Job Summary
An integral part of the care leadership team, the Hospital Supervisor has responsibility for coordination and delivery of clinical services activities on their assigned shift. In the absence of the department or facility leadership, is responsible for appropriate use of staff, staffing levels, immediate problem solving, management decision making and maintaining a safe environment by ensuring adherence to safety regulations, policies and procedures. Provides clinical support / leadership for high risk patients or unusual situations. Accountable for patient census, observation status and appropriate bed utilization. Communicates with patients, families and the public in order to promote positive relations, diffuse problems and address patient/family concerns/issues; consults with Administrator on Call as appropriate. Provides supervision and leadership to hospital staff in collaboration with unit/department level leaders. Facilitates positive change, quality care and appropriate use of resources in a cost-effective and efficient manner. Demonstrates critical thinking, problem resolution, mentoring/education of staff. SHGR Hospital Supervisors are REQUIRED to obtain their nursing administration or professional/specialty certification within 12 months of assuming the role, or within 12 months of achieving eligibility to sit for the exam if not eligible upon hire in to the role.

Essential Functions
  • Coordinates the implementation of the overall plan for the utilization of resources and appropriate admissions / discharges / transfers in order to maximize available resources, continuity of care and unit budgetary control.
  • Communicates and collaborates with patients/families, all staff, levels of management, physicians, and units and departments regarding patient, staff and quality care issues. Acts as facilitator or active problem-solver in complex situations as warranted.
  • Uses census and acuity program to ensure adequate staffing levels (as determined by appropriate leadership) in the hospital on all units/departments; adjusts staffing appropriately following established procedures. Maintains fiscal responsibility in managing department needs and reports unusual - unexpected occurrences to the director, administrator on call, Risk Management, etc.
  • Acts as an informational resource to the health care team in matters of interpretation of Hospital policies/procedures/ protocols, risk management, patient safety, patient advocacy, management and other related areas. Facilitates/supports the change process. Ensures key leadership is communicated to appropriately. Demonstrates critical thinking skills, problem resolution abilities, mentoring/education of staff.
  • Provides supervision, direction and support to all in-house staff to ensure effectiveness and efficiency of services. Communicates performance issues and concerns to unit/department leadership and follows through with in-the-moment opportunities for performance enhancement.
  • Rounds throughout the facility maintaining knowledge of organizational information and changes. Maintains an awareness of high risk patients/situations and serves as a clinical resource to support the care. Facilitates communication of concerns through the Help Chain of Command, and follows up to assure that clinical concerns have been addressed.
  • Acts as resource for staff to identify and address ethical issues within nursing and assigned area. Formulates decisions and actions based on ethical principles, using the ANA Code of Ethics for Nurses to guide practice. Advocates for privacy, confidentiality, and security of patient, staff and organization data.
  • Activates contingency plans (such as Disaster, patient placement with census fluctuations, etc.) in collaboration with the Director, Chief Nursing Officer and the Administrator on call.

Qualifications
  • Required Bachelor's Degree Nursing (BSN) upon hire at Grand Rapids Hospitals. Nursing (BSN) upon hire for those who start in this role on or before January 31, 2017 at United.
  • Required Bachelor's Degree Nursing (BSN) must be obtained within 4 years for those who start in this role on or after February 1, 2017 at Big Rapids, Gerber, Ludington, Pennock, Reed City, United, Zeeland. Nursing (BSN) must be obtained within 5 years for those who start in this role on or before January 31, 2017 at Big Rapids, Gerber, Ludington, Pennock, Reed City, Zeeland.
  • Preferred Master's Degree MS, MSN, MBS, MM, MHA, MPH or other related
  • 2 years of relevant experience related nursing experience Required
  • 2 years of relevant experience recent relevant leadership (i.e., Charge Nurse, Shared Leadership position, Magnet Champion, QSO) (based on Spectrum Health entity) Preferred
  • LIC-Registered Nurse (RN) - STATE_MI State of Michigan Upon Hire required
  • CRT-Basic Life Support (BLS) - AHA American Heart Association 90 Days required Or
  • CRT-Basic Life Support (BLS) - ARC American Red Cross 90 Days required
  • CRT-Adv Cardiovascular Life Support (ACLS) - AHA American Heart Association except Niles and St Joseph BirthPlace 180 Days required
  • CRT-Pediatric Adv Life Support (PALS) - AHA American Heart Association HDVCH, Big Rapids, Gerber Memorial, Ludington, Pennock, Reed City, United, Zeeland, St Joseph, Niles and Watervliet hospitals, except Niles and St Joseph BirthPlace 180 Days required
  • CRT-Neonatal Resuscitation Program (NRP) - AHA American Heart Association HDVCH, Big Rapids, Gerber Memorial, Ludington, Pennock, Reed City, United, Zeeland, St Joseph, Niles and Watervliet hospitals 180 Days required
  • CRT-Specialty Certification - UNKNOWN Unknown Grand Rapids Hospitals - see job summary for more info 1 Year required
  • CRT-NIH Stroke Certification - NIHSS National Institute of Health Stroke Scale except Niles and St Joseph BirthPlace 90 Days required

Physical Demands
  • Pallet to Waist (6" from floor) > 5 lbs: Seldom up to 50 lbs
  • Waist to Waist > 5 lbs: Seldom up to 50 lbs
  • Waist to Chest (below shoulder) > 5 lbs: Seldom up to 10 lbs
  • Waist to Overhead > 5 lbs: Seldom up to 5 lbs
  • Bilateral Carry > 5 lbs: Seldom up to 25 lbs
  • Unilateral Carry > 5 lbs: Seldom up to 10 lbs
  • Pushing Force > 5 lbs: Seldom up to 25 lbs
  • Pulling Force > 5 lbs: Seldom up to 20 lbs
  • Sitting: Occasionally
  • Standing: Occasionally
  • Walking: Occasionally
  • Forward Bend - Standing: Seldom
  • Forward Bend - Sitting: Seldom
  • Trunk Rotation - Standing: Seldom
  • Trunk Rotation - Sitting: Seldom
  • Squat: Seldom
  • Stair Climbing: Seldom
  • Crawling / Kneeling: Seldom
  • Driving: Seldom
  • Reach - Above Shoulder: Seldom
  • Reach - at Shoulder or Below: Seldom
  • Handling: Occasionally
  • Forceful Grip > 5 lbs: Seldom
  • Forceful Pinch > 2 lbs: Seldom
  • Finger/Hand Dexterity: Frequently
  • Visual Acuity ¹ [None = No; Seldom = Yes]: Seldom

How Corewell Health cares for you

  • Comprehensive benefits package to meet your financial, health, and work/life balance goals. Learn more here.
  • On-demand pay program powered by Payactiv
  • Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more!
  • Optional identity theft protection, home and auto insurance
  • Traditional and Roth retirement options with service contribution and match savings
  • Eligibility for benefits is determined by employment type and status

Primary Location

SITE - Lakeland Hospital St Joseph - 1234 Napier Ave - St Joseph

Department Name

Med Surg Care Unit Adaptable Adult Pediatric B 4 St Joseph - Niles and St Joseph Hosp

Employment Type

Full time

Shift

Day (United States of America)

Weekly Scheduled Hours

40

Hours of Work

40

Days Worked

Variable

Weekend Frequency

Variable weekends

CURRENT COREWELL HEALTH TEAM MEMBERS – Please apply through Find Jobs from your Workday team member account. This career site is for Non-Corewell Health team members only.

Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief.

Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.

An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team.

You may request assistance in completing the application process by calling 616.486.7447.

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Under direct RN supervision and in accordance with the policies, procedures and guidelines established within the organization, unit and the Nurse Practice Act, follows the professional nurse core orientation pathway and participates in managing the care delivery for patients in the hospital throughout the length of stay to achieve quality outcomes and timely discharge by utilizing the nursing process of assessment, planning, implementation and evaluation; coordinating the care provided by other professionals; delegating selected acts, tasks or functions that fall within the scope of professional nursing practice and the abilities of patient care assistants and universal support assistants; providing selected aspects of physical care within the scope of professional nursing practice as appropriate given the patient's level of acuity and complexity of care required; and documenting and communicating during each tour of duty the patient's response to care provided, consumption of resources and anticipated needs. Employees providing direct patient care must demonstrate competencies specific to the population served. Associate’s degree, Diploma, or a BS or BSN from an approved or accredited Nursing Program prior to employment required Evidence of graduation from an accredited or approved School of Nursing. Proof may be by a transcript that shows/states completion of nursing program, or a letter from the Director of the nursing program that states candidate has completed a nursing program and is qualified to take boards. Upon successful completion of NCLEX and obtainment of RN license, candidate will be moved into a Registered Nurse position. Please note: Successful completion of NCLEX is required within 8 weeks of graduation. BLS certification required by completion of core orientation • Ability to read, interpret, and analyze data from various computer systems and equipment in order to set an appropriate plan of action • Must be able to constantly communicate both verbally and in writing Work which produces high levels of mental/visual fatigue, e.g., interactive and repetitive or small detailed work requiring alertness and concentration for sustained periods of time, the operation of and full attention to a personal computer or CRT between 40 and 70 percent of the time. Involves regularly lifting of bulky or moderately heavy weights (i.e., up to 50 pounds), and occasionally assisting with heavier tasks or expending the equivalent effort in pushing, pulling, or otherwise handling material, equipment, and other objects. Participates under direct supervision of RN: • Assesses the patient’s physical and developmental needs • Analyzes assessment data to identify appropriate patient needs • Documents nursing history and age appropriate physical/emotional needs/strengths for assigned patients. • Develops a plan of care for assigned patients, based upon assessment. • Manages care plan for assigned patients by organizing and delegating therapeutic patient care interventions to be implemented and evaluating effectiveness of care given by self and others. • Takes temperature, pulse, blood pressure, and other vital signs to assess condition of patient and detect deviations from normal. • Observes patient, records significant conditions and reactions, implements appropriate interventions and/or notifies supervisor or Physician of patient's condition and reaction to drugs, treatments, and significant incidents. • Administers prescribed medications and treatments in accordance with approved nursing techniques and policies. • Explains procedures and treatments to patient to gain cooperation, understanding, and allay apprehension. • Prepares equipment and aids Physician during treatment and examination of patient. • Maintains awareness of comfort and safety needs of patient. • Initiates a patient education plan according to the individualized needs of the patient, as prescribed by Physician and/or hospital policy including patient and family instruction. • Responds to life saving situations based upon nursing standards, policies, procedures, and protocol. • Manages discharge planning and preparation for assigned patients. • Manages personal, unit, and hospital resources effectively • Participates in department or unit performance improvement activities, including self-audits of patient care and pathway documentation. • Demonstrates responsibility for professional development by following & documenting of New Grad Pathway, as well as NCLEX preparation. • Develops and provides a positive work climate and the overall team effort of the department. • Demonstrates ability to function effectively in role of PCA until NCLEX success and COS to RN. Shift Variable Time Type Full time Scheduled Weekly Hours 36 Cost Center 1507 Nursing Talent Development (BMH) Agency Use Policy and Agency Submittal Disclaimer Bronson Healthcare Group and its affiliates (“Bronson”) strictly prohibit the acceptance of unsolicited resumes from individual recruiters or third-party recruiting agencies ("Recruiters") in response to job postings or word of mouth. Unsolicited resumes sent to any employee of Bronson by Recruiters, without both a valid written agreement with Bronson and a direct written request from the Bronson Talent Acquisition Department for a specific job position, will be considered the property of Bronson. Furthermore, no fees will be owed or paid to Recruiters who submit resumes for unsolicited candidates, even if those candidates are hired. This policy applies regardless of whether the Recruiter has a pre-existing agreement with Bronson. Only candidates submitted through a specific written agreement with the Bronson Talent Acquisition Department for a named position are eligible for fee consideration. Please take a moment to watch a brief video highlighting employment with Bronson!