Surgical Services Nurse Manager - Zeeland & Grand Haven Center

About Zeeland Hospital

Since 1921, we have delivered care that’s advanced, yet makes you feel at home. With our help, the Ottawa and Allegan county communities can work toward a lifetime of good health. We have earned state and national recognition for safety, quality, and patient experience and are a Level III trauma center.

About the unit

Zeeland Hospital Surgical Services has three operating rooms, one c-section room, and two endoscopy procedure rooms. We provide outpatient and inpatient care to the hospital and our community.

About this Unit

The Grand Haven Ambulatory Surgical Center is a 1 operating room and 1 Endoscopy suite facility.  We have 6 pre/post endoscopy rooms, 12 Pre/post OR rooms and 8 PACU bays. Our outpatient surgical center has Endoscopies, such as Esophagogastroduodenoscopies, and Colonoscopies.  We also have services with orthopedic, ENT, general surgery, pain, and gynecological.  This outpatient surgical center does not have a hospital attached all the surgeries are outpatient.  We do not have weekend or night hours. This surgical unit is a great place to advance your assessment skills, work as a team, and be flexible in your assignments.  Our team is highly engaged in patient and staff safety while maintaining high patient satisfaction scores.  We are a team that works well together and adapts to change well.

Scope of Work

The Surgical Service Nurse Manager assumes 24-hour accountability for managing, supervising, and coordinating the operational and financial effectiveness and efficiency of the nursing services/ unit of the hospital. Develops policies, procedures and processes in coordination with other leaders to ensure the highest quality services are provided at all times to all customers. Assures presence of a supportive and healthy work environment that promotes retention and embraces diversity. Key responsibilities include unit-based goal setting, program development, fiscal management, resource allocation, standards of care, policy and procedure development and interpretation, human resource development, performance improvement, supports a culture of safety and maintenance of interprofessional collaborative relationships.

Nurse Managers in inpatient and outpatient units are REQUIRED to obtain their Nursing Administration or Professional/Specialty Certification within 12 months of assuming the role, or within 12 months of achieving eligibility to sit for the exam if not eligible upon hire into the role.

Essential Functions

Assumes day-to-day accountability for the delivery of quality services by direct supervision of assigned staff and interdisciplinary collaboration. Evaluates nursing care and completes rounds to ensure that nursing care is carried out in accordance with regulatory, accrediting and professional practice standards, the philosophy, policies and procedures for the Nursing Division and organization. Ensures practice is in accordance with the Michigan Public Health Code. Develops interdisciplinary relationships to support improvements in care delivery, patient, staff and physician satisfaction.
Collaborates with director of nursing, nurses and patient care staff, physicians, and other departments to develop, implement, and evaluate programs and services that support patient care delivery in assigned area. This includes effective utilization of workforce, facilities and equipment. Participates, facilitates staff involvement and integrates advocacy in the development and review of policies, procedures, programs, and guidelines based on evidence based practice, research findings, and Corewell Health quality outcomes. Provides information to senior leadership on the implication of policies, procedures and programs being formulated and recommends specific action.
Assists director to plan, prepare, implement, monitor assigned areas’ operational and capital budget to ensure sound fiscal management consistent with the goals of Corewell Health. This includes resource allocation to meet productivity targets and patient care needs and assists in development of programs and collaborative strategies to enhance growth and revenue for assigned area.
Collaborates with director and manager of nursing quality to develop and maintain quality monitoring system to continuously monitor and measure the quality, safety and outcomes of nursing services for assigned area.
Develops and implements unit quality indicators to evaluate unit performance, staff performance, level of practice for specific patient populations and develops and implements improvement plans to correct variances.
Participates in and/or facilitates interdisciplinary performance initiatives.
Acts as resource for staff to identify and address ethical issues within nursing and assigned area. Formulates decisions and actions based on ethical principles, using the ANA Code of Ethics for Nurses to guide practice.
Evaluates and advocates for privacy, confidentiality, and security of patient, staff and organization data.
Creates a climate of effective communication and respect for diversity in all interactions. Facilitates an environment of caring and collaborative relationships among disciplines and departments. Collaborates with director, peers and staff to create and execute a vision for change that mobilizes, encourages, and unifies interprofessional and practice group teams. Develops, maintains, and evaluates a professional practice environment that empowers and supports staff participation by encouraging shared decision-making, accountability, and autonomy in nursing practice. Serves as a role model, mentor, and expert to staff, colleagues and students.
Encourages an environment supportive of nursing research. Supports an environment that promotes evidence-based, clinically effective, nurse-sensitive patient outcomes and other health care outcomes for assigned area.
Supports a continuous learning environment to ensure on-going education and development opportunities for staff based on populations served, professional practice, new technology and/or required skills. Assists in the identification of trends and competencies in nursing practice.
Manages the activities of professional and support staff. Provides direction and support to subordinate staff to ensure effectiveness and efficiency. Carries out supervisory responsibilities in accordance with the departmental policies, organization philosophy and applicable laws. Responsibilities include interviewing, hiring, training and developing employees; planning and assigning work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems; initiates personnel actions.

Qualifications

Required Bachelor's Degree Nursing
Preferred Master's Degree nursing, healthcare administration, business administration or related field
2 years of relevant experience related clinical nursing experience Required
1 year of relevant experience supervisory experience Required
Registered Nurse (RN) - State of Michigan Upon Hire required
Basic Life Support (BLS) - AHA American Heart Association 90 Days required Or
Basic Life Support (BLS) - ARC American Red Cross 90 Days required
Specialty Certification - Refer to Job Summary for more information required
Adv Cardiovascular Life Support (ACLS) - AHA American Heart Association Cardiovascular Recovery Unit (CVRU)
Interventional Radiology (West) Regional Surgical Services; ED Nurse Manager: Gerber, Ludington, Pennock; Med/Surg/ICU manager: Gerber, Ludington;
Regional Nurse Managers: Pennock; CHS-n/for ACLS 90 Days required
Pediatric Adv Life Support (PALS) - AHA American Heart Association Regional Surgical Services 90 Days preferred

How Corewell Health cares for you

Comprehensive benefits package to meet your financial, health, and work/life balance goals. Learn more here.
On-demand pay program powered by Payactiv
Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more!
Optional identity theft protection, home and auto insurance
Traditional and Roth retirement options with service contribution and match savings
Eligibility for benefits is determined by employment type and status

Primary Location

SITE - Zeeland Hospital - 8333 Felch - Zeeland

Department Name

Surgery Department - Zeeland Hosp

Employment Type

Full time

Shift

Day (United States of America)

Weekly Scheduled Hours

Hours of Work

Variable

Days Worked

Monday to Friday

Weekend Frequency

On-call weekends

CURRENT COREWELL HEALTH TEAM MEMBERS – Please apply through Find Jobs from your Workday team member account. This career site is for Non-Corewell Health team members only.

Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief.

Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.

An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team.

You may request assistance in completing the application process by calling 616.486.7447.

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