Registered Nurse Care Manager

Primary Location

Burnet Campus

Department

CBDI Support

Shift

Day (United States of America)

Schedule

Full time

Weekly Hours

36

FTE

0.9

Employee Status

Regular

 

*Expected Starting Pay Range

$81,723.20 - $104,208.00

*Starting pay is based on experience, skills, and equity; exceptions may apply for highly qualified candidates. Additional pay (e.g., shift, on‑call, or weekend differentials) and benefits may apply. Annual pay may vary based on FTE status.

 

Registered Nurse Care Manager (Navigator) – Cancer & Blood Diseases Institute

Shift/Hours: Days | 0.9 FTE (36 hours/week) | Monday, Tuesday, Thursday, Friday | 7:30 a.m. – 5:00 p.m.

Coordinate Complex Care. Advance Innovative Research. Change Children's Lives.

At Cincinnati Children's, we come to work with one goal: to make children's health better. Our Cancer & Blood Diseases Institute is nationally recognized for providing exceptional, family-centered care to children with complex hematologic disorders, cancer, bone marrow failure syndromes, and rare genetic conditions. Our nurses are integral members of multidisciplinary teams, coordinating highly specialized care while building lasting relationships with patients and families.

As a Registered Nurse Navigator, you will play a vital role in managing the care of a complex patient population while collaborating with physicians, advanced practice providers, genetic specialists, researchers, and multidisciplinary teams to ensure seamless, comprehensive care.  The RN Navigator coordinates comprehensive, longitudinal care for patients with complex hematologic and genetic disorders. This role serves as the primary liaison between patients, families, physicians, specialty departments, infusion services, laboratories, and research teams to ensure exceptional continuity of care.

Why Join Our Team?

This position offers the opportunity to care for children with rare and complex blood disorders while participating in groundbreaking clinical research and advancing innovative therapies.

You'll support a panel of approximately 230 patients in partnership with five physicians, serving as a trusted resource for patients, families, and healthcare providers throughout every stage of their care journey.

In this role, you'll have the opportunity to contribute to nationally recognized research initiatives, including:

• The Shwachman-Diamond Syndrome Registry
• DKC Gene Therapy Research Coordination
• A new Quercetin Clinical Study
• Genetic testing coordination and consultation across Cincinnati Children's

Every day offers meaningful opportunities to improve outcomes for children living with rare diseases while helping shape the future of pediatric hematology through research and innovation.

Key Responsibilities

• Coordinate care for a complex panel of approximately 230 pediatric patients with hematologic and rare genetic disorders.
• Partner closely with five physicians to manage patient care across outpatient and inpatient settings.
• Coordinate annual multidisciplinary appointments across multiple specialty departments to ensure comprehensive patient evaluations.
• Manage pending bone marrow procedures, laboratory testing, diagnostic results, and follow-up recommendations.
• Review laboratory results, communicate findings with physicians, and ensure timely follow-up with patients and families.
• Coordinate ongoing care for patients receiving scheduled blood transfusions and other infusion therapies.
• Serve as a clinical resource for genetic testing questions from patients, families, and healthcare professionals throughout the organization.
• Support research initiatives, patient registries, and clinical trials, including the Shwachman-Diamond Registry, DKC gene therapy research, and Quercetin clinical studies.
• Monitor long-term surveillance and late-effects screening to promote optimal health outcomes.
• Respond to patient and family phone calls, providing clinical guidance, education, triage, and care coordination.
• Collaborate with multidisciplinary teams to deliver compassionate, evidence-based, family-centered care.

Qualifications

Required

• Current Registered Nurse license in the State of Ohio.
• Bachelor of Science in Nursing (BSN) required  
• Minimum of five years of professional nursing experience.
• Strong organizational, communication, critical thinking, and care coordination skills.
• Ability to independently manage a complex patient population while collaborating across multiple disciplines.

Preferred

• Pediatric hematology/oncology experience.
• Care management or nurse coordinator experience.
• Experience with genetic disorders, bone marrow failure syndromes, or clinical research.
• Certification in pediatric nursing, oncology, or care coordination.

Why Cincinnati Children's?

Working at Cincinnati Children's means joining one of the nation's leading pediatric healthcare organizations, where innovation, compassion, and teamwork drive everything we do.

As a Magnet-designated organization, we are committed to nursing excellence and creating an environment where nurses can grow professionally while making a lasting impact on children's lives.

Join Our Team

If you're passionate about coordinating complex care, supporting groundbreaking research, and building meaningful relationships with patients and families, we'd love to hear from you.

At Cincinnati Children's, together we make children's health better.

JOB RESPONSIBILITIES

• Evaluation and Outcomes - Evaluate the timeliness and availability of treatments and services and adjusting level of service according to changing needs. Evaluate actual patient outcomes in relation to expected outcomes for the care managed population. Identifies quality improvement opportunities such as consistent issues with smooth care progression and communicates them to the department's management/leadership team, providing supporting data and reference to evidence based practice when possible. Participates in the management of metrics (outcomes, value, and experience) across the continuum of care.
• Monitoring - Monitor the patient's progress in achieving the goals, objectives, and expected outcomes of the plan at specified time frames. Utilizes Critical Pathways and /or Clinical Guidelines to monitor patient progress toward health. Follows through on the status of key diagnostic and treatment tests and procedures to insure continued progression. Interacts with involved departments and other members of the healthcare team to negotiate and expedite scheduling and completion of tests and procedures. Identifies, documents and communicates barriers to the plan of care to the healthcare team. Serves as the contact person for and works collaboratively with the multidisciplinary team to manage resource usage/utilization.
• Coordination - Facilitates communication and coordination between members of the health care team across all phases of care. Involves the patient, family and caregivers in the decision-making process in order to minimize fragmentation in services. Leads the coordination of care, setting priorities and encouraging the appropriate use and timeliness of health care services Facilitates a smooth transition of care by ensuring that key components of the plan of care and/or patient needs are communicated to subsequent care providers across the continuum. Demonstrates an understanding of legal and regulatory issues (HIPPA, EMTALA, regulatory agencies, CMS, legal P&P) impacting the care delivery and reimbursement process. Negotiates and advocates for the patient for services and resources needed. Provides patient/family education regarding post-acute services, community resources, or other needs as identified. Creates an environment to support patient safety by integrating patient safety goals into daily practice based on the patient's age and the population served.
• Implementation - Implementing the agreed upon plan of care. Provides self-management support to high risk/complex patients and families, including helping families identify and overcome barriers to care. Utilizes collaborative communication skills to establish a working partnership with the patient/family/caregiver, treatment team, and community resources/providers. Educates the patient, family and caregiver along with members of the health care delivery team about treatment options. Empowers the patient, family, and caregiver to problem-solve by exploring options of care when available and alternative plans, when necessary, to achieve desired outcomes. Encourages the appropriate use of health care services and strives to improve quality of care and maintain cost effectiveness on a case-by-case basis. Support and facilitate all care transitions from inpatient to outpatient, practice to practice and from pediatric to adult systems of care.
• Planning - Planning with the patient, family or caregiver and providers, to maximize health outcomes and ensure quality, cost effective care. Works with the patient, family and caregiver, to establish treatment goals that meet the patient's healthcare and safety needs. Integrates patient, family and caregiver decisions and choice into the planning process. Coordinates the plan of care and maintains documentation of case updates and discussion/events involving individuals responsible for patient welfare (e.g. family, providers, and care team members). Identifies the need for patient/family team meeting, participates in the meeting and documents the outcomes. Proactively identifies medical and psychosocial services needed by the patient. Reassess plan of care and adjusts plan according to patient needs.

JOB QUALIFICATIONS

• Bachelor's degree in a related field.
• ACEN/CCNE accredited BSN OR MSN OR Associate/Diploma RN AND 2+ years of experience and BSN/MSN.
• 5+ years of work experience in a related job discipline.
• Active Ohio RN License. May be required to obtain other state licensure.

About Us

At Cincinnati Children’s, we come to work with one goal: to make children’s health better. We believe in a holistic team approach, both in caring for patients and their families, and in advancing science and discovery. We strive to do better and find energy and inspiration in our shared purpose. If you want to be the best you can be, you can do it at Cincinnati Children’s. 

 Cincinnati Children's is: 

• Recognized by U.S. News & World Report as a top 10  best Children's Hospitals in the nation for more than 15 years 

• Consistently among the top 3 Children's Hospitals for National Institutes of Health (NIH) Funding 

• Recognized as one of America’s Best Large Employers  (2025), America’s Best Employers for New Grads (2025) 

• One of the nation's America’s Most Innovative Companies as noted by Fortune 

• Consistently certified as great place to work 

• A Leading Disability Employer as noted by the National Organization on Disability 

• Magnet® designated for the fourth consecutive time by the American Nurses Credentialing Center (ANCC) 

 We Embrace Innovation—Together.  We believe in empowering our teams with the tools that help us work smarter and care better. That’s why we support the responsible use of artificial intelligence. By encouraging innovation, we’re creating space for new ideas, better outcomes, and a stronger future—for all of us. 

Comprehensive job description provided upon request.

Cincinnati Children’s is proud to be an Equal Opportunity Employer committed to creating an environment of dignity and respect for all our employees, patients, and families. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, genetic information, national origin, sexual orientation, gender identity, disability or protected veteran status. EEO/Veteran/Disability