Medical Assistant - SEIU, Allergy - Kenmore - Atrius Health

Explore opportunities with Atrius Health, part of the Optum family of businesses. We're an innovative health care leader and multi-specialty group practice, delivering an effective, connected system of care for adult and pediatric patients at 28 practice locations in eastern Massachusetts. Our entire team of providers (physicians, PA/NPs and ancillary clinicians) works collaboratively with a value-based philosophy within our group practice as well as with hospitals, rehab and nursing facilities. Be part of our vision to transform care and improve lives by building trust, understanding and shared decision-making with every patient. Join us and discover the meaning behind Caring. Connecting. Growing together.

As a Medical Assistant II, you will perform expanded and advanced level medical assistant duties including but not limited to identifying and resolving concerns regarding patient satisfaction, patient flow, and compliance with procedures and guidelines. Typically provides direct clinical support to one or more clinicians and may support more than one department.

Primary Responsibilities:

Maintains a higher degree of technical expertise than Medical Assistant I and serves as role model to Medical Assistant I's. Able to problem-solve and serve as a resource to other Medical Assistants
Manages patient flow, access and scheduling for clinicians to optimize patient appointment availability and serves in a dedicated capacity to one or more clinicians
Manages clinicians' daily schedule to expedite care and maximize clinical time. Determines urgency and priority of walk-ins, add-on patients and patient consults
Coordinates the practice when clinicians are unavailable. Ensures calls are responded to properly and clinicians receive necessary information
Sorts, manages and reviews clinician mail (may be paper or electronic). Maintains and screens MyHealth messages. Addresses incoming questions when appropriate
Monitors practice issues and problems. Identifies and resolves concerns regarding patient satisfaction, patient flow, and compliance with procedures and guidelines. Advocates for patients as appropriate
Identifies and assists in resolving patient concerns and operational difficulties. Informs supervisor of outstanding issues in the practice
Handles patients and third party requests (i.e. worker's compensation, government and social services) for documentation of medical information, such as health status, worker's compensation related care, and return to work authorizations
Completes forms needed for visits and submits to MD for review. May need to review patient record for missing information. Verifies prior authorizations
May serve as departmental float position rotating among departments. This requires learning the operational issues and practices of multiple areas. Float responsibilities may be within either primary care or specialty departments
Participates in care improvement activities as expected, such as Rapid Improvement Events (RIEs), Value Stream Analyses (VSAs), and Managing of Daily Improvements (MDIs)
Trains and orients new staff as needed. May also be involved in interviewing and on-boarding of new staff
May represent department on groups and teams related to upgrades of the electronic medical record

Atrius Health is a physician-led healthcare leader. We are nationally recognized for transforming healthcare through clinical innovations, quality improvement and a commitment to value-based care. Atrius Health delivers an effective system of connected care at practice locations in eastern and central Massachusetts. We recognize the importance of a team-based delivery model, where primary & specialty care providers collaborate with hospital partners, community specialists and skilled nursing facilities - all working together to deliver high-quality care to every patient we serve. Together, we're making health care work better for everyone.

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

High School Diploma or GED
1+ years as a Medical Assistant (a bachelor's or associate degree may be substituted for one year of experience)

Preferred Qualifications:

Associate degree in medical assisting or graduate of medical assistant certification program
American Heart Association Basic Life Support (BLS)
Advanced Cardiac Life Support (ACLS) may be required based on specialty
Knowledge of reagent stability and storage
Understands the testing procedure and factors influencing test results
Computer Experience - The ability to use word processing and spreadsheet programs. Electronic medical record (EMR) experience and/or aptitude to master the EMR based on other technology experience

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $20.22 - $31.43 per hour based on full-time employment. We comply with all minimum wage laws as applicable.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Share this job

Related Jobs

CMA

3 weeks ago

Medical Assistant - 4.5 days per week - Internal Medicine

Optum Southborough, MA

$3,000 Sign-on Bonus for External Candidates For those who want to invent the future of health care, here's your opportunity. We're going beyond basic care to health programs integrated across the entire continuum of care. Join us to start Caring. Connecting. Growing together. Position Details: Location : Reliant Medical Group, a Part of Optum: 24 Newton Street Southborough, MA Schedule : 4.5 days/week (Mon - Fri). Half day TBD Specialty : Adult Internal Medicine Primary Responsibilities: Opens patient areas, prepares patient schedules and patient medical records following standard procedures Greets patients and escorts them to the exam room. Establishes reason for patient visit and prepares patient accordingly. Provides direct and indirect care following standard procedure while identifying and recording physical findings. Verifies patient medications, performs medication reconciliation, and pends refills. Collects and documents a variety of forms. Documents patient information in chart following standard procedure. Monitor and maintain patient flow. Assists in management of patient flow and access Performs a variety of clinical functions such as measuring temperature, pulse rates, blood pressure, orthostatic vitals, height, weight, pediatric lengths, head circumference, peak flows, pulse oximetry, etc. Performs a variety test such as hearing, vision, etc. Documents information during patient visit in patient chart Performs a variety of point of care testing functions and quality control such as urinalysis, rapid strep, blood glucose, urine pregnancy, etc. Document testing in patient chart. Maintains laboratory logs following standard procedure Performs a variety of procedures such as applying hot/cold compress, applying/removing simple to complex wound dressings (as defined by site) under the direction of provider or licensed staff member, suture removal, staple removal, ear irrigation, DME splints / orthoglass, etc. Notifies patients of normal laboratory results as instructed by provider. May report abnormal laboratory results under the instruction of licensed staff member. Performs routine call backs Completes prescription refills following standard procedures. Check appropriate notes, pertinent laboratory results and orders laboratory results that are required, selects appropriate pharmacy and pends correct medication, dosage, sig and number of refills before routing to appropriate provider for approval You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: High School Diploma or GED equivalent Education or on-the-job training as a Medical Assistant (experience as a Certified Nursing Assistant or EMT meets this qualification) Basic Life Support (BLS-CPR) or the ability to complete within 90 days Preferred Qualification: Certified or Registered Medical Assistant Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $17.98 to $32.12 per hour based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. OptumCare is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

CNA / HHA Jobs in Marshfield, MA | Earn $20 to $22/Hour

SYNERGY HomeCare Marshfield, MA

$20 - $22 / hour

CNA/HHA Needed - Marshfield, MA Immediate CNA/HHA opportunities are available with SYNERGY HomeCare in Marshfield, MA. We’re looking for dependable and compassionate caregivers to provide quality in-home support to clients. Short shifts are available for both weekdays and weekends. Pay: $20 to $22 per hour Weekly pay Schedule: Short shifts First and second shifts Weekdays and weekends available Responsibilities: Assist clients with personal care and daily activities Provide companionship and emotional support Help with mobility and transfers Prepare light meals Perform light housekeeping Provide medication reminders Qualifications: Active CNA or HHA certification Dependable and compassionate Professional communication skills Reliable transportation preferred Why Join SYNERGY HomeCare: Urgent hiring opportunities Flexible short-shift schedules Weekly pay Supportive team environment Meaningful one-on-one client care Apply Today We’re actively reviewing qualified caregivers for current assignments in Marshfield. Apply now to be considered for available CNA/HHA opportunities with SYNERGY HomeCare.

CNA / HHA Jobs in Marlborough, MA | Earn $20 to $22/Hour

SYNERGY HomeCare Marlborough, MA

$20 - $22 / hour

CNA/HHA Needed - Marlborough, MA SYNERGY HomeCare is urgently hiring CNAs and HHAs in Marlborough, MA for current client assignments. We’re seeking compassionate and dependable caregivers who are available for short shifts and ready to provide quality in-home care. Pay: $20 to $22 per hour Weekly pay Schedule: Short shifts First and second shifts Weekdays and weekends available Responsibilities: Assist clients with personal care and daily activities Provide companionship and emotional support Assist with mobility and transfers Prepare light meals Perform light housekeeping Provide medication reminders Qualifications: Active CNA or HHA certification Dependable and compassionate Professional communication skills Reliable transportation preferred Apply Today We’re actively reviewing qualified caregivers for available assignments in Marlborough. Apply now to be considered for current CNA/HHA opportunities.

Medical Assistant

Planned Parenthood of Greater Ohio Mansfield, MA

Hiring Incentive: $1000* *$250 on first pay and then $750 on first pay following successful completion of 6 months. Must still be employed, full/part-time, and in good standing at the time of each payout. Payments are prorated for part-time hires Planned Parenthood of Greater Ohio is seeking mission-minded Associates to join us as a full-time (37.5 hours per week) Medical Assistant to serve our patients at our Mansfield Health Center. Union Status: Bargaining Unit Position SUMMARY The Medical Assistant performs a variety of client care services in accordance with agency policies and in a courteous and professional manner. Provides general health and contraceptive information to clients, assists with medical procedures and performs clerical functions, while ensuring quality client care and excellent customer service. The Medical Assistant provides direct services in family planning and, if assigned, abortion care and is responsible for customer service skills in person and on the telephone. Must be pleasant, courteous and helpful. Requires an understanding of and commitment to quality healthcare and excellence in customer service and practice these values in relation with internal and external customers. BENEFITS Signing Bonus Paid Time Off Paid Parental Leave Medical 90% employer-paid base medical plans for single coverage Dental Vision 100% employer paid Life Insurance 100% employer paid Accidental Death & Disability 100% employer paid Long Term/Short Term Disability 100% employer paid 401(k) with matching employer contribution up to 4% Nine (9) paid holidays per year Two (2) Floating holidays per year Financial incentive program for certified bilingual staff** **Planned Parenthood respects and honors all people. Qualified associates who are fluent in a needed language (Spanish, Nepali, or Somali, depending on geographic service area) will earn a $1.00 per hour differential for two years following successful examination. WHAT YOU CAN EXPECT Customized interactive training and on-boarding program Gain and/or strengthen your experience in areas such as Collecting vital statistics Lab Techniques Injections administration Phlebotomy Proficiency in industry leading electronic health record system Opportunities to be promoted from within for those that demonstrate proficiencies and understanding of standard operating procedures over time and a commitment to positive patient experience Be a part of a team that provides critical health care and education to Ohioans WHAT YOU WILL DO Provide clients with accurate information regarding PPGOH services, including questions pertaining to contraception options and funding sources. Briefly orients patients on what to expect during their visit. Informs patients about delays. Respond to telephone calls by making appointments, providing information and appropriate referrals. Schedule, cancels and reschedules patient appointments as appropriate. Prepare and maintains patient medical records. Maintain accurate records for patient registration, medical records, lab testing, etc. Competently utilize the computerized client information system for appointment scheduling, entering client visit data, collecting client fees and providing /printing client receipts. Provide client with correct forms and ensures forms are completed. Provide customer focused services. Anticipates needs of the patients and providers and performs necessary duties to ensure patient satisfaction and promote clinic success. Responsible for establishing effective and enduring relationships with patients and other PPGOH constituents as appropriate. Gather and record all pertinent information from patients in order to provide health services. Enters information on patient visits into the medical record and patient data system. Maintains patient data system files with accurate, current patient information. Conduct verbal history and appropriate screening for medical record documentation Screen medical and social history with correct documentation of pertinent information. Can administer medication according to scope of practice or licensure Transfer/document required information in the medical record checking the accuracy of all data per PPGOH protocol Participate in a team approach delivery system of services to patients in accordance with PPGOH policies and procedures and current medical standards. Promotes/maintains communication with patients, peers, health center manager, clinicians and administration Prepare clients for exams and assists in exam room when needed. Understand content of and accurately explains Informed Consent. Provide appropriate and accurate patient education and information as needed. Perform waived laboratory tests and venipuncture. Measure and document client height, weight and blood pressure. Prepare examination room and maintains cleanliness and inventory of all aspects of the health center. Assist in minor surgical procedures. Handle medical waste utilizing universal precautions Communicate with co-workers to keep client visits moving in a timely manner Maintain confidentiality and exercise sensitivity in a nonjudgmental manner when dealing with sexuality and sensitive issues with clients. Participate in risk and quality management processes. Adheres to HIPAA, OSHA and CLIA regulations and workplace safety policies. Attend in-service, workshops, seminars, and staff meetings. WHAT YOU WILL BRING High school diploma or GED Advanced technical training or Certified Medical Assistant required Experience working in a health care setting preferred Knowledge and proficiency in medical assisting techniques and reproductive health preferred Excellent customer service, problem solving, judgment, organizational and communication skills Strong commitment to quality health care

MEDICAL ASSISTANT

South Shore Health Pembroke, MA

If you are an existing employee of South Shore Health then please apply through the internal career site. Requisition Number: R-23584 Facility: LOC0019 - Health Express-Pembroke117 Old Church Street Pembroke, MA 02359 Department Name: HXP Urgent Care Weymouth Status: Part time Budgeted Hours: 0 Shift: Varied Shifts (United States of America) The Medical Assistant is responsible for supporting the practice with overall responsibility for maintaining efficiency of patient flow. Clinical duties include but are not limited to maintaining universal precautions; rooming patients, taking necessary vital signs and measurements, perform phlebotomy as needed, administering vaccines, performing treatments and procedures as ordered by the provider. He/She will be responsible for answering practice education, counseling and performing various testing and screenings. The Medical Assistant will also be responsible for maintaining patients’ rooms, setting up and stocking, as appropriate as well as ordering and tracking supplies for the practice. Administrative responsibilities will include, without limitation, all generally accepted office responsibilities, making appointments, filing, answering phones, preparing correspondence, preparing patient charts, obtaining referrals and paperwork from referring physician offices. Compensation Pay Range: ESSENTIAL FUNCTIONS 1 - Greets patients coming in for appointments in a professional manner and escorts them into patient exam rooms. 2 - Assist with varied procedures within the practice including both routine and non-routine (complex) procedures as directed and under the supervision of the MD, NP, or PA. (The extent and complexity of procedures will be practice specific and need to have documentation of why considered complex). a - Provide a variety of services including: assisting physicians in all minor procedures and wound care as requested. b - act as a chaperone when needed 3 - Takes vital signs and documents accordingly. 4 - Assists administrative team in greeting patients, scheduling appointments, processing orders, collecting encounter forms and answering telephones. 5 - Assists with determining reason for visit or phone call, flags for immediate responses, takes messages appropriately and notifies appropriate medical staff. 6 - Responsible for coordination of room rotations. a - Assists with varied procedures, as directed and under the supervision of the MD, NP or PA 9 - Assists with receiving test results for physicians and calling patient with follow up of labs and tests under direction of physician/nurse practitioner. 10 - Cleans instruments and equipment following infection control guidelines. 11 - Maintains sterilizer competencies. 12 - Maintains excellent customer service and fosters an environment of optimal patient care a - Communicate critical patient information to the nurse and/or provider. b - Act in a professional manner at all times c - Maintain a positive attitude at all times, creating a collaborative and team oriented environment 13 - Ensures appropriate communication in changes in schedule with physicians, nurse practitioners, physician assistants, staff and patients. a - Verifies schedule at end of clinic and gives to Program Director. b - Assists Nursing Supervisor with completing weekly MA schedules c - Participate in daily huddles, attend 75% of scheduled staff meetings and attend workflow/other meetings as needed. 14 - Cross-trains to assist in covering the front desk team when needed. Duties include: patient check in/out, answering any questions that patient may have, and other related administrative tasks. a - Efficiently manages email communications in a timely manner, uses appropriately and remains current with division/organizational communications. b - Is proficient in the use of all computer applications, Meditech, lotus notes, i-heal.. c - Assists in uploading of photographs into Meditech and i-heal. 15 - Percept new employees using the established check off sheet reviewing departmental protocols, policies and workflow. a - serve as a role model/mentor providing support, training and sharing of knowledge including explaining and monitoring new workflows and policies 16 - Works in Collaboration with Nursing Supervisor in the preparation of yearly evaluations by providing individual feedback and assisting with chart review and reviewing yearly competencies and ensure compliance with all personnel policies. 17 - Commits to two sessions of our annual flu clinics 18 - Safety Awareness – Fosters a “Culture of Safety” through personal ownership and commitment to a safe environment a -Demonstrates required office and clinical equipment competencies necessary to successfully perform this role b -Verifies patient identification according to policy prior to administration of care and/or procedures. c -Complies with the current CDC hand hygiene guidelines through proper hand-washing. d - Adheres to universal precautions and makes appropriate use of personal protective equipment at all times. e - Appropriately disposes of hazardous materials f - Utilizes proper body mechanics when performing all aspects of the job g - Follows appropriate chain of communication/command. 19 - Other duties as required 20 - Works the required weekend and holiday schedule JOB REQUIREMENTS Minimum Education - Preferred High School Diploma or equivalent preferred Completion of a Medical Assistant program preferred. Minimum Work Experience Experience in a clinical setting preferred License/Certifications BLS - Basic Life Support required CMA - Certified Medical Assistant certificate preferred Required additional Knowledge and Abilities Exceptional interpersonal, communication, and customer service skills Strong clinical and judgment skills are essential. Good organizational and prioritization skills Ability to work successfully as a team player. Demonstrated knowledge of varied medical procedures Extensive knowledge of anatomy, physiology and English grammar. Ability to react calmly and effectively in emergency situations. Ability to read, understand and respond to detailed oral and written instructions; communicate clearly. Able to both lead and take direction from Nursing Supervisor. Employee must demonstrate computer proficiency through efficient use of the electronic medical record; telephone communications; e-mail; and other computer software as required. Varied hours and alternating weekends. Responsibilities if Required: Education if Required: License/Registration/Certification Requirements: Basic Life Support (BLS) Certification - American Heart Association (AHA) (Including courses offered through SSH), INSTRUCTOR- Basic Life Support (BLS) - American Heart Association (AHA) (Including courses offered through SSH)