develop outstanding people in medicine, sciences, and healthcare to become one of the world's most distinguished academic health systems. In some way, great or small, every person here helps to advance this world-class institution. Work at Michigan Medicine and become a victor for the greater good.

What Benefits can you Look Forward to?

  • Excellent medical, dental and vision coverage effective on your very first day
  • 2:1 Match on retirement savings


Nursing Specific Info

If you have questions regarding this posting or would like assistance with nursing opportunities please contact Nurse Recruitment at (734) 936-5183.

Modes of Work

Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes.

Work Schedule

Hours: FLSA status: Exempt, 40 hours/week

Shift: Hours and days will be based on unit/clinic needs

Location: Troy Medical Campus. Occasional need to travel to other University of Michigan Health locations.

Background Screening

Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings. Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses.

Application Deadline

Job openings are posted for a minimum of seven calendar days. This job may be removed from posting boards and filled any time after the minimum posting period has ended.

U-M EEO Statement

The University of Michigan is an Equal Opportunity Employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants, including protected veterans and individuals with disabilities.

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