Nurse Practitioner/Physician Assistant - Glendale

SUMMARY
Planned Parenthood Arizona services include an emphasis on family planning and reproductive health care, including the provision of birth control and comprehensive contraceptive counseling, testing and treatment of sexually transmitted infections, pregnancy testing, counseling and referral, HIV testing, annual exams, abortion care and more. In addition, PPAZ focuses on providing medically accurate sexuality education and training services throughout the state. 

Work operation Days: Mon- Friday, Hours may vary by day between 7am and 7 pm

One evening shift pre week

GENERAL PRIORITIES
•    Participates in health center efforts to achieve established goals for productivity.  
•    Adheres to affiliate policies on professionalism, wait time in-clinic and on the phone, and the system for addressing client complaints. 
•    Participates in health center/affiliate efforts to achieve established revenue cycle goals. 
•    Accepts individual responsibility for, and works jointly with the Center Manager to achieve: 
•    Customer satisfaction, client access, client retention and clinical outcomes standards. 
•    Appropriate and adequate documentation of patient records to facilitate accurate charge capture and billing. 
•    Performs appropriate medical screening and procedures including, but not limited to, breast and pelvic examination.
•    Provides counsel and advice on family planning methods to patients 
•    Provides counseling, advice, and care for HIV prevention
•    Provides counseling, advice and care for gender affirming treatment  
•    Provides direct to patient telehealth care and management for services  
•    Refers patients with abnormal conditions or other medical problems found on the examination to the supervising physician
•    Understands and participates in the referral/follow-up process. 
•    Provides unbiased objective information on abortion, adoption and parenting as requested by patient. Provides support and responds to inquiries from abortion patients. This includes screening calls from abortion patients and responding to the needs of the patient. 
•    Assists with training of staff in clinical standards, environmental maintenance, and health education. Maintains emergency response supplies and materials. Assists in training and clinical check offs for healthcare assistants as needed.  
•    Works with the RNs and Resource RN for clinical follow up of laboratory results, prescription refills, patient calls, messages and questions. 
•    Participates in the After-Hours Call program based on a schedule created by PPAZ. 
•    Supervises trainees as scheduled. 
•    Participates in in-service educational activities of the agency, including quarterly clinician meetings. 
•    Participates in any research or clinical trials. 
•    Demonstrates flexibility and teamwork; understands the interaction between this position and others with whom this position works directly and indirectly. 
•    Maintains national, state, and board certifications and licenses per the requirements of those organizations.  
•    Maintains Basic Life Support certification every 2 years.  

Critical to this role, employee must exercise discretion in acquiring and disseminating confidential and proprietary information including any patient PHI acquired physically and or electronically. 

GENERAL ATTRIBUTES
•    Outstanding moral character and commitment to neutrality, confidentiality, and professionalism
•    Ability to build trust and relationships with broad and diverse audiences 
•    Exceptional organization skills and attention to detail
•    Excellent written and verbal communication skills with emphasis on tact and diplomacy
•    Ability to identify and solve complex problems using good judgment and discernment 
•    Ability to work independently in a fast-paced growth environment, manage multiple priorities and translate business strategies
•    Proven project management skills and track record of delivering results on time  
•    Demonstrated analytical skills and the ability to interpret data, identify trends and recommend solutions
•    Demonstrated computer skills with proficiency in HRIS, MS Outlook, Word, Excel, and PowerPoint
•    Willingness to travel to all health centers in service area and work flexible hours as needed

QUALIFICATIONS  
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION AND/OR EXPERIENCE

Valid License (PA, NP, NMW) and one year experience, preferably in an OB/Gyn or family planning setting. Public health experience helpful. 

CERTIFICATES, LICENSES, REGISTRATIONS
Valid driver’s license
Insurable driving record
Maintain Valid License (PA, NP, NMW)