Medical Assistant

GoHealth Urgent Care Springdale, AR 72762, US

It's fun to work in a company where people truly BELIEVE in what they are doing!

We're committed to bringing passion and customer focus to the business.

Job Description

Department: Center Operations

Entity: Team Members affiliated with Joint Ventures

Job Relationships

Responsible to: Manager, Regional Operations or On-Site Manager

Assignments received from: Manager, Regional Operations, Team Leader, On Site Manager

Positions supervised: None

Job Summary

In a collaborative manner, the Medical Assistant will provide support to the Medical Providers, Radiologic Technologist, and patients through a variety of tasks, including but not limited to patient care management, organization, and communication.

The Medical Assistant completes all activities accurately, with high quality and in a timely manner while living our vision and mission to become the urgent care Partner of choice by re-defining value and access to quality care through an effortless experience, a culture of care, and seamlessly integrating with our partners and communities. This vision is achieved through our five core values of Collaboration, Innovation, Diversity and Inclusion, Integrity and Accountability.

Job Requirements

Education

Graduate of a Medical Assistant Program preferred
1+ years of Medical Assistant experience under a licensed healthcare supervisor within the last 3 years preferred
High school diploma or equivalent required

Work Experience

Medical Assistant experience preferred for Graduate of a Medical Assistant Program

2+ years of Medical Assistant experience within the last 3 years under a licensed healthcare supervisor in lieu of a Medical Assistant program preferred
Knowledge of medical terminology strongly preferred

Required Licenses/Certifications

Basic Life Support (BLS) required at the time of hire (obtained through the American Red Cross (ARC) or American Heart Association (AHA).

One of the following certifications is preferred at the time of hire:

CCMA- Certified Clinical Medical Assistant (verified through NHA, National Health career Association)
CMA- Certified Medical Assistant (verified through AAMA, American Association of Medical Assistant)
RMA- Registered Medical Assistant (verified through AMT, American Medical Technologists or AAH, American Allied Health)
NCMA- National Certified Medical Assistant (verified through NCCT, National Center for Competency Testing)
NRCMA – Nationally Registered Certified Medical Assistant (verified through the National Association for Health Professionals)
Graduate of an Accredited School of Nursing or LPN, LVN or RN
EMT – Emergency Medical Technician (verified through the National Registry of Emergency Medical Technicians)
CNA - Certified Nursing Assistant

Core Competencies:

Collaboration: Takes ownership for collectively establishing productive partnerships and relationships and seek to gain joint understanding of priorities and objectives so that the greater good of the organization and those we serve is always at the forefront.
Innovation: Consistently uses good judgment, applying creativity to overcome obstacles and increasing effectiveness and efficiency though process and other forms of innovation.
Diversity and Inclusion: Fosters diversity and inclusion, to be able to better understand team members, our customers and partners. Engages the strengths and talents of each GoHealth team member, creating an environment of involvement, respect and connection where the richness of ideas, backgrounds and perspectives are harnessed.
Integrity: Models and practices the highest ethical and professional standards; demonstrates pride and personal interest in our patients, partners and fellow team members, deeply engaging in the business. Makes decisions, with a focus on doing the right thing; treats team members, our customers, partners and vendors with dignity, consideration, open-mindedness and respect.
Accountability: Always shows initiative, demonstrates a bias to action and gets things done. Actively accepts responsibility for diverse roles, obligations and actions that positively influence patient and customer outcomes, our partnerships and the healthcare needs of our communities.

Essential Functions

Essential functions are those tasks, duties and responsibilities that comprise the means of accomplishing the job’s purpose and objectives. Essential functions are critical or fundamental to the performance of the job. They are the major functions for which the person in the job is held accountable. Following are the essential functions of the job.

Conduct patient registration, which includes securing required paperwork and insurance documentation, and verification of insurance and patient eligibility.
Process co-pays and schedule patient appointments for assigned center.
Coordinate provider referrals to assigned Specialist.
Answer patient questions regarding their care and keep them informed of their status.
Inform technical staff of patient flow.
Prepare patients for examination, which includes conducting interviews to verify patient information, record medical history; confirm purpose of visit;
Perform preliminary physical test (blood pressure, weight, temperature, etc.) for vital signs and escalate critical cases to provider as needed.
Conduct point of care testing as needed (i.e., flu, strep, urinalysis, ECG, HCG); and provide patient information to provider.
Responsible for stocking supplies and maintenance of exam rooms, front desk, and reception area; ensure providers have medical supplies needed.
Responsible for completing order sheets to maintain supply inventory levels; regularly check expiration dates on supplies.
Responsible for maintenance of medical records and scanning charts to patient files.
Answer phone calls, collect and sort daily incoming and outgoing postal correspondence
Ensure reception is well maintained
Conduct courtesy call-backs for patient follow-up.
Perform opening and closing duties, which includes cashing out, end-of-day communication, and securing the building.
Follow operating instructions to perform and document daily controls and calibration of equipment; maintain Quality Assurance/Quality Control logs for equipment troubleshoot breakdowns, perform preventive maintenance, and submit repair tickets as needed.
All other duties as assigned.

Note: This job description is not inclusive of all the duties of the position. You may be asked by leaders to perform other duties. Management reserves the right to revise this position description at any time.

Set up email alerts as new job postings become available that meet your interest!

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

Share this job

Related Jobs

Medical Assistant

GoHealth Urgent Care Bella Vista, AR

It's fun to work in a company where people truly BELIEVE in what they are doing! We're committed to bringing passion and customer focus to the business. Job Description Department: Center Operations Entity: Team Members affiliated with Joint Ventures Job Relationships Responsible to: Manager, Regional Operations or On-Site Manager Assignments received from: Manager, Regional Operations, Team Leader, On Site Manager Positions supervised: None Job Summary In a collaborative manner, the Medical Assistant will provide support to the Medical Providers, Radiologic Technologist, and patients through a variety of tasks, including but not limited to patient care management, organization, and communication. The Medical Assistant completes all activities accurately, with high quality and in a timely manner while living our vision and mission to become the urgent care Partner of choice by re-defining value and access to quality care through an effortless experience, a culture of care, and seamlessly integrating with our partners and communities. This vision is achieved through our five core values of Collaboration, Innovation, Diversity and Inclusion, Integrity and Accountability. Job Requirements Education Graduate of a Medical Assistant Program preferred 1+ years of Medical Assistant experience under a licensed healthcare supervisor within the last 3 years preferred High school diploma or equivalent required Work Experience Medical Assistant experience preferred for Graduate of a Medical Assistant Program OR 2+ years of Medical Assistant experience within the last 3 years under a licensed healthcare supervisor in lieu of a Medical Assistant program preferred Knowledge of medical terminology strongly preferred Required Licenses/Certifications Basic Life Support (BLS) required at the time of hire (obtained through the American Red Cross (ARC) or American Heart Association (AHA). One of the following certifications is preferred at the time of hire: CCMA- Certified Clinical Medical Assistant (verified through NHA, National Health career Association) CMA- Certified Medical Assistant (verified through AAMA, American Association of Medical Assistant) RMA- Registered Medical Assistant (verified through AMT, American Medical Technologists or AAH, American Allied Health) NCMA- National Certified Medical Assistant (verified through NCCT, National Center for Competency Testing) NRCMA – Nationally Registered Certified Medical Assistant (verified through the National Association for Health Professionals) Graduate of an Accredited School of Nursing or LPN, LVN or RN EMT – Emergency Medical Technician (verified through the National Registry of Emergency Medical Technicians) CNA - Certified Nursing Assistant Core Competencies: Collaboration: Takes ownership for collectively establishing productive partnerships and relationships and seek to gain joint understanding of priorities and objectives so that the greater good of the organization and those we serve is always at the forefront. Innovation: Consistently uses good judgment, applying creativity to overcome obstacles and increasing effectiveness and efficiency though process and other forms of innovation. Diversity and Inclusion: Fosters diversity and inclusion, to be able to better understand team members, our customers and partners. Engages the strengths and talents of each GoHealth team member, creating an environment of involvement, respect and connection where the richness of ideas, backgrounds and perspectives are harnessed. Integrity: Models and practices the highest ethical and professional standards; demonstrates pride and personal interest in our patients, partners and fellow team members, deeply engaging in the business. Makes decisions, with a focus on doing the right thing; treats team members, our customers, partners and vendors with dignity, consideration, open-mindedness and respect. Accountability: Always shows initiative, demonstrates a bias to action and gets things done. Actively accepts responsibility for diverse roles, obligations and actions that positively influence patient and customer outcomes, our partnerships and the healthcare needs of our communities. Essential Functions Essential functions are those tasks, duties and responsibilities that comprise the means of accomplishing the job’s purpose and objectives. Essential functions are critical or fundamental to the performance of the job. They are the major functions for which the person in the job is held accountable. Following are the essential functions of the job. Conduct patient registration, which includes securing required paperwork and insurance documentation, and verification of insurance and patient eligibility. Process co-pays and schedule patient appointments for assigned center. Coordinate provider referrals to assigned Specialist. Answer patient questions regarding their care and keep them informed of their status. Inform technical staff of patient flow. Prepare patients for examination, which includes conducting interviews to verify patient information, record medical history; confirm purpose of visit; Perform preliminary physical test (blood pressure, weight, temperature, etc.) for vital signs and escalate critical cases to provider as needed. Conduct point of care testing as needed (i.e., flu, strep, urinalysis, ECG, HCG); and provide patient information to provider. Responsible for stocking supplies and maintenance of exam rooms, front desk, and reception area; ensure providers have medical supplies needed. Responsible for completing order sheets to maintain supply inventory levels; regularly check expiration dates on supplies. Responsible for maintenance of medical records and scanning charts to patient files. Answer phone calls, collect and sort daily incoming and outgoing postal correspondence Ensure reception is well maintained Conduct courtesy call-backs for patient follow-up. Perform opening and closing duties, which includes cashing out, end-of-day communication, and securing the building. Follow operating instructions to perform and document daily controls and calibration of equipment; maintain Quality Assurance/Quality Control logs for equipment troubleshoot breakdowns, perform preventive maintenance, and submit repair tickets as needed. All other duties as assigned. Note: This job description is not inclusive of all the duties of the position. You may be asked by leaders to perform other duties. Management reserves the right to revise this position description at any time. Set up email alerts as new job postings become available that meet your interest! If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

Medical Assistant MA/CMA - Mercy Clinic Centerton

Mercy Centerton, AR

Find your calling at Mercy! Under the direction of the primary care operations team, the Primary Care Patient Care MA works directly with Mercy Primary Care Providers to provide safe, timely, effective, efficient, equitable, patient-centered care in a systematic way. The Primary Care Patient Care MA will partner with patients, providers, and other members of the clinical care team to drive quality outcomes for all patients. Duties and responsibilities will be performed in a manner consistent with our mission, values, and Mercy Service Standards. Position Details: Qualifications Education: High school diploma or equivalent. Graduate from an accredited Medical Assistant program Experience: One year of applicable patient care experience in an outpatient or ambulatory care setting. Knowledge, Skills, and Abilities: Complete Advanced Standard Rooming with overall achievement >= 90% for the last 6 months including: Strong communication and interpersonal skills. Proficiency with EHR systems and clinical documentation. Ability to multitask and adapt in a fast-paced clinical environment. Knowledge of common outpatient procedures and equipment. Commitment to patient-centered care and professional growth. Demonstrates knowledge of varying differences and behaviors among populations served. Physical Requirements: • Position requires the ability to push, pull, and/or lift 50 lbs on a regular basis. • Position requires prolonged standing and walking during each shift. • Position requires the ability to grip, reach, bend, kneel, twist, and squat to perform duties. Why Mercy? From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period. Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.

Medical Assistant MA/CMA - Mercy Clinic I St.

Mercy Bentonville, AR

Medical Assistant MA/CMA - Mercy Clinic J St.

Mercy Bentonville, AR

Find your calling at Mercy! Under the direction of the primary care operations team, the Primary Care Patient Care MA works directly with Mercy Primary Care Providers to provide safe, timely, effective, efficient, equitable, patient-centered care in a systematic way. The Primary Care Patient Care MA will partner with patients, providers, and other members of the clinical care team to drive quality outcomes for all patients. Duties and responsibilities will be performed in a manner consistent with our mission, values, and Mercy Service Standards. Position Details: Minimum Qualifications Education: • High school diploma or equivalent. • New hire must attend MA Clinic Academy training. • Must have completed all MA Competencies Preferred Qualifications: Education: Graduate from an accredited Medical Assistant program Experience: One year of applicable patient care experience or applicable medical office experience as defined by the clinic Skills, Knowledge, Abilities: • Complete Advanced Standard Rooming with overall achievement >= 90% for the last 6 months including: AWV questionnaire and documentation. Thorough Medication Reconciliation. Closing all open care gaps as indicated Encounter Guide (Fall Risk, Depression, Breast Cancer Screening, Colorectal Cancer Screening, and Diabetes Eye Exam). Blood Pressure Recheck for patients with elevated initial blood pressure reading. Completion of Patient Experience Conversation. • Strong communication and interpersonal skills. • Proficiency with EHR systems and clinical documentation. • Ability to multitask and adapt in a fast-paced clinical environment. • Knowledge of common outpatient procedures and equipment. • Commitment to patient-centered care and professional growth. • Demonstrates knowledge of varying differences and behaviors among populations served. Work Environment: • Outpatient clinical setting with frequent patient interaction. • Requires standing, walking, lifting, and use of clinical equipment. • Potential exposure to infectious materials; PPE provided. Physical Requirements: • Position requires the ability to push, pull, and/or lift 50 lbs on a regular basis. • Position requires prolonged standing and walking during each shift. • Position requires the ability to grip, reach, bend, kneel, twist, and squat to perform duties. Why Mercy? From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period. Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.

Medical Assistant MA/CMA - Mercy Clinic Downtown Rogers

Mercy Rogers, AR

Find your calling at Mercy! Overview: Utilizes the nursing process to provide patient care under the supervision of person(s) licensed by a State regulatory board to prescribe medication and treatment, or under the direction of a Registered Professional Nurse (RN) . Maintains professional accountability for provision of patient care for the assigned patients. Coordinates the patient care in conjunction with other departments. Maintains patient rights and confidentiality of patient information. Performs duties and responsibilities in a manner consistent with our mission, values, and Mercy Service Standards. Position Details: Location: Mercy Downtown Rogers Shift: Full-time Hours: Mon - Fri (7:00am - 5:00pm) Qualifications Education: High school diploma or equivalent. Graduate from an accredited Medical Assistant program Certification: Must actively maintain MA certification. Experience: One year of applicable patient care experience in an outpatient or ambulatory care setting. Knowledge, Skills, and Abilities: Complete Advanced Standard Rooming with overall achievement >= 90% for the last 6 months including: Strong communication and interpersonal skills. Proficiency with EHR systems and clinical documentation. Ability to multitask and adapt in a fast-paced clinical environment. Knowledge of common outpatient procedures and equipment. Commitment to patient-centered care and professional growth. Demonstrates knowledge of varying differences and behaviors among populations served. Physical Requirements: • Position requires the ability to push, pull, and/or lift 50 lbs on a regular basis. • Position requires prolonged standing and walking during each shift. • Position requires the ability to grip, reach, bend, kneel, twist, and squat to perform duties. Why Mercy? From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period. Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.