Registered Nurse, Breast Health Nurse Navigator

About City of Hope,
City of Hope's mission is to make hope a reality for all touched by cancer and diabetes. Founded in 1913, City of Hope has grown into one of the largest and most advanced cancer research and treatment organizations in the U.S., and one of the leading research centers for diabetes and other life-threatening illnesses. City of Hope research has been the basis for numerous breakthrough cancer medicines, as well as human synthetic insulin and monoclonal antibodies. With an independent, National Cancer Institute-designated comprehensive cancer center that is ranked top 5 in the nation for cancer care by U.S. News & World Report at its core, City of Hope’s uniquely integrated model spans cancer care, research and development, academics and training, and a broad philanthropy program that powers its work. City of Hope’s growing national system includes its Los Angeles campus, a network of clinical care locations across Southern California, a new cancer center in Orange County, California, and cancer treatment centers and outpatient facilities in the Atlanta, Chicago and Phoenix areas.

The Breast Health Nurse Navigator utilizes advanced clinical skills, including assessment, planning, intervention, coordination, and evaluation, to guide patients through the continuum of breast health care—from screening and diagnosis through surgery, treatment, survivorship, and ongoing follow-up. Serving as the primary clinical resource, patient advocate, and point of contact, the Breast Health Nurse Navigator coordinates multidisciplinary care for patients with abnormal breast imaging findings, breast cancer, high-risk lesions, and benign breast disease.

Working closely with patients, families, physicians, and other healthcare professionals, the navigator provides education, emotional support, and coordinated care to promote timely diagnosis, treatment adherence, and optimal clinical outcomes. The role facilitates seamless communication among radiology, breast surgery, medical oncology, radiation oncology, pathology, genetics, rehabilitation, and supportive care services, ensuring that patients receive comprehensive, patient-centered care throughout their treatment journey.

The Breast Health Nurse Navigator proactively identifies and addresses barriers to care, promotes effective utilization of healthcare and community resources, and advocates for culturally sensitive, individualized care. In collaboration with the multidisciplinary care team, the navigator serves in a leadership capacity to improve care coordination, enhance patient experience, support quality initiatives, and achieve optimal clinical, operational, and resource outcomes. Through expert navigation, education, and advocacy, the Breast Health Nurse Navigator helps ensure seamless patient experience and timely progression through diagnosis, treatment, recovery, and survivorship.

The successful candidate:

Must be able to work M-F, 8:00a-5:00p, with possible PRN phone call coverage for patient questions and/or concerns including post biopsy complications
Guides patients through all phases of breast health care, including screening mammography, diagnostic imaging, breast ultrasound, breast MRI, image-guided breast biopsies, surgical consultation, treatment planning, and survivorship.
Educates patients and families regarding breast anatomy, breast disease, breast imaging procedures, pathology findings, surgical options, treatment plans, expected outcomes, recovery, and follow-up care.
Reviews abnormal imaging findings, explains recommended next steps, and assists patients in understanding pathology results and treatment recommendations.
Coordinates timely scheduling of diagnostic imaging, biopsies, surgical consultations, preoperative testing, medical clearances, surgical procedures, oncology referrals, and follow-up appointments.
Tracks patients with abnormal imaging findings, newly diagnosed breast cancer, high-risk lesions, and benign breast disease to ensure timely progression through diagnosis, surgery, and treatment while preventing delays in care.
Serves as the primary liaison between patients and the multidisciplinary care team, including radiologists, breast surgeons, medical oncologists, radiation oncologists, pathologists, primary care providers, plastic surgeons, genetic counselors, physical therapists, lymphedema specialists, social workers, nutritionists, and survivorship providers.
Assesses patients for physical, emotional, psychosocial, cultural, financial, educational, language, transportation, and other barriers to care and facilitates appropriate support services and resources.
Provides emotional support, counseling, and ongoing guidance to patients and families throughout the diagnostic, treatment, and recovery process.
Coordinates referrals for genetic counseling and testing, reconstructive surgery, oncology services, rehabilitation services, survivorship programs, and other supportive care resources as appropriate.
Monitors postoperative recovery, facilitates communication of pathology results, and coordinates follow-up care and multidisciplinary treatment planning.
Assists in the development and coordination of survivorship care plans following completion of treatment.
Ensures compliance with breast imaging, breast cancer, and surgical quality standards, including timely follow-up of BI-RADS recommendations and other established clinical guidelines.
Participates in multidisciplinary breast conferences, tumor boards, and care planning meetings to support coordinated, evidence-based patient care.

Qualifications

Your qualifications should include:

2 years of experience in Breast Imaging and/or Oncology Nursing
Associate Degree in Nursing or equivalent
Arizona Registered Nurse License or a Registered Nurse License form a Compact State
Basic Life Support (BLS) Certification
Breast Health Clinical Navigator (BHCN) Certification preferred

City of Hope is an equal opportunity employer.

City of Hope employees pay is based on the following criteria: work experience, qualifications, and work location.

Please note: City of Hope is committed to a safe and transparent hiring experience. Please be aware that scammers may attempt to impersonate our organization through fake job postings, emails or interviews.

Apply only through our official website or trusted partner platforms.
City of Hope will never request payment or fees at any stage of the hiring process.
We will not request sensitive personal or financial information prior to the acceptance of a formal offer.
All communications will come from official @coh.org email addresses.
Interviews are conducted only through approved, professional channels.
Be cautious of unsolicited communications, urgent requests or opportunities that seem inconsistent with standard hiring practices.
If you receive any suspicious communication, please report it to careers@coh.org.

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